This Week in Google 245 (Transcript)
Show Tease: It’s time for TWiG - This Week in Google. Jeff and Gina are here. We’ll talk about Google’s new privacy terms of service, and a couple of new apps - a Google Chrome extension that lets you remote access your computer from an Android device, and Google’s new camera app. It’s all coming up next - on TWiG.
Netcasts You Love… From People You Trust. This is TWiT! Bandwidth for This Week in Google is provided by cachefly.com.
Leo Laporte: This is TWiG, This Week in Google, episode 245, recorded April 16, 2014
Stop Pogueing Me
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It’s time for TWiG - This Week in Google, the show where we talk about Google, the Googleverse, the cloud verse, the versa verse, the inverse, and the obverse. And speaking of obverse, to my left - Gina Trapani.
Gina Trapani: Hello.
Leo: Of smarterware.org, that’s her blog. And of course thinkup.com now public - that analysis program that checks in on your Twitter and Facebook feeds. Hi, Gina.
Gina: Hi. We’re actually at the top of Product Hunt today, or we were for a little bit, then we got knocked down by some . . .
Leo: Is that a big deal?
Gina: You know, I don’t know. Maybe. It’s actually a really cool app. I hadn’t heard of it before today, but it actually started a pretty cool conversation, and it’s a really well-designed app. It’s like Reddit or Digg for new products.
Leo: That’s neat. Did you see some traffic as a result?
Gina: Yeah, we did. We definitely drove a few sign-ups, which is exciting.
Leo: The daily leaderboard of the best new products. And you can actually get this in your mail. This is good.
Gina: Pretty neat. It seems pretty skewed toward the web and so some good stuff there.
Leo: I’m voting up Thinkup. Oh, I’ve got to sign in first.
Gina: You sign up with Twitter, but it can’t post tweets for you. So, it’s read-only. I always appreciate that.
Leo: That’s good. “This humble piece of Internet” … This is cool! I really like this. So, Jeff Jarvis is also here from the City University of New York, CUNY as it is known.
Jeff Jarvis: Hello hello hello - from home.
Leo: He is in his home today and we are talking about the Goog. Who wasn’t here last week? You weren’t here last week, Jeff.
Jeff: I wasn’t. I was a bad boy last week.
Leo: Welcome back.
Jeff: And the day before that I was on TWiT, which I always love and is wonderful, but boy did I get junk from your listeners.
Leo: You got hate mail? For what?
Jeff: Oh! Both sides!
Leo: Positive and negative.
Jeff: A lot of negative, but also the positive. One was…”If you dare breathe the word Apple without angelic tones behind it” – Aaaaaple. And then the whole bus thing. On the one hand, some said that I was a capitalist pig, awful. A lot of people said that I was a commie and that I didn’t understand. And then somebody said “good for you, good sense.” People wrote me long emails. Like I have time to read emails about this stuff. When I made a crack about the Supreme Court decision - “give them more damn Republicans” - they wrote me this long email. I was joking!
Leo: Don’t bring it all up again you’ll just get more! ha ha Ha
Jeff: Well that doesn’t happen on TWiG. It happens on TWiT
Leo: Yeah, a bunch of lefties listen to this show.
Leo: Because everybody knows you, Jeff, and we know what’s. . .
Jeff: You discount everything I say.
Leo: No, but we just know you. But if you’re a stranger, then people don’t understand and they get angry. No reason to get angry at Jeff, he’s a sweetheart.
Jeff: Now I know why you avoid politics on TWiT.
Leo: Oh yeah. Oh yeah. But as long as were talking about it, good article, I thought very good article, on Tech Crunch. How Burrowing Owls Lead to Vomiting Anarchists.
Jeff: Incredibly long, people. Unbelievably long, but really good understanding of the whole circumstances of development and home prices and the economy of San Francisco. Really good work.
Leo: Kim may Cutler wrote it. The TLDR summary of it actually has nothing to do with burrowing owls. That’s really the reason that Silicon Valley can’t expand to accommodate all the new workers that are being brought in.
Jeff: It’s a gag. It’s why Google isn’t allowed to build apartments next to the Google Plex.
Leo: Right. But the real issue is that, as she writes, “80% of the city of San Francisco isn’t oriented to add housing stock. It’s a NIMBY problem; it’s not a tech problem. In fact, the tech industry is only 8% of San Francisco’s workforce. So this whole anger at Google, while I understand it, is misplaced.”
Gina: What is NIMBY?
Leo: Not In My Backyard. So she uses as an example, Telegraph Hill Dwellers Association, which is a neighborhood group. I used to live on Telegraph Hill. It prevents any development there. Because the bulk of the homeowners, which only represent, by the way, 35% of San Francisco. So let’s take the first 35% of San Francisco, of residents. They own their home. They are benefiting greatly from the shortage of housing. Their housing is worth a hell of a lot more than it should be, millions, because of the scarcity of housing. So they don’t want development. Rent-controlled tenants, which should count for another large percentage of this, are paying rent so far below market rate that nothing that could be done with construction could possibly help them. So she says about 80% of the city just says, “We don’t need more housing stock.” Tech’s only 8%, they’re not causing the problem. Then there’s the issue, of course, of Silicon Valley. Lots of jobs created there, not lots of housing, for a number of reasons.
Jeff: And who necessarily wants to be forced to live there, by the way?
Leo: Nobody wants to live in Mountain View. That’s why Google has buses. But they can’t anyway, there’s not enough housing by even close.
Jeff: Nowhere near. Let’s start with the basic facts about San Francisco. It’s 7 miles by 7 miles and it’s bounded in.
Leo: It can’t grow, because it’s surrounded by water.
Jeff: It has water around three sides and the fourth side is Daly City and South San Francisco. There’s no space for expansion. There’s a big leap from there to livable places south. Not that it is not livable, but you know - San Francisco-level livable.
Leo: You know why I’m in Petaluma? We lived in San Francisco when Abby was born 20 years ago. We wanted to buy a house. Twenty years ago, we couldn’t come close to affording a house. We started driving north until we could, went right through Marin which was equally expensive and got to Petaluma, where housing prices were relatively low.
Jeff: When I left in 1981, my children, I couldn’t nearly afford to buy. A coworker and I were going to buy a two-flat in a neighborhood and couldn’t afford it. And I worked for the San Francisco Examiner. I was a columnist at the San Francisco Examiner and I couldn’t afford to live there.
Leo: I’m sure nobody watching the show cares, so… But it was a good article and I think it really pointed out that these are complex issues that are not easily explained on a protest placard. It’s complicated.
Jeff: And certainly not worth assaulting a reporter who wears Google Glass.
Leo: Oh my my my. Well, okay let’s talk about that. I knew you’d want to talk about that!
Jeff: Well so heard you had your continuing -
Leo: I hate Glass!
Jeff: - idiotic opinion based on the movie theaters … thing about Glass.
Leo: Well, I don’t think it’s okay to beat up somebody because he’s wearing Google glass. The guy was walking through the Mission. He was on his way to 16th St. BART station. Everybody knows that area, it’s a mixed neighborhood. There are families there. I like it. It’s one of my favorite neighborhoods in San Francisco. But he was wearing Glass. He actually was coming from covering the protests against tech workers. Somebody ran up to him, took his Glass, actually ran away with it at first. It was not clear if he was stealing Glass or what, but then…
Jeff: I think they were shouts of, “Glass! Glass!”
Leo: Yeah, but then he gave chase and the Glass was thrown to the ground and stomped upon. And that’s all there is to say about that.
Jeff: (putting on Glass) Well, I have decided when I come to San Francisco next, I’m going to wear this in protest.
Leo: Kyle Russell was the - I think you’re asking for trouble, my friend, and I don’t have any problem with you wearing Glass, obviously, but I think you’re asking for trouble.
Jeff: Well there was also something about - the reporter bent over far too far backwards and said “I want to understand.” It was just too gushy liberal.
Leo: It was on Business Insider, yeah.
Jeff: Yeah. And he had every right to be pissed.
Leo: Kyle Russell. “I was assaulted for wearing Google Glass in the wrong part of San Francisco.” They had just finished covering the protest, which I thought was kind of interesting.
Gina: This is obviously never okay, but it makes you wonder, even, if the housing crisis isn’t the fault of technology. It’s interesting to me that technologists or either of these big companies are so easily dated. You know what I mean? What do they represent beyond these problems?
Gina: Well, capitalism, but I mean – privilege, elitism – I don’t know –
Leo: The new 1%
Gina: Fracturing the culture. Yeah, the new 1%.
Leo: You know, it comes down to a really severe problem in this country which is income inequality. And whenever that happens, as it did in 18th-century France, heads sometimes roll. But you understand why the French peasantry finally revolted. All you have to do is go see the Versailles and understand why they revolted against French royalty and chopped their heads off.
Jeff: There’s a hot, although not terribly readable book, from a French economist, called Capital, which is all arguing about - (Thomas Picketty, I think his name is, I just saw a great review of it in the FT) - that says that when capital and income reach this level – it doesn’t stop until that happens.
Leo: And then what happens?
Jeff: And then you have upset.
Leo: Yeah, and I can understand why people are upset. I think that in this country, (maybe not uniquely, but it seems uniquely, and our international viewers can tell me if I’m wrong), there is this notion that anybody can succeed. If you have brains, if you have persistence and ambition, this is a land of opportunity. And as long as that seems to be true, I think people will put up with a very wealthy 1%. But as soon as it feels like you don’t have a shot at it, like you couldn’t be in that 1% in your lifetime, then I can understand why people would be upset.
Jeff: I think it’s also that the top 1% got, I think, 60% of the wealth growth in the last decade or couple decades. That’s when inequality really hit. So, yeah, you’ve got a shot, but you don’t have that much of a shot.
Leo: There’s also a growing sense that this is not a democracy. I saw this study for Princeton and Northwestern, saying that the US government does not represent the interest of the majority of the citizens, as our mythology tells us, but instead is ruled by those of the rich and powerful. Using extensive policy data collected from 1981 to 2002, sifting through 1800 US policies and actions in that period, and comparing them to the preferences of average Americans (the 50th percentile) and affluent Americans, (the 90th percentile), and large special interest groups, researchers concluded that - shock! – “the United States is dominated by its economic elite.” That’s 1981 to 2002!
Jeff: The most visible of that elite, now, is technology. Banking . . . there are probably other areas where there’s a lot more money . . . but the huge paydays are happening in technology and so there’s a resentment of that.
Gina: And Glass is a manifestation. I’ve had my cell phone stolen on the subway, before, as I stood close to someone. It was sticking out of my bag and that was not an attack on me as a person, that was just a regular “I got my phone stolen.” But Glass represents a certain kind of not only disposable income, but a connection to Google, because up until yesterday you kind of had to know somebody or be hand-picked in order to test it. And it’s very personal. It’s what’s on your face. So getting it ripped off your face feels like a much more personal attack than having your cell phone pulled out of your bag. Glass takes it to a whole other level. Also, Glass is an accessory, let’s say.
Leo: It’s a $1500 accessory!
Gina: It’s a $1500 accessory.
Leo: If you wore a $2000 watch down the street, I don’t think that that - -
Jeff: You don’t do that in New York!
Leo: Talk about conspicuous consumption!
Jeff: One of the placards put into that article was something like “Let’s go after all the SUVs.”
Jeff: There was a time when walking around with a Macintosh was obnoxious, too.
Leo: I understand upset over income inequality. What I worry, is that technology… You know technology is not uniformly good, it can go either way, but it is, in many respects, the hope of our species. That is how our species has advanced. It is very important stuff. And I hate for it to be equated with income inequality, saying, “We have to shut this technology down. This Google stuff is bad, because people are getting rich on it.
Jeff: This is an issue, very simply, of taxation. I think as we have fewer jobs and less security, I personally believe we need a single-payer health system, I believe we need a better safety net…
Leo: But are you saying that socialism is the cure to this?
Jeff: No, I’m saying that there are some - I mean, we don’t have the essential safety net that the Europeans, for example, have. Fewer jobs, less seniority at jobs, less stability at jobs, then having some security and mobility, that’s important. And that’s one way to redistribute wealth, you tax it. It’s like the fight in Europe over Google’s taxes that I have a fit about because it’s not up to Google to decide how much to give. It’s up to governments to decide how much to tax and what to then do with those proceeds. That’s the real fight here, and of course it’s a political fight. And our political system can’t bear it.
Leo: Is there an obligation, as a technologist? Let’s face it – Glass really does look frivolous, expensive. And there’s a certain amount of arrogance that is imputed by somebody wearing this camera that they could take a picture of you at any time…
Gina: There’s power in that.
Leo: Yeah. Should we tread more carefully? And should we avoid things like Glass? Because they imply this –
Jeff: So PC doesn’t extend just to language, it now extends to innovation. We shouldn’t innovate certain things, we shouldn’t be trying certain things, because somebody might not like it! Oh, God no!
Leo: Not because somebody might not like it, but because it is, in fact, extremely expensive, of dubious value – you said it, Gina, it is a statement in the power balance.
Gina: Yeah I think we need to do just the opposite. If we said that technology isn’t about income equality – but it is right? Access to technology is what matters, and the fact is that not everybody has access to technology and that’s part of what’s driving the backlash to Glass. You know, only the special folks who have enough money and who have the connections could get at, right? So I think it’s up to us not only to innovate, but to work toward opening up access to all sorts of new technologies or demystifying it, explaining it. You know, the camera on Glass… The ability to take a picture of someone by winking, that is a very powerful thing. You can dock someone, basically, by winking. That is a powerful thing.
Leo: And I can see how people might feel invaded by it.
Jeff: But, again, I’ll say that there’s nothing subtle about taking a picture with Glass. I’m sorry, but I’m going to invoke it. Going back to 1890 with the Kodak camera and the Kodakers. Until we have the norms to deal with this, as I walk down the street and see, even a public street, and you see a 12-year-old girl walking and I just went up to her and took her picture, wouldn’t we all agree that that would be wrong? Even if I used a normal camera. It doesn’t matter what means I used, it would be wrong. Our norms. . .
Leo: What if Glass didn’t have a camera? If it was just a display?
Jeff: Then it would be even less useful than it is.
Leo: I would find it less intrusive.
Gina: That would change the perception of it.
Jeff: Well then it’s obnoxious because you’re connected all the time.
Leo: You know what? Let’s face it, it’s obnoxious. And while I’m not blaming Kyle - of course it’s wrong to take something off somebody’s face and smash it, that’s wrong! So I’m not saying it’s Kyle’s fault.. My daughter was carrying an iPhone 5S in Mexico two days ago and got mugged at knife point.
Jeff: Oh my gosh, is she all right?
Gina: Oh, I’m sorry to hear that. That’s serious. That must’ve been really traumatic.
Leo: A really fancy phone, she’s carrying around late at night. It’s not her fault, but it’s also prudent to take off your fancy jewelry in the subway…
Jeff: It’s prudent that you should never blame the victim.
Leo: It’s not the victim’s fault, but at the same time, prudence would dictate that one doesn’t flash one story in the subway.
Gina: I wouldn’t take my MacBook out of my bag on the subway and use it. Some people do, but I wouldn’t.
Jeff: What we should be decrying here is any part of society where that happens. Now I lived in New York in the end of the bad days, when you were constantly cautious and constantly worried. You could say, “I’m mad at you rich people moving into New York,” Well that’s just clearly wrong. New York is so much better off now than it was. And San Francisco is far better off now that the entire tech industry has moved to Cleveland, which could use it or be grateful for it. I think we need to be really careful here not recognizing whom to blame. Now if you’re committing a crime, that’s who you blame. If that person is angry, all right we can discuss that, but that’s no justification for the crime. Never. Never.
Leo: Oh no, I’m not saying that. If you get robbed on the subway because you flashed your jewelry, it’s not – well, it is your fault but can’t we have both things? It’s a terrible thing no one should commit crime ever. Horrible. And at the same time, don’t be stupid and want down dark alleys in the middle of the night. It doesn’t mean you’re blaming the victim. Just don’t be stupid! Can we have both thoughts at the same time or is it either/or? No, I should be able to do anything I want…
Jeff: It’s a tragic prudence you have to do.
Leo: It is tragic. But welcome to the world, for crying out loud.
Jeff: But first recognize the tragedy that you even have to think about such things.
Leo: I agree. I should be able to flash my 5D Mark II anywhere I want. I was walking down the street in Argentina about midnight in Buenos Aires and somebody tapped me on the shoulder. I jumped! And he said,” Don’t carry your 5D Mark II on your shoulder in the middle of the night in Buenos Aires. Are you insane?” And I immediately… I didn’t get mugged, but I was very lucky apparently because I could have easily.
Gina: And this is being a woman in the world.
Leo: Yeah. Right.
Gina: It stinks that this is the case, right? Of course. I’m always circumspect. Always.
Leo: Aren’t you?
Gina: Of course!
Leo: And I taught my daughter to be careful. My wife taught my daughter to be careful. She said, “Don’t go in a deserted parking structure at midnight. Have the guard go with you.” I agree we shouldn’t have to do that, but we do. And I think it’s probably a bad idea, Jeff, if you come out here, to go down Mission Street wearing Glass!
Jeff: I want a TWiT crew following me!
Leo: I’ll protect you.
Gina: The power of the camera.
Jeff: Well I’m taking these off now. They’re not very comfortable.
Leo: And you look like a fart.
Jeff: Hey, hey, hey!
Leo: How many people do you think bought Glass yesterday? Is it still on sale or was it one day only?
Jeff: It was one day only and they said they sold out. But of course,…
Leo: I wonder what that means? 1000, 10,000, 5000?
Jeff: All we know is that the white went first.
Gina: They’ve been emailing me updates. I don’t know, I must have gotten on the PR list from someone at Google. “Hi all, just wanted to let you know that we are not sharing the specifics around the sale, as many of you have asked for numbers.” They wanted to share this statement. The statement is “We’re getting through our stock faster than we expected and we decided to shut the store down.” So the fact that they’re not sharing numbers makes me think that there probably not very high.
Leo: If it was a million they’d be saying a million.
Gina: No doubt. No doubt they would be saying that, so. . .
Leo: Are we out? Is that it? There’s no more Glass ever?
Jeff: No. They even said they might extend the sale, I saw on some quote somewhere. But I think the question is - if they are going to come out with the consumer product imminently, like I would say six months, and it’s going to be a hell of a lot less than these, then if I just bought these, I’d probably be a little pissed.
Leo: I still think they’re not doing a consumer product. This is all research for Android, there is no product. They know perfectly well this is not a mass-market product. I really don’t think people want to wear this
Jeff: Listen, I own one and I don’t want to wear it.
Leo: It’s a gimmicky thing.
Jeff: I have one in my briefcase every day and I think, “Should I take it out now? Should I be doing something with them?” My problem is the speedbump to get them hooked up and connected and doing things. And I’m afraid it’s going to go into my phone contract and…
Leo: Is it safe to assume, as 8bitsteve does in our chat room, that this means it will be a while if they are going to sell them? Because they wouldn’t, like two months from now, say “Oh hey guess what we got for 200 bucks?”
Jeff: That sounds right.
Leo: So this is like a year off, if that. I’m serious. I just don’t see this as a consumer product.
Jeff: This as it is? No. But the idea of an always on… See, here’s the problem. A few minutes ago, you said I don’t know, having a camera around all the time, I don’t know. On the other hand, rationally, you have to agree that having a camera you don’t have to pull out and turn on is a wonderful thing. As long as nobody knocks you in the face because you used it rudely. So the problem there is to get past the norms and the structure and maybe use a light on it so that you know you’re using it. The idea of having a camera all the time is a wonderful thing. If somebody’s wearing a big old GoPro on their head, I never heard anybody complain about that, “Hey, you got a GoPro on”, because you look like a complete dork and you know you’re recording everything on it. Right?
Leo: I don’t know about that. I don’t think it’s an unreasonable part of our social contract to say, “If you’re going to take a picture, you should have to pull out a device that’s clearly designed to take a picture.”
Jeff: The issue isn’t the pulling out. The issue is the knowledge. If this thing had a big red light on it and went “WooWooWoo, I’m taking a picture”, you would’ve disarmed that complaint. You’d have a different complaint, but you’d have disarmed the first one.
Gina: Or a visible flash. I think Glass is going to come out in 2015. I think it’s going to be for certain kinds of people – – security guards, doctors, surgeons, teachers. Maybe when you go to the amusement park, they let you rent a pair so you can take a bunch of pictures of when you’re on the roller coaster or whatever. I think it’s very much an experience kind of accessory. I don’t think every single consumer’s going to have one, but I think there’s going to be some sort of place for them in different places.
Leo: (singing) “There’s a place for Glass. Somewhere a place for Glass. You could wear it in your hair or ass . . . wear that Glass.” No.
Gina: You are David Pogueing us!
Leo: I’m pogueing you.
Gina: You’re totally pogueing me right now.
Leo: You’ve been pogued! Let’s take a break. Gina and Jeff are here, we’re going to talk more stuff. More tech stuff in just a second. But first a word from ShutterStock. A great place to get those beautiful images you need for your blog, your presentation. Anywhere where you use photos, you should be using royalty-free stock photos, vector drawings, images, illustrations, or footage. Shutter stock.com. It’s the place to go and take a look at so many beautiful images. 36 million images – a quarter million new ones this week alone. You’ve got to try to Android app. It is gorgeous. They also have an iPad app that won the webby award. This Android app is new. It goes on your tablet or your phone. It’s free to create an account, which gives you free content. A free photo and vector every week. And once you’ve got your free account, you can also browse through the selection. Of course, 35 million images you’ve got to have a pretty good search tool. Wonder if they’ve got Google Glass in here? Let’s see. They must, right? Yeah, there we go. There’s a teddy bear wearing Glass. So, any image that you need, you can find at shutterstock.com. And you can also use their search tool in unique ways. You can refine your search. You want people in the image? No? Yes? Only images with people? You want any particular gender, age, ethnicity? A certain number of people? Are you looking for a particular color? They’ve got a color picker. This is fabulous. Then you save those images to Lightbox. You can share the Lightbox with friends or just keep it for inspiration. They also have a footage tab right at the top. People I think miss that, so I want to highlight that. Right at the top click the footage tab, you can see the beautiful videos – 1.7 million royalty-free stock videos. You can buy images or videos in individual image packs or get a monthly subscription. But either way, I’m going to get you 20% off any package when you use our offer code TWIG414. Shutter stock is our choice for great quality stock photos, illustrations, vectors and video clips. Royalty-free. Always great new stuff. Curated, so the quality is superb. Multilingual customer support in more than a dozen countries, and full-time throughout the week. It’s shutterstock.com. Try it today and don’t forget to use our offer code TWIG414 when you buy. You don’t need it just to create a free account, but when you buy, use it so you can get 20% off. At shutterstock.com.
We are Gina Trapani, Jeff Jarvis and Leo Laporte. It’s time, my friends, for the Google Changelog.
The Google Changelog!
Leo: Gina Trapani has the new stuff from Google.
Gina: Of course. After All About Android aired last night, two big Android new things dropped.
Leo: They always do that.
Gina: It always happens. The first one’s a pretty big deal. Android’s camera app got a bunch of new features. A UI overhaul, and now it’s just available in the Play Store. The decoupling of Android’s core features, like keyboard and Gmail, continues. It’s now available in the Play Store and it’s got some pretty cool new features. It offers Photospheres, of course, with 360 degree view. This new lens blur feature gives you SLR-like photos with a shallow depth of field. And it does this without the extra hardware, so we were testing this today.
Leo: I’m going to take a picture. The way it works is, I’ve turned on Lens Blur. I take a picture and then it says “Slowly raise your device and keep the subject centered.” So you’re going to rotate it and what you’re doing is you’re giving it some parallax. You’re giving it in the sense two image,s which is what our HTC M8s, the Ones do, the two lenses. In this case you have to take the picture twice basically. And then you can - - What do I do to edit it, Chad?
Chad: So find the one you just took, next to the pencil.
Leo: Oh I have to click the lens thing.
Chad: Click the lens thing,
Leo: Then I can choose what’s in focus, background or foreground or anything. Which is a little bit more sophisticated than the M8.
Chad: Let go of the slider and then it does it.
Leo: Let me take a different picture and play with a little bit. This one was in front of the . . . So you are saying you can only save one image. It doesn’t save the original
Chad: There’s some way that it tags it as this is the image that is a blur image. And then you can re-edit the amount of blur or what you selected at any time, but then it only saves out one. So let’s say you wanted to do a progression of blur, two different types of blur. It really only saves one image. It doesn’t clutter up your gallery with multiple images.
Leo: It does a good job in what’s interesting about it is, really the HTC One feels like it only has two planes. This kind has an infinite number of planes. See the TWiT is out of focus here but I could have made it in focus. Yeah, I think it does a nice job. Maybe arguably better than the HTC. You also get the photosphere right Gina?
Gina: Yes. Photosphere and panorama mode and high-resolution. And it’s just got a really nice UI, kind of just gets out of your way. Of course the UI you have to swipe in from the left in order to see the different options, which took me a few times.
Leo: You had to show me. I couldn’t figure it out at all
Gina: Yeah you swipe in from the left.
Leo: I kept pressing the HDR button
Gina: Yeah they say it’s an updated UI they gets out of your way. It gets so out of your way that it’s hard to find the setting. You have to get used to it. Once you know up about the swipe then you’re okay. It works on phones and tablets running 4.4, so that’s only Kit Kat.
Chad: That’s a new feature. And he’s taking a video and it’s telling him to turn your camera. That is nice!
Leo: That’s good.
Chad: It lets you do it but it gives you a reminder.
Leo: It says you don’t have any taste.
Chad: Exactly. And there’s some UI subtleties where after you finish taking a photo, instead of it going down to the corner in a little sort of – oh, you’re recording, there you go - it swipes off to the side and it kind of pops in. See that? It’s kind of a subtle reminder that you can swipe over it any time to get to your gallery.
Leo: No slo-mo on the video.
Gina: It’s actually kind of nice that it’s not so many, so it’s a pretty short list. The research blog did this great post about how they implemented Lens Blur and how they are basically estimating 3-D maps of the objects in your photos to figure out where the lines are. And I have to say, compared to some of the photos that I took with the M8 and used the HTC Change Focus app, these seem to be better or at least just as good. See like in the picture that’s up on screen, the edge of her hair which is in the foreground is really kind of clean and nice. And looks more like what you get out of it SLR. So they did a really nice job with this. I’m sad that it’s KitKat.
Jeff: Not just taking to photos, you’re taking a swing. Like giving it more data to really get more of the shape.
Gina: Yeah, to estimate where things are. I think you move your camera so that the camera can figure out what’s far and what’s near based on what pixels move the most. This is my lay-woman’s view. That’s why you have to make that quick move of the camera.
Gina: What else? For Android, another huge app drop, the Chromoting app. This is the Chrome Remote Desktop app, which is now available for Android, which lets you access your Chrome desktop from any Android device. So this is available for Chrome, so you can from Chrome control another device. This is now available for Android. So you download the Android app, which is now in the Play Store. You can do remote assistance for another user or you can access your own Chrome desktop. And I set this up just before the show. So you need the Android app, you need a Chrome extension, then you have to install Chrome Remote Desktop host software, you have to set up a PIN number, of course there’s a ton of security issues around remote access on your phone. But once you’ve got it all working, it shows up on your Android device as a Remote Desktop that you can control. You move your finger around and that’s the mouse. You can make the keyboard appear. It’s really nice Remote Desktop app. Also free.
And, finally, Gmail got a new button. And insert photo button. And this is in the web interface of Gmail, so if you click on the insert photo button in your compose box, you’ll get to choose between all the photos in your Google+ account, which if you have auto backup enabled, which I do and I highly recommend, it’s basically all the photos that are on your phone. It’s really nice. You can insert an individual photo, you can insert an entire album. In the compose window, you can resize the image, which is really nice, because we all know what that’s like - to get a email from someone with a giant image that’s the wrong orientation. So look for that in your Gmail compose window and on the web now. It’s just the insert photo button down more on the bottom. That’s all I got!
Leo: That’s your Changelog! Gina Trapani. Now I’m going to play with the M8 camera, comparing it to the Google camera.
Gina: Yeah, do a face-off.
Leo: The nice thing about the M8 camera is you just take the picture and the data is there. You keep the original and you have the refocused. But I think you’re right. The Google camera does a better job.
Gina: And with the Google camera, I definitely move the phone up, because this is move your phone up, and it says too fast, too slow, not enough angle. And you don’t get any of that from the M8. The M8 just takes the picture.
Jeff: How pissed is HTC right now?
Leo: I don’t think they’re pissed. This was a feature that was in Nokia’s Windows phones before HTC did it. I don’t think they’re pissed. I think that there’s other stuff. There’s no slow-motion video. Everybody knows, right, that Google’s going to slowly make all the apps that are part of the Google services module part of the Play store.
Jeff: This feature, if HTC had known this feature was in the works, would they have added in that extra hardware, and affected the cost and the profitability of that device? You know, invested in something else or made it cheaper? I’d be pissed.
Gina: Maybe. I mean, I don’t know, they can say, “Hey this phone takes better pictures. Look, there are two cameras. How can that not be better?” It sort of markets itself.
Jeff: Well it’s easier. It’s easier just to snap the phone.
Gina: And it has other features. It has like this 3-D feature. When you take a photo you can go into this 3-D mode, I think that’s what it’s called. And as you tilt your device, you can kind of see around the subject.
Leo: Yeah, there is a bunch more. I’m still happy with the M8. I mean, who knows how many they’re going to sell whether it’s going to save HTC anyway. But I’m also glad that Google’s really… They’ve released a keyboard, they’ve released a launcher, they released the camera, they’ve released the calendar - that was the first thing they did.
Gina: And Gmail, right?
Jeff: If you were an Amazon . .
Gina: Chrome, obviously.
Leo: Well, no, I don’t think helps you on Amazon because Amazon has only what’s in the Amazon store. I bet you they don’t put these things in Amazon. Plus you need, as Gina said, a very recent version of Android.
Jeff: That’s true.
Chad: And the Now launcher.
Leo: Photos is new, yeah.
Gina: Hangouts, which has taken over SMS.
Jeff: That’s a lot.
Leo: It’s an interesting shift in the strategy.
Jeff: I don’t have to worry about any of that.
Leo: Because you have a Windows phone. You have a Nexus phone.
Jeff: I have the Nexus.
Gina: It is kind of amazing how many of our apps are Google apps.
Gina: It was a clarification, right?
Jeff: Which they should’ve done ages ago. I’m actually going to speak to the privacy group in a few weeks and that’s going to be my point, is that they’ve got to be transparent.
Leo: Yeah, because if it’s an explicit deal with your users, then everybody’s says, “Okay, I know what I’m giving up.”
Jeff: Complaints have died down except for these crackpots who are suing them, as if they didn’t know what was going on.
Jeff: Which we’ve all known.
Gina: Yeah, anyone who’s given any thought about this at all, whatsoever, knows this, right?
Leo: Google does scan all email? Shock! Here’s the wording.” We want our policies to be simple and easy for users to understand. These changes will give people even greater clarity and are based on feedback we’ve received over the last few months.” Here’s the new term of service. “Our automated systems analyze your content, including email content,” . . . Including can also be “not limited to”. So they analyze your content. Is that your Google docs?
Jeff: Google docs? That’s a good question.
Leo: “Our automated systems analyze your content including emails, to provide you personally relevant product features, such as customized search results, tailored advertising, and spam and malware detection. This analysis occurs as the content is sent, received and when it’s stored.” Almost like they’re scanning all the time.
Jeff: Well, it certainly is not just read, but, for example, for malware. And viruses and such. They’re scanning that in your docs. Yeah, certainly they are. They say so. This is an Uber scanning statement now. But the problem is by telling more they told less.
Gina: This hasn’t been in their terms of service? I don’t understand. They’ve never spelled this out before? This is not news.
Jeff: None of it.
Gina: They had to have. Isn’t this just clarity?
Jeff: Do we have the before-and-after?
Leo: I don’t.
Jeff: Will that’s the key. This statement may not be that different from what it was before.
Leo: Well this is the new statement. In the lawsuits . . .because there are rules about privacy. For instance FERPA, family educational rights and privacy act. I’m sure, Jeff, you’ve come across FERPA, because it’s quoted all the time. When I say, “Can I see my daughter’s grades?” They say no. “You may be paying for it, Dad, but FERPA protects her privacy.”
Jeff: And FERPA are the enemies of parenting, among many.
Leo: Yeah, and they invoke FERPA a lot. But Google knows my daughters grades, I guess is the lawsuit. You know, I don’t think that equates to the same thing as a human being reading it. Let me see if I can find… I don’t know if I can find this.
Jeff: For that matter, your ISP knows it. It passes through. It’s stored somewhere. I don’t know if that’s an antiquated concept.
Leo: And Microsoft is scanning that content, not for ads, but for spam. Anybody who fights spam is doing exactly the same scanning, they’re just using it for a different purpose, or a more restricted purpose.
Gina: I just posted the diff in the chat.
Leo: Oh, you are good! Did you run a diff?
Gina: Well, no, they run a diff - to their credit.
Leo: Wow! That is fast work. You fired up sed, awk and grep -
Gina: Oh, yeah.
Leo: And diffed it.
Gina: No, they actually post a GitHub-style . . .
Leo: Good for them.
Gina: If you scroll down you can see the new paragraph.
Leo: Let me read it
Gina: Yeah, the green is new and obviously the red . . .
Leo: The red is crossed out, so “when you upload or otherwise” is cutout submit . . no they added this green graph. Apparently they did not explicitly say… Although they say it elsewhere. It may not a bit in the terms of service, but Google has never made it a secret that they scan our mail for advertising purposes. Maybe just wasn’t in the TOS. Thank you for the diff.
Gina: Sure any time. Diff it up.
Leo: Diff it up. Google Now is going to let you know where you parked.
Jeff: That’s cool.
Gina: That’s awesome. This is purportedly, reportedly, purportedly it hasn’t happened yet.
Leo: All, it’s going to be cool.
Gina: The Google Now is going to guess when you stop driving, park your car and got out of your car and it ends where you left your car
Leo: This is the last place we saw you after you stopped driving.
Jeff: There are all kinds of data around us. I want to see which gas stations people stop at most, because us going to tell you where the cheapest gas is.
Leo: Well they even know the prices, but you’re right that would be even another -
Jeff: They do? How do they know the prices?
Leo: Because the gas stations post them. So this is an app, in fact I reviewed it yesterday on Before You Buy. It’s a little dongle you put on your OBD2 port on your car, and then it Bluetooths to your phone as you drive and it does all sorts of things about your driving. Including nearby gas. And then it loads the prices in, so it sorts it by price based on . . Gas stations must be posting this information somehow.
Jeff: I have no idea.
Leo: But this also remembers where you parked, because when you get in the car and start driving, it goes “Good morning, Dash is recording your trip.” And then when you and, it says, “Dash has stopped recording your trip.”
Gina: It’s in the APIs for Android, right? Like it’ll tell you when you’re driving, when you’re walking, when you’re biking. It will sense the speed, I guess, at which you are going and the type of movements.
Leo: I know where I parked. It’s in a parking garage, so it’s roughly there. I guess I could get close enough that I could beep the horn with my keys. But that’s pretty cool. And that’s built-in. See I can even press the navigate button and it will walk me to my car using ways or maps. Yeah. So that’s just an app. I think Now should absolutely do this and I can’t imagine why they wouldn’t. Except for all those people were creeped out by Google knowing anything about them.
Gina: And this is the thing.. I want to see people’s faces…
Leo: Google knows where your car is!
Gina: Let me take you back to your car.
Leo: This is the beginning of a service in which Google rents out your car while you’re not there. And they’ll just leave the cash on the dash.
Jeff: And where you can get delivery made to your car and it will unlock the car for you . .
Leo: Perfect. Put it in the trunk.
Gina: Okay Google, please gas up my car.
Leo: I love it! So, I don’t know. There was a story last week, that Facebook was considering buying this company Titan Airspace. Because remember Facebook wanted to do Internet via drones. It’s like up battle of the loony ideas. And I use the word Lune intentionally because . . Google wants to do balloons, so Zuckerberg says, “You got balloons, I’ve got drones.” So then Google buys Titan Aerospace and says, “No you don’t.” This is what happens when people have too much money.
Gina: So these things can stay in the air for three years! Crazy.
Leo: Is it better than balloons? I don’t know. Jet-sized drones that are intended to fly nonstop for years… Actually Google wants to use them for satellite. For Street view, for maps.
Jeff: I see more uses for Google than Facebook. Facebook, because they want access. Google has maps and also their data.
Leo: Well Facebook was any use it for that nonprofit Internet.org idea, you know, to give the Internet to everybody, kind of thing. Titan would work closely with Project Lune. Google’s going to take over the airspace. Then see the howls. Solar powered aircraft.
Jeff: When we get to my German friends in a few moments, we’ll get to that. The howls have already started.
Leo: Let’s take a break, then we’ll get to your German friends. How about that? Our show today brought to you by LegalZoom.com. Not a law firm, but folks if you want to start up your own business now’s the time to do it with LegalZoom. LegalZoom provides a great solution, works with your tight schedule and your finances. The legal system is complicated. The last thing you want to do, trust me, is spend a lot of time meeting with lawyers. I can just feel the clock ticking when I get three or four lawyers in a room and I go “You’re $185 an hour, you’re $184 an hour, you’re $250 an hour and you’re $450 an hour. This is costing me thousands of dollars an hour to sit here talking with you.” Not LegalZoom. LegalZoom’s not a law firm. I can help you get the legal work done by walking you through the forms: LLC or trademark or will, chapter S or C Corp., living trust. They get the job done right and I can tell you that, because almost exactly 8 years ago, I started this little company here called twit, filling out the forms online. I didn’t use a law firm. I used LegalZoom. It was 99 bucks. Still is. $99. LegalZoom has been helping families and small business owners for 14 years now. Just got an A+ from the Better Business Bureau. They’re good! I give them an A+, too. Call or visit LegalZoom today. LegalZoom provides legal help through independent attorneys and self-help services. It’s not a law firm. It helps to get stuff you need done quickly and effectively. Yes it is effective, we are still using the same legal documents I created eight years ago all by myself. LegalZoom.com Use the offer code twig, and you’ll get $10 off at checkout. And they’ll know you heard all about it on This Week in Google. Legalzoom.com Use the offer code TWIG.
Leo: Oh, those Germans!
Jeff: They’ve done it again!
Leo: Oh, zose Chermans – zey are crazy.
Jeff: I woke up this morning I got a text and email saying, “Jarvis, you have to see this!”
Leo: People are not just baiting you, Jeff. You understand that.
Jeff: That’s fine. I enjoyed the herring in my mouth. The hook didn’t feel so good, but it’s fine. So, Matthias Dopfner, who is the head of Axel Springer, which is a gigantic media powerhouse in Germany, built the largest paper in Germany, which I described today (and pardon me for the sexist double entendre here, but I enjoyed it) - built a basically FOX News with boobs. I apologize for the sexist language but I enjoyed the joke.
Leo: I don’t even understand it. There are plenty of boobs on Fox News, frankly.
Jeff: Exactly, that’s the joke. The only difference is in Bild they’re naked.
Leo: Oh! That kind of –
Jeff: Ah, yes.
Leo: Now I get it.
Jeff: So this guy went off on a huge attack on Google and Eric Schmidt, supposedly because Eric wrote a piece in the same paper week before, in which he said Eric -y things. But even beyond that, he went completely over the top like nothing I’ve ever seen. When I say it’s that German business model of whining, stomping your feet, saying it’s not fair, blaming the other guy and so I kind of took after it and said that Dopfner practiced what I thought was public selfeconomic castration, because he was admitting he couldn’t compete with the Google. And so he’s asking government to help, which has got a be humiliating for the guy who has the gigantic conservative powerhouse to be asking for government regulation, bigger government, government intervention in the marketplace. The truth is that they’re just trying to push that EU European commission to go beyond the agreement that Google came to with them. And so then he goes on trying to make Google the big bad guy, because it’s good for him. So then he says the agreement with the EU which allows competitors to advertise on Google at guaranteed price structures - He calls this protection money like the Mafia. As if the New York Times would really allow the Wall Street Journal to advertise inside it. Certainly the Wall Street Journal would not allow the would not allow the New York Times to. Then he says that Mark Zuckerberg’s privacy would come from the head of the Stazi.
Leo: Which I find offensive – the German secret police.
Jeff: Then he says that Google “sits on the entire privacy of mankind like the giant Fafnir in the ring of the Nibelung.” How’s that for a German insult?
Leo: Well I can tell you right now, you’re not going to hear that kind of literary reference an American . .
Jeff: No you’re not. Fafnir. Then he says forget Big Brother, Google is better. So he complains about all kinds of things, including the fact that Google’s self-driving cars will compete with Volkswagen and
Leo: I got a Google Fafnir!
Jeff: I tried to understand and I can’t understand it. I tried to go through the plot, it was like trying a Game of Thrones.
Leo: Fafnir was the son of a dwarf king Hreidmar and a brother of Regin and Otr. He became a Dragon and was slain by Sigurd. But before he was a dragon, he was a dwarf with powerful arms and a fearless soul, and before he was a dwarf, he was a giant.
Gina: I have no idea what’s going on here.
Leo: Apparently he’d sit on his golden horde like a dragon is wont to do, so . . .
Jeff: So Dopfner goes on and says that he frets about Google planning on buying drone companies and planning huge ships and floating offices operating stateless in the waters around the world. And one needn’t be a conspiracy theorist, he says, to find this disturbing. So the bottom line is he’s trying to egg the EU into pushing Google further. He makes some really ridiculous proposals that he knows are ridiculous, he’s a very smart guy, Dopfner. And he says that Google should erase all cookies immediately after a session and hold no IP, which would mean it couldn’t do any ad targeting. He says that Google should make transparent all the qualitative data behind the software, which would make it worthless. He says that we shouldn’t be paying for things with our behavioral data anymore only with money, which of course is the publishers old model. And so the bottom line is, it’s just absolutely ridiculous. It’s spreading like wildfire around the German world and I may have just put the entire audience to sleep with this. I apologize for that. But I just find it amazing that the Google hatred that exists in a different way from San Francisco in Germany just keeps going on. And it’s a sinful act by an old dinosaur who hasn’t figured out the net, who just tries to demonize his competitor for being successful. Thank you for that moment.
Leo: Meanwhile, Google’s first-quarter earnings are in and missed analysts’ expectations, but did have $15.4 billion in revenue. So Fafnir got some gold to sit on. 19% revenue growth a year over. Earnings-per-share of $6.27. That is lower than the analysts estimate - and you know how important it is to reach the analysts estimate - of $6.42 a share
Jeff: Here’s the scary part. The volume of ads was up 26%, but the yield the price was down 9% because of global
Leo: Who, interesting.
Jeff: That’s an the inexorable slide.
Leo: We’ve seen that across the board. Yahoo and Facebook, as well.
Gina: The only English translation of this letter is courtesy of Google Translate. Is that correct? I’m gob-smacked.
Jeff: My translation varies a little bit.
Leo: I think your German’s probably better.
Jeff: I’ve become lazier thanks to Google Translate.
Leo: Is it doing a better job? It feels like it is.
Jeff: One of the things I didn’t know is that now users can improve Google Translate and correct it, which I’m surprised they didn’t do ages ago. It’s pretty good. Gives you the sense, awkward grammar things will always confuse it. Genders confuse the heck out of it. Because it can’t tell names as easily, so there’s some stuff it’ll always be weak on, but it’s pretty darn good. I can go to something in a language I don’t speak at all and get a sense. Thanks to Google Translate.
Leo: Google made enough money that it can turn down government military funding from DARPA for its new robotics contest.
Jeff: But it also did that as a matter of principle I think.
Leo: I hope so.
Jeff: With owning robots and drones now and given the NSA – Googles got to stay as far away from Government as they can.
Leo: These are the Robotics Challenge Trials. They were in December and Google scored the most points. Actually Googles new robotic firm Shaft – shut your mouth, I’m talking about Shaft…
Gina: Didn’t Google go out of their way when the military was testing Glass to say they’re just like any other explorer, they bought it from us, we didn’t enable…
Leo: It’s the same as saying – In some circles; it doesn’t bother me that they would be involved in military research.
Jeff: And that came from Darpa.
Leo: Right. This is a 2 legged robot that the Japanese Shaft team created. It won the Darpa Robotics trials scoring the most points across tasks that tested mobility, dexterity, perception and autonomous operations. That’s the one that always scares me.
Jeff: I imagine - now creating an ad campaign – Don’t get shafted.
Leo: This is like wearing Glass in the mission district. Google do you really have to make autonomous 2 legged robots? Do you really have to be doing that? Let’s be a little circumspect here.
Jeff: Here’s the thing; I was reading this stuff about – I’m jumping around right now but another patent for contact lenses for cameras.
Leo: But that’s cool!
Jeff: You can’t even see it’s a camera and…
Gina: Oh that’s where this goes. Interesting, very interesting.
Leo: The only reason I like Glass is because it looks dorky and it is clunky and gives you a headache. If you could wear it on – I’ve always said a heads up display – that’s what I want.
Jeff: We’re going to go back to the old comic book days Leo – and they’re x-ray too. Here’s the neat thing about it in the write up. Imagine the self-driving human, the blind person who can now get connected to data that can say you’re now at the end of the sidewalk and the light is red and all these things that could happen. It’s phenomenal.
Leo: Google is testing away to match users – search users - to their purchases at stores.
Jeff: This will freak people out too. It’s anonymous.
Leo: They are helping 6 advertisers as a pilot program to match the anonymous tracking cookies on user’s computers to in store sales information. How could they possibly? It’s anonymous. It involves ad words; google gets paid when users click on an ad on the advertiser’s website. They want to get paid when their shoppers enter a physical store. That’s a 200 billion dollar nut according to Google ad executive Neil Mohan – the 200 billion dollar nut that’s setting out there basically ready to come into the digital sphere. He’s not a word smith. It doesn’t say exactly how they do this but so much for anonymized cookies.
Gina: I’m signed into Google and I get an ad for Michaels Craft store and I click on Easter baskets, I look at them and then later that week I walk to a Michaels and I’m signed into Android with the same account I signed…
Leo: That’s how! Bingo!
Gina: Then what happens? Do I get a notification – Oh hey the thing you were looking at is on sale or does Google just get a ping?
Leo: No you don’t get a ping – Michaels gets a ping and Google says “ka-ching” because I got a ping.
Jeff: I saw a company this week called Nomi and they have beacons in stores. So the first level of this is so they can track traffic and find out how long people spend and things but then they just recently bought another company that does tie to Unique ID and that’s the Holy Grail in a whole lot of ways because then it can go to show rooming mode. The presumption is if I walk into the store –
Leo: Yes because it can’t tell if you bought anything, it can only tell you showed up.
Jeff: Use the reverse too. You go into the store, you look at the item then you go home and buy it online. Now that gives the opportunity to give the store some level of credit for being part of that sale and stores become marketing space.
Leo: So it can go both ways. So here is the Shaft vehicle. This is autonomous driving and this is the 2 legged robot. Oh this is not good. The terminator is just around the corner. Look at that it is climbing up a ladder! It can go way upstairs.
Gina: That thing looks top-heavy too. Those legs must be working well.
Leo: It is building a house.
Jeff: If they made it in the shape of a cat no one would complain.
Leo: This is search and rescue.
Leo: Friends, what you are now watching is the beginning of the ends of the human species. Oh sure, it starts by cutting a small hole in the drywall. There are 31 tasks, and these are all of them.
Jeff: Is that their music or…
Leo: I think it's their music. And I think if I'm not mistaken, that is Wagner's Ring tone. So it's all true.
Jeff: Sitting on his shaft.
Leo: I don't want to see that coming towards me in the dark alley. It apparently just blew everybody away. People could not believe that one robot did all of this. But notice, it is tethered.
Gina: When it does become sentient, we can at least harness it back. That's what the tether is about. It looks like the aliens are district 9.
Leo: Yes they do, don't they.
Jeff: When they are allowed to contribute to presidential campaigns, then we know we're in trouble.
Leo: That’s a given. Who were we talking to - it was Jeff Hawkins, who founded Palm and now is doing Thinking Machines. He said it is all fine. It's not a big deal, you just can't let them replicate. Just keep that in mind.
Gina: Oh that's all. As long as they can't reproduce that's good.
Leo: He said if they can reproduce it's over.
Gina: That’s really not comforting in any way at all. Was he serious?
Leo: Yes, it's like saying just don't give them water after midnight. Everything else will be fine. We've seen this movie - just whatever you do, don't let them replicate.
Jeff: It’s a good thing robots can't manufacture more robots.
Leo: Right, because if they could it's over. You’re dead, you might as well go home. Amazon's App Store has 200,000 apps out now by the way.
Jeff: This week in fear and loathing.
Leo: Why do they remove video calling from glass; because nobody used it?
Gina: I think the experience just wasn't that good, and so a year ago not a lot of people used it and they took it out.
Leo: I never did it. So I don't know.
Jeff: The other issue was you had a list of 10 contacts and that was it.
Leo: Well, yeah.
Gina: It just wasn't a great experience and I think they pulled it because people were using it. Maybe it will come back.
Leo: I bookmarked this because I thought it was so good and I don't know if there's really much to say. This is going to be our last story and then we'll get to our picks of the week. Internet trolls really are horrible people.
Leo: Science says; new research conducted by Erin Buckles of the University of Manitoba and two colleagues sought to investigate whether people who engage in Internet trolling are characterized by personality traits of fall on the so-called dark tetrad - Machiavellianism psychopathy sadism and narcissism. Turns out it’s not so narcissistic, but really sadistic. They surveyed these people and asked what they enjoyed most when on online comment sites debating issues that are important to you, chatting with others and making new friends trolling others and other things. Among the people who said they enjoyed trolling - it was a small number. Only 5.6%, they really had personality traits for sadism particularly. You can read the study it is…
Gina: That’s why you don't feed the trolls.
Leo: Both trolls and sadists feel sadistic glee at the stress of others. Sadists just want to have fun and the Internet is their playground.
Jeff: I'm working on some curricula which I won't talk about today, but I'll talk about another time involving engagement in journalism and I had the great delay in the including and the required reading if I may use this word “Assholes, a theory”.
Leo: That’s a scholarly paper?
Jeff: It’s a book, a very good book.
Leo: And what is the theory of assholes?
Jeff: Just kind of why they do what they do.
Leo: Well it fits right in I'm sure.
Jeff: It does and if you're going to deal with the public you have to know this stuff now.
Leo: This is the conclusion of the study: because these behaviors are intrinsically motivating for sadists comment moderators will likely have a difficult time curbing trolling with punishments. For example, banning users, ultimately, the allure of trolling may be too strong for sadists who presumably have limited opportunities to express their sadistic interests in a socially desirable manner.
Gina: Is sadism ever socially desirable? It's more like socially acceptable. You can't do in real life, what you can do online.
Leo: Now you can do it, and it's drawing them in. Machiavellianism is the willingness to manipulate and deceive others; narcissism, not so much egotism and self-obsession; psychopathy - the lack of remorse and empathy, but the big one was pleasure in the suffering of others. That's really the…
Gina: That's why if you are suffering at the hands of a troll you do not let the troll know that that’s…
Leo: Right, because that's what they dig. That's what they're going for.
Jeff: I was a big defender comments early on in newspapers and I said this in the show before, when the first person comments and its inherently insulting for the public to say we will allow you to comment after we're done with our work. We should be more collaborative. But the other problem with comments is that it is just an open space and it was true of forums before and it was true of News Net before. An open space - trolls will go and find it and find the opportunity to have the… If it doesn't have a purpose, you're going to have this trouble.
Leo: We've talked about this before and that's why I bring this up; I was of the opinion that these are people who are seeking negative attention because they received the says children and they had misinterpreted it as love, I was giving them a lot of benefit of a doubt, and it turns out they're just cruel… They are nasty people. In their study, they found that only about 41% of Internet users don't comment and don't engage online at all. Of the remaining 59% only 5.6% are trolls. So it's a few percentage points, maybe one or two…
Jeff: That’s all you need.
Leo: We know this, but that 1 or 2% is really effective because they just push those buttons. They have a test they call gate - the global assessment of Internet trolling. They ask things like on a scale of 1 to 5 do you agree or disagree with this statement “I have sent people to shock well websites for the lull”. Anybody in the chat room; have you ever sent people to shock websites for the…
Jeff: Somebody we know and respect once famously did that.
Leo: Who was that?
Leo: Anil Dash?
Jeff: He wore a goatse T-shirt and appeared I believe in the New York Times.
Gina: In the New York Times!
Jeff: And typical for Anil anything he does for that turns into an intellectual discussion.
Gina: Yes of course. But they photographed him with the T-shirt on not knowing what it was and published the photo. That was the prank. It was a stylized it was not clear. It was not the actual photo.
Leo: Some people typed in the URL.
Jeff: Boy that caused a discussion at the time!
Leo: The first time I did a live twit we did it at the Apple Store and somebody sat down in the audience and hijacked the Wi-Fi router so that all web searches went to goatse. And it was really interesting. If you don't know what goatse is just ask your mom. It was really interesting because you can see the waves of horror and disgust propagate through the audience, and we found him because he was sitting there chortling. It was very easy to figure out who it was.
Gina: Aren’t there whole blogs that are dedicated to photographing the moment?
Leo: True or false? I like to troll people in forums or in comment sections of websites. Trolls as it turns out are pretty forthright; they say yeah, I'm a troll. Yeah, I like to do that. I enjoy grieving other players in multiplayer games. Here's one; the more beautiful and pure a thing is the more satisfying it is to corrupt. Poor Weave - isn't he a self-declared troll? He got off, but on a technicality, but he was the guy that was down loading e-mail addresses of iPad users by discovering a flaw in the AT&T database website.
Gina: He’s also the guy that trolled Kathy Sierra.
Leo: Oh he is, I didn't know that.
Gina: Yes, and he was horrible to her and that was what that last sentence made me think of; the more beautiful and pure a thing is…
Leo: So no wonder there is such mixed feelings about him getting off. Now I understand. He's a self-proclaimed troll, and I guess he really, really, is. I don't want to make this a depressing show. Let me find something.
Jeff: I've got something - the one about the comics. Comics roast generic techies in SF. Just read a couple of the gags there. Google was going to be involved, but they kind of didn't like the language about it. About things like bring your vomit for the bus or something like that.
Leo: Google isn't known for its sense of humor, at least not when it comes to tech backlashes. This is from San Francisco's Chronicles site. That made this standup comedy of NSF Saturday night - The roast of techie a bit complicated to execute. A real live Googleer Web developer Ricco Rodriguez - not famous - sat on a stool onstage to be roasted by a group of comedians at a San Francisco bar. I guess the idea was, let's get it all out here.
Jeff: That’s a funny idea. They should do it.
Leo: They should have done it to him anyway. A Google a cappella group had planned to preform but when employees doubled checked the company organizers claimed Google didn't take kindly to the language. They didn't - bring your best protest sandals and a carton of eggs said the flyer. They were concerned for the Googler’s safety. I agree and I like it that Rodriguez had a sense of humor and said I'm going to try this. It was just a joke - it's like a roast most of the jokes were like to have her stay awake at night thinking of the death of Jeeves? You’re a perfect 10 in binary. I think the Google buses making a Darwinian U-turn. I don't think we should be genetically selecting for Asperger’s. I'm not trying to kick you guys off the bus. I'm trying to get in the bus. It's nicer than my studio and has a better Wi-Fi connection. That's probably true.
Jeff: I think Rodriguez had the best line of the night.
Leo: The funny thing is I'm a front end developer, which is the equivalent of a beautician, I make buttons look pretty. Yeah, making buttons look pretty for the sake of humanity.
Jeff: Well, it wasn't that funny sorry. It would be goatse, but not by far.
Leo: Did you see the blood moon?
Jeff: No, I didn't. I thought that was something on…
Leo: Lunar eclipse a couple of nights ago. Blood red moon - it was it was right after the game of thrones, so that's why I asked you. Coincidence; I think not.
Gina: Is Silicon Valley right after the game of thrones?
Leo: What do you think now that you've seen 2?
Gina: I'm in.
Leo: What about you Jeff Jarvis television critic?
Jeff: I thought it was down a bit. I don't know.
Leo: It’s a little broad. There is some broad stuff, but then there's apparently - I didn't know this, but Mike Elgin told me that if you watch the second episode, there is a picture from Playboy on the wall in the apartment in the house and it turns out, and I don't know how Mike found this out that that was the very first JPEG image. If I saw it now I would recognize it because I do remember that.
Gina: Of coursed the first JPEG image.
Leo: That’s very freaky to have that. We’ll have to go through it with a fine tooth comb looking for geeky references like that. I like it.
Jeff: I don't dislike it. I’m just not sure.
Leo: I think it's smarter than I thought it would be. It's not that reality show, it's much better than that. It's a sitcom, but it's funnier than that roast frankly.
Jeff: I’m sorry, I tried. You wanted to lighten it up and it's all I had available. Do you want me to go on the Germans again? I can do that.
Leo: No more Germans. Since you make a twitter analysis tool what's the story with Gnip? Is it a big deal, but Twitter buys Gnip? That was the last company, one of the few companies that had the fire hose right?
Gina: Yes that's true. I'd forgotten that. I don’t think it’s that big a deal. It doesn’t surprise me. I think Twitter has peaked on clients and I think they’re definitely interested in analytics.
Leo: Does it threaten you?
Gina: No, not at all. I don’t know it may be to my detriment I really don’t pay attention to what people are doing. I have a pretty clear vision of what we want to do and we’re different – we’re a totally different product.
Leo: I don’t think Twitter would do what you’re doing. They should know analytics but it’s going to be for advertising.
Jeff: It was an independent 3rd party that has feeds of…
Leo: It had the fire hose. It had the total feed, very few…
Jeff: Of many players too not just Twitter. Now that Twitter owns them what impact does that have on sources of social data?
Leo: Interesting, I don’t know.
Gina: That’s good question.
Leo: The chat room is of course sending me the image of the first JPEG. You can show this because they didn’t show the nudity. Look for this picture online. Remember that?
Jeff: Yes, how many times have I seen that?
Leo: There’s no nudity in it. It’s November 1972 Playboy. It’s their bestselling issue ever sold – 7 million copies.
Leo: The picture is of a Swedish woman named Lena Soderberg. She’s now married with 3 kids and has a job with the State liquor monopoly. She’s pleasantly amused at what has happened to her picture. I was just looking at think up and this is Ben Grubb a verified user just followed me. That’s great news. He’s deputy tech editor at the Sydney Morning Herald. Hello Ben, thanks for following me. I re-tweeted Dr. Kiki and 3 times the people – I guess instead of raw numbers now you’re just getting multiples.
Gina: Yes we changed it up. In fact there is a huge bug on your stream here Leo; 126,319 times more people.
Leo: Well this guy doesn’t have many Twitter followers.
Gina: That’s not something that one would say in conversation. Our goal with the copy is to make – Humanize it right.
Leo: It makes me feel fine though.
Gina: But no one would say that in conversation so we have so say…
Leo: There you go. See that’s why I’m a beta tester. Wow look at this one. This is the Tweet that I did – My number 1 Tweet was my verification tweet for Keybase.io. Do you know about that?
Gina: Yes I do. Actually I’m a terrible person. I have an invite and I haven’t set it up.
Leo: Do it, it’s really easy.
Gina: Did you like it?
Leo: Yes, I’ll show you real quickly here. We’re giving you a plug but I’ll just quickly deviate.
Gina: That’s fine.
Leo: It is Keybase.io and it was found by 2 guys who did Ok Cupid. This is not a monetary proposition. Let me just log in real quickly to my account. The idea of this is to make it easy to do a few things. 1 to do PGP crypto, open public key photography, but the other to find people key – public key, in a fundable verifiable directory. So when you sign up for this – I’ll show you my page when you publish as I did that tweet that verifies that it’s me. You put just a little Github and you can also put a link that puts some text on your website. That proves that you’re this person – the person who owns that twitter account that set up account and that website. Then that is my public key. So if you wanted to send me private stuff…you could actually use their website because it uses Java Script but you can also install note JS on your terminal and then do all of this from the terminal, which is kind of cool.
Gina: Very nice! So I can send you an encrypted message…
Gina: Yes, I'm going to get up off my behind and sign up for it.
Leo: So one of the things that happens is that you track people and then I will let you know if something goes wrong and their keys change or whatever. So it's kind of a way of following them. I think it's a neat idea. So that was my most popular Tweet.
Gina: You were verifying by tweeting so you were getting a bunch of favorites.
Leo: Look, Chad got a big Tweet what was that all about?
Chad: I knew I was going to have some crazy stuff. So I ran quickly…
Leo: Wasn't that fun?
Chad: It was really fun. I also got a lot more followers and a lot of followers have re-tweeted and I gained some more followers and it was really cool.
Leo: It’s also very positive. It re-wards you for your… As said in the past week it must've been memorable.
Gina: We have that one insight work, how much you've been talking about yourself and it's a little - it's sort of implies that you are a narcissist or an egotist and you get a lot of feedback about that; because it's kind of out of line with what the rest of us…
Leo: I like it. Just reminds you to stop using I and me and my. Did you take it out?
Gina: We didn't take it out. We did re-word and we added in a few different headlines because each one of these headlines are sort of - don't do the sausage making but each of the headlines kind of alternates and rotates so we add in a few others who are both positive and neutral, then we still have the but enough about me. There actually is and repost this on her blog. There is some research that shows that people who post status updates about themselves. The most get less engagement people find it a little off-putting. So there is a reason why we pointed out..
Leo: So the goal with Think up is to make you a better twitter user?
Gina: Yes, these networks give us amazing super powers. This is just like technology, technology gives us these amazing super powers and you can use them for good or not so good or not use them while at all. So yeah, the idea of think up is really just to become more mindful about how you spend your time in these networks and what sorts of messages you're putting out there and what's happening with your connections and what your impact is so when you retweet Dr. Kiki, what does that mean? Not to get all woo woo and Zen but it's kind of about mindfulness and awareness and it is kind of about behavior changes.
Leo: It's worked because I tweeted a lot more than I did before I started using Think Up.
Gina: You’ve got a huge audience, so…
Jeff: Jeff replied to Archer 12 times last week. We were having a conversation. And then it says time having a good conversation is time well spent - thanks mom! Above that it has a big 3 min. What does the 3 min. mean?
Gina: We did sort of an off-the-cuff estimation on how long it takes to post a tweet and we guessed about 15 to 20 seconds and we just add them up.
Jeff: That’s really interesting.
Leo: If you click that link, it takes you right to goatse. So that's kind of a little Easter egg in there.
Gina: If Neil has buried a goatse link somewhere in this source code and it passed my code review that would be amazing!
Leo: It’s an obfuscated goatse it's all in hex, so you won't see it. Is that site still around. I don't think so. What are you laughing at Chad?
Chad: Like it would disappear? Someone would delete it from the Internet? They would delete the goatse image from the Internet? You are googling it and I don't want to look at your screen.
Gina: What I actually try to find recently, but I couldn't find was the dude who was dancing in front of his Web Cam. What is the name of that guy?
Leo: The Numa Numa guy.
Gina: The Numa Numa kid! It's hard to find because there is no video.
Leo: Goatse is not doing goatse anymore. They want doge coin. You're taking a chance showing that.
Chad: Yes, I was. It is just an image.
Leo: It used to be just an image.
Chad: It wasn't like a URL.
Leo: It is a URL.
Chad: Well, it could be but…
Leo: No, it always was a URL. Do you know what the SE stands for? You just didn't know.
Chad: I guess I experienced it in Second Life and other instances where it didn't have to be a URL because you do it on an image forum.
Leo: It has an ad that says a message from the goatse lawyer. I think maybe it was taken down. Should I play this? It's on YouTube. It can't be bad. I have a feeling there's something on this. It's on YouTube though and they couldn't do that on YouTube.
Chad: He said they are handed down by the domain registrar…
Leo: Where is CX? Because there is no higher court of law… Okay, that's enough. And by the way, as our chat monsters are saying, please do not post links to Goatse in the chat. What's wrong with you people? Leave it to the professionals.
Gina: Oh, so Numa Numa is a while ago.
Leo: What you do is search for original Numa Numa right on YouTube or like that. If you put original doesn't that work Chad?
Chad: Sometimes. The thing was that it existed before YouTube, and so - I think albino black sheep is the most reputable…
Leo: Digitally mastered and it has an ad for share file on it. So you know it's good.
Gina: You guys are right. It's the top results on YouTube.
Leo: This is a rip from flash player. It's like dancing baby that was pre-YouTube too. Are they very aggressive The Maya ha ha people?
Chad: Numa Numa, I don't think so.
Leo: Oh the algorithm is aggressive. Ladies and gentlemen Gina Trapani has our Tip of the week.
Gina: Google search now does public transit directions right in the search results. of course, this works most well in big cities like here, but if I do a search for 2409 Fulton street Google search results will know my current location and will tell me that I need to get on the F train which is cool. It's right there inside the knowledge graph.
Leo: That's cool.
Gina: I guess we consider the knowledge graph will give you different, as we can see on the screen shot here. It'll give you different routes; they'll tell you what time you're leaving. It's pretty awesome.
Gina: And now I want to go to shake shack.
Jeff: Now Google knows where you are going! They know where you are and where you want to go. They know too much.
Leo: I want Google to know everything about me so I can get Google now cards all the time. You know what really frosts me is people who complain about how Google is invading their privacy and then say and Google now really isn't useful. Come on! You've got some numbers Jeff Jarvis.
Jeff: One of my favorite apps in the whole world is Waze. I used it to drive into work and for those of you who are in New Jersey. There's a bridge called the Pulaski Skyway and it's closed for two years and it is torture and I don't know what I'm going to do, so I'm really using Waze now, but it's a social act you share things on it which I think is really important. There is a feature on here a link that I found; there are 80,000 active Waze users around London, so on that basis that's enough people to get some really good data. My other favorite number is that Waze has 1000 times more map editors that has employees. It has 140,000 volunteer map editors and 140 employees.
Leo: Does that mean somebody - I mean, I'm a map editor and you're a map editor and every time you see an accident or a cop hiding behind a Billboard do you push a button?
Jeff: No you are just trying to fix the map.
Leo: Wow that's a lot. That's not including the people who work toward accidents and things like that.
Jeff: No because that's so easy to do.
Leo: I would expect every Waze user does that. I love Waze. When are we going to see more of it in Google maps? Google owns it. Let's get it into the maps there.
Jeff: They talk in the story about how they really are still independent. I don't use Google maps when I'm driving. I use Waze. I use Google maps to find things, but I use Waze to navigate. I'm going to Florida.
Leo: I think that Google maps will tell you to get in the ocean and swim south.
Jeff: I now take with me not only my charger, but I have this great little tiny thing. You know, the things you used to have to use to plug in a phone to your car they were these huge gigantic things that look like those robots. Well I have one from the Apple store. It's a simple little thing, and it has a rubber thing in the back that you put into the vent and it has one little thing that squeezes out like that and you put the phone in it. So I take it with me for rental cars.
Leo: Yes, because every car has a vent.
Jeff: Exactly. It's so much better than that other stuff.
Leo: The suction cups that you put on… Those are actually illegal in many states, and you can't put something suctioned on the windows.
Leo: I don't know if it's illegal in Brooklyn nothing is illegal, you could put anything you want in your windows in Brooklyn. Whatever you want up there, just decorate those windshields.
Gina: Godfather horns.
Leo: Here it’s like “La cucaracha, La cucaracha…
Gina: I was truly freaked when we first moved here. Whoa!
Leo: I want a Godfather horn. Hey get out of the way. It’s good.
Gina: It’s threatening.
Leo: Let me show you my tip and it’s really not for everybody. I have talked a lot about Sonos, we love Sonos here and we have Sonos everywhere. It’s a wireless sound system, and they have a lot of different music things they finally added Google play music and I'm so happy. I guess now it is $10 a month but $7.99 a month for all the music in the world, but it also uploads all of your music. So every song I have is on Google play now I can play it through my wireless speakers. Google play music has really I think it very good radio capability. I was listening to this the other day rock 'n roll Hall of Fame winning songs; I punted to my Sonos and played it throughout the house. It was so great.
Gina: They work with Google. They are not using the casting protocol. They're using…
Leo: Yes, they are using something else. It's interesting. You can play any content that is on your iPhone into the Sonos. You can't yet do that on android and I don't know what's holding that up. That would be nice. Sonos looks like a castable device. I haven't tried casting on it, but I see it all the time in All Cast.
Gina: Now it's a castable device with the update right?
Leo: Does that make it castable?
Gina: Yes, because in Google play music you tap the cast button – Does it only play music? I can't imagine… Maybe not - it is the standard.. I think it's just the cast button that you’d tap.
Leo: This one is tied to my Sonos at home. You’re in Google play music and you can cast to your Sonos which is wild! I love it. We were rocking out today and I don't think our neighbors complained. The peacocks might have minded it. Paulie Walnuts - godfather car horn ladies and gentlemen. Andy Williams - no, wait a minute. Paulie Walnuts, who was on the Godfather... Let's check this out after this ad in 4 seconds. An ad for bit coin; wow I've never seen that before. This is actually on the Sopranos.
Gina: Yes, I was going to say that's the - on the Sopranos.
Leo: That’s in Brooklyn, isn't it? No…
Gina: No, that's in Jersey, isn't it?
Leo: No, that's right it’s Jersey.
Leo: I'm sorry. I should know better. Here he goes – Paulie Walnuts, he's going to beep the horn. Come on, beep the horn Paulie. I don't remember this episode. Hey, I'm walking here. Gina Trapani comes to us from Brooklyn. She comes by it. Honest. She was born there.
Gina: Yes, none of this hyper gentrification stuff. I was born here, okay. In 1975 people, born here!
Jeff: Don’t take her glass off now! You leave her glass alone.
Leo: Don't mess with my glass. I've got your glass.
Gina: I was born right by the Saturday night fever dance club.
Leo: Thinkup.com; that's her place. Go there and sign up and subscribe. It's very useful and wonderful and I love it.
Gina: Thank you very much. Great show today; lots of fun.
Leo: She also hosts a couple of other shows I don't like to talk about it, but alright. She's every Tuesday night. She's on all about android.
Gina: That’s a lot of fun.
Leo: Beta and some other network.
Gina: No, not anymore.
Leo: What? You stopped?
Gina: Yes, I stopped. Kevin is still doing the show. He's a new show host who's totally amicable. I just got busy with Think Up.
Leo: I'm glad you didn't get too busy for us. Thank you.
Gina: I couldn't give up my weekly tech with you guys.
Leo: We need you. Otherwise, it's just two grumpy old men. Jeff Jarvis is a professor in journalism at the University of New York, a dignified professorial person. Get your pipe. You can find him on Google Plus as you can find all of us and buzzmachine.com as well.
Jeff: Do I look dignified now?
Leo: No. Oh, so you have the eyeglass - the spectacle version. I don't know, it still looks stupid to me. It's just me, although if you were in the same room. I would rip them off your head smash them on the ground… No, don't do that, folks, it's not nice. Thank you for joining us.
Jeff: Loons! Loons are ruining the world.
Leo: You are referring to Ned Ludd. The original Ludd was a weaver and did not like the loom technology of 1752.
Jeff: He has a movement named after him. I want one named the Jarvis Cicians.
Leo: That’s good. We'll figure out what that means. There has to do with…
Thank you for joining us. We to the show at 1 PM, when I don't follow sleep at
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just talk forever. I apologize for the late start. 1 PM
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tune in if you can and then you'll see all the good stuff when we get it out
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