Transcripts

The Tech Guy Episode 1919 Transcript

Please be advised this transcript is AI-generated and may not be word for word. Time codes refer to the approximate times in the ad-supported version of the show.

... (00:00:02):
Podcasts. You love from people you trust. This is tweet.

Leo Laporte (00:00:12):
Hi, this is Leo Laporte and this is my tech guy podcast. The show originally aired in the premier networks on Saturday, August 20th, 2022. This is episode 1,919. Enjoy listeners of this program. Get an ad free version. If they're members of club TWI $7 a month gives you ad free versions of all of our shows. Plus membership in the club. Twit discord, a great clubhouse for twit listeners and finally the twit plus feed with shows like Stacey's book club, the untitled Linox show, the giz fiz, and more go to twit.tv/clubtwit. And thanks for your support. Well, Hey, Hey. Hey, how are you today? Leo Laporte here and Mikah Sargent your tech eyes too. Ready to take your calls on the radio about anything having to do with technology? Perhaps I should give them the phone number, Mike, or would you like to, I would you do the honors please?

Mikah Sargant (00:01:15):
88 88. Ask Leo that's 8, 8, 8 8 2 7 5 5 3 6.

Leo Laporte (00:01:20):
Yes. You passed the test. Whoa, I have it written in front of me, but you do not in front of you. I see

Mikah Sargant (00:01:25):
It's up in my brain.

Leo Laporte (00:01:27):
<Laugh> it's up on my brain lady, 88, 88 ASCO. Then there's a website techguylabs.com. That's where we store the show notes. So if you know, we talk about something, you wanna know what the heck are they talking about? What was that? You don't have to write it down. We got it for you. We got Mike is writing it down. What are you writing it down in?

Mikah Sargant (00:01:46):
Oh, this is an M two MacBook air in fingerprint is what

Leo Laporte (00:01:52):
We called. Yeah, it did. It does pick up fingerprints. Doesn't it? That's the midnight color

Mikah Sargant (00:01:56):
Midnight. It looks almost exactly the same as Elvis. The windows surface laptop.

Leo Laporte (00:02:01):
You mean your blue Sue laptop?

Mikah Sargant (00:02:03):
Yeah, the color is very similar,

Leo Laporte (00:02:04):
But no Al Canara

Mikah Sargant (00:02:06):
No Al Canara and I have to tell you, I, and I'm not even lying about this. I have never loved a computer more. <Laugh> this thing is

Leo Laporte (00:02:15):
Pathetic. Is

Mikah Sargant (00:02:15):
It it's light? It's fantastic.

Leo Laporte (00:02:19):
Yeah. Let me see. Okay. Yeah, please. It does, unfortunately pick up the fingerprints.

Mikah Sargant (00:02:23):
That's the one downside to

Leo Laporte (00:02:25):
It. Oh, it does. In a rather dramatic session. It's Zippy quick. Oh, this does feel like it's very

Mikah Sargant (00:02:30):
Lightweight.

Leo Laporte (00:02:30):
You could use it as a serving tray. <Laugh> it's so light

Mikah Sargant (00:02:33):
Actually. That's how I get my morning exercises in cuz you know, I fall asleep next to it. I wake up next to this is

Leo Laporte (00:02:38):
The new Macintosh MacBook air. Yeah.

Mikah Sargant (00:02:41):
With the M two process.

Leo Laporte (00:02:42):
How much as equipped did this one cost.

Mikah Sargant (00:02:45):
Oh golly. I, I don't remember prices.

Leo Laporte (00:02:47):
<Laugh> 1400 something like

Mikah Sargant (00:02:49):
That. $14. Yeah.

Leo Laporte (00:02:51):
$14 a terabyte of storage. 5 cents. This is a 16 gig model. Mm-Hmm <affirmative> and how much OU got OU did you got a terabyte

Mikah Sargant (00:02:58):
Price? I did go to one TV. Yeah.

Leo Laporte (00:03:00):
So it's about 1400. They start at 1100. I think mm-hmm <affirmative> but when you add up the this is nice.

Mikah Sargant (00:03:07):
I really like it.

Leo Laporte (00:03:08):
Except for the, I have to say the fingerprints are kind of a, that part

Mikah Sargant (00:03:11):
Showstopper. I'm doing my best to ignore, but yeah, I think if that is something that you would be bothered by, don't get this midnight color cuz they do linger. The fingerprints do linger.

Leo Laporte (00:03:20):
Oh, either you have unusually greasy hands <laugh>

Mikah Sargant (00:03:23):
I don't think

Leo Laporte (00:03:23):
You do. Do you, do you lotion your hands

Mikah Sargant (00:03:25):
Frequently? I do moisturize.

Leo Laporte (00:03:27):
I thought you might moisturize <laugh> I thought you might, but so don't moisturize if you have this thing.

Mikah Sargant (00:03:31):
Yeah. You're gonna have to go dry <laugh>

Leo Laporte (00:03:35):
Yeah, every I I have to say, have you named it?

Mikah Sargant (00:03:37):
No. actually, no, I take that back. It is it's called Elina.

Leo Laporte (00:03:42):
Evelina. Yeah. after your great grandma.

Mikah Sargant (00:03:44):
No, I name every apple product I have after a, an apple varietal, like the actual fruit. Oh, it's a fruit. Yeah. So all of my devices are named after. You

Leo Laporte (00:03:54):
Didn't wanna go honey? Crisp.

Mikah Sargant (00:03:55):
I didn't go honey. Crisp. I go alphabetically. Oh,

Leo Laporte (00:03:58):
So you're in

Mikah Sargant (00:03:59):
Ease. Yeah. I'm back at E cuz of course over time I've been through E you used 'em all up. Evelyn was the last E name that I had.

Leo Laporte (00:04:07):
Oh, why aren't you going to F

Mikah Sargant (00:04:09):
Well, no, because then I went all the way through the alphabet and now I'm back. Oh,

Leo Laporte (00:04:12):
I see you're back at E yeah. Like hurricanes. You had to reroute.

Mikah Sargant (00:04:15):
Exactly. Yeah. Wow. Because I mean I've HADS since college. So since 20. Oh,

Leo Laporte (00:04:21):
You've been doing this a long time. Yeah, yeah, yeah. Yeah. So is it always a female name?

Mikah Sargant (00:04:24):
No. Be mixed up. I'm trying to think. Fall staff. That's not really a name name, but yeah. That's, that's an apple. And so yeah. I just go, I

Leo Laporte (00:04:32):
Don't actually name my computers. No. Yeah. Never have,

Mikah Sargant (00:04:35):
But you do name your wifi networks.

Leo Laporte (00:04:37):
Well, you have to cuz you have to give, they

Mikah Sargant (00:04:38):
Do have to have,

Leo Laporte (00:04:39):
They have to give them,

Mikah Sargant (00:04:40):
But you, you have like a theme don't you?

Leo Laporte (00:04:43):
It varies actually lately I started naming my mobile devices because I realized that you would see them anytime you turned on the Bluetooth transmitting device. Even if you as a stranger right now, mm-hmm, <affirmative> turned on your Bluetooth and said scan, you would see my phone. Right. So instead of saying Leo's iPhone 12 pro max, which is what it would say by default cuz apple likes to give it a name. I decided I should have something more non-descript so you will see Samson and then the paired watches Delilah

Mikah Sargant (00:05:19):
That's that's cute.

Leo Laporte (00:05:20):
But so that way I know. Yeah, yeah, yeah, yeah. But in fact I think by the way we have enough about us. Let's talk about news. We have a rumor, I think credible. Oh yeah. Coming from mark Gman at Bloomberg who's very, very well connected.

Mikah Sargant (00:05:36):
He actually came on tech news weekly to talk about it. Oh he did? Yeah. On Thursday. Yeah. Well

Leo Laporte (00:05:40):
You tell me what did he

Mikah Sargant (00:05:41):
Say? Yeah. So mark says, mark says, and it was funny cuz I started out by saying, Hey, this is, you know, rumors, whatever he said, now this is as close to not being a rumors. The thing can possibly be oh well

Leo Laporte (00:05:52):
That's wow from

Mikah Sargant (00:05:53):
Him. Yeah. Wow. And so he thinks that we are going to have a Wednesday apple event if you can believe it

Leo Laporte (00:06:02):
The Wednesday after labor day. Yeah. That's why it's a Wednesday.

Mikah Sargant (00:06:05):
Mm-Hmm <affirmative> that? And that's what he said is so that you can, because he thinks that the press will be invited. 

Leo Laporte (00:06:09):
You mean it'll be a lot, you'll go to whoa.

Mikah Sargant (00:06:12):
It will be prerecorded, but there will be just like WWDC that you can join us and get hands on with apple

Leo Laporte (00:06:20):
Places at, at the apple new apple campus.

Mikah Sargant (00:06:22):
Yes. Yes. So

Leo Laporte (00:06:24):
Flying saucer

Mikah Sargant (00:06:25):
And then a week after the event where a new iPhone, well, a series of new iPhones will be announced. Yes. And apple watches. Then he believes that the, the iPhone will hit stores.

Leo Laporte (00:06:37):
But I would say since you and I both probably are gonna get the new iPhone I skipped last year.

Mikah Sargant (00:06:42):
You did skip last year.

Leo Laporte (00:06:43):
Yeah. So I, I mowed you're definitely, I think the universe owes me a new iPhone. Yeah. I would bet that if you don't order quickly that you won't have it, that's

Mikah Sargant (00:06:52):
Because of supply chain constraints, right?

Leo Laporte (00:06:54):
Yeah. So this will be one of those where you want to have your finger poised over the boy by boy button, over the boy button and when the store reopens, which it does shortly after the event. Bye,

Mikah Sargant (00:07:06):
Boom, boom, boom. And what's interesting this year, Leo is that they're mark says there's not going to be an iPhone mini that they are going out. Yeah. They're leaving the iPhone mini behind because it didn't have good sales. And instead for the first time, in a long time, the non-pro line is going to have a large phone, a max phone, 6.7 inches.

Leo Laporte (00:07:33):
That's for the, I thought they always had a Promax

Mikah Sargant (00:07:36):
They always had a Promax but you had to go pro in order to get the

Leo Laporte (00:07:39):
Max. Oh, this will be a non-pro

Mikah Sargant (00:07:40):
Non-Pro yeah. So it's gonna have the chip that's in the current iPhone, but it will have a bigger screen.

Leo Laporte (00:07:46):
Sounds like what Apple's saying is people want big phones, big

Mikah Sargant (00:07:49):
Screen. That is what they, they think. But he, mark also said I'll I'll bet you a drink that here in three years than another mini. Yeah. That it kind of just goes back.

Leo Laporte (00:07:58):
Didn't sell. Well, not only in the iPhone 13, the app on 12. Yeah. Famously. So it was kind of written that, you know, that would probably be the last mini. So I guess we're, we wouldn't be surprised to see that

Mikah Sargant (00:08:11):
Now apple watch wise. Yes. That is pretty interesting because not only

Leo Laporte (00:08:17):
What's the confidence level on this.

Mikah Sargant (00:08:19):
So the confidence level that mark Goman has is high again,

Leo Laporte (00:08:22):
High, high confidence. Okay. Now you gotta always have to ask that

Mikah Sargant (00:08:25):
Question. Absolutely. With the standard apple watch, we're going to see new options for cycle tracking. And so improvements to that as well as a body temperature sensor in all of the models of the new apple watch. But it's going to look the same as the apple watches that we have right now, except for the premium pro sport, who knows what it's gonna be called. These are all the different names that, but

Leo Laporte (00:08:52):
This is the new, the new model that this supposedly yeah.

Mikah Sargant (00:08:55):
Yes. It is going to be a very expensive well, in, in theory, a device that has got a titanium casing and has a bigger battery. Yeah. Has a slightly bigger screen, 8% larger screen. So not that much

Leo Laporte (00:09:10):
Not says you notice in other words,

Mikah Sargant (00:09:11):
Exactly. And of much stronger glass on the front, the, the Sapphire glass is going to be even stronger. Have you

Leo Laporte (00:09:19):
CRA ever cracked

Mikah Sargant (00:09:20):
It? I have never, but Gogerman was saying that he's had several friends, anecdotally who have

Leo Laporte (00:09:25):
I have to. Yeah.

Mikah Sargant (00:09:26):
I have never cracked

Leo Laporte (00:09:26):
Mine. Seen it be cracked. Lisa cracked her,

Mikah Sargant (00:09:28):
Scratched it.

Leo Laporte (00:09:29):
Lisa smashed her. Yeah.

Mikah Sargant (00:09:31):
On purpose.

Leo Laporte (00:09:32):
She was probably pretty angry. <Laugh> that's something I had done. Yeah. So she had to get into it. Yeah. So I'm interested in in that, in the apple watch eight it'll be eight and perhaps pro or sport.

Mikah Sargant (00:09:45):
Yeah. I think that I I've, whenever he was talking about it, I for saw you being interested in that, cuz you used to, not, not just because you know, you, you like, because

Leo Laporte (00:09:52):
I have

Mikah Sargant (00:09:53):
The best knew

Leo Laporte (00:09:54):
Big hands.

Mikah Sargant (00:09:55):
Sure.

Leo Laporte (00:09:56):
And, and you, you have to have big hands for big, a big watch requires a big man.

Mikah Sargant (00:10:00):
I mean, you're rocking a stainless right now. Aren't

Leo Laporte (00:10:01):
You I'm rocking. Yeah, I think so. Yeah.

Mikah Sargant (00:10:04):
I like aluminum.

Leo Laporte (00:10:05):
I used to, I used to, yeah, that you were smart. It's so dumb by an, an object that is going to become obsolete in a <laugh> in a fine material. But

Mikah Sargant (00:10:15):
These are super PA I hate to use this, this sort of description, but passable <laugh> these devices I, I had before I came to TWI, I had like a series. Oh yeah. Two, I think. And I was able to send

Leo Laporte (00:10:29):
Out, I passed on all my watches. Yeah. I gave one to my son, Henry who promptly gave it to his girlfriend and then broke up with her <laugh> so I feel like that one was lost.

Mikah Sargant (00:10:37):
Oh, I've done one of those too.

Leo Laporte (00:10:38):
Yeah. Yeah. And then I gave one to my trainer, which he used for wrong. And then he said, he just told me the other day he said, I just got a new apple watch. Do you want the old one back? I said, yeah, no. But I also said, I had to tell him, dude, you bought it at the wrong time.

Mikah Sargant (00:10:52):
Never buy

Leo Laporte (00:10:53):
Apple products

Mikah Sargant (00:10:55):
The month, especially in September

Leo Laporte (00:10:56):
To August. Cuz September's gonna be in October. We're gonna see iPads, probably new max with the M two chip. Yes. Perhaps word of the rumored Mac pro. So there'll be a September event phone. Oh and AirPods probably too. Yes.

Mikah Sargant (00:11:11):
Uhhuh. At some point he didn't, he didn't really talk about AirPods. I'm not,

Leo Laporte (00:11:14):
You know, isn't it funny? I'm so uninterested in AirPods. I just don't like how they feel. I don't like how they hang outta my ear. Fair. I wear other kinds of earbuds. What

Mikah Sargant (00:11:24):
Do, do you find yourself wearing earbuds or heads?

Leo Laporte (00:11:27):
Well, I feel forced to buy Apple's silly recalcitrant to port a PO port on any of their phones. They didn't even put it on the iPad pro. Yeah. So I have to wear wireless.

Mikah Sargant (00:11:39):
Yeah. Certainly wireless, but earbuds versus the ones that go over your ears, what do you find yourself wearing?

Leo Laporte (00:11:44):
Well, I foolishly bought a pair of the $550 air pop pro what do they call

Mikah Sargant (00:11:52):
Airpods? Max pro max AirPod max. Yeah.

Leo Laporte (00:11:54):
Silly looking things and not great because but I like, I prefer over the year I'm wearing them right now. Mm-Hmm <affirmative> as you can probably see, since you are sitting five feet away

Mikah Sargant (00:12:04):
From me, as

Leo Laporte (00:12:05):
You can see, as you might might know. But air Budds earbuds, I'm not crazy about 'em. You know, I have, we have a sponsor at emos that makes molded ones. I like those. I think actually the, the Samsungs, the galaxy buds are low priced are quite good.

Mikah Sargant (00:12:21):
I've heard good things about those. Yeah. The Google. 

Leo Laporte (00:12:23):
I wouldn't

Mikah Sargant (00:12:24):
Get those. Oh no. Pixel buds are no good. They've

Leo Laporte (00:12:26):
Had trouble with those. Oh anyway. Eighty eight, eighty eight as Leo, the phone numbers. So that's the big news. There's much other to speak of and we will, but the big news is apple. Probably gonna have an event September 7th in just a few weeks to announce new iPhones, Leo and Micah, your tech guy phones after this. I like to must my hair. I must my hair. I must my hair. I like to mu my hair. All right. Let's see. The side effects were a little hot.

Mikah Sargant (00:13:05):
Just do

Leo Laporte (00:13:06):
What I tell you. Okay. I'm going to add, just do what I tell you. Let's see if we, oh, you can. In the in the, in the steam deck control.

Mikah Sargant (00:13:18):
You sure can.

Leo Laporte (00:13:18):
What would you like? What <laugh> I have many sound effects. Should we choose? You want a boy? Do

Mikah Sargant (00:13:26):
You have a boy?

Leo Laporte (00:13:26):
I have a boying. I have many boings. Let me

Mikah Sargant (00:13:29):
And we should definitely have a bell.

Leo Laporte (00:13:31):
Okay. Bell and a boying. Oh yeah. I see what you're saying because of the we got it right?

Mikah Sargant (00:13:36):
Bell. Yeah, we got it right. Bell. Yeah. And perhaps we got it wrong. Boying. Here's a,

Leo Laporte (00:13:40):
Here's a bling. I don't know if a bling is a ding and a buzzer. That might be a good guy. A

Mikah Sargant (00:13:48):
Ding, a buzzer walk into the bar.

Leo Laporte (00:13:49):
Yeah. Crystal. Here's a crystal stab. How about this? If we didn't get it right. We played

Mikah Sargant (00:13:57):
Crystal. I just make sure I get up and slap. No, my thighs. I recognize that sound.

Leo Laporte (00:14:10):
Yes, you should. Because you played a lot of Mario when you

Mikah Sargant (00:14:13):
Were. Ah. That's when

Leo Laporte (00:14:14):
UNLA okay. This is in the quickies section.

Mikah Sargant (00:14:18):
I taught a dog to play the first one. Here's a quickie. Probably BBA boy.

Leo Laporte (00:14:25):
Nope, no, Nope, Nope, Nope, Nope, Nope, Nope.

Mikah Sargant (00:14:31):
Ooh. That was kind scary. You

Leo Laporte (00:14:33):
Could keep playing that one. You know? BU BU BU bum. It would be like,

Mikah Sargant (00:14:43):
Oh, I thought that was the sad effect you had. I thought, although I should say that. That's

Leo Laporte (00:14:46):
The boring one. That's pretty good.

Mikah Sargant (00:14:47):
If you like what you hear. Oh, that was fun. Correct?

Leo Laporte (00:14:51):
What? You like

Mikah Sargant (00:14:52):
The one before that one? The clown. <Laugh> I don't know why that makes me laugh. Yeah.

Leo Laporte (00:14:57):
Well, let's put that one somewhere

Mikah Sargant (00:14:59):
Here.

Leo Laporte (00:14:59):
<Laugh> put that one there and then you have to name it. Well that says clown horn. Oh yeah. You can set the level. That's nice. 

Speaker 3 (00:15:07):
Correct.

Leo Laporte (00:15:08):
How about correct? How about that? Let's put that one in there

Mikah Sargant (00:15:11):
From a game show.

Leo Laporte (00:15:12):
From a game show. You are correct, sir. Whoa, whoa. So

Mikah Sargant (00:15:25):
We

Leo Laporte (00:15:25):
Just DS that's disappear.

Mikah Sargant (00:15:29):
You like that one? Bra

Leo Laporte (00:15:31):
I'm only gonna put one in if you like,

Mikah Sargant (00:15:33):
If I end up laugh, if

Leo Laporte (00:15:34):
You laugh,

Mikah Sargant (00:15:36):
I can't hear you. Wow. Why is there? Oh no. See, I did it again. I,

Leo Laporte (00:15:45):
I have to listen to the music so we know I'll have to rearrange at.

Mikah Sargant (00:16:12):
Oh no.

Leo Laporte (00:16:15):
Yes. Burke.

Speaker 3 (00:16:16):
Nothing. Mm-Hmm <affirmative> turn off mic.

Leo Laporte (00:16:21):
Turn off. What? Turn up his light. He's in the dark.

Mikah Sargant (00:16:27):
Ah, no, this is,

Leo Laporte (00:16:31):
This is my son. This is Henry. When's a baby.

Mikah Sargant (00:16:34):
No way. That's adorable. Yeah. Hmm. I felt like a plant under a T light.

Leo Laporte (00:16:43):
This is a good one.

Speaker 3 (00:16:44):
I don't want your pity. I'm thinking

Mikah Sargant (00:16:54):
You could play that. Anytime someone comes in the studio,

Leo Laporte (00:16:57):
This is the Jetson's doorbell. We should definitely

Mikah Sargant (00:16:59):
Have that. Absolutely. Yeah. Intruder alert. John has walked into the studio. <Laugh> to say, I love you.

Leo Laporte (00:17:08):
Aww. Play this for Kim. Him the phone angel. Oh

Mikah Sargant (00:17:15):
My I can.

Leo Laporte (00:17:16):
Hello, Kim sheer phone angel. I just

Mikah Sargant (00:17:20):
Come.

Kim Schaffer (00:17:20):
Laura, do you have a crush on me? She does always.

Leo Laporte (00:17:24):
She always plays the nicest stuff

Mikah Sargant (00:17:25):
For you. She

Kim Schaffer (00:17:25):
Does. I love her.

Mikah Sargant (00:17:27):
Yeah. Is that a Paisley rooster on your shirt?

Kim Schaffer (00:17:32):
I can't even say what I was just about to say. Apparently not. My friend was wearing a halter top that had a big

Leo Laporte (00:17:37):
Paisley rooster. This looks more like

Kim Schaffer (00:17:39):
The, a big rooster on it yesterday.

Leo Laporte (00:17:42):
Don't not

Mikah Sargant (00:17:42):
Say anything. Okay. There was no way you wouldn. I really thought it was like a chicken. It's

Kim Schaffer (00:17:46):
Not, but she was wearing a chicken yesterday. So it's hilarious that you said that and we were,

Leo Laporte (00:17:51):
That's actually a beautiful pattern. It's kind a kind of Russian looking

Kim Schaffer (00:17:54):
What it is. It's Russian

Leo Laporte (00:17:55):
Looking <laugh> it looks like Russian. Yeah. Anyway, Kim is the anyway, moving right along.

Kim Schaffer (00:18:02):
Today's been a weird day already. Already.

Leo Laporte (00:18:04):
Yeah. What? Like what?

Kim Schaffer (00:18:06):
Well, you know, you shouldn't do updates right before the show

Leo Laporte (00:18:09):
<Laugh> oh, you weren't sure. If we would be able to take phone calls because Tim's computer as his windows want,

Kim Schaffer (00:18:16):
But it works now. It works.

Leo Laporte (00:18:17):
It works. Got rebooted. Yeah. So did you see, did it pop up and say, Hey, we'd like to do some updates right now.

Kim Schaffer (00:18:21):
No, it was just spinning. When I looked in and I go, that might be a problem. <Laugh> and it was like me updating my iPhone, which they told us to do yesterday, 15 minutes before I was leaving the house today, that was also kind of

Leo Laporte (00:18:35):
Stupid. That's the other big announcement, big news story is everybody who has a, any apple device, iPhone Macintosh. I don't think the watches of the TV's got updated, but iPhones, iPads, and Macintosh must do the update because there's a zero day mm-hmm <affirmative>. That is zero day means it's, it's a vulnerability that is currently in the while being exploited that gives some, an attacker. You go to a maliciously formed webpage and attacker access to your computer takeover. So that's bad. So if you go to a website that, you know, you don't even might even know that it's malicious, you might even be a legit site that God hacked itself, you could really get in trouble. So,

Kim Schaffer (00:19:16):
And, and, and all of you out there using zoom need to update that

Leo Laporte (00:19:18):
As well. Zoom as well. Zoom has a similar problem. Always do the updates, except right before the radio, the

Kim Schaffer (00:19:24):
Only time. Well right before the radio show or right before you're leaving the house, which was the stupid thing I did this morning. But your

Leo Laporte (00:19:30):
Phone's okay now it's fine.

Kim Schaffer (00:19:31):
It's working. Yeah, yeah's

Leo Laporte (00:19:32):
Fine. This is a pretty quick update. It doesn't take a real long

Kim Schaffer (00:19:34):
Time. Yeah, it didn't take that

Leo Laporte (00:19:35):
Long windows on the other hand. Whew.

Kim Schaffer (00:19:38):
<Laugh>

Leo Laporte (00:19:39):
What can I what can, what should we start

Kim Schaffer (00:19:41):
With? Let's go to Gina and Venice and she's having problems with her fairly new iPhone. And I perfect. I'm hoping it's not because of this zero day problem that you're talking about.

Leo Laporte (00:19:50):
Well, Mike is here. Maybe it is. Maybe it's <laugh>. He's the host of iOS today. If anybody will know the answer. It's Micah. Gina. Thank you, Kim. Hello, Gina. Welcome.

Caller 1 (00:20:01):
Good morning. Good morning. You were, you've all been making me just ch this morning. Oh,

Leo Laporte (00:20:10):
Goodling I love that word.

Kim Schaffer (00:20:11):
That's that's a good word. That's

Leo Laporte (00:20:12):
A great

Caller 1 (00:20:12):
Word. Yes. Yes. So I have updated. I'm very, very cognizant of, of updates, so excellent. I'm I'm good in that area. Good. But what's happening is I, I keep losing I'm on speakerphone. Are you able to hear me out?

Leo Laporte (00:20:28):
Yes. We you say on. Great.

Kim Schaffer (00:20:29):
Yeah.

Caller 1 (00:20:30):
Okay. I I'm getting my wifi connection keeps going on and off and I'll get little messages on the bottom of the screen that says your wifi is is off. And then a second LA a nanosecond later it's back on. Mm I've. Gone through apple support. I've reset the network configuration. I've shut down. I've done whatever I can. And I'm not sure what's going on. I am gonna say I have robo killer on my phone. I don't know if that's a, a problem. No, that

Leo Laporte (00:21:16):
Should, should. That's the Andy spam. Andy robo problem.

Mikah Sargant (00:21:19):
That's a good question though.

Leo Laporte (00:21:20):
Yeah. Do you, so the wifi, so what you're saying is that wifi turns off and on kind of randomly, and you see a little pop up that says WiFi's turned off and then you see again, and you're not touching the phone or doing settings or anything just does it all by itself.

Caller 1 (00:21:34):
It does it all by itself.

Mikah Sargant (00:21:37):
This is a, this is a troubling one because there, the problem is there could be so many different things that are, are, are affecting it. The fact that it's disconnecting, do you have just one wifi router in your home? What's your, what wifi router do you use in your home?

Caller 1 (00:21:54):
The, the name or, or what? Yeah,

Mikah Sargant (00:21:55):
I, yeah, the brand

Caller 1 (00:21:58):
I have to go look. But it it's

Leo Laporte (00:22:00):
Okay. You don't need to go look.

Mikah Sargant (00:22:01):
Yeah. The reason why we're asking is because depending on kind of how that setup is is, is set up so to speak it can sort of bounce you between different networks. So if you've only got one router, that's, that's good enough to know. Yeah.

Leo Laporte (00:22:15):
It feels like it isn't the iPhone that it's, that it's, you're actually your WiFi's coming up and down and that's what, that's what your iPhone is reporting. Does any other device say anything?

Caller 1 (00:22:25):
No, no. I've got an iPad. I've got an apple iPad. I have an nine Mac

Leo Laporte (00:22:35):
And, and no, none of them show that problem.

Caller 1 (00:22:39):
Not at all. Yet not none of them. And I re, and this is a new problem. The phone is probably six, seven, I don't know whenever.

Leo Laporte (00:22:54):
So, so the first thing I'm gonna have you do, and we won't be able to sit around while you do it is to go to settings <laugh> and reset your network settings. So go to settings. I did that. You've already done that. All right. Well, we're, we're running at a time. Hang on. We'll answer off the air, I guess, Leo and Micah, your tech guys, more of your calls coming up. So let me, let me run you through the standard procedure. Yeah. Okay. So first thing of always switch your phone off and then turn it back on again. Yeah. And I mean really off, not just hit the screen off button, but really, you know, press the screen off and the volume up and it's slide to turn off and all, and you've done that.

Caller 1 (00:23:42):
Yes.

Leo Laporte (00:23:42):
And then you also did the, the extra step of going into the settings, the network settings mm-hmm <affirmative> and reconnecting, right. Resetting your settings. Well,

Mikah Sargant (00:23:53):
And I wanna clarify on that, Gina, cuz there are two ways that you can do that. And so I wanna see which one you did, where you launch settings, you tap on wifi and then you disconnect from the network by choosing, forget this network. That's one way to do it. The other way is settings general reset. And that's where you reset your network setting. So those are two different. And I'm curious which one you did.

Caller 1 (00:24:19):
I hate to say it, but I think I did both of them. Okay. That's

Leo Laporte (00:24:24):
Make sure, make sure you've done that. The re it's the same place where you erase your phone you know, you can erase all settings, you can erase everything, but if you just erase the network settings and start over, sometimes that helps. Have you tried rebooting your router?

Caller 1 (00:24:40):
I think so. I,

Leo Laporte (00:24:42):
So you unplug it and plug it in again. That should be, that should be enough. And you did forget the wifi. What else? I mean, at this point now we do, we did all the easy things. Mm-Hmm <affirmative>

Caller 1 (00:24:53):
Yeah. So maybe I didn't, I don't think I, I rebooted all the way. So I'll go back the router

Leo Laporte (00:25:01):
Just in case it's the router. Although, because you say you're not seeing this problem anywhere else, it seems unlikely. Right

Caller 1 (00:25:07):
Matter.

Leo Laporte (00:25:09):
You know, the other thing is that sometimes, you know, things go wrong. Like you might have a loose wifi antenna in the phone and that's something only apple can die hardware. Yeah. It could be hardware. Apple can diagnose that if you bring it into the apple store.

Caller 1 (00:25:24):
Okay.

Leo Laporte (00:25:25):
That might be, well, that might be what you need to do because I think we've done all the easy things. It sounds

Mikah Sargant (00:25:30):
Like because what, especially you go to the apple store, you'll be able to connect to their wifi network as you're getting the help that you need. And if it's not, if it is happening there too, that gives you more, gives them more insight into this being a larger issue. But if you were able to connect to other wifi networks and not experience this problem, then you know that it has something to do.

Leo Laporte (00:25:49):
Yeah. That's a good point. Yeah. Can you go to a coffee shop? Mm-Hmm <affirmative> and have the same. Does the same problem happen? That's a good test. Okay. The other thing is, make sure you're I presume you're close to your wifi router. You're not, you're not distant from it,

Caller 1 (00:26:02):
Right? Correct.

Leo Laporte (00:26:03):
Yeah. Cuz it, you can get out of range and it can be going in and out cuz you're just out of the range. Okay.

Caller 1 (00:26:08):
Okay. Yeah.

Leo Laporte (00:26:09):
Try another, go to a friend's house and try their wifi. See if that happens.

Caller 1 (00:26:13):
I will try that. I will try that and see

Leo Laporte (00:26:15):
Yeah, if it does then it's the phone then it's the phone for sure.

Caller 1 (00:26:20):
Okay.

Leo Laporte (00:26:20):
If it doesn't then it might be your internet <laugh>

Caller 1 (00:26:25):
Oh,

Leo Laporte (00:26:25):
All the stuff that we do is kind of troubleshooting is really essentially eliminating possibilities. So you, we always start with the easy one, right. And then slowly work our way up now you're going now you're actually gonna have to leave the house.

Mikah Sargant (00:26:38):
<Laugh>

Caller 1 (00:26:40):
I'm a, I'm a nurse. And I know that's, that's exactly what you do to ING the same

Leo Laporte (00:26:45):
Thing. Yeah, exactly. Same thing.

Caller 1 (00:26:47):
Rule out everything, everything that you think it could be. And then you look for zebras, as they say

Leo Laporte (00:26:54):
<Laugh> oh zebras, what does, what does that mean? Zebras?

Mikah Sargant (00:26:58):
It's I love that saying it's

Caller 1 (00:27:00):
Looking for the, the most unexpected problem. You

Leo Laporte (00:27:07):
Were looking for a horse instead. You got a zebra.

Mikah Sargant (00:27:09):
Yeah. When you hear the, the hoof beats <laugh>. Yeah. You know, do you see that's

Leo Laporte (00:27:14):
A great line. I love that.

Caller 1 (00:27:18):
Oh, well you guys are wonderful. I, I listen to you every week. And I learned so much from you, Leo. I have so many products that I've gone out and got and purchased as of you.

Leo Laporte (00:27:31):
I'm sorry. We've broke. We broke your

Mikah Sargant (00:27:33):
Yeah. We may spend money. <Laugh>

Leo Laporte (00:27:36):
I'm so glad you listen. Thank you, Gina.

Caller 1 (00:27:40):
Oh, thank you. Take care. You as well. All right.

Mikah Sargant (00:27:44):
I can feel the music. Can

Leo Laporte (00:27:45):
You feel it? But are you dancing?

Mikah Sargant (00:27:48):
You know, I am. If

Leo Laporte (00:27:49):
You're in your chair, is it dancing?

Mikah Sargant (00:27:51):
If that's all you can do.

Leo Laporte (00:27:52):
Yeah. I guess you have to stay close to the mic. So we spent some mic, a Sergeant, Leo Laport, your tech guys. We spent some time with Gina. She's a nurse. And she understood when we explained how you troubleshoot technical problems. She said, it's the same thing we do in the hospital. Mm-Hmm <affirmative> you, you, you, you eliminate the easy ones. First. You say, well, you have a fever. You know? So we're looking at the easy ones, you know, resetting, turning your phone off and on. It's the first thing to do. And then resetting your network connection and things like that. Turning the wifi off and on. And now we're gonna reboot the router. None of this worked by the way. <Laugh>, I'll be happy to know. So the next step Gina's phone was on and off, up and down, we call it flapping in the business when you're, when your WiFi's turning off and on at a rapid pace, that's called flapping. And we said, well, go over to a friend's house and see if it happens with their wifi. And this is a, this is a good test. Cuz if it does with their wifi, then it's the phone. Mm-Hmm <affirmative> if it doesn't with air fi, then it's your wifi. She says, yeah, we'd call that a zebra in the business, in the, in the hospital. What's the zebra.

Mikah Sargant (00:28:59):
Yeah. But, and this is interesting cuz typically the saying is a, it's kind of an AUMs razor saying, it's saying, when you hear the hoof beats, don't expect zebras because it's probably horses, but you can flip that on its head and say, if you've ruled out horses, if you've ruled out horses, it's gotta be, it's gotta be a zebra

Leo Laporte (00:29:15):
<Laugh> I like it. Okay. This is good. I'm writing this down. I'm gonna use this. It could be a zebra could be a zebra. So the last step of course go to the apple store and they can diagnose a hardware issue. Normally Scott Wilkinson joins us at this time. He's doing something. I forgot what it is.

Mikah Sargant (00:29:34):
I, laser projectors are cool. I'm I'm filling in

Leo Laporte (00:29:38):
<Laugh>

Mikah Sargant (00:29:39):
That's all I know. Maybe

Leo Laporte (00:29:40):
We just take a call Brian in Ello, California. Hi Brian, Leo Laport. My Sergeant, your tech guys.

Caller 2 (00:29:46):
Oh good morning, sir. Thank you. Is my call? Laser

Leo Laporte (00:29:49):
Projectors are cool. You're welcome. Good to hear from you, Brian.

Caller 2 (00:29:53):
So Leo, I'm a, I'm a retired police officer. I used to work at pretty much the biggest university system in California and I did a lot of internet related crime.

Leo Laporte (00:30:03):
Nice. Cool. Would you say that you were a forensic computing

Caller 2 (00:30:07):
Guy, forensics? I was actually the detective that, you know, I'd be the, the handling detective. So when somebody would come in and say, you know, my boyfriend's revenge porting me. Oh Lord. I'd be the guy that handled that and take the case actually to the court. But that experience of course made me I work with computers a lot. I work with windows, Mac, Linux. But it made me very, I don't wanna say paranoid, but I'm cautious. Yeah. And now that I'm retired, I, I find myself being the it guy for the family and friends. And so of course I tell them, Hey, you know, before you take your bank statements and stick on Google drive encrypt.

Leo Laporte (00:30:43):
Yeah.

Caller 2 (00:30:44):
Cause it's unbelievable. The things people will do know.

Leo Laporte (00:30:46):
I know, I know. I know.

Caller 2 (00:30:48):
And so I'm like, okay, I had to come up with something that they could do that was easy, but would be secure. And what I came up with was seven zip

Leo Laporte (00:30:58):
Have a good password archive file.

Caller 2 (00:30:59):
Yeah. And I'm just, but, but I've been doing this for a couple years now. What I'm kind of in my mind, I'm like, God, is that really safe enough?

Leo Laporte (00:31:07):
That's boy, you're asking now the very good question, which is really does seven zip have good encryption because it's possible. Not in fact there have been other zip programs that have been easily cracked. So you're, you're saying encrypt my file. Seven zip with a password. Of course the password they choose is also a vulnerability. Right. So make sure you tell 'em, don't say their password is password or monkey 1, 2, 3, come up with a good one. But remember you're you're putting up roadblocks. That's always the, the thing about security it's nothing's perfect. But you're putting up speed bumps for the bad guys. And seven zips encryption is very good. It, it is

Caller 2 (00:31:49):
Actually that you can select AEs 2 56.

Leo Laporte (00:31:52):
Yes. That's exactly what I was gonna say. That's strong encryption and that's very good. So, okay. So that is safe as, as long as they it's, again comes down to now because seven zip is using good encryption. It comes down to the password they choose. And if it's a, it's a easily guessable password, where, what here, there's an interesting point to bring up here, which is how passwords are cracked. You, you I'm sure you already know this, but I'll just for everybody else. When you're trying to get into somebody's website or into their phone, almost always. There are things to slow you down to what they call it, rate limiting or in the case of a phone, it might after 10 tries, it might say, sorry and blow up. All of these things are designed to prevent rapid brute force cracking. But when you're talking about a file, that's on a drive. If somebody gets that file, they can work at it on at their leisure. There's no rate limiting going on so they can use cracking tools on a seven zip. That goes very, very fast. Hundreds of thousands of tests a second. That means that it's possible to brute force a password. If it's not a good password, am I making this clear? Do you under you? I know you understand Brian. Yeah, but

Caller 2 (00:33:03):
That's a, I just you know, I used to get the kids would come in and they're like, their passwords were all the same for everything. And, and they're wondering how their exboyfriend got into their Facebook.

Leo Laporte (00:33:11):
Oh exactly. But it's not as big a deal on a website or on your phone because there are things that slow down bruteforce cracking. I can't do a hundred thousand passwords a minute on a website. The website will stop, you know, after a few and, and sometimes you'll see, oh, you gotta wait a minute now or wait five minutes now. Or the website will just say, forget it buddy. Or it's slow coming back. But when you have a file in your possession, there's nothing to slow you down. And so then brute forcing becomes a really powerful tool. So even something you might think is a good password, like the, their date of birth and their initials or their mother's maiden name is not, it has to really be a long, longer is better as you know, longer is better and as random as possible. And that's why you need a password manager, but this is a, ah, yeah. Good luck. Describe Brian. You're getting them. You're just getting them the first steps. So that's what I'm saying. You're giving them good speed. Bump,

Caller 2 (00:34:06):
Baby steps.

Leo Laporte (00:34:07):
Yeah. Baby steps. But, but really the, because seven zips using strong encryption, the next step is strong password because okay. Because they can run these tools against it that will really rapidly test passwords. And it's kind of mind boggling how good these brute force crackers are. They're very, very good.

Caller 2 (00:34:28):
Okay. Well, I appreciate that, sir. I feel a little bit better now. I was kind of, I was kind of, I've been telling people to do this for like three or four years and I thought, gosh, I really should. It's

Leo Laporte (00:34:35):
Worth checking. Well, you, you knew that it was AEs 2 56. That's those are the, that's the words you want to hear.

Caller 2 (00:34:41):
Yeah.

Leo Laporte (00:34:41):
Yeah. Sometimes you hear people say, and I always laugh. Military grade encryption or government grade encryption. We're all using the same. The best.

Caller 2 (00:34:50):
Yeah. We, we had AEs 2 56 on our radios. Yes. Which we never used it, but

Leo Laporte (00:34:54):
That's strong encryption for a radio. That's very strong encryption.

Caller 2 (00:34:58):
Yeah. We never used it. We always it's like we had something sensitive. We would just, Hey, I'm gonna call you on your cell phone.

Leo Laporte (00:35:04):
<Laugh> yeah, right. Yeah. Let's meet in the park. We'll discuss. Hey, thank you for your service. I'm sure those kids really appreciated having having you there.

Caller 2 (00:35:12):
Most of the time they did, sometimes they didn't. <Laugh>

Leo Laporte (00:35:15):
The only time I get in trouble in college. And this was, remember the seventies when streaking was big <laugh> we, it was a mass streak. It wasn't just me, everybody on the freshman campus was streaking. I was the one that the campus police chased up the staircase and asked me for ID. At which point I said, sir, as you probably can tell, I have no idea.

Caller 2 (00:35:40):
My name is John Smith.

Leo Laporte (00:35:41):
<Laugh> yeah.

Caller 2 (00:35:43):
<Laugh>

Leo Laporte (00:35:44):
They just, as, as strong talking to is all I got. Thank goodness. Cuz everybody else was doing

Caller 2 (00:35:48):
It. Yeah. Well it's all in good fun. You know, when you're a campus cop, you have to understand what, who you're working with

Leo Laporte (00:35:52):
Now. Exactly, exactly. And they, you know, we really appreciated them because they kept us safe. I mean, that really was the, that was their real job and you know, protecting ourselves from ourselves. Certainly mm-hmm <affirmative> but the outside world also, Hey, thank you for the job you did Brian. I appreciate it.

Caller 2 (00:36:07):
Oh, thanks for taking my call. I appreciate

Leo Laporte (00:36:09):
It. It's a great question. I think people say, oh, just put it, you know, I put it in a Dropbox, that's safe. I cloud is safe. The thing to remember is, you know, sort of safe unless your account gets hacked or there's a malicious employee, you know apple really pushes how, oh, we're use encryption on the phone and everything. But when you use iCloud to back up, apple has access to all that data. Mm-Hmm <affirmative> so it is, if it's something really private, we should do something. Our friend, Steve Gibson, our security guy, he used to call it P pre pre egress encryption, but we changed it to pie. Good. One pre-internet Inre encryption. That's a choice encrypt before you put it on the net, because you never know when a site will be breached or if there's a malicious employee and none of these sites for, for many good reasons, encrypt in place, you know, always ask you encrypt in place. None of them do. Good question. Thank you, Brian. Leo LaPorte, Mica Sergeant more calls coming up, then we'll talk about pro laser projectors or big screen TVs or something.

Leo Laporte (00:37:21):
Yeah. It's a very, it's a, it's a really good question. Yeah, I like that. Yeah. Yeah. And for instance, yeah. When those those celebrity pictures were being released of Scarlet Johansen and stuff, a lot of that stuff, almost all of it was on iCloud and because they were able to social engineer, well, in case of Paris Hilton, for instance, her iCloud password was the name of her dog, which everybody knew because they saw it on the show. Yeah. And so of course that's the first thing somebody tried. So yeah. Oh Janet Jackson. Yeah. Alive. Right? Okay. This could no, no, she's not. Oh, this could break your computer. Oh, that yes. Okay. <laugh> Leo Laport, the tech guy, my Sergeant, your tech guy. So is this the song professor? Laura, are you trying to, are you trying to kill me? <Laugh> so this song, this is a weird story.

Leo Laporte (00:38:14):
Does not compute this song has a particular frequency in it that actually breaks a certain kind of hard drive. Microsoft software engineer. Raymond Chen told the story. It's not really a problem these days, but older windows, XP laptops. When you play the music video for rhythm nation, which I take it is what we were just listening to. Is that right? Okay. Cuz I don't know he didn't name the manufacturer, but, but an unnamed major computer manufacturer discovered that playing the video would crash certain models of its laptops. They couldn't figure out why. Like in fact you wouldn't just have to play it. If like Micah, you were playing it, it could crash my laptop. What? Yeah. If you played it loud enough, one of the, the song contained one of the natural resonant frequencies <laugh> for the model of the 5,400 RPM laptop, hard drives that they and other manufacturers used.

Leo Laporte (00:39:12):
So the sound waves coming from Janet Jackson's rhythm nation vibrated at a frequency that would make the hard drive go. I can't take it. And crash. It's called vibration resonance. What did the manufacturer do? What do you think they call Janet say, Hey, could you redo that song? No, they, they put a filter in oh, in the audio pipeline that found that frequency and would just remove it. Apparently it wasn't necessary. <Laugh> cuz the song didn't sound worse. I guess. This is not the only thing that would crash windows. Another Microsoft developer revealed playing the game 101 monochro mazes would crash the machine because the speaker trace and reset trace were too close to each other. This is Larry Osterman on Twitter. A couple of days ago, the hardware boffins invested this back when Microsoft had boffins I think they've gotten rid of them all, but the Microsoft boffins investigated and discovered the trace to the speaker on the motherboard was too close to the reset trace.

Leo Laporte (00:40:20):
And I guess the vibration <laugh> would, would move the speaker. The trace is, is, is the line connecting on the, on the circuit board would buzz it in such a way that would reset the computer. Holy moly to reset the computer. That's crazy. So anyways, this is just a good thing to know and probably we just crashed a whole bunch of old windows XPS, but it was time rah. It was time. Get a new computer. If Janet Jackson, I think that's a good rule. If rhythm nation crashes your computer time for a new time for a new computer that's perfect. Eighty, eighty eight, eighty eight. Ask Leo the phone number. Let's go to I think Valencia, California now and say hi to Roco. Hello Roco.

Caller 3 (00:41:09):
Hey Leo. Didn't you hear me? Right?

Leo Laporte (00:41:10):
I hear you. Great. Welcome.

Caller 3 (00:41:13):
Yeah. Speakerphone. I think sometime the people don't like that. Yeah. A long story short I'm I've become very disenchanted with, with apple. This is probably my last product I'm gonna buy from them.

Leo Laporte (00:41:23):
Oh no. What happened to you?

Caller 3 (00:41:25):
Well, this is to sum it up in a nutshell here, I went ahead and I had a computer from 2012 and so this time for a new one. So I went ahead and uped the game. I went over and I bought, I purchased from apple. I purchased a MacBook pro 16 inch M one max 64 gig. And I thought this is gonna be a great thing. Yeah.

Leo Laporte (00:41:46):
That's an expensive machine. That's nice. You spent thousands. I mean yeah.

Caller 3 (00:41:50):
$4,000. Wow. So anyway, I, you know, I said I guys over at the geek squad because I didn't take it to apple tickets to geek to do it. And they, I said transfer my data from my small 13 to my 16 inch. No problem. Well the pictures didn't come in alone. Oh

Leo Laporte (00:42:06):
Wait, wait, this is an Apple's fault. This is the geek squad's fault.

Caller 3 (00:42:09):
Well maybe somebody says, now you gotta go back to apple. So I went to apple.

Leo Laporte (00:42:12):
Well, wait, first of all, let me tell you what you do, what you should have done. And from future reference, when you first turn on that new MacBook, it'll say, oh, do you wanna transfer your data from your old MacBook? And you say, yes <laugh> and then there are a variety of ways to connect it. The fastest would be with a Thunderbolt cable. If you have it on the old one, if not, you can use an ethernet cable or do it over wifi, which is slow, but we'll get your pictures. We'll get everything. It

Mikah Sargant (00:42:38):
Literally makes it like the old one is a new one. It's

Leo Laporte (00:42:41):
Very, I've done it so many times consistent is amazing. So the pro I think your problem is really gonna be with best buy.

Caller 3 (00:42:48):
Yeah. I took the wrong path anyway. Okay. So anyway, but now I got it resolve long thing. Now all my documents <laugh> they're not one of the documents cause I have my, this, my, that, et cetera. And so I have to go to find her. You go to find her and they're not under documents. I have to go to desktop and they're in a file and desktop, all my, all my documents.

Leo Laporte (00:43:09):
Thank you again. Thank the geek squad. So the next thing to do is just drag them into the documents folder.

Caller 3 (00:43:15):
Just drag them in documents.

Leo Laporte (00:43:16):
Yeah. Just move. That's what I got you can, you can rearrange it. Were you copying it over from a windows PC?

Caller 3 (00:43:22):
No, no, no. This is from, this is from my Mac.

Leo Laporte (00:43:24):
Okay. With my cause windows does that. It calls things. My documents, my folder, my, my, my, my

Caller 3 (00:43:29):
That's, my, my old habits from when I was doing windows. Got it. Why would I would got it? I, my, this my, that.

Leo Laporte (00:43:37):
So the document, you can call it anything you want, honestly. And, and you can manage it that way, but if you just want to go with the apple way so that the finder can see it, but what you, the other thing you can do is in finder, you can drag any folder to that doc on the left there and, and including the, my documents folder. And then that'll be your documents folder. So you don't, you're not required to do it the apple way, but if, if you just wanna make it easy, just you can literally drag them all over to the, my documents.

Caller 3 (00:44:06):
Well, the most people do that, do they put 'em in, in the documents folder? They keep 'em in the binder. They do. Okay. Yeah. Not simple enough. All right. All moving on. Second question. I have, I overheard you talking about passwords and I'm probably guilty of that. I've done password, like, you know, sleepy hollow. When I change the numbers, 1, 2, 3, 6, 5, 9, or whatever it is. And I've done that for a lot of my different cause it's to doggone hard to, to remember all these passwords. And then I went and bought one password. Good man, my phone, I have that, but I have the same situation. I don't wanna start creating all these, you know, complicated passwords. Remember what this, so I wanna make one

Leo Laporte (00:44:44):
Password's one passwords job. Let it do it.

Caller 3 (00:44:48):
Oh, do it,

Leo Laporte (00:44:49):
Let the passwords, it will remember them. You still have to remember one password. That's the password to get into the vaults.

Caller 3 (00:44:56):
Yeah, I know that by number.

Leo Laporte (00:44:58):
But, but, but other than that, yeah, you sh, if you're creating a password that you could look at and say, I remember that it's, you're not doing it right. Passwords should be long. And unmemorable because they're totally random combinations of upper lowercase letters, numbers, and punctuation. And the longer, the better some sites will limit you. But as long as the site will let you or a computer program will let you make it as long as you can, because you don't have to remember it. So if it's 38, I make 64 character passwords routinely because I don't have to remember it. PA one password will,

Mikah Sargant (00:45:30):
When you create the login, the application itself is going to know it's going to tie the two together. It's gonna say, when this person goes to this website, this is the password that they created for that website, or when they launched this app, this is the password that they created for this app. And so it will automatically suggest to you what password you're supposed to type in. So you don't have to go, you know, climbing through the whole list of passwords that have been created because it's linked together automatically.

Leo Laporte (00:45:56):
And we're saying, by the way, we're saying one password, but any password manager mm-hmm <affirmative> will do this. They all do one. Password's a very good one. You know, I think you made a good choice kind of let go and let it. I know it's a little scary. If you have dictionary words in your password. Remember I was talking about how the worst case scenario is, it's a file that's making run a brute force cracking tool on those tools are very, very fast millions sometimes of passwords a second. So they'll go through every word in the dictionary in every possible order with additional numbers. Sometimes people say, oh, I know what I'm gonna do. I'm gonna be elite hacks, or, and I'm gonna replace all the LS with ones and the E with threes and the O's with zeros, no one will guess it.

Leo Laporte (00:46:44):
Then that's the first thing they try. So a brute force, password crackers so fast that anything that's memorable at all to you you're outta luck. So I, there, there are various places you can go online to see how good your password is. If, if a brute force, you know, the, the worst case scenario applies I'll, I'll find a good one. Put it in the show notes@techguylabs.com because honestly, it's easier than you think these guys are very aggressive, very clever. So do a good job. Leo LaPorte, mic a Sergeant, your tech guys more to come. Steve Gibson has a password haystacks. Steve Gibson password strength will give you a link to his password haystacks. That's probably a good one. That's a good one. Grc.Com/Haystack HTM. I'll put it in the chat room. How big is your haystack? And you know, in this, in this one, his, his I idea is longer is better. So you could put a password in there. In fact, I should have asked him for his passwords and you could see the, the, how long it would take in a variety of different things. It's so it is important to understand it's not a password strength meter <laugh>. He explains that though.

Leo Laporte (00:48:30):
There are password strength, meters out there too.

Mikah Sargant (00:48:33):
Yeah. I think one password might have one on their

Leo Laporte (00:48:35):
Website. Yeah. Oh yeah. That, yeah. And sometimes websites will say, well, that's weak. That's strong.

Mikah Sargant (00:48:41):
They've got a username generator now.

Leo Laporte (00:48:44):
Yes. As well. Yes. Everybody's doing it now. Yeah. Thank you. Bit warden started that one. So he has a good explanation of all of that. And some pat and some links that are good. Whoa. Hey, Hey. Hey. How are you today? Leo? Leport here. The EEC guy mic is Sergeant tech I two. Hello? Hello. T T not T <laugh> T tech I two as well. In addition, mm-hmm, <affirmative> also talking about computers, the internet, home theater, digital photography, smartphone, smart watches, smart stuff.

Leo Laporte (00:49:28):
You know, that's actually something that has been a big trend. When I first started doing this back in the 18th century, the odds, no. Before the odds in the 1980s, Uhhuh the com in late, late eighties, early nineties, the computer was this thing, and you didn't have computers anywhere else. It was a thing on your desk, or it was a thing in now there's computers everywhere. And we call it computing at the edge. And kind of, if, if I had really thought about it, I think some people did, you could see this coming, the computers would get cheaper, smaller, so small and so cheap that you could put them in things like refrigerators or microwaves or cars or phones. And at some point, even in things like light bulbs,

Mikah Sargant (00:50:10):
Right.

Leo Laporte (00:50:11):
And computing would just move out to the edge. And I think maybe I, you know, I should look back, but I feel like maybe even at the time we talked about this idea that someday everything will have a certain amount of intelligence mm-hmm, <affirmative> built into it. Now I'm seeing the same idea coming to robots. You know, a lot of times when they, when we think about robots, we think about it, you know, house robots, standing at the sink, doing the dishes instead of you. Yeah. No robots are doing the same thing. Computers did like an iRobot, the Roomba vacuum cleaner. There might be a little dish washing kind of a thing.

Mikah Sargant (00:50:49):
Jason Snells TRO robot where it dunks the tea into the water over and over again. Yeah. That seems

Leo Laporte (00:50:54):
Automated a kind of trivial use of robotics, but

Mikah Sargant (00:50:57):
Yeah, but it,

Leo Laporte (00:50:58):
But it works, but more and more, you're gonna see things, I think like that just as we've seen computering computing, mu moving to the edges, robots get more capable, less expensive. You're gonna see them in a variety of mostly purpose built things like the T dunking robot. That's all it does.

Mikah Sargant (00:51:14):
Yeah. It's single, single purpose,

Leo Laporte (00:51:16):
Single purpose thing. I, and I think maybe our, our vision of robots as, you know, giant machines, you know, turning cars around to fix them, or, you know something Android in your house that, you know, puts the kids to Rosie, Rosie that that's, I don't maybe not gonna be the, the future. I think we're already starting to see these ubiquitous little things,

Mikah Sargant (00:51:39):
Things, even the robot, they just presses a single button.

Leo Laporte (00:51:42):
Yeah. Could be

Mikah Sargant (00:51:43):
That's job is just to press a button

Leo Laporte (00:51:44):
That only happens when it's so cheap. The only put a computer in a light bulb, if it's really cheap, the people who, you know, CR created this computing revolution, if they had known, oh a hundred years, it would be a computer in a light bulb. They would've said that's a terrible use of mm-hmm <affirmative> computing. What a waste of computing power just as I did is an ere thing with a T bag robot. Well, that's a terrible use of a robot. That's all it does dunk tea bags, but you know, if they're cheap and, and ubiquitous, and it's easy to make, why not robots everywhere? What's your purpose? I spread toast. <Laugh> I just put your butter on it's 11 <laugh>, 88, 88 as Leo. Shane is on the line from Indianapolis, Indiana. Hello, Shane

Caller 4 (00:52:31):
Leo. How

Leo Laporte (00:52:31):
Are you? I'm great. How are you?

Mikah Sargant (00:52:33):
I'm doing well. Thank you.

Leo Laporte (00:52:35):
What's up? Good.

Caller 4 (00:52:37):
All right. So I'm a desktop engineer.

Leo Laporte (00:52:40):
Okay.

Caller 4 (00:52:41):
And we've been using, and this might be outside of this definitely a windows weekly question. We we've been using the Microsoft business store yeah. To kind of, you know, round up our, our apps and stuff like that, to where our users can only install certain apps

Leo Laporte (00:53:02):
So that you sell them's a it's B2B it's selling from businesses to businesses.

Caller 4 (00:53:10):
Kind of except like, okay. Say, say you're in an enterprise environment and you wanna limit the apps that they can get to in the Microsoft store. Yeah. Okay.

Leo Laporte (00:53:22):
Ah, device manage. Oh, I see. So it is, it is a subset of the public Microsoft store. Right. Got it. I see. So the it department says, well, we don't want you installing any fart apps, so we're gonna have a subset of useful apps. And this will be the business store. You'll see, on your version of windows.

Caller 4 (00:53:39):
Right. Got it.

Leo Laporte (00:53:40):
Exactly.

Caller 4 (00:53:40):
Got it. Well Microsoft is retiring that, of course they are. They're retiring everything in January, 2020, of

Leo Laporte (00:53:49):
Course. They're yeah.

Caller 4 (00:53:52):
So they've switched to I keep reading about it. It's it's they're switching to what's called <inaudible> and it's a command line type install, like in Lennox, you know, you have app get,

Leo Laporte (00:54:05):
Yeah. You're talking about, are you talking, did you say winge? Cuz you faded out, are you talking about winge?

Caller 4 (00:54:11):
Yeah. It's winge.

Leo Laporte (00:54:12):
Winge. Yeah. It's a, it's what we call a package manager and 

Caller 4 (00:54:16):
The windows package

Leo Laporte (00:54:17):
Manager. Yeah. This one comes from Microsoft, but there's another one there, others out there for when is like chocolate to use the one I use just cuz I like the name. Yeah. Yeah. So these are tools.

Caller 4 (00:54:26):
I go ahead. Go ahead. I, I like chocolatey, but of course my company's like, well we don't want to pay for that.

Leo Laporte (00:54:35):
<Laugh> yeah, yeah,

Caller 4 (00:54:38):
Yeah. We want, we want, we wanna figure out what's going on. And another

Leo Laporte (00:54:41):
One that's that's widely used and I think is used business is Nite. Do you know about Nite Nite? N I N I T E Nite, lets you build an installer that you can then distribute that installs apps for the user. So you, because I take it. What you're saying is I need something as an it guy. I need something that I can control what my users are installing. Yes, correct.

Caller 4 (00:55:05):
Yeah.

Leo Laporte (00:55:06):
Correct. So Nite is like a package manager, but it's you set it up ahead of time to install just the stuff you want. So you could then disable a Microsoft store on that machine. That's an easy thing to do with policy editor mm-hmm <affirmative> and set up something like Nite. There are there are probably more sophisticated. It focused things like nine, nine, you know right. Like Nicks. There are a lot of choices in the Linux world where you can, you can the, the goal of all of this. And I think of any it department that wants to make a reproducible build of a machine that they can give to everybody in a department is, is to be able to script this. Right. Right. So you have a, a

Caller 4 (00:55:48):
And, and to, to build so with winge and the Linux version, which is APCA, which I think we windows sold that from them. But

Leo Laporte (00:55:59):
Yeah, that's what the developer act get said. Cause they interviewed him saying, Hey, we'd like to hire you didn't hire him. <Laugh> and then made their own. I think

Caller 4 (00:56:08):
I heard from you. I heard, I think I heard that

Leo Laporte (00:56:10):
From you. Yeah. Yeah. We talked about it. Yeah.

Caller 4 (00:56:13):
Yeah. But the, also the idea of being able to build your own repo to pull perfect, to have those apps verified and pull those apps from there. I was just kind of wondering, because it's getting like, it's very vague, right? Like they're not giving a lot of information.

Leo Laporte (00:56:32):
I agree. Win get has not, I was excited when they mentioned it because as somebody who's used other operating systems, you know, apple has there's a, a package manager called brew home brew. That's really fantastic. Linux, every Linux distro has its own package manager. These are really useful tools for users and, and windows has lacked this and I thought, whoa, Windgate, great. I don't care if you stole it. <Laugh> let's see it let's go. And Microsoft is not as typical. This is so typical with Microsoft. They just, they haven't embraced it in the way that you and I would like

Caller 4 (00:57:06):
Had hoped. Yeah. Yeah. Cause we do have, we do have it set up in certain test environments to where, Hey, if a machine bombs out within a couple minutes you can pull that repo list.

Leo Laporte (00:57:19):
Exactly. Rebuild

Caller 4 (00:57:21):
It. That was installed in

Leo Laporte (00:57:22):
Isn't that

Caller 4 (00:57:23):
Beautiful 20, 30 minutes or something like that. It's awesome.

Leo Laporte (00:57:25):
Well, we have a lot of, we have a lot of it professionals listening. We have many in the chats. I'm I'm curious what they do to create reproducible builds. You know, remember Microsoft, they used, used to have something called steady or they used to be a program called steady sta wasn't it a Microsoft anyway, they killed it. But that was the same idea. You'd reboot the machine. Then it would rebuild itself to a known good state.

Caller 4 (00:57:52):
And we do use, we use well used to be SCCM it's now and ECM mm-hmm <affirmative>, but we do use that to manage and, and everything was especially updates and all that good stuff, but it's not really a rebuild purpose. It's more of a deployed purpose,

Leo Laporte (00:58:07):
But I like what you said. So something goes wrong with a computer instead of you having to go down the hall, keys, jingling and rebuilding it, it will automatically rebuild itself and work again. I love that idea because

Caller 4 (00:58:20):
We're, we've already deployed autopilot to, to a good number of machines. It's just when that machine comes registered again through Intune, it comes back up and then to have a, a, a, a backup list somewhere like on one drive or something like that, that repo can read that list and go, oh, I'm just gonna install all these software without the user having to go in and do a, B and C.

Leo Laporte (00:58:45):
Yeah. You want a reproducible build of windows is what you want. Correct. 

Caller 4 (00:58:51):
Or just even to restore the build that just crashed

Leo Laporte (00:58:54):
<Laugh> yeah.

Caller 4 (00:58:55):
<Laugh> yeah. It could be variables as well. You know, it could be like, well, I had seven zip, which, or I had no plan plus plus yeah.

Leo Laporte (00:59:03):
You, you have a standard set of apps that, yeah. 

Caller 4 (00:59:10):
Okay. I'll,

Leo Laporte (00:59:10):
I'll don't know, off the top of my head, but I think that this is something that must have been solved. <Laugh> must have been because it's just such an obvious need. Keep listening. And I'm sure we'll come up with something for you. And if you have time to go to the IRC they'll they'll welcome. You Shane irc.twi.tv, and they may have some good ideas too. Okay. I know there are a lot of it pros in there. Hey, a pleasure talking to you, Shane. I underst I feel your pain. I will ask on windows weekly, I'll ask Mary Jo and Paul about that as well. Cuz they might,

Caller 4 (00:59:43):
We just got hit. We just got hit windows. What was it? So enterprise, no ex internet Explorer got retired. Yep. So that caused a whole bunch of problems. Yep. And then we're still working with Microsoft right now to get it working in edge in that enterprise mode.

Leo Laporte (01:00:03):
It's so ironic because Microsoft continually demonstrates that their bread and butter is business business computing, the enterprise.

Caller 4 (01:00:12):
Exactly.

Leo Laporte (01:00:13):
And, and they say it again and again. And you know, they often say, well, we really would like consumers too, but really their bread and butter is business. And yet it feels like they, they,

Caller 4 (01:00:25):
And Paul said it on the, on windows weekly. He's like enterprise just doesn't turn, turn around as fast as consumers. Right. Because, well, and, and the main thing is the, the legacy apps. Right? Right. Those you you've got a company that, that threw money into developing a legacy app or a homegrown app, and now they have to redo it because this, these variables they built into it, don't no longer exist.

Leo Laporte (01:00:51):
All I can say is I feel your pain, Shane <laugh>. I appreciate the call. We have to take a break. We'll come back more calls. There's so many interesting topics and computing and reproducible bills is a fascinating topic. I think for everybody, it should be easy for you to say, this is how I like my windows. Mm-Hmm <affirmative> well, I mean, we always talk about imaging and imaging is the kind of the easy way to do it, but what if it's just, oh, I just need to repair this file or whatever. There should be a something that can say, oh yeah, we'll fix that. And it, and it does it,

Mikah Sargant (01:01:24):
I guess that's cloud computing ultimately.

Leo Laporte (01:01:28):
Yeah. I mean, that's for a long time, I've been saying, I don't, I don't understand why Microsoft doesn't push really hard on just putting your PC in the cloud. Maybe, maybe they know that businesses don't want that. But

Mikah Sargant (01:01:42):
I was for the first time and a long time, the other day, I downloaded my copy of the Sims four. And I was playing a little bit of the Sims and, you know, went, went through, building some stuff, setting some stuff up and then saved and quit and went about my Merry way and came back, wanting to play one more time and launched it. And the saved file that I had was not loading. And I, all of the work that I had done in the Sims was lost. And I had this moment of like, why is this not just on some server somewhere? And it streams just the video to me, like game streaming where you don't have that risk of corrupted files. Yeah. And where I could make as many houses as I want to in Sims. And I can, you know, up the graphics because it's not having to do anything locally. And yeah, that was that, that moment of it would be good to have, you know, this

Leo Laporte (01:02:40):
Cloud comput and, but the Sims, isn't a very challenging game, so it can run perfectly in the cloud. Yeah. But a lot of games won't

Mikah Sargant (01:02:48):
Yeah. I mean, I've, I've played using Luna. I have played assassin CRE Valhalla using Amazon's

Leo Laporte (01:02:55):
Luna. And that was good.

Mikah Sargant (01:02:56):
It is the only thing cuz the whole promise is like I could pick up my phone and start playing. Right. That's what they, they try to

Leo Laporte (01:03:03):
Know. I'm have Luna

Mikah Sargant (01:03:04):
Because you have

Leo Laporte (01:03:05):
To, I never used it if you're

Mikah Sargant (01:03:06):
E as long as you have the ethernet,

Leo Laporte (01:03:08):
I even got the the controller, the controller. So we it's

Mikah Sargant (01:03:11):
Really, really good if you got an ethernet

Leo Laporte (01:03:13):
Connection and I do. Yeah.

Mikah Sargant (01:03:14):
It was amazing to play and it has been amazing to play. It

Leo Laporte (01:03:16):
Has to be low latency,

Mikah Sargant (01:03:17):
But yeah. Trying to play it on the phone, which is what the promise is. Yeah. Even when I'm sitting right next to my wifi router that supports wifi six and my phone that supports wifi six, it still is not there. So we've got a while to go for that. Yeah. That's where I was hopeful for Netflix. Because if any company knows how to get video, that looks good to people with horrible connections. It's Netflix.

Leo Laporte (01:03:42):
It doesn't feel like they want to do that cloud gaming thing

Mikah Sargant (01:03:45):
Though.

Leo Laporte (01:03:46):
Don't they don't, they're, they're doing spinoffs of, for casual games for their shows.

Mikah Sargant (01:03:50):
Yeah. And that'ss dumb. It's, it's a bummer. It's a real bummer because I really think that they could lock that in if they would. Yeah. They

Leo Laporte (01:03:58):
Don't. No,

Mikah Sargant (01:04:01):
<Laugh>

Leo Laporte (01:04:04):
Okay. It's Billy Joel. I'm not sure why you're laughing.

Mikah Sargant (01:04:08):
I, sorry. I was laughing at the chat. Oh,

Leo Laporte (01:04:10):
Okay. I thought you were laughing at the song. I was trying to figure out, oh, there's a joke, but I'm missing it. Mars were,

Mikah Sargant (01:04:15):
Oh, well, welcome back to the show. This is the tech guy with Leo Laport and mic a Sergeant, your tech

Leo Laporte (01:04:20):
Guys. And we have people in an IRC that have weird names like Mars worm.

Mikah Sargant (01:04:25):
They do. And during the break, I was talking about how my Sims four file was corrupted. Yes. And Mars worm said, don't worry your file. Your backup for that Sims four is in my documents, which is a reference to the call that we took earlier.

Leo Laporte (01:04:39):
It's exactly where you left it.

Mikah Sargant (01:04:40):
Yes. Where they changed the name from documents to my documents.

Leo Laporte (01:04:43):
<Laugh> 88, 88. Ask Leo. Yeah. We're a couple of nerds. That's really the, the case. You know, you, you perhaps you're tuning by on the radio and you heard this and you thought, boy, those guys really are nerdy <laugh> yeah. Yeah. That's who you want talking about tech on the radio. A couple of nerds with their radio show. Vincent's on the line from Santa Barbara, California. Hi, Vincent.

Caller 5 (01:05:05):
Hey, how you doing Leo?

Leo Laporte (01:05:07):
I am. Well, how are you?

Caller 5 (01:05:09):
Well, I'll do better if you ca\n help me out.

Leo Laporte (01:05:11):
I'm gonna do my very best

Mikah Sargant (01:05:12):
<Laugh>

Caller 5 (01:05:13):
Okay. Have a Mac. And then we, we have our modem is a net gear only a couple years old. And then we have the nest router.

Leo Laporte (01:05:29):
Okay. And

Caller 5 (01:05:30):
Everything works, works like a champ. And then we have a ring doorbell. Okay. Which we turned off about a year ago. We didn't need it and we're gonna take a protracted trip. So we're gonna turn it back on. And it said it was offline. We couldn't get it online. And I have it hard hardwired.

Leo Laporte (01:05:48):
My guess is the ring. Forgot your credentials. Have you, you, you probably have to start at the beginning the way you did when you first set it up to pair the ring to wifi,

Caller 5 (01:05:58):
Which I'd be happy to do. Yes. On. And I thought maybe it was de de defeating my system. I, I can't get any wireless internet throughout the house and I've plugged in and unplugged. I've gone through that routine.

Leo Laporte (01:06:14):
Oh, so you can't do it on your phone, on your laptop? Nothing.

Caller 5 (01:06:18):
Zero,

Leo Laporte (01:06:19):
Zero. And I all right. Well, let's start again at the beginning. So you have a net gear. That must be your cable modem, right?

Caller 5 (01:06:26):
That is correct. And I'm on Cox.

Leo Laporte (01:06:28):
Okay. And so you have something like the CMS 1000, which is a very good cable modem. And then that's connected to

Caller 5 (01:06:35):
11. Yeah. Good one.

Leo Laporte (01:06:36):
Yeah. And that's connected to a router,

Caller 5 (01:06:39):
Right? A nest, a Google nest, Google two years

Leo Laporte (01:06:42):
Old or something. Okay. But you haven't, you haven't used it in a couple of years?

Caller 5 (01:06:49):
Well, no, I've used the wifi. We used it all the time, but we haven't used the the ring ring

Mikah Sargant (01:06:55):
Doorbell. Yeah. So when you went to set up the ring doorbell and get it reconnected, that's whenever you started to experience issues, connecting to your wifi.

Leo Laporte (01:07:01):
Exactly. Wait a minute. The doorbell broke your wifi.

Mikah Sargant (01:07:04):
That's the suggestion.

Caller 5 (01:07:05):
Well, I don't know.

Mikah Sargant (01:07:06):
That's what he's wondering.

Leo Laporte (01:07:07):
So now your WiFi's not working at all

Caller 5 (01:07:11):
Zero, zero. And I'm getting, I can't say at all, I'm getting signal. So on my, all my multitude of devices, it shows that I'm getting signal, but it will not connect to the internet.

Mikah Sargant (01:07:25):
Okay. Okay. So you on your phone, for example, or on your Mac, you see the bars and it says that it's connected to your network, but when you try to open up your web browser, be it safari or some other browser, then it says cannot connect to the internet.

Caller 5 (01:07:42):
You're a better wordsmith than I.

Mikah Sargant (01:07:44):
Okay. So

Leo Laporte (01:07:44):
Just to confirm, I presume you've done the first thing, which is to unplug both the modem and the router, let it sit for

Caller 5 (01:07:52):
Times or

Leo Laporte (01:07:52):
More. Okay. And you let it sit for 20 seconds, 30 seconds and you plug them in and it really doesn't matter which, which order, but you plug 'em in again. Yeah. And it doesn't come back. You're you're on the, on the no, no. And, and then the nest app only problem with the nest, the Google router doesn't have any, the lights on the front that a lot of routers have that will tell you kind of a diagnostic. Oh, okay. I'm connected, but I'm not getting internet this now I'm getting internet, et cetera. So I guess you'd have to use the app for that. And I, I haven't used the nest wifi in a while. I can't remember what the app looks like. Does it give you any diagnostic capability at all?

Caller 5 (01:08:29):
I don't, I,

Leo Laporte (01:08:31):
I, this is a, this is a strange problem. I mean,

Caller 5 (01:08:35):
Well, and I had Cox on the phone for 40 minutes a day and they, they gave up and they switched me over to Google. Say, we're gonna put Google on the line. We, you know, I can get through the, the to God before I get through to them. <Laugh>

Leo Laporte (01:08:47):
So the, the question. Yeah. Yeah. You're right. You and you did in fact get through to us. So the question, the next <laugh>, the next step is to reset. This is what Google had tells you to do reset the next router to factory state. Start over from the beginning. I'll tell you how to do that in a sec. Leola port, the tech guy. I'm really? Yeah. BAFF what did you do? Yeah. When you were starting to set the ring doorbell

Mikah Sargant (01:09:20):
Yeah. Tell us the process of when you decided, okay, let's get this ring doorbell set up. What was, what was

Caller 5 (01:09:25):
Sure? Right. We just went to the app, you know, just went to the app. And actually my <inaudible> my partner here, the house tried, it mm-hmm <affirmative> because she's the administrator of it. She happens to be in Utah, but so she tried to do it. I tried to do it from here and they said, no, you're, it has to be your partner. And so I contacted her in Utah and she, she, and she tried it and it just never engaged. So,

Mikah Sargant (01:09:50):
And then at that point,

Caller 5 (01:09:52):
Well, it must, at that point then I, whatever I did, I, I, I, I determined I no longer had any wifi. So I went through the traditional rebooting, you know, like later talked about at least eight times. Yeah. Probably more like a dozen.

Leo Laporte (01:10:07):
I think you wanna re I think something, some interaction with the ring messed with your router. It may be, you need to disconnect the ring. But I, I,

Caller 5 (01:10:17):
And I have actually,

Leo Laporte (01:10:19):
Okay. It's so you, you really wanna smash it. Do you only have one Google wifi, or do you have a number of them?

Caller 5 (01:10:27):
I have two points. Two points to the, the

Leo Laporte (01:10:31):
Home. So you need to reset

Caller 3 (01:10:32):
I've unhooked.

Leo Laporte (01:10:33):
Yeah. You can factory reset the network in the Google home app. If you go to the wifi settings, there's a factory reset entry. And you'd also have to do that with the wifi points. I would suggest one thing to try is do it with a point first, cuz then you won't have to reset up all your stuff. Cuz when you do a factory reset, it's gonna be like, it came from the factory. It's not gonna have a name or a password or any, none of the things you set up is you gotta start over.

Caller 5 (01:11:03):
Yeah. I read that. I,

Leo Laporte (01:11:05):
There is a hard, a hardware reset button as well, but you can just do it in the app, which is probably the easiest thing.

Mikah Sargant (01:11:10):
That's better too, because then it breaks that connection in the app. Whereas it could hold onto it if you do it the hardware way

Caller 5 (01:11:17):
And then no, I see. Yeah.

Leo Laporte (01:11:18):
Yeah. And you are, you, you're not using a router of any other kind. You don't have the Cox router in there or anything. You took out the Cox stuff. Yeah, yeah,

Caller 5 (01:11:27):
No, yeah, no, I don't have any stuff.

Leo Laporte (01:11:30):
So you only, and the, and the net gear is not a router. It's just a cable modem. Yes,

Caller 5 (01:11:35):
That is correct. Yeah, yeah. Yes. Yeah.

Leo Laporte (01:11:37):
I think

Caller 5 (01:11:38):
And it's worked like a champ for year.

Leo Laporte (01:11:39):
No, it's a good combination. Five years, two years. It's a great combination. I think resetting the Google nest wifi mm-hmm <affirmative> is the step to take here and the, and the, and the, and the points. Yeah. You'll have to, but it's not a hard thing. You just, you set it up, you know, it has an app to set it up, you set it up with a new, you can use the same name. I would use the same name and password you used before. So you don't have to sure. Convince your stuff to

Caller 5 (01:12:02):
Now, you, you had mentioned about maybe try trying with do it with a point first.

Leo Laporte (01:12:08):
Well, only if it's the point causing the problem. If you reset the point, then it will get it settings from the base. So it won't be as much of a pain for you. If that fixes it, then the point was doing something, but I'm gonna, I'm gonna bet you gotta reset the whole thing.

Mikah Sargant (01:12:26):
Yeah. We've included a link or we will include a link in the show notes that has all of that information. If you, if you have trouble finding it about how to reset, just a point and how to reset the entire

Leo Laporte (01:12:35):
System. And it's a good idea to have the ring offline when you do this, you know, like absolutely it's got a battery in it, so it's hard to get it offline.

Caller 5 (01:12:43):
Matter of fact, we, we called up, called them up and said, we no longer wanna deal with you. So we're not even in their system where only is,

Leo Laporte (01:12:52):
Yeah, we'll get the ring far away because it's, you know, it's got a battery in it and we'll still be trying to connect. I can't think of what the ring could do. I mean, it's possible for, for, you know, poorly configured devices to bring down your network. But I think it's maybe coincidental. I don't know. I don't know.

Caller 5 (01:13:09):
All right. Well, I will try those. Are, are we offline? You're not broadcasting.

Leo Laporte (01:13:13):
Well, we're on the podcast. So some people are listening. Oh, but we're not on the radio. <Laugh>

Caller 5 (01:13:19):
All right. I was just gonna say, Hey, I share a property line with Google's Eric Schmid.

Leo Laporte (01:13:24):
Oh, wow. Oh wow.

Caller 5 (01:13:26):
I thought about jumping, jumping the Hey

Leo Laporte (01:13:28):
Eric. Wow. That's you must have a nice place. If you have a, if you a butt Eric Schitt's house. That's nice. Wow.

Caller 5 (01:13:37):
Well, it's a nice place, but his, this house is 18 acres and 22,000 feet.

Leo Laporte (01:13:44):
Nice. Hey, we'll talk another time because I gotta run here cuz guess what? It's Johnny jet time. He's been everywhere, man. He's traveling into a mountain in the thing and going around in an airplane and he's putting on his life jacket and he's here and he's in the Hey Johnny jet. How you doing? I'm very well. How are you? Good. Just got back from Delmar, California. Oh, wait a minute. Delmar. Where is

Mikah Sargant (01:14:11):
Delmar?

Leo Laporte (01:14:12):
It's like San Diego area. It is

Johnny Jet (01:14:14):
Right? Yeah. Yeah. It's, it's famous for its race track, which I used to take my dad to

Leo Laporte (01:14:19):
Your dad likes the ponies, doesn't he? Oh, he

Johnny Jet (01:14:21):
Loves the ponies. But you know, it's a, I never went to the beach until this weekend or this week and it was amazing. And we still called Delmar beach hotel.

Leo Laporte (01:14:31):
Yes. Yeah. Very nice. I, every time I go to Delmar, I say I should move here.

Johnny Jet (01:14:38):
Honestly. I was thinking the same thing, but water is clear. It's warmer. It's nice. And wonder if I've I really, I really loved it. I'm like man, and we this hotel that we stayed ahead. It's

Leo Laporte (01:14:50):
Itlo is this new, the Del Mar beach hotel? I

Johnny Jet (01:14:52):
Feel like no it's old hotel, but they just pumped like 14 million.

Leo Laporte (01:14:55):
That's what was thinking? They've red redone it. Yeah. Yeah.

Johnny Jet (01:14:58):
And they have bungalow. They have a bungalow.

Leo Laporte (01:15:00):
I love bungalows.

Johnny Jet (01:15:01):
I'm talking it's five star,

Leo Laporte (01:15:03):
A five star bungalows

Johnny Jet (01:15:04):
Wolf stove, which I never heard of, but my wife's like, this is, this is top quality. They

Mikah Sargant (01:15:10):
We've both look

Johnny Jet (01:15:11):
Up full it's only $900 a night. No,

Leo Laporte (01:15:13):
I know what stoves I don't have to. So I mean, I'm looking up the dumb market in the place though. <Laugh> nice. I want to go there. All

Johnny Jet (01:15:20):
Right. But room start at 2 79 for the regular, but if you want bungalow, this is a way

Leo Laporte (01:15:24):
To do it. We stayed once in the bungalow at the fabulous hotel Del cor that was living. Let me tell you, I like a bungalow.

Mikah Sargant (01:15:34):
I lived in ocean Oceanside, California. So I wonder if we've been to Delmar when I was a kid. It's just, it's just since south into the Oceanside.

Johnny Jet (01:15:42):
Yeah. how is Oceanside? I've never been to Oceanside except driving through.

Mikah Sargant (01:15:46):
Well, it was, we were on a military base, so not gotcha. Yeah. Not, you know, the, the prettiest part

Leo Laporte (01:15:51):
<Laugh> but you, but you re we're looking for somewhere for a little getaway, a little Jat this sounds like a good, I would like to do this. So you recommended it.

Johnny Jet (01:16:00):
Get the bungalow or the there, the beach house, the bungalow it's one bungalow or a beach house

Leo Laporte (01:16:04):
Or a beach house. Yeah. All right. Deal. The

Johnny Jet (01:16:06):
Hotels, you know, it's it was a motel this and now they were just redid it and it's it's right next to Jake's, which is a sister property of Duke's and Waikiki.

Leo Laporte (01:16:15):
Oh, I love Duke's. So

Johnny Jet (01:16:17):
You can get hula pie,

Leo Laporte (01:16:18):
Hula pie. Oh yeah. Is it come in a grass? Skirt?

Johnny Jet (01:16:22):
I wish but no <laugh>

Leo Laporte (01:16:25):
So John, yes. Let's talk, travel. Well, I guess we kind of are, but, but tell me more.

Johnny Jet (01:16:32):
So Southwest airlines, if you wanna save $50 and if you're a Costco member, you can buy a gift card. It's for it's it's a $500 gift card for four 50. Nice. So it automatically saved 10%. So if you fly Southwest, it's a great way to save some money. Costco usually does Alaska airlines as well as Hawaiian, but those two are not being offered right now. I think it's seasonal, but Southwest has just been reinstated. So jump on that. There's a new, if you use, see guru, which you know, every time I book a flight,

Leo Laporte (01:17:05):
I love see guru always use sea guru. Yeah.

Johnny Jet (01:17:08):
Well, there's a new site, which

Leo Laporte (01:17:09):
There's a new one,

Johnny Jet (01:17:11):
But you still have to use, see guru cuz see guru has a lot more airlines Aircrafts and information, but this one's called ALOP a E R O L OPA a.com ALOP and the local LOPA stands for a layout of passenger accommodations. <Laugh> so what makes this you know, I'll put it in the chapter room real quick. So you guys can

Leo Laporte (01:17:37):
Lay, lay out of passenger accommodations, LOPA.

Johnny Jet (01:17:41):
Yes. LOPA. So what's what makes this better than it's

Leo Laporte (01:17:44):
Not the Louisiana Oregon procurement agency, cuz that's also LOPA, but that's not the same. Oh,

Johnny Jet (01:17:50):
Oh no. This is a LOPA. I just put the link in here. So it's a E R O L opa.com.

Leo Laporte (01:17:56):
Ah, see, I went to the wrong site. Okay. Although if I needed an organ, I found where to go making sense of, of airline seat maps. They do it by airline, which is nice.

Johnny Jet (01:18:06):
Yep. I think they have 40 something airlines and it's, you know, the, the cabins are drawn to scale. So you know, you don't have to worry about getting a, a seat without a window. You know, sometimes the line, the, the rows are not aligned.

Leo Laporte (01:18:18):
Yeah. You know, and I hate that when you get like a pillar instead of a window. I, I don't, I hate that.

Johnny Jet (01:18:25):
Yeah. And they also show you, you know, the, the bathrooms are drawn to scale. So, you know, you know which bathroom has a, has a handicap bathroom, which is important for a lot of people.

Leo Laporte (01:18:35):
Many years ago, I flew first class on SAS, the late lamented SAS. And they had a bathroom that was bigger than my apartment. And it had flowers in it. It was beautiful. Well,

Johnny Jet (01:18:47):
That's the triple seven. Most likely. Yeah. In the mid,

Leo Laporte (01:18:50):
They also had a chef with a chef's hat who came around.

Johnny Jet (01:18:53):
This is SAS or, or Austrian.

Leo Laporte (01:18:55):
No, no. It was flying to a Stockholm. I think it was SAS. So SAS. Yeah. Yeah. 

Johnny Jet (01:19:01):
Because Austrian has this or they did have a chef right before COVID

Leo Laporte (01:19:04):
Oh, it was like you guys,

Johnny Jet (01:19:05):
SAS is great airline.

Leo Laporte (01:19:06):
They had a smorgasboard <laugh> it was a smorgasboard are they still around? I thought for some reason I thought they went,

Johnny Jet (01:19:11):
No SAA is still around, but they're having problems. They're actually, I think they're on strike right now. They were on strike a month ago and they had, I think over thousand flights yesterday canceled. Let me see. But what's nice about SAS when you fly 'em you can bid to get an upgrade. So I flew them Newark to Stockholm a few years ago.

Leo Laporte (01:19:30):
Well, that was the funny thing. It was, I was traveling with my son who was 14 at the time. And I think they had put us in an escape, you know, exit row in, in, in an economy. And without even asking, they said, no, why don't you sit up here? And so we sat up front and it was amazing. My son, I completely spoiled him because now he says, can we do that again?

Johnny Jet (01:19:51):
<Laugh> right. I, I, I know the feeling, it

Leo Laporte (01:19:54):
Was really

Johnny Jet (01:19:54):
Nice or my son knows the feeling.

Leo Laporte (01:19:56):
Yeah. Yeah.

Johnny Jet (01:19:57):
It's anyway, but this is a cool site to check out as well as see guru. It will tell you

Leo Laporte (01:20:06):
Is this the same information on both or

Johnny Jet (01:20:08):
No, I mean, sea has more information. A lot of

Leo Laporte (01:20:11):
Times the seat maps, which I always look at when I book a flight, but the ones on the airlines websites aren't the greatest. They don't definitely not. Yeah, definitely. It's nice to have a little second opinion.

Johnny Jet (01:20:23):
So in March we flew United to Hawaii and the triple seven, I found business class tickets for crazy cheap, cheaper than coach. And I was trying to figure out which is the best road, because if we were worried about COVID and I wanna make sure my kids were far away, I could not find the information. I watched videos on YouTube. I went to United website and I went, obviously went to seek guru. But this would've helped me era

Leo Laporte (01:20:47):
Love Eric. Cause

Johnny Jet (01:20:49):
It really

Leo Laporte (01:20:49):
Shows a E R O L opa.com and, and it's free. Why do they do this? Is there some ulterior motive?

Johnny Jet (01:20:57):
No. I mean, I'm sure it's advertising. Like

Leo Laporte (01:21:00):
It was born in 2021 out of obsession with aircraft seating charts. It says on the website, that's cool. A

Johnny Jet (01:21:06):
Labor of love, you know, a labors is not on strike right now. They only had 64 delayed

Leo Laporte (01:21:10):
Flights being two old. And they're not bankrupt for some reason. I thought they were anyway. Okay. No,

Johnny Jet (01:21:16):
But Southwest has been having a lot of yesterday, they had 1700 delayed flights and American had almost 700.

Leo Laporte (01:21:23):
Wow. So

Johnny Jet (01:21:24):
There's been some issues in the us right now. And

Leo Laporte (01:21:27):
Where do you go? So I'm noticing, for instance, on this Aero LOPA site, there's that they go to the flyer talk forums to get feedback about seats and stuff. That's

Johnny Jet (01:21:36):
That's the original

Leo Laporte (01:21:37):
That's. Is that the one to go to? Where do you go to get information about this?

Johnny Jet (01:21:40):
You go to flyer talk.com and that's where a lot of these blogs go and they, you know, they there's all different chat rooms and they have it for every airline, every hotel program. And this is where they find like when there's a mistake. Fair. If there's a fair for like $99 to

Leo Laporte (01:21:54):
Sydney, did I just give away secret weapon?

Johnny Jet (01:21:57):
No, not at all. I listen. No, I don't have time to sit, sit there and look at flare talk all day long. That's why people subscribe to my newsletter, subscribe to all these other bloggers newsletters, because we all share informa share information.

Leo Laporte (01:22:11):
Nice.

Johnny Jet (01:22:12):
So flyer talk's incredible. I mean, all right. It was, it was started by Randy Peterson. Yeah, I definitely highly highly recommend it, but it's you really? For nerds, you need to know the codes. And a lot of people don't know all these different codes

Leo Laporte (01:22:25):
Go to J so that's where you go. You go to Johnny jet.com cuz he knows the codes. He knows this stuff, get his newsletter for free. And then once you learn all this stuff, once you get to be advanced, then you go to flyer, talk.com and ALOP. Anybody can use that arrow. A E R O L opa.com. Some very good stuff. Handy tips today. Thank you. Well,

Johnny Jet (01:22:47):
I'm glad I can

Leo Laporte (01:22:49):
Provide where are you going next?

Johnny Jet (01:22:52):
You know, that's a secret,

Leo Laporte (01:22:53):
Ah, every always a secret one of these days, one of these days, you're gonna, you're gonna tell me Hank, you Johnny jet, Johnny jet.com everywhere. We'll see you next week. Leo Laport mic Sergeant your tech guys too more calls right after this. Oh, I just texted Lisa. I said next place. Let's go down to Del Mar.

Johnny Jet (01:23:21):
I'd be interesting. Just check out. I'll you know, I'll send you some photos

Leo Laporte (01:23:26):
From the well the points guy just did an article about it too.

Johnny Jet (01:23:29):
Oh, you know what? That was my buddy Eric Rosen.

Leo Laporte (01:23:31):
Oh, he was down there probably at the same time. Did they have like

Johnny Jet (01:23:33):
No, no, no, no. He was there before. Huh? And, and he's he's a great guy. I've traveled with him a lot. Nice,

Leo Laporte (01:23:42):
Nice.

Johnny Jet (01:23:42):
So, and he's from there.

Leo Laporte (01:23:44):
I like the idea of getting a little bungalow cuz we can cook. Cause they

Johnny Jet (01:23:47):
Only, they only have one bungalow. Oh, but listen, this will hold 10 people.

Leo Laporte (01:23:50):
Well I only,

Johnny Jet (01:23:53):
Sorry.

Leo Laporte (01:23:53):
Sorry Mike. You wanna come? It's

Johnny Jet (01:23:55):
Okay. The bungalow won't hold 10 people, but they, you can outdoor people for 10 people. No, no. There's only one bedroom in the bungalow, but there's also a huge room that has a pullout sofa. The TV must have been at least 85 inches. Wow. They have one outside. They have a jacuzzi outside with a flat screen TV. They have, you know, a state of the yard,

Leo Laporte (01:24:16):
Barbecue and the ocean is beautiful and warm and it's right there. It's on the ocean. It

Johnny Jet (01:24:20):
Really is.

Leo Laporte (01:24:21):
So Lisa is listening right now. So <laugh>

Johnny Jet (01:24:24):
So if you do go in the ocean, sell it. I heard, I heard a lifeguard saying, you know, make sure you shuffle your feet because there are stingrays. Oh. So don't just go running in. You just shuffle do the, do the shuffle, which I do that all

Leo Laporte (01:24:36):
Over the world now I'm scared.

Johnny Jet (01:24:38):
<Laugh> no, no there's nothing. You know, I made the mistake at telling my son that and he wouldn't go in the water. I was like, please I'm like the chance to be getting stung are, are very slim.

Leo Laporte (01:24:46):
The hotel's on the beach itself at the end of a mile long stretch of ocean front mansions. Wow. This sounds so nice. Poseidon's and Jake's

Johnny Jet (01:24:55):
And you can walk to town. It's three tenths of a mile night and there's

Leo Laporte (01:24:59):
Lots of restaurants there.

Johnny Jet (01:25:00):
Yeah. We went to Delmar pizza one

Leo Laporte (01:25:02):
Night. Ska, Americana, Pacifica, Tamarindo. This is nice. We like San Diego area. We usually go down a hotel, but this might be kind of a fun, different,

Johnny Jet (01:25:13):
I, I would be. You gotta get the beach house or, or the bungalow.

Leo Laporte (01:25:17):
Yeah. We will only go when we can get the bun bungalow <laugh>

Johnny Jet (01:25:20):
Yeah. And

Leo Laporte (01:25:21):
Look, there's a shiny Las Jambala espresso machine. Nice.

Johnny Jet (01:25:25):
They did not. I'm in skimp on on

Leo Laporte (01:25:29):
All the amenities

Johnny Jet (01:25:30):
In this place,

Leo Laporte (01:25:31):
But it was an old motel. I mean you can tell it's an old motel. That's

Johnny Jet (01:25:34):
Hyster. I think it's 1968.

Leo Laporte (01:25:35):
Yeah. It looks like it.

Johnny Jet (01:25:37):
But, but the bungalow is not 1968. That is like the house next door. They must have bought and they just, you have your own driveway, so

Leo Laporte (01:25:47):
Okay. Lisa let's do it.

Johnny Jet (01:25:49):
<Laugh>

Leo Laporte (01:25:50):
Thank you, John.

Johnny Jet (01:25:52):
All right. Thank

Leo Laporte (01:25:52):
You. Have a wonderful week. We'll see you next week. Everybody healthy and doing okay. And your dad's okay. And

Johnny Jet (01:25:58):
Yeah, Naah wood. My son starts school next week.

Leo Laporte (01:26:01):
Yes. We'll started here this week. Woo

Johnny Jet (01:26:05):
Micah. Nice talking to you buddy. Could have talk to you too.

Leo Laporte (01:26:08):
Did you get to talk to him at all?

Johnny Jet (01:26:10):
Really this time, but not, not this time in the past we have, we have, we've had good chats.

Leo Laporte (01:26:14):
I'll just step back here and let you guys

Johnny Jet (01:26:16):
<Laugh>. It's good. Always. Good to see ya. You too buddy. Take care. All right. Take care. Everyone. Byebye. Bye.

Leo Laporte (01:26:23):
Sewage pollution from Tijuana has infiltrated all the way to Coronados as graveyard tuba stay clear of hotel Dell this year. Yikes. Oh my. So you can't go in the ocean probably would Del Mar be. Okay.

Speaker 9 (01:26:40):
So cute. So cute.

Leo Laporte (01:26:53):
I love it. That you played Janet Jackson. That was very cool of you, Laura. Yes, that was really, oh, see scooter ex pay attention.

Johnny Jet (01:27:04):
What a nerd? What a nerd. You're a nerd.

Leo Laporte (01:27:07):
He's our research nerd.

Johnny Jet (01:27:08):
Yes. Thank God. That's

Leo Laporte (01:27:09):
Scooter XX. I know.

Johnny Jet (01:27:12):
And all the rest of you in the thank you all for your help.

Leo Laporte (01:27:18):
1, 2, 3, 4, Leo Laport. <Laugh> you got the beat. I got the beat. Leo Laport, the tech guy, mic a Sergeant, your tech guy. We're answering your calls. You get double tech guys to stay and that's nice. Double either double the right answer or double the wrong answer. <Laugh> but either way, you'll get it twice. Wayne on the line from I'm gonna try this Wayne. Now you, you don't laugh too loud. Choco win north, North Carolina.

Caller 6 (01:27:49):
Excellent. I

Leo Laporte (01:27:50):
Got it

Caller 6 (01:27:50):
Right. Good job. Yes.

Leo Laporte (01:27:52):
Wow. Or do they ever say Choco win north Cadillac?

Caller 6 (01:27:57):
Yes. That too

Leo Laporte (01:28:02):
Way. A pleasure meeting you welcome to this show.

Caller 6 (01:28:05):
Excellent. Long time listener. First time caller, my tech guy squares.

Leo Laporte (01:28:10):
You guys, you got it all.

Caller 6 (01:28:13):
Excellent. I'm an AutoCAD user for about 30 years and my graphics card is slowing me down. Ooh.

Leo Laporte (01:28:20):
Are you a professional AutoCAD user or do you use it for fun?

Caller 6 (01:28:25):
Well both <laugh> wow. I am AFE. I am professional and I love it. I'm I'm doing 3d work rendering and it looks like I'm gonna need a computer similar to a gaming computer, but I'm not a gamer. So I don't know anything about gaming computers. Yeah. I know that they have an awesome graphics.

Leo Laporte (01:28:46):
Well, you, you picked a good time to be in the market. Mm-Hmm <affirmative> because GPS were very, very expensive, almost impossible to get because well it started with cryptocurrency minors, buying them all up for their mining machines cuz GPU do a very good job of that. And then as a result, they created a shortage. So scalpers would then jump in and every time new GPUs went on the market, the scalper would jump in, buy 'em all up. So no one could get 'em and then charge exorbitant, you know, overcharges to get these. So this, this became very, very expensive, but then something happened <laugh> cryptocurrency crashed the minors kind of mostly went out of business. There are a lot of used GPS in the market. I would not go get those because God knows what, what thermal issues they they've been subjected to. But it also means that Nvidia by the way, Avidia had a terrible quarter as a result, but that means it's much easier to get those cards than ever before. And the prices have, have relatively tumbled. So you're are you using the latest AutoCAD 20, 22?

Leo Laporte (01:29:57):
Yes. Okay. Yes. Are you using, and I've got specialized tool sets,

Caller 6 (01:30:03):
Architecture,

Leo Laporte (01:30:04):
Architecture. Okay. Yeah. Are

Caller 6 (01:30:07):
You an architect? And that used to be yes. And that, that used to be, that used to be a side an extra add-on but now it comes as a package.

Leo Laporte (01:30:15):
Yes. It's one of the tool sets. Yeah, that's right. Yes. They're clever. Aren't they? That way. So they say recommended a four, which the ridiculous, small thing, four G four gig GPU with 106 gigabits gigabytes per second bandwidth and direct X, 12 compliant, obviously that's, that's a minimal choice. So you could certainly get a bigger one. I would probably, I mean, you also wanna make sure you don't get a GPU. That's not in their list of recommended GPUs and that's potentially problematic as well.

Caller 6 (01:30:54):
So, so the GPU is something I plug in it's I can,

Leo Laporte (01:30:58):
Yeah. So most PCs come with what we call integrated graphics. They're part of the system on a chip that Intel AMD ships with their computers, but people wanna play video games or run high end 3d rendering programs or AutoCAD things like that will often get a standalone GPU. So your CPU, your Intel chip does the calculations, but the GPU does the graphics and the GPU can be as much as, or even more than the CPU and a high end gaming machine for instance, will have a GPU that can cost hundreds or sometimes more than a thousand dollars.

Caller 6 (01:31:37):
Oh, okay.

Leo Laporte (01:31:38):
Yeah. So yeah, you want a GPU, but you want a GPU that's compatible ible with AutoCAD. So

Caller 6 (01:31:47):
And that's what I ask for when I'm searching and

Leo Laporte (01:31:50):
Shopping. Well, I would go to the auto, I would go Autodesk's website and look at their list. Okay. In fact, I'm gonna do that right now, AutoCAD compatible GPUs because cert what they call certified graphics hardware, because you're better off getting something they know, works and so forth. 

Caller 6 (01:32:11):
So I have a, I have a HP pavilion all in one. Is that something that,

Leo Laporte (01:32:16):
That will probably not have a GPU in it and there's not any way to add a GPU to that.

Caller 6 (01:32:22):
Oh,

Leo Laporte (01:32:23):
So you're stuck with what that thing can do. All in ones are typically not very upgradeable. They're more like laptops. If you decided you were gonna get a new computer, get a tower that that is more upgradeable, then you can upgrade the Ram. You can upgrade the hard drives. And most importantly for you, you can upgrade the graphics cards.

Caller 6 (01:32:43):
Right. And I'm thinking, that's what I need to do. Yeah. I've been wanting to, I've been, I've been holding off on that, trying to find a fix, but it looks like I'm gonna have to break it.

Leo Laporte (01:32:52):
Yeah. 

Caller 6 (01:32:55):
Excellent.

Leo Laporte (01:32:55):
Yeah. So yeah. Well you can wait. Because I guess the chat room saying in a couple of months, the latest in video cards, the RTX 4,000 will come out. He says, you can heat your house and run AutoCAD at the same time. 

Caller 6 (01:33:10):
So we

Leo Laporte (01:33:11):
<Laugh>, I would, yeah, I would absolutely look and see what Autodesk recommends. That's the, that's the most important thing because there are gaming. Well, mostly what you'll see in the market are cards designed for gaming that isn't actually, even though technically they're, they're, they're the same card, but their drivers and so forth are different and the capabilities are different. And sometimes these companies frequently, these companies will, will make cards for your market that are labeled things like Quadro or fire pro that are designed for AutoCAD and have different capabilities. So you wanna, these are called the professional workstation class cards and they will cost you more, but they will give you better results. They'll be more reliable and give you better results. So and honestly, in, in at least in some cases I know Quadro cards are identical to the consumer grade GPU cards. They just, they flip a switch <laugh> and I've seen hacks for the consumer cards that turn them into Quadros. But I'm not sure I'd recommend that this is something you do for your living. It's something very important to you. Yeah. Yeah. And what you're paying for understand when you're buying something like this, all you're paying for is time

Caller 6 (01:34:26):
It's it's that's right. Yeah.

Leo Laporte (01:34:27):
And your time is valuable.

Caller 6 (01:34:29):
I'm sitting there waiting. Yeah. Yeah. I'm sitting there waiting for my computer. I don't

Leo Laporte (01:34:32):
Like that. Yeah. Your time is very, very valuable. I'm looking at a, I'll put a link@justcreative.com. I'll put a link in that recommends for AutoCAD, the best graphics card for balanced performance. He says is the Invidia Quadro P 2000 for professional workstation. He has a num a number of them. There's actually nine different recommendations. So I'm gonna you know, and he says for AutoCAD what's the best. And then it has again, a very complicated table, but I'll put this in the show notes@techguylabs.com, just to give you an idea of what you're looking at. And I still would say check with check with Autodesk what they recommend.

Caller 6 (01:35:11):
Yes, sir. Yeah. Thank you very much.

Leo Laporte (01:35:13):
Hey, have fun

Caller 6 (01:35:13):
For talking to you guys.

Leo Laporte (01:35:15):
You it's great to talk to you. And what do you design homes can commercial? What do you, what do you design?

Caller 6 (01:35:20):
A little bit of everything. Custom homes. Multi-Family entertainment industry. Wow. Restaurants. Yeah.

Leo Laporte (01:35:29):
You, you love it. You must love it. If you do it for fun as well as, as a living. That's nice. I do. It's very impressive. Yeah. I think, I think architecture's a fascinating field. Yeah. Well, good to meet

Caller 6 (01:35:40):
You. It's fun. I excellent. Thanks guys. All

Leo Laporte (01:35:43):
Right. Take care. Yeah. That's something it's important to understand. You might think I'm getting a better computer cause I have a faster process or a faster graphics card. It's not that it's better. Mm-Hmm <affirmative> the same. Answer's gonna come out the end. It's a question of how quickly. And I think a lot of times people overspend because they don't, well, it's a difference between a cup of coffee and lunch and maybe they're willing to get the same result and go to lunch. In which case you can save a lot of money. Now gaming's different because that's real time. Right? Right. So doing AutoCAD is not real time. You, you, you do a design. You say render that and you walk away gaming. You're gonna want the top performance, you know, cause immediately, immediately it's frame rate and so forth. Not if you're playing Sims tube <laugh> for, for high end gaming carts. So for pros like, like Wayne, it really is all about the time. Leo Laport mic Sergeant, your tech guys.

Speaker 11 (01:37:03):
What are you gonna do? Play video games

Leo Laporte (01:37:05):
For a living. Well, yes. Hey, Hey. Hey. How are you today? Leo Laporte here. Mica Sergeant two, your tech guys, time to talk computers, the internet, home theater, digital photography, smart phones, smart watches, all that jazz. 88 that jazz 88 ask Leo. As we mentioned, Apple's new watch and phone and AirPods too. Should be coming out in just a few weeks. September 7th is the rumored date. And the only reason it's I mean, rumors are rumors. We think it's a good rumor, but it's still a rumor, but it is an, it is an advisory that you should not at this point, go buy an iPhone, an apple watch or AirPods, because hold on just a little longer, you might have some regret in three weeks. Yeah. I'm just saying that eighty eight eighty eight. Ask Leo. That's the phone number on we go with the show. Jay is on the line from Manassas, Virginia. Hello, Jay.

Caller 7 (01:38:00):
Hi Leo. Good afternoon.

Leo Laporte (01:38:02):
Good afternoon. Welcome to the show.

Caller 7 (01:38:05):
Thank you. Let me, I'll try to quick answer quickly. My sad story here. Okay. So late last year I bought a new Denon receiver, 3,700 nice and set up with an older TV and I thought, oh, this works great. I gotta put in a new TV. So I bought a LG 77 inch TV and the best buy guys delivered it. And they set it up really nice. It worked with my Xfinity remote and everything was working. Great. And then about a month ago, my Denon had an update. 

Leo Laporte (01:38:43):
Oh.

Caller 7 (01:38:44):
And everything went <inaudible>

Leo Laporte (01:38:46):
Oh, no,

Caller 7 (01:38:48):
I got everything back. It took a while to figure it out by did

Leo Laporte (01:38:52):
It, did it because of the update reset all the settings to their original factory state. Is that what went wrong?

Caller 7 (01:38:58):
Yeah, I think so because my boat wouldn't work and I had to re reset up my devices that go into it, you know, like my DVD player and

Leo Laporte (01:39:10):
Yeah.

Caller 7 (01:39:11):
So I, and I had to get my remote working. I had to call candy. I couldn't figure out how to do that, but I got down to one item left and I've been kind of playing with the TV and the, the Denon and I still can't figure out. And it's a simple one. I'd like to play apple movies and other things from my phone. And I can mirror my phone directly to the TV. You know, I can do a mirror and have my phone up on and watch movies. And that's great. But now I can't get the sound. This comes out of the TV, the sound from the TV. Won't go to my dent on and I can't figure out how to make that happen. Yeah. Got

Leo Laporte (01:39:56):
I. Can you with that? Yeah. Okay. Yeah. So you're using airplay on your iPhone to play to the TV,

Caller 7 (01:40:04):
Correct.

Leo Laporte (01:40:05):
And you have an apple TV on the TV. That's what you're airplay to, or does the TV support airplay? The TV supports it. Okay. Yeah.

Caller 7 (01:40:13):
Okay. Directly to the TV. Yeah. I just put, push the mirror and it pops up on my TV.

Leo Laporte (01:40:18):
Nice. So that's built into the TV. Apple started doing that not so many years ago and it that's a good thing cuz you don't have to buy an apple TV. You've gotta kind of built into your television. So the TV has, the sound is coming from the TV just as if you had Netflix playing on the TV or whatever, you've gotta get it into your AV receiver. And normally the way you do that is make sure that the AV receiver is using an H D M I cable plugged into the E arc port of your TV.

Caller 7 (01:40:47):
Okay. Yeah, I have that. It's it's on the

Leo Laporte (01:40:50):
Arc arc is audio return channel. You're dead on. And I imagine your brand new TV is well support E arc enhanced arc. So that's the first step is to make sure that those are connected properly. Now if they are and your TV is sending it out through the arc, your receiver should, should see it and put it out to the speakers often. This is, this should never happen. I'm sorry to say with an update, but I guess it does often the TV and the receiver kind of lose track of one another and the easiest way in my experience, it's gonna be a pain. It's gonna be similar to what you did with the Denon is to reset the TV. So this is often a, a solution to problems like this. I mean, you've, you're, you're physically, you've got it all correctly set up. Mm-Hmm <affirmative> and you might, before you reset the TV, you go in the menus and make sure you're, you're outputting the sound.

Leo Laporte (01:41:46):
You know that the TV knows that you have a home theater system and you're outputting the sound of the Denon and all of that. But I bet it is cuz you didn't change anything. It's just the Denon that changed. But the TV is now kind of confused. Make sure you also send something that Denon understands your Denon is amazing. It does Doby Atmos. It does DTS. It does IMAX enhanced. It is amazing. This is you got a very nice Denon. I'm just looking at the specs. So it should have no trouble handling anything that LG can put out. I would, I always, this happens to me all the time and for some reason, resetting the TV is almost always a solution. Now resetting it though, and that'll be in the menu resetting. It means that you'll have to then go through all the TV settings and return them to the state you want. So when you reset it, the TV will probably go back to its own speakers. You wanna go into the sound settings and say, no, no, don't play it through the TV speakers, play it through the home theater system, through the arc channel and things like that. 

Caller 7 (01:42:48):
Okay.

Leo Laporte (01:42:49):
I'm almost certain this'll fix it. I don't know why, but TV's frequently kind of get lost. They lose this, they lose the plot and resetting them seems to work.

Caller 7 (01:42:58):
Oh, that helps a lot. Cuz I've been going to making sure it's going out the HDM DMI and doing this and that and yeah,

Leo Laporte (01:43:06):
Work it's it sounds like you actually have, the physical setup is fine. So it's just getting the handshake between the TV. You, you know, before you go through the trouble of resetting the TV, just check to make sure it's outputting to the home theater that the home theater is getting it, something it can understand pretty much you can understand anything tries changing it to to if it's, if it's PCM change it to bitstream. If it's bitstream change it to PCM change some of the outputs that come out on that arc channel, sometimes the receiver gets confused about that. And if none of those simple little tweaks work, then just go back and start over.

Caller 7 (01:43:42):
Okay. Okay.

Leo Laporte (01:43:44):
Very, yeah. Nice receiver. I'm very jealous. This is a, this is a powerhouse receiver.

Caller 7 (01:43:49):
Yeah. I'm still kinda learning about it and like say everything worked perfect. And then one day it popped up and says it was doing an update and

Leo Laporte (01:43:58):
It's so frustrating. An update should never set you back like that.

Mikah Sargant (01:44:03):
That's what keeps people from updating.

Leo Laporte (01:44:05):
Yeah. Yeah. Something that chat saying never update unless you're gonna get new features. Well, I'm not sure. I agree with that. The updates are often important, but yeah. I don't know why a receiver should get updated. I have many Deni on receivers and they always want to be updated. I don't know why. I'm not sure why that is necessary.

Caller 7 (01:44:22):
That, that for automatic, maybe that's a mistake. I think I said for automatic.

Leo Laporte (01:44:25):
Yeah. Maybe not have it automatic cuz it's rare. I mean, look, there's not gonna be security issues. You've got all the features you want. It's I would set it to manual given what happened last time. Yeah. That's that's terrible. <Laugh> that's a pain in the butt.

Caller 7 (01:44:42):
So I, for a while I was very confused cuz everything, everything just crashed kind. Right. And it just dawned on me after I got things kinda set up. I said, oh, I remember this thing did an update. And that's what I think my TV has done a couple of updates too, but I haven't seen it, but I haven't seen any problem with it. Yeah. But even the, the

Leo Laporte (01:45:05):
TV in theory, anything connected to the internet probably should be updated because it's always, you know, that's vulnerable. Yeah. So I'm, I, I hate, I always hate to say don't update, but I also hate it when an update is so intrusive that you have to go back and fix things and call people. And that's crazy. That's crazy. Try resetting the TV if that, you know, maybe even resetting the receiver sometimes settings get out of sync. I, for some reason, every time I put a new audio chain in on a, on a home theater system, I have to reset everything for some reason. I think they just, they get confused easily.

Caller 7 (01:45:40):
Oh, okay. Well very good.

Leo Laporte (01:45:42):
Give it a shot anyway.

Caller 7 (01:45:43):
Thank

Leo Laporte (01:45:44):
You. My pleasure. It's I mean, that's a nice setup, beautiful TV. That Denon receiver does everything. I, you know, it's an expensive receiver.

Mikah Sargant (01:45:53):
It reminds me of the, anytime you have to do that, it reminds me of plugging in a cable, like a literal cable coaxial cable and having the TV have to scan for all the channels that it can have. Yeah. Same thing with EER. You have to have it recognize everything

Leo Laporte (01:46:07):
Whenever it's. Yeah, I think that's what's going on. Yeah. anyway, we know we know how it's supposed to work. Yeah. <laugh> eighty eight eighty eight. Ask Leo that's the phone number? Mic Sergeant Leo Laport. Your tech guy's two. We got another 45 minutes. Should be enough time to take your call and we'll see if we can maybe do a little gizz fizz later in the hour too. Get a gadget of the week all ahead.

Mikah Sargant (01:46:40):
Oh, I like this.

Leo Laporte (01:46:42):
It sounds like kind of a, like a, a cheesy little wind up band. No, I don't know. <Laugh> I don't know what its no, no, it's not. Okay. I'm just saying Leo Laport, Mica Sergeant your tech guys. 88 88. Ask Leo let's thank professor Laura musical director for the cheese, little windup band. Alan on the line from north Hollywood, California. Hello, Alan.

Caller 8 (01:47:07):
Hello, Leo. Welcome. How are you doing?

Leo Laporte (01:47:09):
We're well, how are you?

Caller 8 (01:47:12):
Just fine. If I may, I'd like to prevail on your experience and expertise and give me an opinion on JPEG repair software

Leo Laporte (01:47:27):
<Laugh> wow. JPEG repair stuff. So you have an image that is corrupted

Caller 8 (01:47:35):
A number of them.

Leo Laporte (01:47:36):
Oh, I hate it when that happens.

Caller 8 (01:47:39):
I know. And I was just wondering if you, if, if there any that stand out also, are there any either free programs or how can I say ones that may require I think they say some of them require a little bit of assistance or whatever. I was just wondering if, if

Leo Laporte (01:48:07):
I'm gonna send you to a site that I often send people to because they have a huge number of free or inexpensive tools. They do have one for JPEG repair. The site is ease us.com E a S E us.com. However, and they have a program called file repair. That, that will, I gotta say. My experience with repairing JPEGs is very poor. It just really depends. What's wrong with the JPEG. It's easy to repair a JPEG that has, for instance, a corrupted header, but if the data in the JPEG is corrupted, it's gonna be pretty hard to get an image out of that. 

Caller 8 (01:48:46):
Yeah. I, I don't know. They're on some oh can't think of the name now. The, the card

Leo Laporte (01:48:57):
SD card. Ah, okay. So that's an another issue. There, you also, us also makes a, a SD card recovery tool. And I have used them from other people a lot of times, and it's really frustrating these tools and ease us does this to will run, they'll say, oh yeah, here's your images. You want me to recover? 'em, That'll be 99 99, please, which I find very annoying and frustrating. A lot of things that say they're free are not free if you actually want to want to use them. Chatroom's giving us a lot of 'em there's JPEG repair, jpg.repair. That sounds like it might worth, or I'm sorry. J P g.repair.org. JP we'll put them in the show. That's compress or die.com. That's an interesting one. Now, so when you say it's on an SD card, that raises another issue. It could not, it could be, the JPEGs are fine, but the SD card is damaged. And incidentally, when, when, once an SD card betrays me like that, I stopped using it.

Caller 8 (01:50:02):
Oh yeah. I've stopped. It's in some old cameras. Yeah. yeah. And the they all come out as a bunch of green squares. Yeah. Last time I looked at them.

Leo Laporte (01:50:17):
Yeah. it honestly, SD cards that the flash memory in them is relatively inexpensive. They do fail after a while and yeah. And it could just be that the card itself is damaged. And you're not gonna be able to get anything out of it. So what I, what I would do is a lot of these tools and we, again, we've got a long list now, thanks to the chair room. A lot of these tools will at least run and say, yeah, I could get it back. If you really want it though, you it's gonna cost you. And at least you can see if it can get it back. And sometimes they'll show you a thumbnail, which will at least tell you that they were able to. And then it's up to you to decide how much those images are worth to you.

Leo Laporte (01:50:55):
I, I, it's funny. I recently did buy a tool to UN erase files from an SD card because I had a great, a picture I loved, but I had foolishly erased the card before I got the, the, the full quality version of it. So it was worth it to me to pay for it, to get the original back. So these two, these tools often will work. It really is gonna depend on how deep the damage is. Green squares is not a good sign. <Laugh>, I'll just tell you from my own experience, sometimes you'll get like half the picture and then it's garbage after that. But if the whole thing is green square, so that doesn't sound great, but

Caller 8 (01:51:32):
It's not solid.

Leo Laporte (01:51:34):
Yeah.

Caller 8 (01:51:35):
So

Leo Laporte (01:51:35):
Yeah, it sounds like some damage because JPEGs are compressed it's not like a TIFF or a bitmap where it's sequential dots of the picture. It's kind of mushed up cuz it's compressed. And so as a result, getting it back is not as easy as just saying, well, I got half the picture here. It may, it may be hard to get a full picture out of it, but we'll put, we have a lot of 'em I'd start with these us. They have, they've a pretty good track record as far as I'm concerned for this kind of stuff. And a lot of their stuff is free. I don't know if this one free to try or free to buy <laugh>. You know, they're saying things like recovery rate, 99.97%. I don't know if that's true free download the best file repair tool, repair, corrupted files like Excel, word photos, PDF files, or PST files with simple clicks. Okay. Worth the try. They seem to know what they're doing. Caesar next in Los Angeles. Hi Caesar, Leo and Micah. Your tech guys.

Caller 9 (01:52:39):
Hi Leo. How's it going? Great.

Leo Laporte (01:52:41):
How are you?

Caller 9 (01:52:42):
Pretty good. Pretty good. Listen, I'm having some

Caller 9 (01:52:45):
Trouble with my L GTV. It was working fine, but now it's not detecting the wifi. The TV is not detecting the wifi in my room. Oh. But before it was and on my other rooms, it's totally fine. But when I go now, when I try to go on the wifi settings menu, it says wifi turned off. Ugh, I've reset. I've reset the TV. Ugh. I've reset the modem in the router and everything. And it's still the same. So I don't know what to do.

Leo Laporte (01:53:15):
I don't know either. It might be the TV itself is broken that because you did all the things that you know you should do, which reset the TV, reboot the router and other things in that room work fine on wifi. Just the TV. Generally. What I like to do with the TV, if I can, is hardwire. It mm-hmm <affirmative> I probably not practical for you. It isn't O many cases cuz the cable coming in from the wall is right next to the TV. So that's where the cable internet box could also be. If you can move it to that, that might be the solution. You know, the hardwired might be the solution. Somebody in the chair saying something interesting, make sure the date and time is set correctly on the TV. That's

Caller 9 (01:53:56):
Yeah, try that too, because I Googled it and they told me change the date and time and tried it again and still doesn't work. It doesn't gimme a option cuz before, you know, it gives you a list of wifi connection that was able, I was able to enter my password, but now it's not even giving me the option.

Leo Laporte (01:54:12):
It doesn't not only does it not show the list, it says WiFi's off.

Caller 9 (01:54:15):
Right. But there's nowhere to turn the wifi on, on the, on the settings venue either.

Leo Laporte (01:54:20):
Oh that's interesting.

Caller 9 (01:54:22):
Right?

Leo Laporte (01:54:23):
So smart TVs these days really want you to connect to the internet. Not for patches. <Laugh> not to watch Netflix, but so they can watch you. They, they, they actually sell information about what you're watching to the networks. It's better than a people meter. It's why I often don't connect smart TVs to the internet. And of course they hate that they complain. I don't know. It sounds like it might have died. You know, you have a, just like you would on a computer, a wifi card in there if it's shook loose or it failed. That could be it. We'll see if we can find another solution. Leo Laport, Mike, as Sargent your tech guys, scooter X in the chat Caesar says while the TV is unplugged fine and hold the power button on your L GTV for 30 seconds. But you said you did a reset, right?

Caller 9 (01:55:18):
Right. But I didn't do that. I've never, I've never tried that.

Leo Laporte (01:55:21):
Okay. So this is like a hard reset. Unplugged the TV.

Caller 9 (01:55:24):
Okay.

Leo Laporte (01:55:25):
Hold the power button for 30 seconds on the TV. Not on the remote. Okay. And then plug it in. So that, that might be a harder reset than just a reboot, you know?

Caller 9 (01:55:36):
Right. Okay. So turn off the TV, hold the power button wall off for 30 seconds on the TV.

Leo Laporte (01:55:41):
Yeah. That's weird. I'm not sure why that, that would work. Maybe that's to drain the battery. I'm not sure why the power button.

Mikah Sargant (01:55:47):
So some, yeah, some do factory reset that way. I've got a few devices where you have to hold it down while it's even while

Leo Laporte (01:55:52):
It's

Mikah Sargant (01:55:52):
Unplugged. Yeah. And then when you plug it back in, it notices that you've got, keep

Leo Laporte (01:55:55):
Holding it down.

Mikah Sargant (01:55:56):
Keep holding it down while you

Leo Laporte (01:55:57):
Plug it in. Yeah. Yeah. Oh, okay. Try that. Yeah. I'm gonna try that then. And, and as somebody else is pointing out and this is probably the case as well, your router may have multiple bands, 2.4 gigahertz and five gigahertz and the TV. It's not unusual for IOT devices, not to support five gigahertz. Make sure you didn't turn off the 2.4 on your router. I'm sure you didn't do that, but the router. Okay. Yeah. You would know that.

Mikah Sargant (01:56:23):
Yeah. That was gonna be my guess. Yeah. You would know

Leo Laporte (01:56:24):
Originally. I'm sure if you turned that off. Right. Okay. All right. Well, Hey pleasure talking. Thanks for listening. Thank you. Take care.

Mikah Sargant (01:56:42):
It's true. I can't control myself any longer. Ugh.

Leo Laporte (01:56:49):
Leo Laport.

Mikah Sargant (01:56:51):
I'm gonna have to listen to that song on the way home

Leo Laporte (01:56:53):
Now. Yeah. Mike is Sergeant

Mikah Sargant (01:56:54):
Forgot about

Leo Laporte (01:56:54):
That song. Your tech guy, little Sheila E dude, the conga 88 88 ask. Pardon me? <Affirmative> why did I say Sheila? E Gloria? Stephan. You

Mikah Sargant (01:57:06):
Like Sheila E everything is Sheila. If

Leo Laporte (01:57:08):
It's it's either. It's either Sheila E or it's the house of funk. I don't know one or the other it's Gloria. Stefan of course, dude. The conga.

Mikah Sargant (01:57:18):
Oh, hi Micah.

Leo Laporte (01:57:19):
Oh, hi Micah. On the line, Michelle 88, 88 Alia on the line. Michelle from San Pedro, California. Hello? Michelle. Sheila Stephan. That's who it is. Yes. Michelle, are you there? Hello, Michelle.

Mikah Sargant (01:57:36):
Michelle, maybe try that yelling thing. You did that one time.

Leo Laporte (01:57:39):
Does that work? Sometimes I don't hear anything at all in the background, which means usually that's it's there's nobody, but I don't know. Michelle. One thing to try. Maybe you've got the mute button pushed UN unmute. How about that?

Mikah Sargant (01:57:55):
Good

Leo Laporte (01:57:55):
Tip. Good tip. No, nothing. No. Tell you what I, I, I hate to, you know, leave anybody in the lyric. So I'm gonna put you on hold, Michelle, and maybe maybe we can get this working eighty eight, eighty eight, ask Leo the phone number website. We do put a lot of stuff from the chat room and research up at the website, tech guy labs.com, tech guy labs.com. You can go there and and you'll get everything you need. You don't have to write it down. We were talking about the ring doorbell. Actually. I meant to mention this. They're doing a TV show

Mikah Sargant (01:58:33):
Ring is yeah. Oh no. Using footage from ring doorbell

Leo Laporte (01:58:36):
Cameras. Yeah. Using footage from ring doorbell cameras. It's gonna be called ring nation. People have all along people who have doorbell cameras have always posted silly videos, you know? In fact there's a ring doorbell hashtag on TikTok with 2.5 billion views. Wow. So ring thought, Hey, you know, this

Mikah Sargant (01:59:00):
Is a monetize.

Leo Laporte (01:59:00):
We could make something out of this. It would also help us burnish our image because of course ring's been getting in trouble for handing over video to police departments mm-hmm and so forth. Announced last week, ring nation will feature funny animals, always fun. Marriage proposals.

Mikah Sargant (01:59:21):
I don't know if front of a house

Leo Laporte (01:59:22):
It's private doorbell. I don't. Why are you heartwarming neighborhood interactions? This is all from the press release. It'll be narrated by Wanda Sykes. She's very funny. Like her MGM studios is producing it, but of course, you know, who owns MGM studios? Amazon. Yes. Yes. So really and they own ring at the same time. I think we're, this is just,

Mikah Sargant (01:59:46):
You know, if anyone is injured in one of these ring videos, then they can get a free one medical subscription.

Leo Laporte (01:59:51):
Yeah. Right. Our customers share videos with us all the time says ring representative Emma Daniels, demonstrating how the ring products and services will help them connect with their communities and protect what matters most of them. So it's just gonna be a big, how

Mikah Sargant (02:00:06):
Do they share? I've always wondered that. Cause they, they talk about, is there a button that says, send this tweeted on for somebody to laugh about?

Leo Laporte (02:00:12):
They tweet it, they tweet it. I think not clear though. Once they do the TV show, how you would how you would get on the show probably they'll have it the end of the show. Hey, if you've got a great, it's just like America's funnies stone videos. Yeah. Except they're all from a ring doorbell. An extremely wide angle. Oh really? So I'm wondering how long this show will last. Cause it's kind of anyway. Let's I don't, I don't know if Michelle's there or not. We're gonna check again, but we do have Jeff on the line. Hi Jeff from San Francisco. Oh, it's in inspector Chapo. My hat man.

Caller 10 (02:00:45):
Leo, my old friend. How are you?

Leo Laporte (02:00:47):
I am well, Jeff, you've gotta come up here and put the the, the thing on, on Mike's head so we can get his measurements.

Caller 10 (02:00:55):
Oh, for sure. For sure. What

Leo Laporte (02:00:56):
Do they call that thing?

Caller 10 (02:00:58):
The conform tour.

Leo Laporte (02:01:00):
Wow. It's got a bunch of pins in it Uhhuh and it's got a piece of paper in it and it actually does punches holes in the paper where the shape of your head is, oh, that's cool. Then you get a hat made exactly to your nogging.

Mikah Sargant (02:01:12):
Wow. That's really cool. Then I can have like a, a framed thing that says yes, he does have a huge head. <Laugh> and it's just the punctured paper.

Leo Laporte (02:01:19):
Oh, well, well let Jeff be the,

Mikah Sargant (02:01:21):
Yeah. Jeff, you could

Leo Laporte (02:01:22):
Be the judge of that decider. What can we do for you today? Jeff?

Caller 10 (02:01:25):
I was wondering if you are going to see the Eski truck band tonight at the Berkeley Berkeley auditorium, the Berkeley theater.

Leo Laporte (02:01:34):
The, that, say that again? The Eski truck span.

Caller 10 (02:01:37):
Yeah.

Leo Laporte (02:01:38):
That's no, what's that?

Caller 10 (02:01:40):
Oh, they are a hot and happening band. Very, very happening right now. <Laugh> but the reason I'm bringing, is

Leo Laporte (02:01:47):
There a hat connection? No. Okay.

Caller 10 (02:01:51):
But there is a little bit of a technology thing going on because I wanted to go, but I didn't wanna the hassle and I'm looking online and I found a website called nus.net, which streams live concerts.

Leo Laporte (02:02:05):
Oh, oh

Caller 10 (02:02:08):
Yes.

Leo Laporte (02:02:08):
Because I don't know if I'm gonna get, get to Berkeley by tonight. That shows also sold out. I see.

Caller 10 (02:02:14):
Yes.

Leo Laporte (02:02:14):
So nus.net is a stream, a concert streaming site.

Caller 10 (02:02:19):
Exactly. Here's the deal for like 13 bucks. You become a subscriber 13 a month. Oh, look at this. They have, they have a whole library of concerts. You can listen to a lot of grateful dead. But if you,

Leo Laporte (02:02:33):
Our our studio manager, John Lenina who you have met, I'm sure. Subscribes because they have a lot of unfreeze, McGee streams, and he's a lot unfreeze guy. Yeah.

Caller 10 (02:02:46):
A lot of grateful dead stuff, you know? Yeah. But the thing is now if you subs new subscribers get half off on the Eski trucks band. So it's only 10 bucks. So

Leo Laporte (02:02:57):
All

Caller 10 (02:02:57):
Right. 13 plus tennis, all dollars, seven day free trial. If you don't like it,

Leo Laporte (02:03:03):
Do you work for NUS? Is this a free ad for NUS or just something you like?

Caller 10 (02:03:09):
Well, I was thrilled because they had Thursday night, they played for free to their members, the goose band from the red rock. Nice in Colorado.

Leo Laporte (02:03:20):
Rock's a beautiful place to see you.

Caller 10 (02:03:22):
Exactly. That was a great concert. Here's the tech thing for, for $25 a month, you get high Def sound.

Leo Laporte (02:03:30):
Oh, this is, this is tempting. I like to go to shows where there other people, but these days, maybe that's not the best I

Caller 10 (02:03:38):
Love. Well, you know, I went to the stern Grove, the free festival with the guy from the grateful dead. And they also broadcast right from the sound board and it was much better than live. Yeah. And it's the, it's the same thing. You're getting it right off the soundboard. That's and you can pause, you can do it. So I, if you, if you, Hey, you can get your money back. Yeah. And you have four days after the concert to, to listen to it also. Yeah.

Leo Laporte (02:04:05):
I'm looking because I wanted, I missed Metallica at Lala PZA last month in Chicago. And I see that, that, that concert is streamed and it is an amazing show. I, the closer master of puppets is stellar. So I'm, I might now start my free trial it NUS.

Caller 10 (02:04:25):
Yeah. Do the high, do the high Def because you can't upgrade. You have to cancel then.

Leo Laporte (02:04:30):
Oh, no, I'm going all the way. Yeah.

Caller 10 (02:04:32):
Yeah. Okay. There you go.

Leo Laporte (02:04:34):
Hey, I appreciate it, Mr. Conform.

Caller 10 (02:04:36):
Yes. Yes. And

Leo Laporte (02:04:38):
What's your latest, what's your latest hat acquisition?

Caller 10 (02:04:41):
Not much. I'm trying to fix my boat, trying to fix my car, trying to, you know, I've got I'm up to my ears in, in trouble.

Leo Laporte (02:04:47):
You inspire me for my last one. It was because of the the Kevin Costner Yellowstone look, I got a beautiful black cowboy hat from it's a resist straw, resist stall from the sixties and it's a beautiful hat.

Caller 10 (02:05:01):
So was that the one with the snake? Yeah.

Leo Laporte (02:05:04):
You saw it. Yeah. Keep it, keep it. I am keep, I'm not gonna ever wear it. I'm just gonna look at it. <Laugh> <laugh> Hey, pleasure talking to you, Jeff. All right. Thanks byebye. Well that's. That was, that's a nice tip. I didn't know about that, but apparently I'm the last guy to learn about nugs dot. Yeah. Everybody's telling me, oh yeah, of course. That's a great place. Great place to go. If

Mikah Sargant (02:05:23):
I heard about that, I would've think thought it was like a, a cannabis

Leo Laporte (02:05:27):
Retailer. Yeah, the name. Oh.

Mikah Sargant (02:05:32):
Oh,

Leo Laporte (02:05:32):
Okay. Okay. We're not gonna discuss that. Don't on the air, but apparently there's a reason they call it NUS. Not that I'm, I'm impressed that you you knew that reason. I, I know about the Metallica show is because there is a really cool app to teach you guitar. And they just released a whole bunch of Metallica songs where you learn from, wow, Kirk Hammit and James Hatfield. You learn the guitar licks from those things and that's, and they give you, it's an iPad app. I'll get it for you for your next iPad today. And, and you watch the the, the notes as you play wow. As they play, which is very cool. Yeah. That's awesome. Leo and Micah, the GIW coming up. I can't remember the name off the top of my head. It's like music car or something. And you can see it is it. It's not as, oh, it's just audio. Summer video. Ah. Oh. That's interest. I didn't get that part. I never heard of Eski trucks. Have you heard of them? Are they famous? Are they great? Are they a jam band? Yeah.

Mikah Sargant (02:07:04):
Yeah. I saw Phish was on there.

Leo Laporte (02:07:08):
Musician,

Mikah Sargant (02:07:09):
Musician.

Leo Laporte (02:07:10):
Do you know musician? No.

Mikah Sargant (02:07:11):
That's a clever name.

Leo Laporte (02:07:12):
Yes. You're the musician <laugh> but they just released a bunch of Metallica tracks. That looked pretty good. And just got me, got me into a kind of Metallica phase yesterday. Reading about that. Oh, I like the Outlaws. Oh, I know. Eski yes. I know that name. All right. Right. Musician is your personal music teacher for guitar singing and bass? Oh, maybe I could learn some, learn how to sing like James Hatfield, master master. Oh, <affirmative> ladies and gentlemen here. He comes dancing out onto our dance floor. He's born to be alive. Mr. Dick D Bartolo. MAD's mad writer. We call him disco, Dickie D and of course our own, our very own gizmo wizard. Hello? Dickie. D

Dick DeBartolo (02:08:15):
Leah, how are you doing?

Leo Laporte (02:08:16):
I am well, you are wearing a lovely orange.

Dick DeBartolo (02:08:19):
You know what? It's a new shirt and I thought I better wear it because I cannot believe labor day is

Leo Laporte (02:08:25):
Oh, last chance.

Dick DeBartolo (02:08:27):
Well, I can't

Leo Laporte (02:08:27):
Believe gotta retire the white. I

Dick DeBartolo (02:08:28):
Don't know where the, the

Leo Laporte (02:08:29):
Summer went. I know,

Dick DeBartolo (02:08:30):
I know. Well, the white pants I wear after labor day, I don't

Leo Laporte (02:08:34):
Care. Oh, you are a rebel, such a rebel. So Dick joins us every week to talk about some gizmo or gadget he's found in his travels and he travels widely.

Dick DeBartolo (02:08:45):
You know what, Leah? I think you're gonna like this.

Leo Laporte (02:08:48):
Oh boy. Okay. I'm getting the credit card. Ready? Go ahead.

Dick DeBartolo (02:08:51):
It was again, it was from the new product show and a guy named ed invented it. It's called moon ultralight two.

Leo Laporte (02:08:58):
Oh. If ed invented it, I'm I'm all over it.

Dick DeBartolo (02:09:01):
And it is a mini light for your phone.

Leo Laporte (02:09:07):
Oh, funny. That

Dick DeBartolo (02:09:08):
Is adjustable from 27 K to 5,000.

Leo Laporte (02:09:12):
That's the warmth, whether it's blue or

Dick DeBartolo (02:09:14):
Yellow. Yes, exactly. Because when, when he was shooting some video, I said, you know, that is so white, white. He said, well, no, you just saw your fingering. The back

Leo Laporte (02:09:23):
Makes, make sense. It is

Dick DeBartolo (02:09:24):
Cement and go down the 27 K and then you hit it again and it goes into brightness. So you can change the color, the temperature and dim it, it runs for two and a half hours. Is

Leo Laporte (02:09:39):
This ed you're talking to right here?

Dick DeBartolo (02:09:40):
Yeah. Yes, it is at the, at the new product show. I love he invented it. It is. So

Leo Laporte (02:09:46):
It's a tiny, it's kind of like a clip on, on, oh, for the front of your phone camera. Okay.

Dick DeBartolo (02:09:51):
Yes, exactly. Okay. USB charging, UBC, and I mean, it's so ingenious, the tiny little on, off button at the very center of it is a tiny pinpoint L E D light to tell you the battery

Leo Laporte (02:10:08):
Life. Oh, that's nice. Left

Dick DeBartolo (02:10:10):
In this little light.

Leo Laporte (02:10:11):
So you don't have to search in the dark for the on off button.

Dick DeBartolo (02:10:14):
Yeah, exactly. And also it'll tell you when it's time to recharge it. And

Leo Laporte (02:10:18):
I guess it could go on either side though. It could go for your front facing or your back camera right

Dick DeBartolo (02:10:23):
There, depending on what it's,

Leo Laporte (02:10:24):
It's really about a self it's for selfies is, is mostly, it's like a ring light.

Dick DeBartolo (02:10:28):
Well, you know what? I, I used it like last week we talked about the L E D water Kele. Yes. Well, I, I normally light put some lights in the kitchen when I shoot stuff, but I said to Dennis, you know what, Dennis, just check this on the phone. So when you won, go from the sink to the counter and follow me, the lighting's gonna be the same because the light is just mounted to the phone. So it worked very

Leo Laporte (02:10:52):
Well. It's all the rage with the Youngs these days is these ring lights. Do you? I bet you, Micah has a ring light. I, I know you don't. No, I'm an old man. You know that <laugh> in a young

Dick DeBartolo (02:11:03):
Man's body. No, even I have a ring light.

Leo Laporte (02:11:05):
Yeah. See, and he's an old man, an old

Dick DeBartolo (02:11:07):
Man's body Valentine beer ring. Light it's

Leo Laporte (02:11:10):
Oh, okay. Valentine. Yeah, I like that. Yeah. yeah, cuz I guess the idea of a ring light is that there's light from all around. I don't know what set of a point source or whatever, but you thought that the, the pictures looked pretty good with this.

Dick DeBartolo (02:11:25):
I did. What I liked about it is that it's something you could put in a shirt pocket. And if you're going into a wedding or something, not like ring and you think, you know, suddenly you wanna film someone, a video of someone at the table, you have a light in your pocket.

Leo Laporte (02:11:41):
No, it's not cheap. No,

Dick DeBartolo (02:11:43):
It's not cheap. No, it is absolutely. It is $79. But I thought the workmanship in this thing was really incredible.

Leo Laporte (02:11:51):
And I guess they call it the moon cuz it's got the clip on the back of the clip. Looks like a little moon on the back. Yeah,

Dick DeBartolo (02:11:56):
Exactly.

Leo Laporte (02:11:57):
Yeah,

Dick DeBartolo (02:11:58):
Exactly.

Leo Laporte (02:11:59):
I like it also you can adjust the brightness and the warmth

Dick DeBartolo (02:12:02):
Color temperature, which is nice.

Leo Laporte (02:12:04):
Yeah.

Dick DeBartolo (02:12:05):
And, and, and USBC. I, I think it looks that's nice too. Yeah.

Leo Laporte (02:12:09):
USBC charging. Yeah. Yeah. So it's, you know, go ahead.

Dick DeBartolo (02:12:13):
No, I, I, I was just gonna say you were helping somebody earlier and, and I,

Leo Laporte (02:12:18):
Well, help, help is such a broad term.

Dick DeBartolo (02:12:20):
I <laugh> no Leo. I, I, I will never forget the, the day I met you, I, I came in the studio and I said, Leo, my laptop that I bought from New York city, I turned it on and it just says no operating system. Oh I wont. And you said, oh, gimme that. Yeah.

Leo Laporte (02:12:35):
Oh, give me that. Yeah. Did you ever get

Dick DeBartolo (02:12:38):
Back and during the commercial? Yeah. Yeah. Well, I got a $300 bill

Leo Laporte (02:12:41):
<Laugh> yeah. Well that's nuts anyway. Yeah. I

Dick DeBartolo (02:12:47):
Tried to, no, you are. You were

Leo Laporte (02:12:47):
Amazing. Yeah. This looks cool. It's called again, the moon ultra, like moon too.

Dick DeBartolo (02:12:53):
Ultra two. Okay.

Leo Laporte (02:12:55):
Was there a one?

Dick DeBartolo (02:12:56):
You know what? I don't know if there was or not. That's good. Next time. When, when the box came, it just said ultra light two. Yeah. So I just assumed that maybe it's maybe when you have a product, you should always have a two. So people think, oh, this is the better version.

Leo Laporte (02:13:10):
If Microsoft would only learn that lesson, I'll tell you. Yeah. Gives the Dick's website has the link. It's gwiz.biz. G I Z w Iz dot B. I Z. There's a button on the right with my face on it that says the GWiz visits, the tech guy, click my nose. And it'll take you right to the page where everything Dick's talked about on the show, hundreds of product, how many hundreds and hundreds of products,

Dick DeBartolo (02:13:33):
Boy, we've done a

Leo Laporte (02:13:34):
Lot, a lot of shows. They're all there. I don't remember the Dar Spader USB.

Mikah Sargant (02:13:41):
That was while you were out

Leo Laporte (02:13:42):
Toaster. Oh, that was you.

Dick DeBartolo (02:13:44):
That was when you were away. Yeah. Oh,

Leo Laporte (02:13:46):
I

Mikah Sargant (02:13:46):
Missed it. It makes sounds and lights of it's really cool.

Leo Laporte (02:13:49):
Oh, nice. Well, it's all there. Gwiz.Is while you're there. You can also check out all the other things that Dick's site are the products he shows on world news. Now the Dick's blog and log, he talks about you know, his years at mad, there's a lot of mad magazine collectibles and the match game. Dick was the writer of the match game for almost its entire run. And so he's the guy who came up with dumb. Dora was so dumb that

Dick DeBartolo (02:14:15):
How dumb was she?

Leo Laporte (02:14:16):
<Laugh> all of that at GIW up is, but the best thing. Well, it's kind of the audience participation feature of the site. The what the heck is it contest about to wrap 11 days left to figure out what that gizmo or gadget is. You're playing for an autograph copy of mad magazine. There are 18 copies to give away six for the right answer. 12 for the best wrong answer. And this is the mad the he's here, the para abnormal issue. And I tell you Dick, when he autographs it, he, he actually he's. He does a nice job, but these are suitable for framing or reading, whichever you prefer GI wiz.biz. Well, I guess we won't find out for a couple of weeks, but I'm very curious what this thing is.

Mikah Sargant (02:15:06):
Oh, this week my guess is that it's a tool to pool floaties together.

Leo Laporte (02:15:14):
Oh yeah. How clever? Yeah.

Dick DeBartolo (02:15:16):
That's very good. That's not a bit, that's not

Leo Laporte (02:15:18):
Bad at all. Yeah. You're not allowed to

Mikah Sargant (02:15:19):
Play at all's. Yeah, I can't play. So I just have to tell

Dick DeBartolo (02:15:22):
No employees can play. Oh, well you get, you get a mad, whether you win a

Mikah Sargant (02:15:26):
Little's true. I do. Thank you

Dick DeBartolo (02:15:27):
For those been mad. Thank you. Dicky D okay buddy. Good one.

Leo Laporte (02:15:32):
Mike, a Sergeant. Thank you for being here. I hate it when you're not here, but next week you'll come back. I

Mikah Sargant (02:15:37):
Will be back next week.

Leo Laporte (02:15:38):
Yes. Have it scared you off?

Mikah Sargant (02:15:39):
<Laugh> never

Leo Laporte (02:15:40):
We do this show just for you and I'm so glad you were here too. Thanks to professor Laura, our musical director, thanks to Kim Schaffer for answering the phones. But again, most of all, thanks to you for calling in for listening in we'll be back again next time and answer your questions. Take your calls and talk about high tech website, where all the answers live after the show tech guy labs.com. That'll take you to our podcast site, twi.tv, where there are lots of other geeky shows for you to enjoy, including Mica's iOS today. Show and tech news weekly show. Again, that's twit.tv, or just go to tech guy labs.com and browse around for mic Sergeant I'm Leo LaPorte. We have been your tech guys this day. Thank you so much for being here. Have a great geek week byebye.

Leo Laporte (02:16:29):
Well, that's it for the tech guy show for today. Thank you so much for being here and don't forget twit T W I T. It stands for this week in tech and you'll find it at twit.tv, including the podcasts for this show. We talk about windows and windows weekly, Macintosh on Mac break, weekly iPads, iPhones, apple watches on iOS today's security and security. Now, I mean, I can go on and on and on. And of course the big show every Sunday afternoon, this week in tech, you'll find it all at twit TV and I'll be back next week with another great tech guys show. Thanks for joining me. We'll see you next time.

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