TWiT Bits

Sep 25th 2014

TWiT Bits 371

The Ritz-Carlton, a Giraffe, and Excellent Customer Serivce: Marketing Mavericks 24

how the Ritz-Carlton went the extra mile in customer service
Guests: Tonya Hall
Category: TWiT Bits
Tonya Hall and Scott Stratten talk about how the Ritz-Carlton went the extra mile in customer service. For the full episode, go to twit.tv/mm/24. Bandwidth for TWiT Bits is provided by Cachefly.