Club TWiT FAQ

Accessing Club TWiT

How do I listen to or watch Club TWiT content?
After joining Club TWiT, you can subscribe to any or all of the ad-free Club TWiT podcast feeds. You can listen to or watch using many popular podcast apps including, Apple Podcasts, Pocket Casts, Spotify, Overcast, Castro, and Downcast. Plus, you can use any podcast app that allows you to add a custom RSS feed. You cannot get Club TWiT on YouTube, Stitcher, Amazon Music, PodcastOne, Podomatic, Castbox, nor PodBean. Ad-free episodes cannot be watched on the TWiT.tv website either.
This video demonstrates how to subscribe to a Club TWiT podcast using Apple Podcasts, but the process is similar for other apps:

Can I join Club TWiT if I do not live in the US?
Yes. Stripe, the payment processor, allows payments from 47 countries including the US, Canada, UK, Ireland, Australia, New Zealand, and others. You can find a current list on the Stripe site. Exchange rates are not set by TWiT so subscription rates may vary.

Once I become a member, am I able to watch past episodes ad-free?
Most shows have at least 100 ad-free episodes in their feeds. TWiT News and TWiT Events aren't published weekly, so there may still be old episodes published in their feeds before April 1, 2021 which may contain ads. Multi-show feeds such as All TWiT.tv Shows or Total Leo have up to 200 episodes in each feed. Shows such as Hands-On Mac, Hands-On Windows, and TWiT+ which are Club TWiT exclusives will have up to 250 episodes in their feeds.

For comparison, our publicly available ad-supported feeds outside of Club TWiT usually only have ten episodes. (These have always had only 10 episodes going back over a decade before the creation of Club TWiT and the number of episodes in these feeds were not reduced with the creation of Club TWiT.)

Is there a Club TWiT live stream without ads?
No. TWiT's live stream is not a show and you are watching the shows being produced. Ad reads are still part of the live production. There is no way to skip over ad reads in live production without some sort of time skip into the future. If you are Marty McFly or know how to travel through time, let us know.

Can I get Club TWiT in my favorite podcast app?
Some podcast apps don't support video podcasts and some don't support private podcast feeds such as Club TWiT. We have a list of some of the most popular podcast apps which outlines which features are supported. You can find the list here.

Can I watch Club TWiT with an Apple TV box?
If you subscribe to Club TWiT's podcast feeds using the Apple Podcasts app on iOS, macOS, or iPadOS, you can then access your podcast library via the Podcast app on Apple TV. There is no Club TWiT app for Apple TV and existing TWiT apps do not have Club TWiT content. You could also use AirPlay to stream the Club TWiT podcast to your Apple TV from your iPhone, iPad, or Mac. (Results may vary based on your home network speeds.)

Can I watch Club TWiT with Roku?
There is an official TWiT app for Roku, but it does not currently support Club TWiT's ad-free or exclusive content. Unfortunately, we have been unable to find any decent third-party podcast apps for Roku which allow for playing TWiT podcasts or Club TWiT content. If you are able to play media files on your Roku using Play on Roku, AirPlay, screen mirroring, or casting, you may also be able to play Club TWiT content using the same method. (Results may vary based on your home network speeds.)

Can I listen to Club TWiT with Alexa devices?
Unfortunately, we are currently unaware of any methods to listen to Club TWiT podcasts on Alexa.

How can I watch Club TWiT video feeds on Windows?
VLC and gPodder are two free options you may consider to watch Club TWiT content on Windows. Pocket Casts Plus also offers a desktop version for Windows as well as a web app, but there is a monthly or yearly fee.
This video demonstrates how to subscribe to Club TWiT podcasts using VLC:

Does Club TWiT work via VPN?
Yes. We are not blocking any VPNs from our podcast feeds or downloads on our end. Note that some NordVPN users have had trouble downloading our content.

Does Club TWiT work with ad blockers active?
It should. As long as your ad blocker is not blocking twit.tv or cachefly.net domains, you should not have any issues. There are no third-party advertiser tracking redirects in the Club TWiT feeds because there are no ads to track!

Payment Questions

How can I update my payment info?
Log into your account, go to the Update Card page, add the new card, and click "Update my card."

Why was my payment declined?
Check your credit card payment information here. If the information is correct and you don't know why your payment was declined, you may need to contact your credit card issuer and tell them that this charge is approved.

Can I pay with PayPal?
Club TWiT uses Stripe as its payment processor and they do not accept PayPal. Stripe accepts Visa, Mastercard, American Express, Discover, JCB and can also accept payment via Apple Pay (via Safari in iOS) and Google Pay (via Chrome on Android). (We've heard from members that you can use PayPal as a payment method inside Google Pay...so that's an option if you can use Google Pay.)

Does my membership automatically renew?
Yes, but you can easily turn off auto-renew in your account dashboard.

Can I give a subscription as a gift?
Yes, it's easy to order a gift membership. Visit the Club TWiT page and select "Gift a Month of Club TWiT" or "Gift a Year of Club TWiT". On the window that pops up, enter the recipient's name, email address, the date for delivery, and pay for it. The recipient will receive an email with a link to activate their gift. Please note that you're purchasing a one-time gift for just one month or one year. The recipient will be responsible for adding a payment method before the renewal period if they'd like to continue the subscription. Or, you can repeat the gifting process to extend the gift subscription.
If you gift a subscription to someone who already has a subscription, you will extend their existing subscription.

Can I donate more per month to help TWiT?
Every Club TWiT plan (aside from Corporate Plans) allows you to increase the amount of your payment in case you feel like contributing more toward TWiT. Any additional amount is always appreciated and goes toward the production of our shows. If you are on the Corporate Plan, you can simply purchase additional seats instead. If you'd prefer to make a one-time donation, you can purchase at gift subscription and give it to a friend...or even a random fan in the chat room.

How do I cancel my subscription?
Log into your account and toggle auto-renew off from the Subscriptions section. Please note that we do not offer refunds mid-subscription period or if you forget to turn off auto-renew.

Plan Differences

What's different about the Corporate Plan?
The Corporate Plan is a great way to give your team access to our ad-free tech podcasts. The plan starts with a minimum of five members at a discounted rate of $6 per month for each member and can have as many seats as you'd like. This is a great way for your IT department, developers, and tech teams to stay up to date with access to all of our podcasts. And just like regular memberships, they can all join the TWiT Discord server and get exclusive podcast feeds such as the TWiT+ bonus feed and Untitled Linux Show.

How do I switch from a monthly plan to an annual plan?
Click "Change plan" from the Subscriptions menu item in your account. You'll be switched to the new plan immediately and charged a prorated amount.

What do I get with a single-show plan?
We offer single-show plans for $2.99/month per show on all the regular TWiT shows. Those plans only get you access to ad-free podcast subscriptions for the audio and video versions of that show and only that one show. You do not get ad-free access to any other shows, the Club TWiT Discord, or other exclusive Club TWiT content such as the TWiT+ or Untitled Linux Show feeds. Those benefits are only available to full Club TWiT members. We do not offer single-show subscriptions to TWiT News or TWiT Events due to their irregular publishing schedules. Untitled Linux Show, The Giz Fiz, and TWiT+ remain exclusive to Club TWiT members and are not available in a single-show subscription format.

How do I upgrade from a single-show plan to a full Club TWiT plan?
Click "Change plan" from the Subscriptions menu item in your account. You'll be upgraded to the Club TWiT plan immediately and charged a prorated amount.

How do I downgrade from a full Club TWiT plan to a single-show plan?
Click "Change plan" from the Subscriptions menu item in your account. You'll be downgraded to the single-show plan immediately and your access to the Club TWiT Discord will automatically be disabled.

What's the difference between Club TWiT and Apple Podcasts ad-free?
On Apple Podcasts, you can subscribe to just one of our podcasts, without ads, for $2.99 per month per show. These are the audio-only versions and can only be listened to with Apple Podcasts. This is outside of Club TWiT so you do not get access to our Discord server, the TWiT+ feed, nor any other exclusive Club TWiT content such as Untitled Linux Show. (Note that the Club TWiT single-show plans also cost $2.99 per month per show, but will give you access to the video version and can be accessed outside of the Apple Podcasts app. Although, like the ad-free subscriptions in Apple Podcasts, these single-show plans do not include access to Discord, TWiT+, or other Club TWiT benefits.)

Troubleshooting

Why can't I log into the site?
Make sure you're trying to log in here. If you're having difficulty, check your browser's security settings. Our membership site won't work if you've disabled third-party cookies. Please change your settings or use another browser.

If I've signed up for Club TWiT, why am I still getting ads in my podcast feeds?
You are likely still subscribed to the public podcast feeds and need to re-subscribe to the Club TWiT version of your favorite shows. Ad-free episodes are only available in the members-only Club TWiT podcast feeds. You can subscribe to those by accessing the Members Podcasts page. Once you're there, select the podcast you want to subscribe to, select your podcast player of choice, and follow the on-screen instructions.
If your preferred player isn't listed, you can copy the link at the bottom, load your podcast app, find the option to add a podcast manually or add a show by URL, and paste that link into your podcast app. The process for manually adding a podcast URL will vary depending on the app you're using. Unfortunately, Stitcher, Amazon Music, PodcastOne, Podomatic, Castbox, and PodBean do not support this feature.
If you're still hearing an ad after subscribing to Club TWiT feeds, it's possible that one of the ads accidentally got left in. (We're only human!) Contact membersupport@twit.tv and let us know so we can get that corrected right away!

Why am I hearing ads in Tech Break?
Tech Break became available ad-free starting with content published on December 9, 2022. Any content published before this date may have ads or self-promotion.

Why don't the video feeds work in Google Podcasts or some other podcast apps?
Some podcast apps only work with audio podcasts. Google Podcasts, Spotify, Player FM, Breaker, and Overcast are examples of audio-only podcast apps. Apple Podcasts, Pocket Casts, Downcast, and Podcast Addict are some podcast apps that work with audio and video podcasts. Stitcher, Amazon Music, PodcastOne, Podomatic, Castbox, and PodBean do not allow users to add new podcast feeds, so neither audio nor video Club TWiT feeds can be played with those apps. (Note that Google Podcasts does not have an auto-download feature for private feeds such as Club TWiT feeds. Also, Google has announced that they will be killing Google Podcasts in 2024 so we urge you to use a different podcast app.)

Why do I get an error when trying to subscribe with Pocket Casts?
This is a known issue on Pocket Casts's end. We've been talking with them and they've been looking into it, but the problem has not been fully resolved yet. The only known workaround is to keep trying. Sometimes it might work on the second try and sometimes it might work after several more tries. It will work eventually though, so have a little patience and keep trying. If you continue having issues, you may wish to contact Pocket Casts' support team.

I canceled and then re-subscribed, but now Pocket Casts doesn't show new episodes. What should I do?
When a member's subscription lapses, their private feeds will no longer be accessible. If they remain inaccessible for 3+ months, Pocket Casts will stop trying to refresh them — even if the member re-subscribes. To fix this on Android, go to the podcast, go into settings for that podcast, and click the "Fix Issues" button. If that doesn't work or you're on iOS and the "Fix Issues" button isn't there, contact Pocket Casts' support team.
Alternatively, you can work around the issue by copying the RSS URL for that show's feed, add &fix=12345 (or other random numbers) to the end, and subscribe to the podcast at that new URL. Pocket Casts will see it as a different URL and it will get new content.

Discord

How do I log into Discord?
If you're interested in joining our Discord server, visit the Discord Authorization page to authorize Memberful to add you to our Discord server and set your role. Be sure to use the same email address you used when signing up for Club TWiT. After you've authorized access to Discord once, you can get back in by opening your Discord app or visiting Discord.com and you will find TWiT in your list of servers. Discord access is not available with single-show subscription plans.

How do I use Discord?
Discord can have a bit of a learning curve if you're unfamiliar with it. You may find the Beginner's Guide to Discord helpful. TWiT has its own Discord server which you can join as a member of Club TWiT, so don't worry about any instructions about setting up a server of your own.

I have two Discord accounts and accidentally authorized the wrong one. How do I change that?
We've seen this happen if someone is logged in to the wrong Discord account in their browser and they click the "authorize" link. If this happens, log out of both Discord accounts and then click the Discord "authorize" link. Next, in your browser, log in with the proper Discord account and allow the Memberful Bot permission to access your account. Doing this will revoke access from the other account and give the Discord access to the proper account. If you use the Discord desktop app, authorize the Memberful Bot in your browser before using the app. You will not be able to post in Discord unless the Memberful Bot has been authorized.

Can I block someone else on Discord?
If there is someone else on Discord whose messages you would prefer not to see, you can block them. On a desktop, right-click on their name and select "Block" from the menu. On the mobile app, tap the profile picture of the person, the three dots in the top-right corner of the menu that opens, and then "Block" when it appears. When someone is blocked, all their messages will be hidden for you. A blocked user will still be able to read your messages and see when you're online. When you block someone, that user won't be sent any alert or notification that you did so. If they try to message you, they'll receive a generic error message which suggests that you are only accepting messages from friends.

How do I connect Club TWiT to my Mastodon or TWiT Community accounts?
These are separate systems with no connection to each other. It's not possible to do this. All TWiT fans are welcome on TWiT.social (TWiT's Mastodon) or in the TWiT Community forums.

Club TWiT FAQ

Accessing Club TWiT

Payment Questions

Plan Differences

Troubleshooting

Discord

Other Questions

Accessing Club TWiT

Payment Questions

Plan Differences

Troubleshooting

Discord

Other Questions