This Week in Tech 453 (Transcript)
It's time for a Twit, This Week in
Tech. And we’ve got a great show. Harry McCracken from Time
magazine, Dwight Silverman from the Houston Chronicle. We’re going to
kick things off with security expert Bruce Schneier, he
originally said Heartbleed on a scale of 1 to 10 was
an 11. He says it’s not as bad as he thought. The details of Heartbleed and all the tech news coming up next on Twit.
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This is Twit. This Week in Tech,
episode 453, recorded April 13, 2014
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Leo Laporte:
It’s time for Twit, This Week in Tech. Every week we get together with some of
the best journalists in the business to talk about the latest tech news. Welcoming Harry McCracken. He’s been knocking it out of the
park with Time magazine. I loved your Google 10th Anniversary story. That was
fabulous.
Harry
McCracken: Thank
you that was a lot of fun.
Leo: It’s good to have you. Also here
from the Houston Chronicle our good friend Dwight Silverman. blog.chron/tech.com
and he is in the offices today. Covering, no doubt, Heartbleed.
Dwight
Silverman: No, I’m
here for you Leo. I just don’t have the wonderful setup that I used to have. So
I'm deep in the bowels of the Houston Chronicle in a conference room.
Leo: I’m sorry we made you to come to
work on a Sunday. Also with us, probably one of the best-known security experts
in America, he’s a cryptographer. You may remember, I think he helped with the
crypto in Cryptonomicon. A perfect
guy to have on during Heartbleed week, Bruce Schneier. Thank you, Bruce great to have you. So at
the beginning of the week you said and a scale of 1 to 10, heart bleed is an
11. A very serious philosophy. It’s funny we thought
this would be the week we would be talking about XP exploits. No.
Bruce Schneier:
What turns out, you never know. These things happen kind of at random. Heartbleed, what was really interesting for a whole lot of
reasons is that wine, it was catastrophic. It affected an enormous number of
servers out there. And you can recognize it with like three lines of shell
scripts. So I had colleagues who were up and running in scanning and attacking
systems within 10 minutes of learning about it. So it was a big deal. It still
is a big deal.
Leo: You were able to send the packet
using this Heartbeat technique built into Open SSL a couple of years ago. You
were able to send a malformed packet that requests data up to 64K from memory
of the server right? You can’t be specific, it is whatever is there.
Bruce: Yeah it has to do with how the heap
is working. It is kind of random what you get. But you can query 64K multiple
times and you get different data, you don’t always get the same. So if you’re
looking to get everything on the computer you just do it again and again. It turns
out you can’t actually get everything, there are some weird reasons why some
data comes in and some doesn’t. We are exploring that. But potentially, we
heard about this you can basically grab everything and it left no trace. There
is nothing in the audit log that said you were attacked. Which
made it really scary. And we had to fix it quick.
Leo: The fact that this is been around
for two years it’s conceivable that somebody knew about it two years ago. And
has been just pinging servers, how rapidly can you do this? I guess every
second or faster?
Bruce: You can do this fast as you can.
You can ping the entire Internet and see who is full of horrible weaknesses in
about 15 or 20 minutes depending on your setup. So a bunch of reasons I’ve been
doing that so we could watch the decay of sites that are vulnerable. We do know
that, we have good evidence that before the announcement, nobody was doing a
sweep of the Internet looking to see who was vulnerable. So we have data from
servers, from honeypots that we were able to comb through and have seen no one
use heartbleed at a global basis before that. We have
no idea if there were targeted attacks.
Leo: But that is very good news. That
means that it seems it is likely that this is a vulnerability known in the
hacker community, they’d be scanning sites looking for vulnerabilities. A
targeted attack, at least it is unlikely that you and I were a target.
Bruce: The good news is that the hacker
community did not know about this it seems. We started seeing scans within
minutes of the announcement. But before that we saw nothing. So that is the
good news. The other good news is that such good research over the week has
shown that while it is possible in theory, and has been done in practice, to
retrieve the private SSL key, the master key, it’s
actually a lot harder than we originally thought.
Leo: That is very good news. Because the
concern was that all of these secure server certificates had been compromised
allowing massive man in the middle attacks. But you are saying that seems unlikely.
Bruce: That seems unlikely. Certainly possible. Cloud Player, a company that has been
leading this research, has put up challenges and one of the challenges was met
so someone did manage to extract the keys but it is not easy. It is not a slam
dunk.
Leo: So for the most part what do you
get? Passwords logins? What are you getting in the 64K
chunks?
Bruce: You get the random cruft of what the server is doing. So yes you get password
changes, you’d get webpages served. If there are credentials in the URLs, you
get those. You get random stuff. You get a lot of nothing and occasionally you
get something good. What we are seeing, the obvious tactic from a criminal who
would be using this is that you just scan everything constantly hoping that you
get lucky. Now there is some good news on our side, some of this stuff is hard
to parse. So it is sort of interesting to watch and we don’t know really what
the effects are in terms of enabling crime. Of course it is now being patched.
A lot of the sites are no longer vulnerable. Now, vulnerable
to the ping. There are any number of
universities who are basically auditing the net every hour and watching as
sites patch their open SSL. Now that doesn’t mean if they were compromised
before the patch, they are not still vulnerable. They had to change their key
and their certificate. There is no way to check that. No easy way to check
that.
Leo: So the initial estimate was about
to thirds of the servers would be vulnerable to this. Is that accurate and what
is the number now?
Bruce: That is accurate. The number is
probably 10% that but it is skewed because all of the big popular, well run
servers have updated. I see a top 1000 sites that are vulnerable list. And the
sites are getting more obscure every hour, that are still vulnerable.
Leo: Are there any big companies still
that should’ve fixed it and have it?
Bruce: I didn’t see any, but I’m not going to guarantee there aren’t.
Leo: It’s an easy fix.
Bruce: Like all of these patches, it is an
easy fix. Clearing the vulnerabilities is a multi-step process. This is one of
the reasons this was so nasty. Installing the patches is just step one, regenerating
your public-private keys is step two, revoking your old key is step three,
getting a new key is step four. And then, every user on that site who could’ve
had their credentials exposed needs to update their password which is steps
five through 1 million. All those things have to happen in sequence. I updated
my own website and had to go through all those steps, but for me it was pretty
easy. If you are a banking site at a minimum any
customer that logged on between when the vulnerability became public and when
the site was patched needs to update their password. It might be nothing but
it’s just prudent.
Leo: It’s just prudent. And it’s not a
bad thing to do anyway.
Bruce: It isn’t. You know we all have
passwords that we rarely use and that we remember. We don’t like doing this.
But I think it is safe that if you didn’t login to the server between when the
vulnerability was announced on Monday and when your server patched a few days
later you are okay. So those obscure sites that you haven’t been to in a week
or two I think you’re fine at this point.
Leo: And a second factor authentication
hasn’t been compromised, is that right?
Bruce: No, what has been compromised is
the public key potentially, although it seems unlikely. And
stuff that happened on the server when someone did the ping. So if you
got unlucky and your data was in the heap at the time the bad guys did the scan,
it was potentially compromised.
Leo: It’s pretty random though and it
seems like unlikely that there would have been mass compromises as a result.
Bruce: Is extraordinarily random, mass compromise
is definitely unlikely. I haven’t seen any estimates yet on what sorts of crime has been as a result. We know the hackers started pinging this vulnerability as soon as it was published. So
they didn’t waste any time. What is interesting is that some of these other
vulnerabilities they had to have a computer to write to with arbitrary code,
this one you can’t. This one you can really recognize within a couple minutes
of learning about it which was so easy.
Leo: Bloomberg says that two sources
told them this was an NSA bug, or that the NSA knew about it and had been using
it for two years. Given its utility that seems highly unlikely.
Bruce: You know, we are all debating this right now. There is a Bloomberg article it says to
anonymous sources of the NSA said they were using this for two years. NSA came
out with a very strong denial, that this was untrue. The answer is, we don’t
know. It seems unlikely. This vulnerability was so big and so nasty, and the
United States and other Democratic countries I think are so vulnerable that it
would make a lot of sense in the NSA if they found this to alert the community
and get this closed. It is a bigger risk to us than it is value. Certainly the
NSA probably got an advance notice of a week or so of some of the big
companies. I hope they took it and ran with it and attacked everybody they
could during that week! But that that’s what you do right? Like the Microsoft
bugs that are being fixed the next patch Tuesday. And they just run with them
for the week or two. That makes perfect sense.
Leo: I’m curious, I saw Google said that
one version of Android was vulnerable, 411. How could Android be vulnerable at
all? It is not a server.
Bruce: Well anybody that is using open SSL
and responding to pings is vulnerable. What I'm worried about right now is some
of the hardware devices. The un-patchable routers and
switches and modems where upgrading involves the trashcan, a credit card and a
trip to Best Buy. That is not going to be fun.
Leo: These things are laden with
problems. So many problems on these inexpensive routers.
Bruce: The economics are different.
Essentially they are like the computers were in the mid-90s. But they are very
low-cost, very low engineering expertise, not built with the same care, not as
robust. So they are built as throwaway devices yet they have these enormous
vulnerabilities and in the mid-90s we had a whole community to embrace quick
patching an open vulnerability disclosure, all these things that made us safer.
It is really hard to imagine the same systems working on your refrigerator just
because nobody cares very much.
Leo: Bruce do you think as some have
said is an indictment of open source software that people can commit? The guy
who did this is a German software developer. I mean we know who this is.
Bruce: And he’s been interviewed and I’m
sure he is really embarrassed about this. It’s not an indictment of open source
software. It’s an indictment of software that is not independently analyzed.
This could have easily happened in a closed source
software. It could’ve easily been thrown out there. The problem was, nobody was doing the analysis. Any software, open or
closed, needs to be analyzed. Open software is more secure because it can be
looked at by more people, because it is harder to slip in some bad event unnoticed.
But open source does not magically mean some reason that all look at it. This
seemed to have fallen through the cracks. It was an incredibly pivotal,
important critical piece of code that was just being maintained by a few guys
in their spare time. Now good for them! And I’m glad they’re doing it but they could
use some backup.
Leo: Yeah. I feel bad for Robin Seggelmann, the German who introduced the flaw. He said I
forgot to validate a variable containing a link. I missed it. And that happens
all the time.
Bruce: And that happens all the time. Now
something interesting to ask, if you were going to speculate about the NSA,
they spend millions of dollars searching for vulnerabilities every year in
critical software. If they didn’t find this one, maybe we should wonder how
well our money is being spent.
Leo: This is like you can’t get any more
critical than the open SSL library used by two thirds of all Internet servers.
Bruce: You would think somebody in the NSA
would’ve looked at it. Would have checked for all of these
sorts of checking problems. And would’ve noticed this. The fact that they didn’t, or at least claim they didn’t, is interesting.
Leo: It turns out President Obama has
said, “If they find a flaw in software like this and there is a compelling
security argument, a national security argument, for not exposing that flaw,
then they can do that. In general they will, but they do have an out.”.
Bruce: And this is all
the weasel wording. It is as long as the NSA mission is primarily to
eavesdrop on the entire planet there will be a compelling reason to keep these
vulnerabilities secret. We know the NSA purchases vulnerabilities on the open
market. We know they’re keeping secrets. This is a fundamental problem in
giving the NSA both hats. The same organization is in charge of security and
insecurity. Which causes an interesting debate inside the
NSA. This is called equity addition. And in this case, and looking at it
I would hope the NSA would make the right decision and if they did learn about
it would try to fix it because I think we are uniquely vulnerable. More than the Russians and Chinese because we use the SSL more than
anybody else.
Dwight: Bruce can I ask a question about
going back to the idea of nobody looking behind the creators of this code. Have
you seen as a result of this a movement to create some kind of Q and A to do an
analysis arising from this? Are there going to be changes as a result?
Bruce: I haven’t seen anything yet, but I
think it is something that will be discussed at the open source community.
Unfortunately a lot of the open source community are people working for altruistic reasons, not for pay. But as long as this stuff
is being put in for-profit products, by big companies, then they should pick up
some of the auditing functions. And hopefully that’ll happen. I haven’t seen
any concerted discussion about this, it will certainly
be something were going to talk about, because it is important.
Leo: I use LastPass,
one of the things LastPass security check does now is
go through the sites that I have passwords for and it does a couple of things. First
it assesses whether that site was bit by Heartbleed, that
I think is hard to do since sites often obfuscate what libraries and servers
they are using.
Bruce: But the way you tell is you do the
ping. If you do that and it comes back, you know they are using open SSL. You
know they are vulnerable. So you can audit this.
Leo: You audited by hacking it. Isn’t
that illegal?
Bruce: Well you do it at four bytes.
Leo: Okay. You take a small amount.
That’s good. And then they also, of course check to see if the certificate has
been updated. And there is no point in changing the password if the site was
vulnerable and has an out of date certificate.
Bruce: Right. And we are trusting that they regenerated their keys.
Leo: And we don’t know. We can’t tell.
That part we don’t know.
Bruce: Actually that's interesting. Think
about this out loud. The public key would be the certificate, so you can’t
tell. Never mind.
Leo: If the certificate has been revoked
and a new one has been issued in this last five days, then you are all right.
Bruce: Right. Exactly. And then if you have logged in during the danger period, then you really should
change a password.
Leo: It's just good hygiene anyway. Just
do it. All right, so I was curious to how well we can assess if there is a
problem. Sounds like we can do a pretty good job of that. So your advice to people?
Bruce: My advice to people is, we can calm down now. Do change your passwords. If the
site you care about hasn’t corrected itself you need to bug them.
Leo: Very good. Bruce it is so great to
talk to you. schneier.com the website. Bruce Schneier is one of the best, the best guy to talk to about
stuff like this.
Bruce: I promise to get myself better lit
next time.
Leo: If you agree to come on every once
in a while I’m going to send you lights, I’m going to send you cameras, I’m
going to send you microphones.
Bruce: Actually all I need is a backdrop.
A little tarp will do.
Leo: I’ll get you a green screen Bruce, anything
you want if you'll just come on every once in a while. We just love having you
on.
Bruce: That’s the deal.
Leo: All right. Thank you, Bruce Schneier.
Dwight: I want to see the green screen. It
would be fun to see that.
Leo: We’ll let you go now Bruce. When
you hear him talk you know you are getting the authority. This guy knows what
he’s talking about. And he really does have that reputation. I feel better now.
Harry
McCracken: Sounds
like it is no longer an 11. It’s only a nine!
Dwight: So you were talking earlier, there
is no good test for it.
Leo: You have to do the hack.
Dwight: It is funny I had a debate with
somebody online, they found the site was vulnerable
but the test that I was doing showed it wasn’t. We were both working…
Leo: Well here is the issue. You can’t
just query the server and say are you running Open SSL pre-1.0 the fix? Are you
running and GenX or Apache because most servers will
just not respond. Honestly. It is foolish to tell
people what you’re doing. So if it is something at that level is not going to
be useful. But obviously it is not so hard to write a little test that says
let’s take advantage of hardly. So what you do is you say here’s an
authentication word, cake, and send me back five letters. And if you get cake
plus one back then it’s got heart bleed. If you get cake back then you know
it’s been fixed.
Harry: The little sites are scary. Because Google is going to fix itself really quickly. But if
you have or you are doing business with itty-bitty sites, some of these things
don’t look like they've been updated in five or six years.
Leo: Because maybe nobody is home.
Dwight: Or hosting services where you share
libraries for these kind of things. For example, I’m
not saying they had it, but WordPress.com where essentially everybody uses the
same set of libraries across the board. And there are literally billions of
sites there.
Leo: Will that is the problem with XP, that is the problem with a lot of things. I’m sorry, I didn’t think to ask Bruce about XP. This was the
week that XP ended its life. Again. We will talk about
that and a lot more. Harry McCracken here, the tech knowledge eyes are from
time magazine. From the Houston Chronicle, Dwight Silverman. A good time to have you both. Good time to talk about
lots of things.
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Leo: Have either of you guys, I mean all
three of us talk to real people from time to time, have any of you heard about
problems with windows XP in the past week? Tuesday with the
last update, April 8.
Harry: I have a friend who works for the
court system in a large Eastern US state and they are still on XP.
Dwight: Here in Houston a lot of loyal
companies still use XP.
Leo: And banks.
Dwight: Yes banks. One of our energy
reporters last year did, with this deadline looming, did a big story on how it
is so impacting the energy Institute because they have so many proprietary
programs that have been written specifically to run on XP, and they can’t move
to seven or eight. Essentially they have to wait until they get new proprietary
software. here at the Houston Chronicle, most of our
desktop systems are still windows XP.
Leo: But you're not surfing the net and
opening emails on those or are you? Oh no!!!
Dwight: Our problem is that we are using a
content management system for print, DTR. It runs on Adobe Suite. And so we
simply haven’t updated it to run Windows 7 version, we are in the process of
doing that now. But a lot of big companies are in that case. And you have
smaller companies who can't afford new hardware and software and they are just
kind of stuck on it. My wife runs windows XP to run the software that she uses
for her medical accounting. She is a psychotherapist and she has to use the
software. It is about $10,000 for her to upgrade new software. And she is not
going to do it.
Harry: Microsoft does not get to decide
when operating systems are not alive. In the last six months I’ve even seen
businesses using DOS. And if it DOS is still with us than the old the last XP
machine is not going to be shut off many many years
from now.
Leo: And medical systems, a doctor in
our chat room a physician, was sending me pictures of x-ray machines, and all
sorts of medical hardware and even desktops and hospitals using XP. Now the
medical machines are not going online doing risky things. But nurses are using
those XP machines to send emails and surf the Internet. And those are risky
things. But stuff survives. And it is expensive to shift. I understand. You
said it exactly right Harry. Microsoft doesn’t get to make the decision about
who stops using XP. Users do.
Harry: It might be a terrible decision to
keep using it. But it isn’t a decision that Microsoft can make for anybody
else.
Leo: They can try.
Dwight: One of the stories you have on the
lists Leo is about the fact that there are a lot of Web servers that have an
underlying operating system that is using XP. and in
that same story, they talk about the fact that there is still Windows NT 4.0
systems out there running websites.
Leo: At the point out that none of the
systems have any problem with Heartbleed! Not one. It
has it’s own SSL library. You
both mentioned content management systems, that brought to mind an article this week in the New York Times where they were
talking about Ezra Klein, he left the New York Times. I’m sorry, the Washington Post blog to go to work for Vox but
the funny thing, and maybe you can speak to this a little bit Dwight, the funny
thing is in this article they said many people go to Vox because of their fabulous content management system. They run something from
scratch called Chorus and apparently this is a selling point. One of the
reasons Ezra Klein left the Washington Post and went to the Vox is because of Chorus. You guys both work with content management systems that
I’m sure are a bit antiquated…
Harry: We use WordPress.com actually. If I had to pick anything I would probably pick that. Particularly
for a company that is not going to develop the next great system itself.
Dwight: One of the problems in the
newspaper industry is that we have multiple content management systems. So we
use WordPress, a hosted version. We have a separate set of software products
for creating stories in print. And we have pretty nice CMS for running our
website, managing our website, that is fairly modern
and up to date. We jump back and forth. But the holy Grail is one CMS that ends up handling both print and online. If you have both components. But I can see people who have
grown up using a piece of software and suddenly you go to work for a company
that has terrible CMS it can be really painful. So I can see that happening.
I’m not sure I would jump to a company that had a great CMS, I jump for a company that is willing to overpay me.
Leo: There you go. I will suffer with
your CMS if you give me enough money! Although, the whole point of Chorus was
that it integrates social media, it is easy to update, you can do these
multimedia things that these guys like to do. it is
kind of funny, but apparently in their interview process they show people
Chorus. They say how would you like to use this instead? Maybe there really is
something.
Harry: And people really get excited over
that?
Leo: I think the New York Times author
started talking about as reclining and box and then fell in love with a content
management system and article ends up being about Chorus. It just shows you,
I’m sure the Times has something. Well I don’t know, we’ll have to ask.
Dwight: Maybe you could do the show this
week at CMS.
Leo: This Week At CMS? No, maybe not.
Dwight: Get a bunch of these tech writers
at CMS. Call it Show Us Your CMS.
Leo: Show us your CMS. I like it. All right chat room with you like that? Show us your CMS.
Harry: They are all falling asleep.
Leo: Apparently on Tuesday the Canadian
revenue agency that collects income taxes shut down because of Heartbleed. They were so afraid of what Heartbleed might bring that they blocked access to their online tax filing services as a
preventative measure to “safeguard the integrity of the information we hold”. Wow.
That may be taking it a little too seriously. The filing services will be down
until further notice.
Dwight: That’s a great traffic for that
too.
Leo: Heartbleed is really the first bug with a great logo.
Kerry: Great name great logo. And
that is the Canadian flag two.
Leo: Give them credit for mashing those
two up. That’s great.
Harry: How do Canadians pay their taxes
anyway?
Leo: Ours is coming up April 15. Which
is an interesting thing, that is Tuesday. Somehow I
think Canadians is a month later, I think it’s May 15.
Maybe because it’s cold in the winter and they move slower.
Harry: April 30 apparently.
Leo: According to PC guide they just
re-enabled the net file on e-file today. April 15 interestingly enough, is also
an important day today and has built one day anybody, anybody, can by Google
glass for $1500. Are you going to run out and buy it?
Harry: I already ran out some months ago
and bought it.
Leo: You already did it. How about you
Dwight? You going to get some glass?
Dwight: I'm going to wait for the
production version. I want the production version.
Leo: Harry would you go buy it again?
Harry: As the guy who writes about this
stuff, yes. As a consumer? I would say wait until the
consumer version comes out. Unless unless I was
really really well off and then I might consider it.
If $1500 means nothing to you, then buy it. If it sounds like
a large chunk of change than wait.
Leo: I don’t think it is $1500 useful.
That is my issue with it. In fact, I did buy it. I don’t use it, long story I
never was that interested in it. I have my glass explorer number from Google
and I gave it to Jason. He has a newborn and I thought it would be more
appropriate for him. It just never really attracted me. According to Google, we
are opening a limited number of spots in the Explorer program at 9 AM Eastern
time on April 15. So get on in their if you want
Google glass. Do you think there will be a rush for it?
Harry: I think a lot of the people that
wanted know somebody that has invites. And therefore, has already had that
opportunity. But maybe not.
Leo: One thing you should not do, is
where it in downtown San Francisco. Some guy, he tweeted it, I saw the tweet
and now it is a big story, he was wearing his glass in the Mission district. If you know San Francisco. He got off Bart and was walking
through the Mission District and somebody ran up, tore the glass off of his
face. Is it a little glass holy getting off in the Mission District wearing
your Google glass, especially given the the sensitivity right now? He was a reporter, ironically covering the protests
going on in San Francisco about housing prices and even actions. So he should
have been somewhat desensitized. I think he was. A guy runs up to him and rips
the glass off his face. They give chase, the guy takes the glass and smashes it
on the ground and runs on. That is following a story from a few weeks ago a
woman getting almost beat up in a bar for wearing glass. I think you should
know where your glass in San Francisco. It is a mugging, they did call the
police and they took a report. He took the pieces of his glass with him. Kyle
Russell is his name, he is a journalist with business
insider. He was covering those protests. I don’t know I guess Google in
general, but glass specifically, is a hot point for all of this upset.
Harry: I wonder if Google anticipated that
you would become an object of fascination and not entirely positive
fascination.
Leo: They now have training videos how
not to be a glass hole. They are aware of the issue.
Dwight: When Google glass was first
announced, and even when it leaked, almost immediately there was speculation
about about how I would have been treated in the same
period. The etiquette around it, came almost
immediately. I would be surprised if Google didn’t have an
inkling on how having a camera pointed at someone while you’re talking
to them with a little light on it is not going to cause…
Leo: Is kind of cause to get your glass
kicked.
Dwight: Right. The other day I saw somebody
in a furniture store, shopping for furniture and he was wearing Google glass.
Leo: Doesn’t your mind just go “A-Hole”?
Dwight: But what he was doing, was he was taking pictures of the furniture and sending it to somebody.
Leo: You could use that with a camera
phone’s not that hard.
Dwight: And it’s better pictures to with a camera phone.
Leo: I don’t find myself tempted at all.
I understand why Google is doing this. In fact I don’t think they are going to
ever productize it. It is my belief that what Google is really doing is
gathering information to help people use wearables. they understand this isn’t the perfect form factor. But they
want the information. As we know they are doing SDK for wearables,
it is more in their interest to support people who want to make wearables in whatever form they want to make them and get
Google on it. This was the debate over the Google phone. The book of dogfight
talks about Google not really being sure whether they wanted to put Google apps
on the iPhone, did they really want to compete with it? Wouldn’t it just make
more sense from Google’s point of view to just support iPhones, than make them?
They ended up deciding to make them. But I wonder if they’re really going to
make wearables, or just support them?
Harry: I mean the battery life is still an
entirely unsolved conundrum. It does not make sense as a consumer product until
it has way better battery life than it does.
Leo: And it won’t it is too small.
Nobody wants to wear a battery pack.
Harry: You're going to make a phone larger
and thicker, but there is a real limit to what you can do with something that
is strapped to your head.
Dwight: So has there been any discussion to
using solar power to power were recharge Google glass?
Leo: It’s not a big enough area. You
would have to wear a special hat with a big brim With your glass! And then you’d really be a target.
Dwight: I mean on top of your Prius.
Leo: Battery life is bad. To me it is
kind of a headache experience to look over my brow.
Harry: If I had the prescription
eyeglasses model I might be a little more excited. because I prop it on top of my glasses, and and I have to
have it just so.
Leo: You are riding around on his Segway
and you look like a dork. You where Google glass you look like a dork. It’s the
same thing.
Harry: Originally if you used a cell phone
in public you look like a dork.
Leo: True. We’ve gotten used to it.
Harry: When you did data on your smart
phone in public 10 years ago you looked like a dork. It’s stuff people get used to overtime.
Leo: Now I find myself unusual if I am
looking up. Everybody is looking at their things.
Dwight: The problem with Google glass is
that it is not where you are looking, well it is, that you are looking out at
them. That is the difference. It is that blinking eye. I think if 1984 and
Brave New World had never been written we wouldn’t be so freaky about it. But
they were.
Leo: As Bleeding Heart points out I do
ride a tricycle, and people have thrown things at me out of their cars, so I
guess I’m not exempt from that. The dork factor. It’s
not a tricycle it is a three wheel bicycle. How many times do I have to say
that?
Harry: Yet, that’s impressive.
Dwight: Do we have pictures of you Leo? And
your three wheel bicycle?
Leo: When we first moved to this
building, and the basement was empty it was great because I could go take rides
around the basement. But now it is so crowded and cluttered you can barely walk
down there.
Dwight: If it was recumbent tricycle that
would be cool.
Leo: It is.
Dwight: It’s recumbent?
Leo: Well yes! What you think I’m
sitting high like, pedaling as fast as I can ever go around? The
paddles on the wheels? Harry McCracken standing on the
back holding onto my shoulders? No! It's a recumbent bike.
Dwight: Well, if it’s recumbent then never
mind.
Leo: It has one wheel in front two in
the back. I still look like a dork. I don’t care whether it is recumbent or
not. At least your feet are going around. I want to take a break now. Need to
get this image out of my head. Tricycles are very hipster I’m told.
Dwight: Especially the ones with the big
wheels in the front.
Leo: I still see people going around on their segues and I think, dork. I mean they are cool. I love
segues. They are really cool but that you are 8 feet tall on them. You look
just weird. Am I wrong?
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Leo: Hand held quantum key generators. According to Ars Technica, it is just around the corner. This is actually a
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practice, Siri has really helped us create great security and now apparently
QKD is on its way. I don’t think there’s anything to say about this, but it is
a good article. Highly recommended. From Ars Technica.
Dwight: Other than that, we need to get
away in some form or fashion from the traditional password.
Leo: Absolutely. I got my Amazon Fire
TV. I reviewed it on Before You Buy. Have you played with it a little?
Harry: I have.
Leo: What you think?
Harry: I think if you are already a big
fan of Amazon, it is a good experience. Netflix and who are off to the side and
nowhere near as well done. The speech worked accurately well.
Leo: Except it only searches Amazon.
Harry: Right. It only searches Amazon.
Also the other thing, which is interesting is on Roku they neatly divide the stuff you have to pay for from
the stuff which is free. And on Fire TV the free stuff in this stuff you have
to pay for all intermingled and and therefore you are
more likely to find something you need to pay for.
Leo: I noticed that with the TiVo too. I
used to have this Amazon prime streaming. And on the TiVo there is no entry for
that. It is almost together. That must be the new way with Amazon.
Dwight: Harry, if you have a Roku, is there any reason to get Fire TV? They seem to be
essentially the same types of content.
Harry: If I had already invested money in
a Roku, I wouldn’t invest any more money in Fire TV.
There may be some other differences, Fire TV is more
serious about games. Only the high-end Roku has
games.
Leo: The games are pretty good on the
Fire TV. It is android. It is very much like playing a game on a smart phone.
Harry: Roku has
far more content overall. I think it has over 1000 channels.
Leo: Actually, there are two weird gaps
on the Fire TV. No HBO Go, and oddly enough no Amazon
music.
Harry: Amazon music is coming. Next month
I think.
Leo: That is their own service.
Harry: They have other music. They have a
number of streaming music services.
Leo: It seems so strange.
Harry: It’s only Amazon, when they have
new hardware they tend to really set the scene with two or three things that
you really want and they come along pretty quickly thereafter.
Leo: You know it is just a me too product. Except for that voice search, which works very well.
Dwight: Is there an AP guide from the
search? In other words are they eventually going to open that up to other apps? or is it always going to be Amazon?
Harry: I’m not sure if they’ve said.
Leo: It is android. In that, Coach was
able to make his all cast, which is his chrome cast app for android work with
the fire TV almost immediately. He said is kind of a generic dial. A standard system DN L system. So it is open in the sense
that it is an android device. Of course you have to get on the Amazon store, it doesn’t work with the play store.
Harry: Generally speaking I think we have
enough boxes of this type now. Unless something comes out that is truly
transcendent and a radically better than Roku, Apple
TV, or fire TV. There is not a lot of need for a new one. Especially given that
there are so many TVs, game consoles, etc. We don’t need more things that are
roughly comparable to what we already have.
Leo: You see if you look at the
controller it looks pretty much like a pancake Xbox controller. Same exact thing. Exact buttons and
everything. That is $40. The fire TV is $99. You don’t need it if you’ve
already got an Apple or Roku.
Harry: If you have no way to do this stuff
already, I actually think Amazon is a pretty strong competitor.
Dwight: With this, and with Roku, which has a lot more content than Apple TV, is Apple
kind of in trouble here? Apple TV doesn’t really wow people.
Leo: I think Apple is betting the farm,
they are all in the idea of making this up deal with Comcast. They have been
negotiating for years with Time Warner and they had to shift gears with
Comcast. If they could get live TV on there, but I don’t think Comcast is going
to make a deal with just one company. We had Peter coughed up on our coverage
of the Amazon announcement and he said everybody has learned their lesson from
the music industry’s experience with Apple. You give Apple too much power in
you are in trouble. So, if anything,
if Comcast ever makes it till it will be with all. I think that is why
Amazon did this so that they would at least be in the hunt. But you want the
perfect cord cutter device. So…
Dwight: I have Apple TV and Roku. I should be getting a fire TV shortly. What is
interesting is I find myself these days using the Roku more than the Apple TV, mainly because we have Aereo here. And the place I moved to has very bad signal for HDTV so I use Aereo, and Aereo was only on the Roku. It works quite well Over a
very fast connection. At the moment it looks like the Roku 3 is probably going to be the ultimate cord cutter. So I am very curious to see
if Amazon comes up with something like an Aereo app. Particularly if Aereo wins its
second go round at the Supreme Court.
Leo: We are all on hold. Including Aereo. Because the
Supreme Court has agreed to review the lawsuit, networks
saying that area was stealing that copyrighted content. Aereo is saying, hey you're just renting an antenna! That’s
all.
Dwight: So Aereo has a Houston facility and I got a tour of it. I got to interview Chat and see
the facility. It is incredibly efficient. It is two cabinets on the roof of the
data center, there are a series of circuit boards with little antennas inside
and a fiber connection that takes it down to about three or four servers in the
data center down below. And then out to the Internet. It is something they can
expand quickly and easily. There are are no Houston
employees. Everything is remote. They are already profitable here and in most
of the cities that they are in.
Leo: They did have to shut down in
Denver and Salt Lake because they lost a court case and those districts.
Dwight: They have won two out of three
court battles that they had faced.
Leo: What have we got on the Supreme
Court’s decision? Remember the Supreme Court decided on the lawsuit by the
motion picture Association of America to try to stop video recorders. And the
Supreme Court ruled that you could record for personal use. It wasn’t a
violation of copyright law. They created an interest, which I might point out
the motion picture immediately benefited to the tune of billions of dollars. So
I think that at least there is some history of the Supreme Court supporting new
technology like this.
Harry: That was a long time ago though.
Leo: That was in 1984.
Dwight: You can bet that the defendants in
the case will bring that up, that ground breaking event.That one of the interesting side effects on this is that there was a 2008 case
involving Cablevision cloud DVR’s. One of which never went to the Supreme
Court. It never went to the court. The current case laws are such that it
allows that and that is why you have. Essentially what Aereo was doing was they were grafting the concept of outsourcing and antenna to
cloud DVR which is legal. It is putting those two together. They are both
copyright issues, the carriage fees, and whether they should be paying carriage
fees on that. But it is such a complex thing, both sides trying to tainted as black and white and it is actually very complex.
I can see the supreme court going either way on this.
Harry: Aereo is
doing us a favor though, they are doing everybody a
favor just by forcing the issue. And before too long we will know one way or
the other.
Leo: The oral arguments are April 22, a
week from Tuesday. By the way you can hear those, which is great, I don’t know
if you can hear them live but you can hear them after-the-fact like within a
day. So I’m sure it will be very interesting to listen to. ABC, CBS, NBC, and
Fox and others are all trying to get the court to say Aereo is a violation of copyright. Aereo, which was started
by Barry Dillard, it is obvious it is the trick. It was a clever trick. You are
just renting an antenna. There are hundreds of them in Iraq. But it is an
antenna! You are renting their particular antenna. And the
fact that they are DVR-ing it for you. But
everybody knows it is kind of a wink wink nudge nudge clever idea.
Dwight: The dissents in the Boston case,
the judge called it a contrivance. And that is what it is. But again, I think
that all technology is like this where they graft two things together, it is a
contrivance. And if it becomes legal it is not a contrivance, it is an
advantage.
Leo: And the reason these networks don’t
want it, it is also a contrivance in a way. Because the networks have been
offering free, over the air television for as long as there has been
television. And they support it with ads. And those ads, and free over the air
television, is just being sucked in the dime size antennas and sent out to my
iPad. I’m still seeing all the ads, it is no different than if I literally were
in Houston. But what they don’t like about it is they have very lucrative
transmission agreements with the cable companies. In a way I think you could
also look at that as a contrivance. In a way that the television networks have
figured out a way to make more money for the product they’ve been offering for
free and they do want to do it for free anymore
Dwight: There is a law that essentially
created the transmission free system where it made the capture of the over the
air broadcast legal by the carriers, the cable companies. And they said you can
do this but you have to pay them for it. They designated them a certain type of
business. One of the arguments that was made by
broadcasters is if Aereo succeeds with this then what
is to keep Comcast and Cablevision and so forth from saying we will just set up
antennas. And there is a law that says you have to pay this type of carrier.
But since Aereo is over the Internet it is not that
type of carrier.
Leo: That is how cable started, They put an antenna up downtown and then they had a long
wire and it went to Petaluma from that antenna downtown so I could watch TV. As
if I had an antenna downtown. That’s all it was!
Dwight: And that still exists in some
communities. It is in places where you simply cannot get a signal. Nonprofits
are allowed to set up antennas and then beam them back into those homes in
those cases where they cannot get a signal at all.
Leo: Is Dario out of business if they
lose?
Dwight: They have said yes. Chat told me
there is no plan B, he is not thinking about Plan B. He says if you are
thinking about plan B, you are not thinking about plan A. That is his approach
to it.
Harry: It will be interesting to see if
any of the networks say that if the area oh does when that they will take their
network off the air. If any of them will ask to go through
with that or if that is just a threat.
Leo: Fox says we are going to take down
FX and you’re not going to build a watch over the broadcast.
Dwight: There has been a light of posturing
on that and a lot of the people I talked to, a lot of the analysts I have
talked to in the story have said this is something that the broadcast network
have wanted for a long time is to take their stuff off. This is something of an
excuse for that. If you have a broadcast license, there are certain
expectations from the public and if they try to take that off, I guarantee you
Congress is not going to be happy about it.
Leo: Well, Congress
had hearings this week on Comcast’s bid to merge with Time Warner we’ll talk
about that in just a second, Dwight Silverman is here from the Huston
Chronicle. Blog.chron.com/techblog and your fabulous
Pacifica radio show called technology bites.
Dwight: Well, Leo, I’m
not doing that one either.
Leo: What?
Dwight: I switched from that one in January.
Leo: It’s the end of
the world as we know it!
Dwight: I decided I’ve done that for 10 years…..
Leo: The all new
Dwight Silverman!
Dwight: Yes, lighter
and breezier.
Leo: Lighter &
breezier. Well it’s a lot easier for me
not to have to plug but you know, one more thing I don’t have to plug. I don’t mind!
Dwight: Well Technology
bites is still on the air, it’s still a great show, I actually will be a guest
host when they are down a man or two I’ll be on it.
Leo: Well, let’s be
honest, they have 34 hosts, they don’t really need you! There are more hosts on
that show.
Dwight: There were
five, and now there are four.
Leo: All right,
there feels like there’s more than five! It’s like hamnation we have the ham show. How
many hosts are on Hamnation? It’s like 20 it just gets bigger and bigger! So how many? Eight? The problem with Hams, nobody stops talking!
They are trained talkers like me! Harry
McCracken is also here, the Technologizer; It’s so
good to have Harry at Time magazine. You’ve been doing so many great stories. Everyone should read them we talked about that a couple weeks ago. The
10th anniversary of a g-mail story, you really dug deep, talked to
Paul Buchheit and really got the inside story. It was such a surprise, all the details.
Harry: I learn an
awfully a lot doing it. Sometimes I do a story like that and I just have to
write down what I know and that one I knew almost nothing until I started.
Leo: Well, no one
knew anything, In fact, many of the things you said, and Google was for
instance so ambivalent about the whole thing. They were a search engine,
Harry: They were a
search engine. That was at the time when
all the things that used to do only search started branching out becoming
portals and people loved Google because it did not want to be a portal. G-mail
was the start of the google portal era.
Leo: techland.time.com, is that the best place to go for this?
Harry: You can go to
time.com and click on the tech section – but yes, techland.com is the quickest
way to do it.
Leo: Oh now your
interviewing Sid Meyers; Civilization beyond Earth! Wow. You know, I keep buying Civ—I’ve
bought Civ 3, 4, 5 –I keep buying it thinking I’m
going to like this game, and I try, I really do because everybody loves it but
it’s turn based, you know ; you do a lot of stuff and then you go ok, your
turn. I should like it, I play
Chess—that’s turn based. Are you a Civ player Harry?
Harry: I am not. I
admire Sid.
Leo: I love Sid
because he’s creating a universe in a game. Maybe I’ll like this one. You’re
in Space now right? Let’s continue. By the way, Five Billion dollars for Tinder? ICC says it
isn’t true. Five billion, so you can
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So I watched a little C-span this week watching the
testimony Comcast in congress explaining why they should become the largest
broadband provider in the U.S. the largest cable company in the U.S; taken over
Time Warner, Do you think that congress was moved by the testimony, either one
of you, watching any of this?
Dwight: Well in the weight of the failed AT&T mobile
merge, I think regulators may be more emboldened just to say no. That was
fairly rare until that. However the argument that they don’t compete in that
same space, they make it harder for them. Huston is an interesting case because we’re one of the few markets that
had Time Warner and then it switched to Comcast. They traded territory’s and so
I’ve seen both of them, started out the year with Time Warner and Roadrunner,
became Comcast and it was two different eras And on one level, Comcast is much better than Time Warner at least from
the era that I saw Time Warner. But on another one it’s just meet the new boss
same as the old boss.
Leo: Ryan Roberts
the CEO of Comcast says, “We want to be like Apple and we want to invest money
in RND and we want to be innovative and meanwhile according to consumers,
Comcast is now the worst company in America. Consumers have an annual competition. It’s only the second company to
take this title twice. Comcast defeated Monsanto….I guess they do it like in
brackets, I don’t know where you’d go head to head, and then you advance. “In the consumers annual bowl to find the
worst company, Comcast has emerged, bloody and victorious” Send that to the Senate judiciary committee!
Comcast says “even though we turned a profit of 6 million dollars last year,
even though Time Warner earned 2 billion dollars last year, (So they’re pretty
successful companies) they want to get together so they can spend money on
research and development to make them-selves a better company.
Dwight: They don’t do any RD now?
Leo: Very little.
According to the LA Times, neither company spend enough on RD to even disclose its figure in the annual report. So why Comcast
will suddenly do RD because they merged with Time Warner is beyond me.
Harry: And Apple
doesn’t spend that much on R&D anyhow compared to a lot of other companies.
Leo: Yes, isn’t that
interesting. You’d think they spent a lot more, but I guess they get a lot of
money that way.
Dwight: AT&T does,
I know they do a lot of R&D’s. So perhaps looking at it competitively that
way--- Does Time Warner own any broadcast licenses?
Leo: Ah, that’s an
interesting question.
Dwight: Podcast owns NBC. If I were a regulator looking at
that, I would almost be tempted to say “You know what? We might consider this
if you divest NBC.
Leo: I would expect, and it’s fairly typical in these
things, something like that where “We don’t want you to control all media
everywhere in every form so maybe you could just get some of that stuff off
your table” NBC & Universal , they
make TV, they distribute TV, they do it
all. Comcast and Time Warner say: “We’re locked in a do or die competitive
fight with Google, Apple , Amazon & Netflix” That may be true, we’re seeing
these companies come up—Netflix has done a very good job of offering content
and certainly the distributing films is as well or better than the Comcast
does.
Harry: But, Comcast has its fingers in all of that too
because those are the pipes that all those companies use.
Leo: I really
sincerely hope that the merger is not approved, but one does not know.
Harry: I’m running
against them too.
Leo: Forty billion
dollar merger. It would not help in
competition, in innovation—
Harry: There’s just
not a lot of evidence that companies getting huge like that and monopolistic
improves the situation for consumers. It tends to hurt them.
Leo: The worst company in America, congratulations Comcast
on your victory.
Harry: This is why
AT&T was broken up in the first place 30 years ago.
Leo: By the way, AT&T, they’re back.
Harry: They’re back, I think it did pretty clearly benefit consumers that
we had many phone companies instead of one enormous one. And I don’t want an
enormous cable company .
Dwight: Or one enormous internet provider.
Harry: Yes, Cable, internet and TV service.
Leo: Actually I love how the consumerist does this, and I
think it’s somewhat just for fun, but they do have a bracket. So AT&T faced
Microsoft, AT&T won for worst company, Verizon faced e-bay and Verizon won
for worst company. Then Verizon faced
AT&T and Verizon won, then Verizon faced Comcast and Comcast won. You have to work your way up, it’s much like March madness. EA, which
I think for a long time was considered one of the worst companies in America,
lost immediately, right ahead of an upset victory for Time Warner Cable, which
is woop-de-a, right out of the box. Then Time Warner Cable faced Koch Industries
and beat them. Beat the Koch brothers,
so there you go. And then finally
Monsanto beat Time Warner Cable. It’s really exciting. Next year we should have some brackets, we
could really have some fun, we could have a little
pool. Sea World was in there by the
way! Sea World beat Johnson &
Johnson and Ticket master and Chase. Sea World got to the final four. I think that has to be because of the
documentary Blackfish, right?; and of the killer
whales & all that. Sea world faced
Com Cast and finally met their match. It’s pretty hard to beat Com Cast in this game. Those guys are tough. Long time competitors. The worst company in
America. Facebook immediately by
the way was eliminated the first round. Surprisingly; anything you could say
about Facebook this week? Not really, they were kind of quiet. They had to
digest after swallowing that learch.
Dwight: There is that story about removing chat from there.
Leo: So what are they doing? I keep getting this message on
my Facebook saying download chat, download chat. I never did download chat
because it’s in the Facebook page.
Harry: They’re going to take it out. If you have it installed
already they are going to jump back & forth and they’re going to force that
decision for you by taking it out of the app.
Dwight: I don’t have messenger installed and I very seldom use
chat on the phone app but yes, I’ve been seeing that message and that’s going
to I think irritate a lot of people. I
think that’s not a smart move on their part. I’m not sure why they would do
that.
Harry: They have the strategy of thinking you should have
different apps for different purposes. So you have Facebook and you have
Instagram and you have Messenger.
Leo: I think that’s the wrong direction. Wouldn’t you want to consolidate all of that?
Harry: I think their
argument is, it’s easier to do a great chat experience
if that’s all an app is doing. I find it
disjointed because I’m in Facebook and it boots me out of Facebook into chat
into messenger.
Leo: It feels like
they’re trying to turn Facebook itself into a news app. Which is ironic, like Twitter—?
Harry: Like Paper—
Leo: Then Twitter’s
trying to turn into Facebook.
Harry: Dropbox is also
following this because Dropbox just announced Carousal. If you’re doing photos
in your Dropbox, they think you should be doing a stand-alone photo’s app rather
than doing it within Dropbox. And then
Mailbox, which is a stand-alone e-mail plan.
Dwight: So is anyone
still using what is called Paper – that app?
Leo: I like it.
Dwight: I found it hard to stay up with the things that I
wanted to stay up with. It looked like pretty overtook the stuff I actually
wanted to see. It’s still there; every now and then I go & open it.
Leo: What is it you wanted to see? Because Facebook thinks
what you want is news. But I’ve always
thought that people joined Facebook because they wanted to see their friends
and family.
Harry: I like groups,
Groups are really hitting in Paper.
Leo: You use Groups?
Harry: Yes, all the time and they are hard to find in Paper,
which I like despite that.
Leo: What are you looking for Dwight?
Dwight: I’m looking for what my friends are doing and what
they think is interesting. I run our Facebook page, so I want our readers to
find our news in there, but my personal use of Facebook is not news. There was
a news story a couple weeks ago about the ways people use social media and that
most people don’t use Facebook to look for news, but if it comes to them, they
are interested. They see Facebook as a way to keep up with their friends and
family not necessarily as a way to look at the news. Twitter on the other hand is a news
feed. It’s everyone’s personal AP wire.
Leo: I just saw a
study, which in Twitter denies but that 44% of Twitter accounts have never
tweeted. So, people joined Twitter to
read, not to post, which surprises me a little bit.
Dwight: They read it to keep up with the news. That’s how my wife uses it, first thing in
the morning she reaches over & grabs her phone and starts reading
Twitter. It drives me crazy, because you
know one of the joys about being in the news business; you get to know
everything first, but I can’t tell her anything anymore! She knows it all!
Leo: Right! That’s good, that’s what she wants. Is this new
alga rhythm, what is Facebook up to? They’re up to something what is their evil
plan? They make money from showing you
ads, right? So everything is around making it a product that you will want to
look at more. The more you spend using Facebook, the more money they make. Is
that right? Is that what they care about?
Dwight: So it could be that they want to sell different kinds
of ads in chat, versus a regular app that essentially gives them another avenue
to sell to advertisers. Hey, you can do
it in Chat, it may be a different kind of ad, it may
have different results, in Chat versus the main app.
Leo: That would make sense.
Harry: In some
instances it’s totally logical like Instagram. I don’t want Instagram to be part of Facebook and it makes sense for it
to stand alone. I think the difference
is right now, if you’re on Facebook messenger, you want to talk to your
Facebook friends and it’s not a separate thing from getting their updates and
so forth and that’s why you ‘re into this loop where you’re jumping back &
forth between them which does not happen with Instagram . With Instagram you’re
looking at other people’s photos and it’s not the same group.
Leo: That does make
sense. Somebody in the chat room said
that the Unix tool model, you know where you want to do small tools that do
some things well but on Unix you can chain them together to make a bigger thing
that does different things to do bigger things. There’s no piping yet in Facebook apps.
Harry: Facebook does have this challenge that it does so many
things & it’s a real danger for it to become bloated and you won’t be able
to find stuff—which is already an issue there. There are all kinds of things you can do on Facebook that I don’t know
about simply because they are three menus down.
Leo: The irony though is that they don’t have a great track
record of introducing new apps that take off. Poten was a flop, the Facebook home was a
flop, I think it might well sound like Paper will be a flop, and Paper is
gorgeous! They did everything right with Paper. But people just kind of want the Facebook experience.
Harry: It’s the
Windows XP factor, people understand Facebook in its original form and they
don’t want necessarily to give it up, even for something that’s theoretically
better.
Dwight: I think part of it has to do with just the overall
form factor and the design of smart phones the way they interact with the
operating factor, you know in iOS when you switch to an app there is a visual
swapping of the apps and that’s jarring. With the Android it’s less so, but if
you chained it so that you didn’t realize you were leaving the messenger app to
go look at something that someone linked to your Facebook page and then when
you went back to the messenger app it would seem seamless, that might make more
sense. But the way that smart phone interfaces work, it just kind of makes you
blink and you don’t like it.
Leo: It ‘strikes me there’s a risk in separating messenger
out, that people just won’t use it. It’ll be just like taking a chunk out of
face book and throwing it away. I’m not
going to download messenger, no one messages me. I don’t need it.
Dwight: And I use other things. People already have all kinds of messenger
apps coming at you, there’s WhatsApp, there’s iMessage if you use that, there’s the messenger built into Android, you already have
many ways in which you can get notifications and to separate that out and get
just one more seems to me like overload.
Leo: So this is an interesting question. How do you think
people like to use stuff? Do they rather have an Omni-bus app that does it all
or would they rather separate all these functions out? Which maybe would allow them to choose best
in class, maybe its Facebook messenger, but maybe it’s not. I’m going to use
the messenger that’s best in class.
Harry: Remember two or
three years ago Facebook gave everyone their own e-mail address?
Leo: Yeah, and nobody used it!
Harry: They kind of envisioned becoming a primary e-mail
provider, which never happened as far as I know. I think they see messenger as getting people
to think of it not as where you go to message Facebook users, but where you go
first for messaging period.
Leo: OK, now I’m thinking I can’t remember any big
successes recently in the last three years from Facebook. Any apps that took off; anything they’ve done
that’s been significant.
Harry: They’ve done a good job at keeping Instagram strong
but…
Leo: By keeping
their hands off of it! No question
they’ve got growth, they’re well over a billion, what is it; 1.2 billion users
Harry: Their big success is that their Facebook mobile app
has done really well, probably better than it necessarily would have because I
think they’ve done generally speaking a good job, a good mobile experience.
Leo: They’ve been able to move revenue off the desktop to
mobile and that’s the transition everyone was wondering if they could
make. People are using Facebook; in fact
most of their revenue is now mobile like 54%.
Dwight: Well the reason why is it duplicates or replicates the
desktop look. It’s familiar. You know
when you’re looking at it, there’s no question. Oh, I’m looking at Facebook. It
looks like this on the desktop too. They
kept the familiarity. Remember the early Facebook apps, because they were using
HD5, were slow and irritating to use and once they got away from it, that’s
what sped it up. I think one of the big
reasons people used it, is that it looks like Facebook!
Leo: Well, that’s funny. I don’t use the iPhone version, I use the android version. I don’t know
if you guys are iPhone users, but they’ve really changed the Android one now.
It’s got these columns; it isn’t like the old Facebook App. And they moved the
Hamburger for absolutely no reason that I can understand. Remember the settings
used to be over on the left, now they are on the right. I don’t really understand—they’ve changed
everything kind of randomly. Does it look like that on iOS?
Harry: Well, I do confess I have an issue with it, there’s
like two hamburgers, my main hamburger & my messenger hamburger. That is
kind of confusing.
Leo: It’s very confusing.
Harry: It does feel a little like two worlds, the main world
of Facebook and the messenger world of Facebook.
Dwight: Well, when you look at the newsfeed, it does look like
Facebook on the desktop; the Newsfeed.
Leo: It does, yes. It’s unchanged; it’s exactly like
Facebook on the desktop. So it’s interesting here’s a company, talk about
spending a lot of money on R&D, talk being innovative, forward thinking and
yet can you think of a big hit that they’ve had lately? Chatfaces? Chatheads? Whatever
that’s called.
Harry: Chatheads
Leo: Chatheads, Whatever that’s
called! I mean really what have you done for me lately? Maybe we’re not going
to see companies on top anymore; it’s just going to be a constant churn of
companies going thru the cycle. Although I have to say, I’ve been very
impressed, we talked about this a little last week on Windows Weekly; Satya Nadella seems to have
brought Microsoft back from the dead in some ways. I like the new Microsoft. They open sourcing
some of their code dot net code, they’ve reduced the price of Windows on 9 inch
screens or less to zero, unheard of, it’s a kinder gentler Microsoft and I
think that Windows phone 81 looks pretty darn good. Would you ever consider a
Windows phone?
Harry: Yes, again my advice to myself is I someone writes about this stuff I jump back
and forth, between iPhone and Android
and Windows I think should be in that mix.
Leo: Yes it should.
I’m thinking I’m going to wait until the end of the month and then there’ll be
some Windows phones I want, although you could buy one today and it will be
updated.
Harry: I would
recommend a Windows in some cases like for civilians who are looking for
something.
Leo: What’s the Cricket metaphor for Satya Nadella? He’s apparently a big Cricket fan. We don’t
know here in the states.
Dwight: Because it’s a sticky wicket.
Leo: It’s a sticky wicket, that’s a bad thing. What’s he
doing hitting a home run in Cricket? It’s a 3 bagger. I don’t know, there’s a name, it’s a word,
come on help me out here, I don’t know. Blackberry CEO, speaking of not hitting a home run, he says that he is going to kill of Black
Berry phones if they don’t start making money. Forgive me, but what else do
they Black Berry messenger, is that the business?
Harry: The Server
stuff.
Leo: UNX and BES?
Harry: The enterprise stuff, yes.
Leo: But if you don’t have a BlackBerry phone do you need
BlackBerry enterprise server?
Harry: I think their
general philosophy is that they will sell you a lot of enterprise software and
hopefully you’ll have some BlackBerry phones, but if you also have iPhones and
Android phones that’s OK too. And then
he said he was kind of mis-quoted and that ---
Leo: In his blog he
said “I assure you I have no intention of selling off or abandoning this
business anytime soon.
Harry: This happens
every time any CEO of BlackBerry ever says anything, they have to clarify
everything.
Leo: Come on chat room; so a home run is a sixer, so Satya Nadella has hit a sixer. It just doesn’t have the ring to it! He’s
bold and googley.
Dwight: It’s too early to say
Leo: You don’t think he’s bold and googley?
Dwight: I think he’s still at bat.
Leo: OK
Harry: Is there a word
for googley that doesn’t have google in it?
Leo: I do believe in cricket that you can be at bat for
days.
Dwight: Well, that’s what it will take.
Leo: Yes days. Weev is off the hook, but only because of a technicality. Weev really became a cause celeb for a lot of the hacker
community. He himself bills himself as a hacker troll, but what Weev did which got him in so much trouble, he discovered a
flaw in AT&T ‘s system and used it to download the
names and e-mail addresses of iPad users. He says, “I told AT&T” He downloaded a hundred and forty thousand
owners from an AT&T IPad website. He maybe went a little far by publishing
it. He passed along the e-mail addresses to Gawker although they didn’t publish
it without redacting some of the information. He was convicted in a New Jersey federal court of felony for conspiracy
of accessing AT&T server s. But the three judge Federal Repellant panel
turned the conviction over on appeal saying “well, as it turned out, none of
the servers were in New Jersey”. So
AT&T wanted to have the trial in New Jersey for some reason. Or maybe the government wanted to have it.
The addresses were obtained from residents in New Jersey but it turns out that
the servers themselves, not a one of them was in New Jersey. So, purely on a technicality, he’s off the
hook. The justice department has not
decided to appeal.
Dwight: There’s some issue doing the trial with double
jeopardy.
Harry: It’s amazing that they only figured out that now, so
long after all this happened.
Leo: Yeah, it seems
like it’s—If it was a venue technicality that it’s
fairly obvious. Maybe they didn’t know at the time. The real issue is the computer fraud and
abuse act which is so broad that it really is possible to prosecute people for
almost anything. And so I think that’s
really the issue that ultimately needs to be addressed. The third court of appeals
say that Weev was charged in the wrong federal
court. So; celebration, but for all the wrong reasons. Hewlett -Packard is going to pay a hundred
and eight million dollars for bribing public officials in Poland, Russia and
Mexico. An international investigation found corruption in those three
countries and HP is going to have to pay $108M in fines. HP seems to really have some bad business
practices all around.
Dwight: Yes, this was the board that spied on the Porters.
Leo: Right, texting stuff, right? All right. We had a
pretty good week this week, some interesting stuff, We did a new show; Marketing mavericks on the network with Tanya Hall. We’re very
happy with Tanya Hall. In fact Tanya interviewed chief officer of Taco Bell,
talked about their social Media and a lot of good stuff, let’s take a
look. If you missed anything this week,
here’s kind of a quick summery of some of the things that happened on Twit.
(Video)
Leo: Actually you know, we didn’t have any huge stories, but
we had some great coverage, thanks to Scott Wilkerson and Father Robert Ballecer and if you didn’t see our NAB coverage , it’s in
the specials feed, right? twittv./specials. One of the things they did announce at NAB
that we were very interested in, Skype announced you know cuts down on
Microsoft product, Microsoft had acquired a company called CatMouse,
is that it? and they are going to do a new media
product.
Dwight: SKYTEX.
Leo: SKYTEX, yes, have you heard about that?
Dwight: It looks interesting, particularly for broadcasters,
it’s almost like a virtual tri-caster.
Leo: I’m not completely sure what they are doing but we did
talk to them and they knew who we were, they know that we use Skype like crazy,
so we think they’re going to get us a Skype TX pretty quick.
Dwight: Will that change what we do here?
Leo: I don’t think from your point of view it will, I think
you’ll just use Skype as you are using it, but we will have a Skype TX box here
that will give us all sorts of capability’s in terms of settings, things under
the hood that we haven’t been able-dials that we haven’t been able to twiddle
on Skype. Plus it will be interrogated
better into our hardware. The set up will
have STI video and all that. You should get better video back, better audio
back. There are all sorts of issues with screen sizes and stuff, weird things
happening there, we should be able to get better results. To me that was the big story. I know enough of you care because they got a
lot of tweets from people, and e-mails flying back and forth; “What did they
announce”? So we’re excited about
that. So that’s good news. So do you have a week ahead with Mr. Mike Elgan, let’s see what’s coming up in the week ahead.
Mike: Coming up
this week, Intel reports Earnings on Tuesday, April 15th, Google and
IBM do the same on the 16th. Also Google is selling Google Glass to
the public for one day only starting at 9 a.m. Pacific on Tuesday. The Twitter Music App has already been pulled
from the iTunes App store, but if you still have the app, the service that
powers it will be terminated on Friday April 18. That’s the week coming up. Back to you, Leo.
Leo: Actually I was really pleased, that’s the kind of plug
that I wanted to mention anyway because Sonos just
added Google play music to the Sonos player. And
that’s it, I’m done. I’m so happy about
that, Not only can I play all my music on that, but everything in the Google
store I think- Twenty million songs. All right, we’re going to take a break and come back for more, Dwight Silverman
from the Chronicle, Huston Chronicle, from Time Magazine Technologizer,
Harry McCracken, I always call you Technologizer, is that OK? Is that your title?
Harry: It’s flattering.
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it right, Carbonite. I think there’s
been a lot of interesting Carbonite this week since we found out that
Condoleezza Rice, the architect of the Federal spying infrastructure that was
created during the Bush administration is now on the board of drop box, so that
will make it easier. Not that drop box
would ever turn down a federal request anyway, but it’s just; you know
easier. I like drop box, but it is just
a little weird. Here’s a good one,
apparently the feds were able to get into GoGo in-flight Wi-Fi. In case you were wondering, when you’re in the air using GOGO
Wi-Fi, you’re automatically sharing your stuff with law enforcement. Apparently GoGo has voluntarily shared more than required with
law enforcement.
Harry: I always
assumed it was.
Leo: Really?
Harry: Yeah, I’m on an
airplane.
Leo: It should be public, right? Christa (Price?) was in
the iCLU tweeted a link to a letter submitted from an GoGo attorney for the FCC which
said “The commissions air to ground rules do not require licensees to implement
capabilities to support law enforcement beyond those outlined in CALEA.
Nevertheless, GoGo worked with federal agencies to
reach agreement regarding a set of additional capabilities to accommodate law
enforcement interests”. Do you think
terrorists in the air like Tweet “I’m going to take over the plane” before? Is
that what you think because they are in the air…..
Harry: I sort of
assume, yeah the government would be worried about that. GoGo also said that the only reason there’s a captcha when
you pay for GoGo in the air is because the government
insisted on it being there, which I always wondered about, because I never
could understand how people could spam---
Leo: I’m on a flight to Newark, and I’m going to spam all -----
Harry: I sort of wondered whether anyone was worried sort of
about someone building some sort of device which they could plant on the plane,
which would log into GoGo and then send information
to the ground, or be triggered from the ground or something.
Leo: That’s bizarre. GoGo says
its primary concession to law enforcement was to impose a captcha to thwart spammers and other network abusers. So Captcha only finds bots. Doesn’t do a very good job of it by the way. In fact nobody should be using Captcha ever. It’s
terrible. Besides annoying your user s
it doesn’t provide you with any additional security in fact we know what bad
guys do, they just make a porn site and they feed the Captcha’s into the porn site and say if you want to see porn, tell us what this means,
and then they take the results back, and there’s so many people that hit the
site they can unlock any captcha right away. So Captcha’s are
completely useless.
Harry: They keep out people, which is the primary thing.
Leo: They keep out people, they don’t keep out robots. And what robots are there at ten thousand,
thirty thousand feet? Who’s writing spam
robots? You’re right it must be like we’ve unfiltered in the air.
Harry: It would be like if somebody put like a bomb on a
plane in the cargo space and it was someone with a log on---
Leo: Wouldn’t it be great if the captcha would thwart that?
Harry: I sort of wondered if that was the reason it was there
because the stories I saw didn’t really explain why the government would care
why there was a captcha on GoGo.
Leo: So Google says that’s the kind of stuff we did, we
didn’t help them monitor traffic at all.
Harry: Essentially what if you could like communicate with a
bomb via GoGo…..
Leo: Oh! I see what you’re saying, that’s interesting. Hmm, OK; I can’t quite figure out but I’m
sure the NSA knows what it’s doing. Sir
David Attenborough, famous creator of documentaries like Planet Earth and Life
is doing a new documentary, Conquest on the skies, they are filming with an
eight camera rig because they want to deliver a 360 degree video for wearers of
the Oculus Rift. Imagine. Now this to me is kind of intriguing, you imagine
watching a movie when the Rift hits it and you see something going on over
there to the left, you see something going on over there, you look to the right
and --that’s wild. The film will also be
released in the normal 3-D.
Dwight: So which of the eight camera angles does he decide is
going to be the---
Leo: The
middle. It has to be the middle because
you have to have something on the left and right to look at.
Dwight: But you see everything all around you, it’s 360.
Leo: Oh yeah, it’s 360. That’d be wild!
Dwight: That would be weird.
Leo: I think one of the problems with Oculus Rift is that
you are standing with a thing on your head, that means
you can’t see or hear anything that’s going on around you. Someone could just come knock you on the head
and steal your glass.
Dwight: So there’s a company I think it’s called Virtuix Omni -----or something like that, they just
developed a treadmill for use with headsets with like the Oculus Rift. It
allows you to walk around the world, it has like a little platform with guard
rails around it and it allows you to move around in this world, I think they
just went up on kick stock. Virtuix Omni is what it’s called. It’s based here.
Leo: It’s only $500.00. Wow. But you have to be harnessed because you could get excited and
accidently run off of it and fall down.
Dwight: Right. In the early days of virtual reality it was
this pterodactyl game that was going around. Remember that?
Leo: Yes! I played it. Sea graft.
Dwight: Guaranteed to make you throw up.
Leo: So we did a little demo of someone in a virtual
reality suit that you would play the game, like you would physically aim the
gun and they put the Omni Rift on me, and I was beating zombies with a stick
but then I got sick and it wasn’t fun. But we did get an e-mail from someone saying if you put a cool damp
washcloth on the back of your neck you’ll feel better. But I didn’t get that until about three days
later.
Dwight: That’s right. The high end version of the Oculus Rift
comes with the cool damp washcloth.
Leo: Really. Apparently It works every time. I don’t know, I
love the idea of immersive virtual reality but at the same time it’s like
there’s an uncanny value with VR , like if it’s not perfect it’s nauseating. Did I do everything? So I can play the worst social media marketing song
you’ve ever heard. You want to hear it? It’s called “Let’s get Social”
Harry: No. Oh no!
Leo: Let’s see if I can find the video, it’s on uTube, here we go. This is it; Social media Marketing
World. I always wanted in my keynotes to do rap. I wanted to start talking and
then have a big loud beat to come out, an explosion and fireworks, and do a
rap, but this is not quite that. Just
think of all the money you could’ve saved, you didn’t really have to go to
social media marketing world.
Dwight: This may cause me to resign my current job.
Leo: This is what you do for a living
Dwight: No, no it’s not! I promise you it’s not.
Leo: This poor woman is wondering WHY I agreed to do
this. Maybe not, maybe she’s actually
enjoying doing it.
Harry: It’s not a joke.
Dwight: Yes it is.
Leo: This is why Social media marketing has a bad name;
Dwight. OK, that’s enough of that.
Dwight: fortunately the song isn’t even good enough to get
stuck in your head.
Leo: All right, I think we have now done everything we can
to annoy our audience; it’s time for us to go on.
Dwight: We have no audience now.
Leo: You’ll be watching with interest, we’ll get you back
after the Arial oral arguments. I didn’t
realize you could get it in Huston, and you need it, so this is a big deal.
Dwight: Yes, it’s in thirteen cities, two of them are off line
at the moment.
Leo: Right. They say they’ll have fifty more cities if they
win. Zero cities if they lose.
Harry: They’ve steered clear of the West Coast so far.
Leo: Are they afraid of the ninth circuit court or what?
Harry: It’s because of what was the other service that had
the name Aereokiller in Denver.
Dwight: Oh, Aereokiller.
Harry: Yes, apparently that is a bad president for them.
Leo: There’s a service called the Aereokiller?
Dwight: It came out just after Aereo announced what it was going to do and they claimed to have similar technology
but I don’t think that it was exactly the same kind of similar technology. If
you talked to them they say it really isn’t relevant but clearly they’re
avoiding the West Coast like the plague.
Leo: That’s also the home of Filmon
Dwight: Filmon may be what it
started as, but this is Aereokiller.
Leo: Yes, because this basically is just blatant. They were
even on; they’re even selling access to Twit on this. There are no dime sized
antennas or anything. We’ll just steal
any content we can and put it on the air. All right, it’s great to have you back with us, Mr. Dwight Silverman,
his new home is in progress, you can read him at
blog.chron.com/techblog.
Dwight: You can also find me on @dsilverman and occasionally I will be on technology bites, I like it, it’s still a great
show.
Leo: You’re in the Huston area
Dwight: It’s on a podcast, it’s on iTunes.
Leo: Oh, they have podcasts, that’s a clever idea, I should
try that. We thank also the Technologizer, Harry McCracken from Time magazine for
stopping by today, great to have you.
Leo: Thank you all for joining us, we do this show every
Sunday afternoon 3pm Pacific, 6 pm Eastern time, 2200UTC on Twit.tv, if you can
watch live, we appreciate, we love having you, but if you can’t we do on demand
version of every show on the network, audio and video on Twit.tv or wherever
you can subscribe to net casts. Like iTunes, the Xbox music. Places like that.
Is there anything else? Are we selling the hoodies? The hoodies have started to arrive, we’ve got new t-shirts coming. So we actually have a real viewer now,
Jennifer, wearing the hoodie now. Look
at this. Jennifer is a middle school
teacher in New Jersey. And she looks
good, doesn’t she in that beautiful new Twit hoodie. Just as the weather starts
to warm up we’re sending people hoodies! Marketing Mavericks, 8:30 a.m. Tuesdays. The T-shirts go on sale on
Wednesday at tspring.com/twit. We’ll do the same thing where it’s a limited
time. Because that way not so many people wear them and you feel special. Thanks everyone for joining us, we’ll see you next time, on
another TWIT!