Club TWiT FAQ

  1. How do I listen to or watch Club TWiT content?
  2. Once I become a member, am I able to watch past episodes ad-free?
  3. If I've signed up for Club TWiT, why am I still getting ads in my podcast feeds?
  4. Can I watch Club TWiT with an Apple TV box?
  5. Can I watch Club TWiT with Roku?
  6. Can I watch Club TWiT with Plex?
  7. Can I listen to Club TWiT with Alexa devices?
  8. Why don't the video feeds work in Google Podcasts or some other podcast apps?
  9. How can I watch Club TWiT video feeds on Windows?
  10. Why do I get an error when trying to subscribe with Pocket Casts?
  11. Does Club TWiT work via VPN?
  12. Does Club TWiT work with ad blockers active?
  13. If I subscribe in the "TWiT.tv Player" app, do I get access to Club TWiT?
  14. Is there a Club TWiT live stream without ads?
  15. What's the difference between Club TWiT and TWiT+?
  16. Can I join Club TWiT if I do not live in the US?
  17. What's different about the Corporate Plan?
  18. Does my membership automatically renew?
  19. How do I switch from a monthly plan to an annual plan?
  20. How do I upgrade from a single-show plan to a full Club TWiT plan?
  21. How do I downgrade from a full Club TWiT plan to a single-show plan?
  22. What do I get with a single-show plan?
  23. What's the difference between Club TWiT and Apple Podcasts ad-free?
  24. Can I give a subscription as a gift?
  25. Can I share Club TWiT podcast feeds with friends?
  26. How do I log into Discord?
  27. How do I use Discord?
  28. I have two Discord accounts and accidentally authorized the wrong one. How do I change that?
  29. Why can't I log into the site?
  30. How do I reset my password?
  31. How can I update my payment info?
  32. If I have a recurring donation via PayPal, how to I transition that to Club TWiT?
  33. Can I pay with PayPal?
  34. Why was my payment declined?
  35. How do I cancel my subscription?
  36. I cancelled and then re-subscribed, but now Pocket Casts doesn't show new episodes. What do I do?
  37. I still have questions. What do I do?

How do I listen to or watch Club TWiT content?
After joining Club TWiT, you can subscribe to any or all of the ad-free Club TWiT podcast feeds. You can listen to or watch using many popular podcast apps including, Apple Podcasts, Google Podcasts, Pocket Casts, Spotify, Overcast, Castro, and Downcast. Plus, you can use any podcast app that allows you to add a custom RSS feed. You cannot get Club TWiT on YouTube, Stitcher, Amazon Music, PodcastOne, Podomatic, Castbox, nor PodBean. Ad-free episodes cannot be watched on the TWiT.tv website either.

Once I become a member, am I able to watch past episodes ad-free?
April 1, 2021 was the start date for publishing Club TWiT ad-free content. We will keep up to 50 episodes in the feeds for each show from this date forward. Exceptions to this are The Tech Guy and TWiT+. The Tech Guy will keep up to 100 episodes in its feed due to it being published twice a week. TWiT+ keeps 200 episodes in its feed due to the feed being the only way to find those exclusive episodes. Remember that the ad-free content started April 1, 2021, and there will not be ad-free episodes before this date.

If I've signed up for Club TWiT, why am I still getting ads in my podcast feeds?
You are likely still subscribed to the public podcast feeds and need to re-subscribe to the Club TWiT version of your favorite shows. Ad-free episodes are only available in the members-only Club TWiT podcast feeds. You can subscribe to those by accessing the Members Podcasts page. Once you're there, select the podcast you want to subscribe to, select your podcast player of choice, and follow the on-screen instructions.
If your preferred player isn't listed, you can copy the link at the bottom, load your podcast app, find the option to add a podcast manually or add a show by URL, and paste that link into your podcast app. The process for manually adding a podcast URL will vary depending on the app you're using. Unfortunately, Stitcher, Amazon Music, PodcastOne, Podomatic, Castbox, and PodBean do not support this feature.
If you're still hearing an ad after subscribing to Club TWiT feeds, it's possible that one of the ads accidentally got left in. (We're only human!) Contact membersupport@twit.tv and let us know so we can get that corrected right away!

Can I watch Club TWiT with an Apple TV box?
If you subscribe to Club TWiT's podcast feeds using the Apple Podcasts app on iOS, you can then access your podcast library via the Podcast app on Apple TV. There is no Club TWiT app for Apple TV and existing TWiT apps do not have Club TWiT content. You could also use AirPlay to stream the Club TWiT podcast to your Apple TV from your iPhone or iPad. (Results may vary based on your home network speeds.)

Can I watch Club TWiT with Roku?
Unfortunately, we have not found any decent podcast apps for Roku which allow for playing TWiT podcasts nor Club TWiT content. If you are able to play media files on your Roku using Play on Roku, AirPlay, screen mirroring, or casting, you may also be able to play Club TWiT content using the same method. (Results may vary based on your home network speeds.)

Can I watch Club TWiT with Plex?
Plex discontinued support for audio podcasts and web shows on April 15, 2022. Their announcement can be found on their forums.

Can I listen to Club TWiT with Alexa devices?
Unfortunately, we currently know of no methods to listen to Club TWiT podcasts on Alexa.

Why don't the video feeds work in Google Podcasts or some other podcast apps?
Some podcast apps only work with audio podcasts. Google Podcasts, Spotify, Player FM, Breaker, Overcast, and Plex are examples of audio-only podcast apps. Apple Podcasts, Pocket Casts, Downcast, and Podcast Addict are some podcast apps that work with audio and video podcasts. Stitcher, Amazon Music, PodcastOne, Podomatic, Castbox, and PodBean do not allow users to add new podcast feeds, so neither audio nor video Club TWiT feeds can be played with those apps. (Note that Google Podcasts also does not have an auto-download feature for private feeds such as Club TWiT feeds.)

How can I watch Club TWiT video feeds on Windows?
VLC and gPodder are two free options you may consider to watch Club TWiT content on Windows. Pocket Casts Plus also offers a desktop version for Windows as well as a web app, but there is a monthly or yearly fee.

This video demonstrates how to subscribe to Club TWiT podcasts using VLC:

Why do I get an error when trying to subscribe with Pocket Casts?
This is a known issue on Pocket Casts's end. We've been talking with them and they've been looking into it, but the problem has not been resolved yet. The only known workaround is to keep trying. Sometimes it might work on the second try and sometimes it might work after several more tries. It will work eventually though, so have a little patience and keep trying. If you continue having issues, you may wish to contact Pocket Casts' support team.

Does Club TWiT work via VPN?
Yes. We do not block any VPNs from our podcast feeds or downloads. (You certainly don't need to use a VPN, but we won't stop you.)

Does Club TWiT work with ad blockers active?
It should. As long as your ad blocker is not blocking twit.tv or cachefly.net domains, you should not have any issues. There are no third-party advertiser tracking redirects in the Club TWiT feeds because there are no ads to track!

If I subscribe in the "TWiT.tv Player" app, do I get access to Club TWiT?
No. This is a fan-created app and has no access to the Club TWiT content. Any "subscription" payments made to this app do not get you access to Club TWiT nor any exclusive content of any kind. Subscription payments in this app do not support TWiT in any way and there is no content in this app that we don't already give out for free.

Is there a Club TWiT live stream without ads?
No. TWiT's live stream is not a show and you are watching the shows being produced. Ad reads are still part of the live production. There is no way to skip over ad reads in live production without some sort of time skip into the future. If you are Marty McFly or know how to travel through time, let us know.

What's the difference between Club TWiT and TWiT+?
Club TWiT is our members-only subscription service which offers ad-free downloads of every podcast, bonus content, and a private Discord server.
TWiT+ is the bonus feed for members only included as a part of Club TWiT. This feed includes exclusive content only available to members. If you're a member of Club TWiT, you can subscribe to the TWiT+ feed on the Members Podcasts page.

Can I join Club TWiT if I do not live in the US?
Yes. Stripe, the payment processor, allows payments from 47 countries including the US, Canada, UK, Ireland, Australia, New Zealand, and others. You can find a current list on the Stripe site.

What's different about the Corporate Plan?
The Corporate Plan is a great way to give your team access to our ad-free tech podcasts. The plan starts with a minimum of five members at a discounted rate of $6 per month for each member and can have as many seats as you'd like. This is a great way for your IT department, developers, and tech teams to stay up to date with access to all of our podcasts. And just like regular memberships, they can all join the TWiT Discord server and get exclusive podcast feeds such as the TWiT+ bonus feed and Untitled Linux Show.

Does my membership automatically renew?
Yes, but you can easily turn off auto-renew in your account dashboard.

How do I switch from a monthly plan to an annual plan?
Click "Change plan" from the Subscriptions menu item in your account. You’ll be switched to the new plan immediately and charged a prorated amount.

How do I upgrade from a single-show plan to a full Club TWiT plan?
Click "Change plan" from the Subscriptions menu item in your account. You’ll be upgraded to the Club TWiT plan immediately and charged a prorated amount.

How do I downgrade from a full Club TWiT plan to a single-show plan?
Click "Change plan" from the Subscriptions menu item in your account. You’ll be downgraded to the single-show plan immediately and your access to the Club TWiT Discord will automatically be disabled.

What do I get with a single-show plan?
We offer single-show plans for $2.99/month per show on all the regular TWiT shows. Those plans only get you access to ad-free podcast subscriptions for the audio and video versions of that show and only that one show. You do not get ad-free access to any other shows, the Club TWiT Discord, or other exclusive Club TWiT content such as the TWiT+ or Untitled Linux Show feeds. Those benefits are only available to full Club TWiT members. We do not offer single-show subscriptions to TWiT News or TWiT Events due to their irregular publishing schedules. Untitled Linux Show, The Giz Fiz, and TWiT+ remain exclusive to Club TWiT members and are not available in a single-show subscription format. Tech Break is already ad-free, so there is no difference to Club TWiT members anyway.

What's the difference between Club TWiT and Apple Podcasts ad-free?
On Apple Podcasts, you can subscribe to just one of our podcasts, without ads, for $2.99 per month per show. These are the audio-only versions and can only be listened to with Apple Podcasts. This is outside of Club TWiT so you do not get access to our Discord server, the TWiT+ feed, nor any other exclusive Club TWiT content such as Untitled Linux Show.

Can I give a subscription as a gift?
Yes, it’s easy to order a gift membership. Visit the Club TWiT page and select "Gift a Month of Club TWiT" or "Gift a Year of Club TWiT". On the window the pops up, enter the recipient's name, email address, the date for delivery, and pay for it. The recipient will receive an email with a link to activate their gift. Please note that you're purchasing a one-time gift for just one month or one year. The recipient will be responsible for adding a payment method before the renewal period if they'd like to continue the subscription. Or, you can repeat the gifting process to extend the gift subscription.
If you gift a subscription to someone who already has a subscription, you will extend their existing subscription.

Can I share Club TWiT podcast feeds with friends?
Club TWiT feeds are dynamically generated and contain unique codes for each Club TWiT member. These feeds are automatically monitored and any that have suspicious activity may be disabled. Your podcast feed URLs are unique to you and should not be shared with anyone!
Unlike TWiT's public content (with ads), Club TWiT content is copyrighted content, not covered by Creative Commons, should not be shared with others and should not be uploaded to other services.

How do I log into Discord?
If you're interested in joining our Discord server, visit the Discord Authorization page to authorize Memberful to add you to our Discord server and set your role. After you've authorized access to Discord once, you can get back in by opening your Discord app or visiting Discord.com and you will find TWiT in your list of servers.

How do I use Discord?
Discord can have a bit of a learning curve if you're unfamiliar with it. You may find the Beginner's Guide to Discord helpful. TWiT has its own Discord server which you can join as a member of Club TWiT, so don't worry about any instructions about setting up a server of your own.

I have two Discord accounts and accidentally authorized the wrong one. How do I change that?
We've seen this happen if someone is logged in to the wrong Discord account in their browser and they click the "authorize" link. If this happens, log out of both Discord accounts and then click the Discord "authorize" link. Next, in your browser, log in with the proper Discord account and allow the Memberful Bot permission to access your account. Doing this will revoke access from the other account and give the Discord access to the proper account. If you use the Discord desktop app, authorize the Memberful Bot in your browser before using the app. You will not be able to post in Discord unless the Memberful Bot has been authorized.

Why can't I log into the site?
Make sure you're trying to log in here. If you're having difficulty, check your browser's security settings. Our membership site won't work if you've disabled third-party cookies. Please change your settings or use another browser.

How do I update my e-mail address or other personal information?
Log in to your account to make these changes.

How do I reset my password?
Passwords are not required for your membership account. Instead, visit our sign in form, enter your email address and click Send sign in link. We’ll send you an email with a link that you can click to sign in. The link can only be used once and expires after 24 hours.
If you prefer to create a password, you can do so after you sign up for a membership. If you ever need to reset your password, click this link, enter your email address, and then click "Send me reset instructions." Password reset links automatically expire after 48 hours. If the link becomes invalid, repeat the process for a fresh password reset link.

If I have a recurring donation via PayPal, how to I transition that to Club TWiT?
Club TWiT is a separate system, so you'd need to cancel your recurring transaction with PayPal and then sign up to Club TWiT separately. To cancel our recurring PayPal payment, go to your Automatic Payments in Settings, select the payment on the left, and then press "Cancel" on the top right.

Can I pay with PayPal?
Club TWiT uses Stripe as its payment processor and they do not accept PayPal. Stripe accepts Visa, Mastercard, American Express, Discover, JCB and can also accept payment via Apple Pay (via Safari in iOS) and Google Pay (via Chrome on Android). (We've heard from members that you can use PayPal as a payment method inside Google Pay...so that's an option if you can use Google Pay.)

Why was my payment declined?
Check your credit card payment information here. If the information is correct and you don't know why your payment was declined, you may need to contact your credit card issuer and tell them that this charge is approved.

How can I update my payment info?
Log into your account, go to the Update Card page, add the new card, and click "Update my card."

How do I cancel my subscription?
Log into your account and toggle auto-renew off from the Subscriptions section. Please note that we do not offer refunds mid-subscription period or if you forget to turn off auto-renew.

I cancelled and then re-subscribed, but now Pocket Casts doesn't show new episodes. What do I do?
When a member’s subscription lapses, their private feeds will no longer be accessible. If they remain inaccessible for 3+ months, Pocket Casts will stop trying to refresh them — even if the member re-subscribes. To fix this, the member will need to contact Pocket Casts' support team.

I still have questions. What do I do?
You can contact us by email at membersupport@twit.tv.