Comcast - The Poster Child for Bad Customer Service: Marketing Mavericks 18
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Aug 5th 2014
Tech Break 139
Comcast - The Poster Child for Bad Customer Service: Marketing Mavericks 18
Hosted by
Tonya Hall
How call centers are broken.
This feed has been discontinued, but you can find the clips in our archives.
Tonya Hall talks with Frank Eliason, Ted Nardin, and Augie Ray about how call centers today are fundamentally broken.
For the full episode, go to https://twit.tv/shows/marketing-mavericks/episodes/18.
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