The Tech Guy Episode 1900 Transcript

Please be advised this transcript is AI-generated and may not be word for word. Time codes refer to the approximate times in the ad-supported version of the show.

Leo Laporte (00:00:02):
Podcasts you love from people you trust. This is TWiT. Hi, this is Leo Laporte and this is my Tech Guy podcast. This show originally aired on the premier networks on Sunday, June 5th, 2022. This is episode 1,900. Enjoy. The Tech Guy podcast is brought to you by ITProTV. Finally, you can enjoy getting an IT education with it. Pro TV, visit itpro.tv/twit for an additional 30% off all consumer subscriptions for the lifetime of your active subscription. When you use the code TWiT 30 at checkout and by Linode develop, deploy, and scale your modern applications faster and easier. Get $100 in credit when you visit linode.com/techguy. Well, Hey, Hey. Hey, how are you today? Leo LaPorte here, the tech guy, and it's time to talk computers and the internet and home theater and digital photography and smartphone and smart watches. Cuz guess what? It's tech guy time, all the technologies, all of them in, in one place, eighty eight eighty eight.

Leo Laporte (00:01:16):
Ask Leo that's the phone number. If you wanna talk high tech with me, I'd love to talk high tech with you. 8 8 8 8 2 7 5 5 3 6. That's toll free from anywhere in the us or Canada outside that area. Well, well you, you do have choices. You could you could use Skype or something like that. Any kind of, you know, voice over the internet product should do the trick and you can call 88 88. Ask Leo. How about that? Should be toll free should be let's see. The website tech guy labs.com. We are at episode 1900. We've entered sort of the 20th century. John says my studio manager. No, no that's next episode 19. Oh one, if you'll wanna be technical, I guess so still it begins with a 1919 oh oh episode. That's how you, how you could find it on the webpage tech guy, labs.com. They're all there.

Leo Laporte (00:02:16):
And if you hear something on the show that you want to you know, track down, make a note of apply it in your own life. You'll find all that stuff at the website and it's free. No sign up tech guy labs.com. Yesterday. We talked about the right to repair law, the first ever in the us, the first ever all these states have been talking about it for years, but companies like apple and John Deere. And I didn't know this, but realist real wheelchair companies, the companies that make electric wheelchairs all have been fighting, right to repair your rights, to repair the stuff you own. See if you have an iPhone, apple really doesn't like it. If you go somewhere besides apple to get it fixed, they say, well, it's a security issue. It's it's not for money. And you know, they may be right. I don't think they make a lot of money on repairs. Fact, they, you know, might lose money, but nevertheless, they want control it. John Deere is terrified that people will figure out how to fix their tractors. They do it for money <laugh> and intellectual property rights. And I just was reading an article that says the same thing with these electric wheelchairs. They, they you can, you can buy one, but you better not try to fix it, which is a problem.

Leo Laporte (00:03:43):
So the right to repair is I think a good thing. I'm I'm in favor of it. It's been kind of championed by the folks at I fix it.com cuz that's their business. They call themselves the, the repair manual for the internet and it, it, they cover everything from McDonald's happy meals, all the way up to your iPhone and how to fix it. And they even sell the parts, right? But it's hard to, it's hard to get the parts because these companies don't, you know, they, they wanna keep it to themselves. There was a report, a couple of days from the public interest research group. Perg that the constrained that's the way they put it market for wheelchair service and repair in the us makes for long delays of weeks or even months, the report is titled stranded, which will give you some idea in Colorado.

Leo Laporte (00:04:37):
They just signed a landmark consumer, right to repair powered wheelchair bill. So that's the right to repair measure, but it's just for wheelchairs. Now, New York state has passed the first ever fair repair act, which would require all manufacturers who sell digital electronic products to make tools, parts, and instructions for repair available to consumers and independent shops, which means apple either has to do it or move outta New York. I don't think they're gonna do that. Apple does have a repair facility. Mic Sergeant are from mic Sergeant. Did you know, as an experiment said, well, I have an old iPhone 12, let me see if I can get a new battery and doesn't really need replacement, but I just wanna see the processes you rent rent for seven days and seven days only. They're very clear about this 76 pounds, two giant cases worth of equipment, cuz apple has specialized equipment that they up till now only had in the apple stores. And then but he, so he had it. Got it. But the battery that he was gonna replace, didn't come, didn't come, didn't come on the seventh day when he should have rested. Instead he was on the phone to apple saying where's my battery.

Leo Laporte (00:05:55):
And actually it's a company called spot that does this for apple and spot said, well too bad. You gotta send it back or pay for the equipment over thousand dollars. So Micah packs it all back up. Maybe the battery will come. And then what did he do? I guess he'll have to order the equipment again. I don't know. The battery comes with two hours left. The clock was ticking, but too late. Cause he'd already brought it back to, to the ups. So yeah, you can make a law that people can repair their stuff, but it's, it might be a little bit of a stretch before people can actually you know, do it like in fact turned out it would be cheaper and probably faster just to have apple do it. Even if you didn't have an apple storage, just mail it to the apple folks.

Leo Laporte (00:06:47):
So that's kind of annoying. That's, that's kind of a bummer. So one of our one of our listeners hearing me talk about this sent me a note, I loved it saying, you know, there's also a right to not be disturbed. <Laugh> the, the right, this is, this is new in Canada, Bravo, Canada, Canada just passed actually it's it's it's Ontario, the right to disconnect. Actually they passed, passed it a year ago, but I think it just became law. June 2nd employers in Ontario, the province of Ontario that's where Toronto is with 25 or more employees must have a written policy. You're gonna love this on disconnecting outside business hours. It's the right to disconnect. The right to disconnect rule was part of a an act which passed late last year called the working for workers act disconnecting from work means not engaging in work related communications, including emails, telephone calls, video calls, or the sending or reviewing of other messages.

Leo Laporte (00:08:01):
So as to be free from the performance of work, now, a lot of us work, you know, nine to five or in my case, 11 to two jobs <laugh> and you know, you're done, you go, oh, done, take off your work clothes, put on your plate clothes, you know, go, go have some fun. But there are a lot of people, pretty much those, you know, mid-level manager types who are expected to be available at all times of the day or night. I'm thinking of my boss, cuz I did a, I feel bad. I thought of, I, I sent an email to my, to my boss. I love you, Julie. You're the greatest. I sent an email to my boss on Memorial day, late at night. So that was Monday. It was about 11, 10 or 11. I thought of something and you know how it is you think of it?

Leo Laporte (00:08:50):
I said, well, I'm gonna send this email real quick while I, while I remember it fully not expecting her to respond Memorial day night, but this, but I think the expectation is that you will, you know, for her job, she's a big shot. She runs the company, but she has, you know, the company's owned by a bigger company. And anyway, she responded within five minutes as she always does. <Laugh> sometimes from her iPhone. And so, so Julie, I think you'd like this disconnect, maybe not actually, maybe she actually likes to do that. I actually, you probably do. If you get a lot of email, it's probably nice to get it out of the way. The new rules in Ontario only apply to people in Ontario, all employees, including managers and executives, company policies have to outline exp, do you like this? I think this would be a, I think this would be a good law. Some businesses, which you know, business is 24 7. Maybe we could exempt those.

Leo Laporte (00:09:46):
But I think especially in our industry, the tech industry I think there's this expectation that you work and work and work and work and work and work and work. <Laugh> I I read a job listing. Let's see if I can find it from a company called Binance. That is a cryptocurrency exchange. It's one of these high tech you know, high tech companies that does some sort of decentralized finance, they call it and it was a job listing to work, to work at Binance. Let me see if I can find this because <laugh>, this will give you an idea of why you don't wanna work at Silicon valley. You don't wanna work in the tech industry and what the expectation is.

Leo Laporte (00:10:40):
Let me just search for this here. Oh, I can't find it. Oh, here it is. Here it is. This is so they're looking for people. No, that's not it basically. The message was you will work all day, every day. <Laugh> forever and ever and night. And if you don't like it, you can, you just, don't just at least they told them when the job listing, if you don't like it, you can forget it don't apply. At least they told 'em ahead of time, but holy cow, holy cow. That's I, would you sign up for a job like that? I guess that it, it, the idea is that if you, if you, if you wanna make a million bucks in Silicon valley, you know, you wanna get those stock options, you should be you're expected. I think Steve jobs started this.

Leo Laporte (00:11:41):
You should be expected to work day and night. Sacrifice your family, your friends, your life, just, just so that you know, you can I reap the rewards. <Laugh> here it is. Let me see. Let me just read this for you. This, I found this at Binance. We don't work. We live it. Okay. I should. I, you know, if I apply for that job, I might, that might cause me to pause. No one ever asks you to work overtime. Oh, good. Or checks if you show up late in the morning. Oh, thank goodness. These concepts don't apply at finance. We do whatever it takes to get whatever needs getting done done. It ends up being a lot of overtime. We're always working. There's no off switch. If you have your sleeves rolled up and ready to sweat it for the long haul and be part of a team that will help to define finance for the world tomorrow, then read on.

Leo Laporte (00:12:34):
If not, you can save your lazy bum, some reading lazy you're lazy. I say there is definitely this expectation probably from our puritanical four bears that you will work. You will not take time off. You will not take a break. You will not take August off as they do in France. <Laugh> you will work day and night. Now I don't mind if, I guess if you get stock options and the success of the company is your success. But so many of these companies, the success of the company is the owner's success. And you just get the paycheck <laugh> and, and you get to work. <Laugh> as much as you want. Thank you, Steve jobs. We can blame you for setting that expectation. Certainly in the Silicon valley, speaking of Steve jobs, apple has an event tomorrow. They begin their worldwide developers conference. Do not get your hopes up.

Leo Laporte (00:13:25):
It's just a developer's conference. About half the time at WWDC, they announce about half the time they announce a hardware. Other half of the time, they don't. It's really more about for developers, the next version of iOS for your iPhone and iPad, the next version of Mac OS for your Mac. And those certainly will be talking about that tomorrow, but all eyes will be watching. In fact, I said, I, for the first time ever apple didn't stream these for a long time. I remember the iPad announcement I got in trouble cuz they weren't streaming it. So I thought, well, I'll stream it. <Laugh> oh, my got in a little trouble. <Laugh> whoops. Steve gave me the, the stink eye, but, but I saw an ad. Was it Instagram somewhere TikTok somewhere. Watch the keynote tomorrow. An ad from apple to watch the keynote tomorrow.

Leo Laporte (00:14:20):
So maybe they will announce something of general interest. I don't know. The hope is they might announce new a MacBook HES with this, with a newer version of their M one chip. I have to say everybody. I talk to all the rumor mongers. The people like mark Erman have been saying. Yeah, maybe not like, like they have an, they have an ID, you know, Apple's dropped a hint. Don't get your hopes up. Anyway. I guess the advice still stands if you're in the market today for an apple product, except maybe the iPhone, they won't announce an iPhone tomorrow, but any, but like a Mac. Wait until, just see what they say tomorrow. Just see. 88, 88 ask Leo. I'll talk about whatever it is they announce next week. 8, 8, 8, 8 2 7 5 5 3 6 website tech guy labs.com. Hey, let's go to the phones. Take your calls coming up next.

... (00:15:16):
Is there Sam today or

Leo Laporte (00:15:18):
No chat. Is there Sam today? There's no Sam, no Sam or Chris there's me. Rod is gonna be here. Oh, cuz we thought there'd be nobody today.

John Slanina (00:15:29):
Right? Rod,

Leo Laporte (00:15:30):
Rod was rod has, rod has said, oh I can do it. All right. All right. Like

John Slanina (00:15:40):
I'm gonna have to get up into

Leo Laporte (00:15:42):
The, is that thing dead again?

John Slanina (00:15:43):
The, the camera's on. So I'm suspecting it for mini converter. Okay. He's up in the 

Leo Laporte (00:15:50):
Camera's on, but there's no one home

John Slanina (00:15:52):
Up there. So

Leo Laporte (00:15:53):
That's all right. I, I won't do anything over my shoulder for the rest

John Slanina (00:15:58):
Day.

Leo Laporte (00:15:59):
Yes, John, you don't have to work night.

John Slanina (00:16:03):
It's about

Leo Laporte (00:16:04):
You are gonna work your day off tomorrow though. Emails

John Slanina (00:16:06):
And the texts started coming in.

Leo Laporte (00:16:08):
What, what happened?

John Slanina (00:16:09):
Power out. Oh, sorry. Here. It hadn't come back by 1230.

Leo Laporte (00:16:15):
Do you see that?

John Slanina (00:16:16):
I, I, there are many things I'm still resolving. Oh

Leo Laporte (00:16:19):
My God. The power went out.

John Slanina (00:16:21):
So I can't, it didn't resolve by 1230. So I came in, it was the whole area the signals were out.

Leo Laporte (00:16:28):
Oh my. But

John Slanina (00:16:29):
The, all the shops over there, everything across the street was out. So this whole thing was out.

Leo Laporte (00:16:32):
Oh my,

John Slanina (00:16:33):
I turned off some UPSs that were beeping and then I, you know, I went

Leo Laporte (00:16:36):
Home. Oh, thank you. 30

John Slanina (00:16:37):
Came back on. So I came back in. Yeah. many stories to tell, but the last story was, and this is still being resolved and I have some other issues in the other studio. I'm still trying to figure out.

Leo Laporte (00:16:49):
Yes.

John Slanina (00:16:50):
At least Laura called at 12, 10 45 saying, Hey, I can't connect to your com Rees. So

Leo Laporte (00:16:56):
I had to get, oh my God

John Slanina (00:16:58):
Com Rees. And 

Leo Laporte (00:16:59):
It was why,

John Slanina (00:17:02):
Well, power cycling fixed it. It was very difficult to power cycle them though, because of the way they're very tiny.

Leo Laporte (00:17:08):
You wouldn't think that if the power went out and then came back on that they wouldn't just come.

John Slanina (00:17:12):
Apparently they were on, I can't, I still can't get to their webpage, but once I power cycled them, Laura was able to connect.

Leo Laporte (00:17:19):
Wow. There's no button on the front. There's no, there's no

John Slanina (00:17:22):
Light. There's not even a

Leo Laporte (00:17:23):
Light. There's no one off switch or anything. <Laugh> yeah. So, so you have to get in the back there. Well, thank you, John. I several

John Slanina (00:17:29):
Issues with several machines, including the streaming box.

Leo Laporte (00:17:32):
Oh my God.

John Slanina (00:17:33):
But most things are

Leo Laporte (00:17:36):
Right now. Why aren't we better protected? I guess you just, that would be hard. We'd have to put UPSs on everything. Most,

John Slanina (00:17:43):
Everything is, there's

Leo Laporte (00:17:44):
A couple, holy holy cow,

John Slanina (00:17:45):
That didn't come back on that I need to talk to Russell about because you know, they're new boxes and they maybe haven't been configured to come on a network.

Leo Laporte (00:17:53):
Wow.

John Slanina (00:17:55):
And other things were just a mystery. Like my, he, I can't get my headphones after work and I can't figure that out. It has power.

Leo Laporte (00:18:00):
I wonder if there was a massive surge or something.

John Slanina (00:18:03):
Yeah. Anyway, still, and, and, and there were many clocks to set.

Leo Laporte (00:18:09):
Yeah. Holy cow. Not my good clock though.

John Slanina (00:18:13):
No, but all the clocks that

Leo Laporte (00:18:15):
Are, but this clock, that clock is a pain is set this clock

John Slanina (00:18:19):
And, and the and the NIE.

Leo Laporte (00:18:21):
Oh, and the NIE. Oh my God. I still,

John Slanina (00:18:24):
I still have windows there, but anyway,

Leo Laporte (00:18:27):
Well prioritize. Thank you. Sorry. Holy cow.

John Slanina (00:18:31):
I'm happy that I'm able to do these things.

Leo Laporte (00:18:35):
Okay. Holy cow. After that whole thing about, oh, you know, you don't have to work day and night. Whoops. Whoopies

Kim Schaffer (00:18:51):
<Laugh>

Leo Laporte (00:18:51):
Ladies and gentlemen, boys and girls, children of all ages. It's time to say hello to Kim Schaffer. The phone angel. Hello, Kim Scher. Hello?

Kim Schaffer (00:19:01):
Is that the same song we heard yesterday? No. Oh, I was gonna

Leo Laporte (00:19:05):
Say you playing a different part of it.

Kim Schaffer (00:19:06):
Didn't think it was the same one.

Leo Laporte (00:19:07):
So after I did that whole spiel on

Kim Schaffer (00:19:12):
Yes.

Leo Laporte (00:19:12):
You know, you should only work nine to five. You shouldn't have to work extra hours. Exactly.

Kim Schaffer (00:19:16):
Having some personal time,

Leo Laporte (00:19:18):
Personal time. <Laugh>

Kim Schaffer (00:19:19):
Guess what happened?

Leo Laporte (00:19:21):
John? Our studio manager comes in and says, oh, by the way, I was here all night. Yep. Because the power went out and things didn't come back on when it came back on and I feel, I feel like a jerk.

Kim Schaffer (00:19:33):
John is a superhero.

Leo Laporte (00:19:34):
He's amazing.

Kim Schaffer (00:19:35):
<Laugh> he always has been.

Leo Laporte (00:19:36):
He's amazing. That

Kim Schaffer (00:19:38):
Crack engineering team.

Leo Laporte (00:19:39):
Wow. So, okay. Maybe I do make people

Kim Schaffer (00:19:44):
<Laugh> you just didn't know it. I just didn't. Sometimes you take somebody to let you know <laugh>.

Leo Laporte (00:19:50):
Holy cow. You weren't here all night. Were you?

Kim Schaffer (00:19:53):
No, I

Leo Laporte (00:19:54):
Wasn't. You're good. Right? You just ki you know, you, I don't send you messages in the middle of no,

Kim Schaffer (00:19:59):
I just stumble in at you know, maybe two minutes before you

Leo Laporte (00:20:02):
<Laugh>. Maybe that's because we're not as important as

Kim Schaffer (00:20:05):
John is. No, John's the important one. Yeah. He keeps the wheels turning. Yeah.

Leo Laporte (00:20:09):
Holy cow. Who should I talk to first? Oh,

Kim Schaffer (00:20:12):
Let's see yesterday with all about CO2, but we might be talking about your vocal training cuz Michael, I believe says you former opera singer and, and liked some of the stuff you were saying. Maybe not tech, but I don't know. <Laugh>

Leo Laporte (00:20:26):
Throat tech,

Kim Schaffer (00:20:27):
A little MIS MIS

Leo Laporte (00:20:28):
Match. Thank you, Kim. Hello? Michael Leo Laport. The tech guy.

Caller 1 (00:20:33):
Hey Leo. How are you?

Leo Laporte (00:20:34):
Oh, you are a Bosso profundo.

Caller 1 (00:20:38):
Yeah. Close to it. Maybe a regular. Bosso

Leo Laporte (00:20:40):
Just a Bosso.

Caller 1 (00:20:41):
Yeah. So I, I was a former opera singer in a sometime podcaster.

Leo Laporte (00:20:46):
Nice.

Caller 1 (00:20:47):
And that warmup that you got through, Scott's why mom, you made me match my M and MSS. Yes. The best I've actually ever heard

Leo Laporte (00:20:53):
Really. Had you, had you heard it before or did, were you familiar with it?

Caller 1 (00:20:57):
I've never heard it, but it's perfect because the M

Leo Laporte (00:21:00):
Mommy made me match my M and MSS. Mommy made me match my MN MSS. And then you go up the scale and you go down the scale. Yeah.

Caller 1 (00:21:07):
Yeah. And it would work for spoken word or for singing too, because it gets it out of the throat and puts it kind of in that front ma cavity. So you have that resonance. Yeah. I, and you can take that up and down and it, it really helps on your voice if you don't keep it in the throat all the time. That's what wears it down.

Leo Laporte (00:21:20):
I never thought my job had anything to do with my voice. I didn't think of myself as a, you know, a voice performer. And then I realized, yeah, maybe I am. I talk for hours a day and I've never done any warm up or any of that stuff. So it's probably a good idea. What, what I was afraid of is as you get older, you know, sometimes people's voices start to crack and they get, I do not frail sounding like Dan rather. And Tom Broco, they sound old and I, he

Caller 1 (00:21:52):
Always had a little bit of a trail.

Leo Laporte (00:21:55):
I I so thank you for confirming mommy made me make match. My M andm. Yeah. <Laugh>

Caller 1 (00:22:02):
I was using the training all the time when I was podcasting.

Leo Laporte (00:22:05):
Thank you, Michael. I appreciate it. Leo. Leport the tech guy more calls still to come stay here. Stir here,

Caller 1 (00:22:13):
Stay

Leo Laporte (00:22:13):
Here. So you gave up opera, singing became a podcaster. That was a good career move. Well

Caller 1 (00:22:18):
Didn't no, I'm a actually, I mean, I've been doing the podcast. I called you on and off, like back from, Hey, how do I do mix minus on this mix? Yeah,

Leo Laporte (00:22:26):
Yeah, yeah. I remember things. Yeah, yeah, yeah.

Caller 1 (00:22:29):
But I still do the show, but I'm a tech recruiter now I've been doing

Leo Laporte (00:22:33):
So, oh, you spend time on the phone then. Do you still do your, your vocal warmups?

Caller 1 (00:22:39):
Not as much for work. It just kind of comes naturally. Yeah. Just year you kinda, it just becomes a muscle that,

Leo Laporte (00:22:44):
Well, what Scott's wife told me, which is interesting is that as you get old, I think I mentioned this yesterday, as you get older it's less important that you kind of come from your diaphragm. You're gonna do that anyway. Cuz you're so you're, everything's gonna sag. So she said, work up to your throat. Now she says, this is hard for trained singers. And people have been trained all their life. Cuz when they're young, they said get out of your throat control. And she said, now it's the other way around. So sometimes she said, that's hard for people to, to

Caller 1 (00:23:13):
Yeah. Well, I mean certainly people can see if they have a good technique and they've been singing healthy and singing the right rep. They can sing well into their

Leo Laporte (00:23:19):
60Th. They can get up pretty. So I'll tell you where I found that mommy made me match my M and Ms. It's a, a YouTube channel called Jacobs vocal academy and it's Jacobs vocal academy.com and it's they had a 10 minute vocal warmup, which I was just, I was just doing the 10 minute vocal warmup. John, can I help you? No, I was just, I got oh, okay. Oh you got it working. Nice job. I was turning on camera on oh, Doy D room camera. So yeah, this is let me see if I can, you might be able to hear it if I turn the volume on. So he plays the piano and then you do the mommy. Matt made me match my M and MSS me made me match my M MSS. <Laugh>

Caller 1 (00:24:05):
That? It's a good one.

Leo Laporte (00:24:06):
Isn't that funny? Anyway, it's on YouTube. So I figured, well, I could just ask my echo or my, my Google voice. I could say do my vocal warmup and then I can, I can do the vocal warmup. Yeah. Well I appreciate it. It's good to hear from you, Michael. Absolutely.

Caller 1 (00:24:21):
Yeah. Sense of all your shows

Leo Laporte (00:24:22):
Still. Thank you. Have a great day. Thank you.

Caller 1 (00:24:24):
Have a great show today.

Leo Laporte (00:24:25):
Bye bye-bye. Mommy maid may match ma and S thank you, professor Laura for playing a song that I cannot sing. I think she did it on purpose 88, 88, Leo. Normally this hour Sam bull Sam would be here, but he's out racing. He's racing. He's driving his car really fast, but he's doing it legally, legally, legally racing, not street racing. Do you have, do you see, ever see what do they call those street shows? What do they call those? Laura, the where? Oh, no, there's a name for it. Where they, where they, the, the kids, they come out in the middle of the night and they do all kinds of weird, you know, drag racing and spinning and hot, hot rod burnt, burnt. What do they call that? You know slip sliding when you're going <laugh> street shows. I think that's what they call it.

Leo Laporte (00:25:17):
Some kid <laugh> in a souped up Beamer about a year ago. We, I live on a little dead end, a cul-de-sac and a souped up Beamer about a year ago, came down and did a mini street show. <Laugh> in my, in my, in my cul-de-sac. It was perfect for you. It could drift all the way in a circle around, around and think rich and there's smoke, coming, reach, burned, rubber all over the thing and then drove away. Like, I don't know what he was doing. He was showing off for whom I don't know the cows, but now to this day, there are black marks where where we had the, we had the drift going on the street show going on in the <laugh> nevermind 88. So that was the car. I did a little car thing for you guys who tuned in for Sam bull Sam. He will be back next week on we go though with the calls, which is nice. He know Sam means more calls Spencer's on the line from Charlotte, North Carolina. Hello, Spencer.

Caller 2 (00:26:16):
How you doing? Great, Leo. I called you, I called you a while back about my MacBook 2.1. Intel was 10 point 10, six eights. Yes. And it wouldn't get to certain websites like zoom. Yeah. And I use this, I use this machine to run cameras for total solar eclipses.

Leo Laporte (00:26:41):
Oh.

Caller 2 (00:26:43):
And the software is called. Let's see, let me get over there again. Software is solar eclipse Maestro by this French guy. Xavier

Leo Laporte (00:26:56):
Jule. Yeah. Oh, actually I, I have some of his other software I know of him. Interesting. Okay.

Caller 2 (00:27:02):
And I, I contacted him about this to ask him if it was gonna work. Cause I was gonna dump this boat anchor, but I contacted him to see if it was gonna work. And he said that they're not going to upgrade from 32 bit to 64 bit, but my machine would still be able to get the updates and also run the cameras. They will add other cameras, you know, before the 23 and the 24 eclipses. Yes. So I am good to go. I think.

Leo Laporte (00:27:37):
Well, you are, if you can get <laugh> I, well, I don't know. So what did he suggest you do to make it work?

Caller 2 (00:27:46):
Oh, he said it would work on that.

Leo Laporte (00:27:48):
Oh, okay. Yeah.

Caller 2 (00:27:50):
Cause it's a 32 bit program and he's not gonna upgrade it to,

Leo Laporte (00:27:52):
Well, he's not gonna upgrade it. In fact, you know, who will be in trouble? Is people with new max won't be able to run it. You're lucky. Yeah. Yeah. Keep your old max new

Caller 2 (00:28:00):
Max will. The new max took all the little holes that you used to get to the cameras out of software.

Leo Laporte (00:28:07):
Yeah. That's right. Cause

Caller 2 (00:28:07):
They were, they were well they

Leo Laporte (00:28:09):
Have a, they have a way to do it because you know, there obviously zoom works on the new max. They have a way to do it, but you have to do it. Apple's way. That's typical of apple and that's for security reasons. The other thing that they did is they with starting with Macko S Catalina, they said, we won't let you run 32 bits software. We're not gonna support it anymore. You have to have 64 bits software. Savier it's interesting as decided was it H was it I'm going to continue running salty two beats. So you'd have to have an old Mac to use your software. You're in luck. You won't be able to run zoom on it and you should, should not update it to, to Catalina obviously. But I don't think you can. I don't think apple will let you,

Caller 2 (00:28:50):
I don't think it'll work on that machine.

Leo Laporte (00:28:52):
Yeah. There's a, so apple does this with all the max as time goes by, they, they stop you know, they say you can only get up to what is it for you snow leopard or

Caller 2 (00:29:02):
I don't know. 

Leo Laporte (00:29:04):
10.6 you said,

Caller 2 (00:29:05):
I think, I think it's snow leopard that

Leo Laporte (00:29:07):
Yeah. 10.6. So you're probably at the yeah, that's snow leopards. You're probably at the end of the upgrade cycle. Now the thing to be aware of is there's

Caller 2 (00:29:15):
No upgrade for that one.

Leo Laporte (00:29:16):
Yeah. That's it. That's the last one for that, that old a Mac. The thing to remember though, at this point is you may become somewhat insecure because if there are holes discovered in that operating system later, Apple's not gonna update it so, or unlikely to update it. So I wouldn't use it. I can just use it for your telescope. Don't use it for anything else. I can,

Caller 2 (00:29:38):
I can get the software without putting that machine online.

Leo Laporte (00:29:41):
Perfect. Get another machine for, you know, your banking and going online and all that stuff. And, but now that's perfect. And, and you probably keep that going for years.

Caller 2 (00:29:51):
I hope so. As long as, as there's eclipses,

Leo Laporte (00:29:54):
Is it a <laugh>, there will be eclipses for a long time. Are you doing solar eclipses or lunar?

Caller 2 (00:30:01):
Eclipses? Yeah, that's a, that's a total solar eclipse.

Leo Laporte (00:30:03):
Wow. When's the next one that you're gonna get to see?

Caller 2 (00:30:07):
Well, the 23 eclipse is what is called an annual eclipse. And that, that is when the moon is too small to cover up the sun. So there's a ring up all the way around.

Leo Laporte (00:30:18):
How cool is that?

Caller 2 (00:30:19):
That's that's in October of 23 and then the following April of 24, April the eighth, which is a Monday, it goes through Texas and up through the Northeast. Yay. And

Leo Laporte (00:30:32):
Where you won't have to go anywhere will be

Caller 2 (00:30:34):
Where I will be is four minutes and 22 seconds of totality.

Leo Laporte (00:30:40):
That's fantastic. So you're getting ready for two years from now.

Caller 2 (00:30:44):
Yeah. Yeah. And I've seen six total eclipses over my lifetime. Wow.

Leo Laporte (00:30:51):
You have to travel most of the time. Don't you?

Caller 2 (00:30:54):
Oh yeah. Went to Aruba in 98 by selling these little red blinking lights that you get out of bars. <Laugh>

Leo Laporte (00:31:05):
What do the red blinking lights do? What are they for?

Caller 2 (00:31:09):
Well, if you've ever been to a star party, it's dark. You turn on the white side. Oh, cool. Light. And you have a brick. Hi you in the head.

Leo Laporte (00:31:18):
<Laugh> what

Caller 2 (00:31:20):
It, it, it, it, it destroys your night vision.

Leo Laporte (00:31:23):
Oh, it's so bright. Yes. So you need little red lights that don't hurt your eyes. Got it.

Caller 2 (00:31:28):
Yeah. I, I, I was in a bar one time and I saw these little red blinking lights that they were using as party favors. Like for, you know 

Leo Laporte (00:31:37):
So you sell them as flashlights.

Caller 2 (00:31:40):
No, no. What I sold them for was you stick them to the leg of the telescope and nobody trips over it.

Leo Laporte (00:31:45):
Brilliant. And they don't, and they don't harm your night vision.

Caller 2 (00:31:49):
No. And I had about six or 700 of these things and sold them for $4 a piece and was able to buy tickets to a

Leo Laporte (00:31:57):
Roof. That's awesome. <Laugh> that's awesome. We went down what was been about 10, 15 years. When was the the Australian eclipse? We went down to cans as they pronounce it. Oh. To and got on a cruise ship with the astronomy magazine. And unfortunately that was a cloudy day. We start this, the, the eclipse began and the captain of the ship decided to move. He was afraid it was gonna get blocked. <Laugh> and there was some there was almost a mutiny <laugh>. Yeah, but I saw enough of it. It was, it was pretty darn cool. I can see it's

Caller 2 (00:32:34):
In there and done that. Yeah.

Leo Laporte (00:32:36):
<Laugh> better to be on dry land with a clear sky.

Caller 2 (00:32:41):
We were on Jubilee from carnival in mot line. In what? 91 Uhhuh and mot line was getting clouded in. Oh, no. About 60 of us went to the captain and said, move it. We will sink. We will sink the boat here. Unless you take it out.

Leo Laporte (00:32:58):
<Laugh> move it. Move it cap. Did he?

Caller 2 (00:33:01):
Yep. And he saw a six, six minute and 45. Second eclipse.

Leo Laporte (00:33:06):
Nice. John. You, you went up to Oregon. Our studio manager went up to Oregon, right. To see your eclipse last year. That was a nice one too. 

Caller 2 (00:33:16):
2017.

Leo Laporte (00:33:17):
Maybe it was 17. Yeah, it was, it was a few years ago. Yeah. Yeah. Yeah. Well, it's a pleasure talking to you. Yes. You're lucky. Hubber Zavier. Eber is not going to trench this software. You are still gonna be able to see the eclipse. Congratulations. Righten of wow. Oh, wow. Leo Laport. The tech guy. What year was that? You went up there 2017. It was the 2017. Yeah.

John Slanina (00:33:48):
Here's a, here's a picture that my red flashlight

Leo Laporte (00:33:50):
Here's. So you had a red flashlight look at that. John. John had a red flashlight. Can you believe it? He knew exactly what you were talking about. These

Caller 2 (00:33:58):
Were new.

Leo Laporte (00:33:59):
Yep. Let me let me show you the picture. Yeah. So you can, oh, look at that. So it didn't harm you not it's just like a dark room. It didn't harm you. You kept it pretty low. Is there a frequency that special frequency?

Caller 2 (00:34:12):
I forget what the frequency.

Leo Laporte (00:34:13):
So there is something that, that doesn't, that you can see. Yeah. But you, it doesn't dilate your pupils. Huh?

Caller 2 (00:34:19):
It doesn't constrict your

Leo Laporte (00:34:20):
Pupils constrict. Yeah. Right. Very cool. Yeah. Isn't that neat? That's an, that's a HaBO HaBO. Oh, that's HaBO. Yeah. Wow. Do you have pictures from your solar clips? Yeah. He's got, I'm gonna show you some of those. Yeah, yeah, yeah. Yeah. That's fun. I think what a good hobby. I, it gives you excuse to travel. You get, you get to do fun things. Take pictures. Here's

Caller 2 (00:34:48):
With Paris for the 1979 99 eclipse.

Leo Laporte (00:34:51):
Nice. 1979. Here's John 79. Now this is in the eclipse. Is it? What is, yeah,

John Slanina (00:34:57):
It was cloudy. The whole trip up there during we, we, we found not only did we line ourselves up with the clouds and not only did we line ourselves up with the earth and the sun of the moon, we lined ourselves up with the hole in the clouds. If you scroll

Leo Laporte (00:35:09):
Through this, you'll see. You were lucky enough. You'll

John Slanina (00:35:12):
See the eclipse when actually the eclipse came.

Leo Laporte (00:35:15):
Oh, wow. So look at this. Am I going the right way? Yeah. That's the direction. Yeah. <laugh> John. John was a long haired hippie back in those days. Oh, look at that. Oh, I still out. It's cloudy. It's still going. Oh, nice. Yeah. So, so is that green? An artifact of the, no,

John Slanina (00:35:30):
I'm holding a, a

Leo Laporte (00:35:32):
Oh, you had a filter. Yeah. Yeah, of course. A

John Slanina (00:35:34):
Welders mask

Leo Laporte (00:35:35):
Lens. It's a welders must to protect your camera. Beautiful. I bet you have shots like that, Spencer. Wow. So not

Caller 2 (00:35:42):
Only do we turn

Leo Laporte (00:35:43):
Ourselves up with the so cool sun is annual more interesting you think because of the big ring? No,

Caller 2 (00:35:49):
No, no,

Leo Laporte (00:35:50):
No. You like the totality.

Caller 2 (00:35:52):
The totality is like a religious. It

Leo Laporte (00:35:55):
Is the birds get quiet. Everything gets quiet. It's weird.

Caller 2 (00:36:00):
Start lowing.

Leo Laporte (00:36:01):
Yeah. It's a very odd, you see the shadow thing. You could see how yeah. Shadow coming people ancient. Society's not knowing what was gonna happen, thought. Whoa.

Caller 2 (00:36:12):
And, and, and let me tell you this. If your eye is one foot outside the center line, you don't see anything except bright light.

Leo Laporte (00:36:22):
Yikes. That's not good. You don't wanna burn your,

Caller 2 (00:36:26):
You have to be in the shadow or right. It not religious.

Leo Laporte (00:36:32):
Right. That's why you need totality. Yeah.

Caller 2 (00:36:35):
Yeah.

Leo Laporte (00:36:36):
Awesome. Spencer, a pleasure talking to you. Call us before you go to the next one. And maybe you can sell your red lights. We can sell some of 'em cover your cover, your costs. <Laugh> well, you don't have to go anywhere for the next one. That's

Caller 2 (00:36:50):
Nice. Well, well that will go to Texas. Yes.

Leo Laporte (00:36:53):
Oh, you're gonna go to Texas. Oh, for the annual. Yeah. And then, then the year after that, you're for both, you can stay home for both of them. Cause you get what you want. Seven minutes.

Caller 2 (00:37:01):
They, the paths cross at San Antonio.

Leo Laporte (00:37:04):
Nice. Nice. Well, have a wonderful time. Well, I hope we'll talk it before then.

Caller 2 (00:37:11):
Okay.

Leo Laporte (00:37:11):
Thanks Spencer.

Caller 2 (00:37:13):
Thank you. Take

Leo Laporte (00:37:14):
Care. Well, I'm more tech guy in just a bit, but first a word from our sponsor. My good friends at it. Prot V if you wanna get an it. And I figure if you listen to our shows, you're a geek. So you probably do <laugh>. It's a great job, but you've gotta get some training. I know, you know everything. I'm not saying you don't, but you need those certs. You need to reassure that employer. The first job is always the hardest that you can do the work. There are a lot of it training platforms. You might want to go to you, go by books. You can go to a technical school, but here's a couple of things you want to find out. First of all, what do they cost? Cuz it can add up a lot, maybe too much. And how up to date is their content?

Leo Laporte (00:37:56):
You know the guy teaching at the technical school, he might not have been on the front lines for years. Those books could books probably way how to date. I want you to get the best possible it training and the best possible certs with it. Pro TV. Why? Cause they're always up to date. They're trainers. They call 'em entertainers, but they are really good. They are professionals who work in the field. They know this stuff and their passion for this stuff makes it fun to watch. So you'll really enjoy learning. And ITProTV has all sorts of support systems for you. They've got virtual labs, so you don't even need to have a windows server or windows computers to, to learn how, for instance, as an example, to maintain them, you spin it up in a browser. It's all virtual. It's great. Something goes wrong.

Leo Laporte (00:38:44):
You close the tab and nobody knew they have practice exams. So you could take the test before you take the test. That's really helpful. If you're getting those certs, the episodes are very binge worthy, but they're nice cuz they're divide. 'em Up 20 or 30 minute segment. So you can watch it during lunch break or to break. You know, it's very easy to watch and man, it's everywhere. So you can listen to it in your car. You can watch it on your computer. You can watch it on your big screen TV. And there is a ton of it training and it's always up to date 5,800 hours of training. They have seven studios operating all day, Monday through Friday to keep that up to date and content goes from the studios to the library within 24 hours. So you, you know, and that's you need to do that.

Leo Laporte (00:39:26):
Software changes, exams change you know, you get new, new software, new certs all the time, right? One reviewer said about the hosts. Most engaging hosts I've ever watched a highly recommend ITProTV, not only to it professionals, but also to people who have an interest in it, but don't know where to start. Very educational, very entertaining. That's nice. You can read a lot of reviews online at it. Pro.Tv. They've got courses on that basic cert that almost everybody starts with the compa a plus core one and core two series. This is designed for professionals who support today's core technologies, security, networking, virtualization, and more CompTIA's a plus cert is an industry standard for launching it careers in today's digital world. You'll learn about hardware, operating systems, networking, security, security troubleshooting. It really is a lot of fun. You'll learn a lot coming up just a few days off, June 11th and 12th next weekend, you don't wanna miss their free project management weekend.

Leo Laporte (00:40:28):
Head to the website, itpro.tv/twit and you'll get free courses and more information on a kind of a different area of it. But one that's very handy to know about project management, two live free webinars coming up this month. All thi these are free by the way, all things cyber security hacking your way into the field. That's with Daniel, Larry and Zach hill are their best. That's a Thursday a week from this coming Thursday, June 16th, 2:00 PM. Eastern. The future of project management. That's June 23rd, Chris ward and Kelly M 2:00 PM. Eastern. Both of those you can watch live. In fact, I recommend it cuz you can ask questions and get, you know, it's more interactive, but they also have on demand after the fact. And if you've got an it team, ITProTV has training for them. Their business plan is great. Highly recommend that for your business to keep your it team up to date and you know, they appreciate it.

Leo Laporte (00:41:22):
They like the extra education, the extra information, the chance to upskill and so forth, visit itpro.tv/twittter, an additional 30% off your consumer subscriptions. For as long as you stay active, just use the code TWiT three zero. That's a great deal. 30% off, basically forever. As long as you stay active, as long as you stay a member itpro.tv/twit offer code TWiT three, zero for an additional 30% off for the lifetime of your active subscription. It pro TV builder, expand your it career and enjoy the journey. And we thank 'em so much for their support of the tech guy show. Remember itpro.tv/twit offer code TWiT 30. That supports us when you use that. So thank you. Now back to the show, play this for John and stayed up all night, getting things, working, plugging in stuff, and we're still not sure why some stuff's not working. It's kinda weird. Leo. LePort the tech guy, eighty eight eighty eight. Ask Leo the phone number. If you wanna talk high tech, I'm here for you baby. 88 88. Ask Leo next on the line. We got Kevin from Las Vegas. Hello Kevin.

Caller 3 (00:42:40):
Hi Leo. Hello. I finally got it. After two months of waiting. About three weeks ago, I had new max studio max. Oh, I love it.

Leo Laporte (00:42:51):
Hallelujah. I 

Caller 3 (00:42:54):
I raised the system, went smoothly, everything nice, all the software for Monterey and everything. And it's going great. Except

Leo Laporte (00:43:00):
Except

Caller 3 (00:43:01):
For one program that has been bizarre is by Mariner software. I don't know if you've heard of the company or the program paperless. Yeah, but I had the old version with my 2008 Mac pro cheese GRA and it worked great and it's lovely, but I had upgrade. So I did the upgrade price. Did the whole thing for 30 bucks went in got the, they sent me an email. Everything's fine. Here's the serial number? Click on the link to download the new version file. Not found what? So I go, I said, well

Leo Laporte (00:43:38):
That means that's on, that's not found on their server, right?

Caller 3 (00:43:41):
Yeah. Yeah. So I, I went to the actual site. I thought why they sent me a broken link, right. Went to their site, clicked on their download, filed and found. Oh, so I sent them an email ticket, got a confirmation. They got the ticket. Somebody will be right with you three, four weeks, three, four days later, nothing. Oh no. Sent him another one

Leo Laporte (00:44:05):
And all this time you've been clicking the link just to see.

Caller 3 (00:44:07):
Yeah.

Leo Laporte (00:44:08):
And it's still the servers down.

Caller 3 (00:44:10):
Yeah. I checked on Apple's at the app store. They only had the older version. So I'm well, what, so I sent 'em a third one after about two and a half weeks still. No response. So then at that point I thought, well, let me try the internet again. And I found on Mac update.com. There was a, a version 3.0 0.8 crossed my fingers, click on it. It downloaded. Yeah. And installed. Yeah. And the serial number they gave me that, that paperless had given me worked and it registered the product.

Leo Laporte (00:44:44):
Oh, hallelujah. I hope it's okay. Where'd you get it? Download.Com

Caller 3 (00:44:49):
It from Mac update.

Leo Laporte (00:44:50):
Mac update. Okay.

Caller 3 (00:44:52):
So th that's great. But the only thing is now I've had a few glitches here and there I've had to restart and I, I can't scan from the software itself. I have to scan from the Fujitsu scanner. Otherwise I get a crash. So that's fine. As long as I can keep doing that. But the track record of the, of this company is not really good. I don't know if in the future or if I run in any of the problems, if I'm gonna get any help.

Leo Laporte (00:45:18):
Yeah. It's a little disappointing that they still haven't gotten back to you about that download link. Well,

Caller 3 (00:45:24):
I finally sent 'em a fourth email saying I got, I got a download and the serial number you gave me seems to register and everything's fine. Except I've had some glitches still, no response.

Leo Laporte (00:45:35):
That's bizarre.

Caller 3 (00:45:37):
It's really frustrating. Yeah. So I thought if you had any ideas of other management software, digital digital download or

Leo Laporte (00:45:44):
Yeah, man. So this is a really good program for your idea. I presume you're using it to kind of eliminate paper receipts and things like that and just scan 'em and then you have 'em in your, in your thing, right?

Caller 3 (00:45:57):
Yeah. Well also to sync it up with this financial program C finances, which is a really great program. I like it better than Minter iBank or those other ones. How

Leo Laporte (00:46:08):
Do you spell that?

Caller 3 (00:46:10):
C S E E

Leo Laporte (00:46:11):
Oh C. Okay. Yeah. C.Com. Is that the website?

Caller 3 (00:46:15):
You know, I'm not sure what the company is.

Leo Laporte (00:46:17):
I'll just search for C finance and I'm sure I'll yeah, I'll find it. It's S C I mono C E software <laugh> yeah. I don't even know how you pronounce that. C finance two. And what does C finance two expect when they're importing it?

Caller 3 (00:46:36):
Well, it, you need a Q IIF file. Okay.

Leo Laporte (00:46:38):
Like Q IIF, that's the Quicken interchange format. That's that's QuickBooks. And so, and you're saying the Mariner will import it in a format cuz it's doing OCR. So then it'll it'll output Q I F

Caller 3 (00:46:52):
Right.

Leo Laporte (00:46:53):
Wow.

Caller 3 (00:46:54):
And import it. Right. The, the receipts and everything right into my financial program right into the C program. Yeah. Which is great. And it saves a lot of steps.

Leo Laporte (00:47:03):
The only there's another, the company that's been doing this actually even longer. And I don't know if they still, they used to make a little scanner, the neat, neat receipts. Neat.

Caller 3 (00:47:12):
Yeah. I had neat for a while. Yeah. They went to a subscription model and, and a cloud based service.

Leo Laporte (00:47:19):
Ah, that's no good.

Caller 3 (00:47:20):
Yeah. For me, I wanna,

Leo Laporte (00:47:22):
No, I don't, I don't blame you. So I don't know offhand of other, but I would expect that that's a fairly common thing

Caller 3 (00:47:33):
I've done. I've done some research or some, you know, internet scan, you know looking on it and all of the ones are more geared toward enterprise business and do a subscription in a cloud kind of thing, which makes sense for businesses, I guess. Yeah.

Leo Laporte (00:47:50):
So the other one would be scan soft. Microsoft now owns them, they bought nuance. So I'd be interested to see if M this would be a good thing for Microsoft to do, whether they do it for the Mac is another issue.

Caller 3 (00:48:04):
Yeah.

Leo Laporte (00:48:05):
Let me think then there's, there's also there's also kind of independent third party scanner software that will work with any Twain C compliance scanner, which I presume your scanner is a standard Twain compliant.

Caller 3 (00:48:22):
It's the Fujisu scan. Snap.

Leo Laporte (00:48:25):
Yeah. All, yeah. The scan snap. Yeah. tri Hamrick, H a M R I C k.com. They have a program called view scan.

Leo Laporte (00:48:36):
Okay. That is intended to replace, you know, in the early it's funny, this is, this is old times old timers. Remember this in the early days of scanners, their software was terrible. But there is a standard for scanners called Twain, which some wa said, Twain, the acronym Twain stands for a technology without a name <laugh> without an acronym Twain which all scanners support. Then, so this guy Hamrick wrote a Twain compliant scanner program called view scan, which many in many people report is better than the third party stuff that comes with their scanners. Now, whether it'll be better than the Mariner software, I don't know the Mariner really specifically for that thing that you're doing. What about the Fujitsu software? Doesn't it come with something?

Caller 3 (00:49:29):
No, just it's a scan. It's a manager, which allows you to designate where the scans go, which I obviously a designated paperless.

Leo Laporte (00:49:40):
Yeah. Yeah. So take a look at view scan. I think that's a possibility. So you're saying that the Mariner software will scan the receipt and automatically read the text with OCR, optical character recognition and turn it into a Q I file format that you can then import with your financial support. Well,

Caller 3 (00:50:02):
It, it doesn't do it automatically. I have to click on it to export it as a Q I F file. But so once it imports it, I can and rearrange and add text to other things that, to the fields to manage it, put it in different folders. So I have all,

Leo Laporte (00:50:20):
Okay, so you're doing some manual stuff and yeah. Take a look at view scan. I'm sure. We'll look with the fruit Fuji. So Twain stands for technology without an interesting name. There we go. <Laugh> I don't know if that's what it actually stands for. But yeah, I would take a look at it and you have a brand new Mac studio, which means whatever you use is gonna have to be 64 bit. Right. Just as we were talking about with with our previous caller yeah. Those, by the way, I was just checking, cause I want to get for my son's birthday, which is August late August. I want to get him a Mac studio. And if you customize it at all 10 to 12 weeks out, yeah. Apple's now three months out. <Laugh> I

Caller 3 (00:51:03):
Waited two months and I finally got it three weeks to go so

Leo Laporte (00:51:06):
Well, I think, and you know, I ordered a, a Dell laptop which Dell makes in Shanghai and Dell made it pretty quickly, but Shanghai was locked down and it only just shipped the minute Shanghai got unlocked, which was a couple of days ago. So I think maybe that's why you, you know, maybe I don't know where apple makes those probably in sheen, but, but you know, the COVID lockdown in China has really hurt supply chains already damaged. Right. I'm glad you got yours. And if anybody has some suggestions for better software, give us a ring. Leo Laporte the tech guy. Well, that's what this view scan is. View scan is software that if your scanner, this is, this is what I thought. If your scanner supports Twain has the hardware interface, Twain, this is Twain compliant, which means it should run with any with pretty much every scanner. They probably have a list on the view scan site of which scanners it works with the is. So the, and I think it'll do OCR did. So the, the paperless does OCR. That's like the big thing that it does. Right.

Caller 3 (00:52:27):
Right. And then, so once it puts it into the into their file, then a box on the side comes up and I can add different fields yeah. From that or edit. Cause it does put some of it, but doesn't always get it. Right. Right. So I edited the fields on the, on the, but

Leo Laporte (00:52:44):
You can see the image. Yeah. That was the whole idea. Neat receipt and all of these

Caller 3 (00:52:48):
And it launches in previews. So it's easy to nice manipulate.

Leo Laporte (00:52:51):
Yeah.

Caller 3 (00:52:52):
And then I say, I can export it as a Q I F file for receipts and do documents that go into the program C program. And then I also can send it to iCloud. And for all the music, this music day, you've got an opera singer now with piano

Leo Laporte (00:53:08):
<Laugh>

Caller 3 (00:53:09):
I, what I do is I put in the PDF of a piece of music I want and it, and I scan it or I upload it to iCloud. And then from iCloud, I get it right into my iPad. So it's easy to, to be able to play music from my iPad that way. And just always

Leo Laporte (00:53:29):
Very nice rather

Caller 3 (00:53:30):
Than scan, rather than scanning the, from the iPad. Cuz that's

Leo Laporte (00:53:34):
How do you turn the pages

Caller 3 (00:53:37):
With the program? Oh, what's the name of the program? It's it allows you to tap the screen and, and, and do it. Oh shoot. What's the name of it now? That's alright. So you just,

Leo Laporte (00:53:52):
You just reach up, you tap the machine and boom,

Caller 3 (00:53:56):
Or they also have a pedal that you can use.

Leo Laporte (00:53:59):
Nice. Goes

Caller 3 (00:54:00):
With it. So that's another oh four, four score.

Leo Laporte (00:54:04):
Four score.

Caller 3 (00:54:05):
Okay. F O F O R S C O R. Cool.

Leo Laporte (00:54:08):
That's cool.

Caller 3 (00:54:09):
And so you just import it in there and you can turn the pages directly from there. You

Leo Laporte (00:54:13):
Can, I'd see a lot of musicians using iPads these days. That's really interesting

Caller 3 (00:54:17):
Annotate with my apple pencil doo, which is a lot better than cuz if a director suddenly decides he's changing his mind, <laugh>

Leo Laporte (00:54:25):
You can

Caller 3 (00:54:25):
Make a quick eraser with the pencil and change it. Nice. Especially musical theater shows that I've done too, that there's a lot of scratching out and changing there.

Leo Laporte (00:54:35):
Oh, interesting. Interesting.

Caller 3 (00:54:38):
So I'm semiretired. I, I moved from the bay area. I was working as a musician and a teacher there. And in fact, we talked a few weeks ago and I think you kind of talked me down from getting the apple studio display.

Leo Laporte (00:54:50):
Good.

Caller 3 (00:54:51):
I've been using just a couple of old monitors that I have now DGA that I gotta,

Leo Laporte (00:54:57):
Oh, well you wanna get better than a VGA monitor at some point. Yeah.

Caller 3 (00:55:00):
Yeah. I mean, it's okay for the time being, and that's one of the other things I wanted to wait. I I've seen the LG, I think that you recommended 32 inch. Yep. There's a Dell 27, 23 Q E, which is not

Leo Laporte (00:55:14):
Touted. I think you'd be very happy with that too. Those are good.

Caller 3 (00:55:18):
So I'm, I'm looking at those and they're reasonable. I think that the Dell is like six 50, so it's very reasonable

Leo Laporte (00:55:25):
Price. Yeah.

Caller 3 (00:55:26):
So I'm, I'm waiting on that since I did make a big purchase with the

Leo Laporte (00:55:30):
Tax. Yes. You did last

Caller 3 (00:55:32):
Tax refund. I'm gonna get California.

Leo Laporte (00:55:36):
So you spent some money on that one.

Caller 3 (00:55:39):
Yeah. But I'm, I'm happy. It's the, the migration went easily good. All the upgrades for the mission, Chris, super duper, no problem. All the other software as far as any of the upgrades went very smoothly. Good. This one, this one paperless, which is, and the other thing is on their site. They saw a lot. I saw a lot of them that were being discontinued a lot of the apps on their site.

Leo Laporte (00:56:02):
I wonder if Mariner's having trouble. That's interesting. Yeah. The fact that they have not responded to you

Caller 3 (00:56:09):
Or emails.

Leo Laporte (00:56:10):
Yeah. That's not good. Yeah. That's not a good sign.

Caller 3 (00:56:15):
Yeah. So I, I don't know what to do with that. I, I mean, like I say, it works for the time being, but if, if I can't, you know, and on support

Leo Laporte (00:56:24):
Yeah.

Caller 3 (00:56:25):
I'm leery about staying with it. So I go, well, I better start looking and at least start seeing if I can import a lot of all, all of those PDFs to something else, that's gonna be more reliable. Yeah. As far as it support.

Leo Laporte (00:56:38):
Right.

Caller 3 (00:56:39):
So, well,

Leo Laporte (00:56:41):
Anyway, if I can find something we'll we'll mention it and we'll hope we can find some of the,

Caller 3 (00:56:46):
Some of the chat people or other, you know,

Leo Laporte (00:56:48):
Somebody somebody will come through.

Caller 3 (00:56:50):
Yeah.

Leo Laporte (00:56:51):
All right. Appreciate it. It's nice to talk to you. All right.

Caller 3 (00:56:54):
Yeah. Well, keep doing those vocal

Leo Laporte (00:56:56):
Exercises. <Laugh> I will. Yeah.

Caller 3 (00:56:58):
I love Tuesday.

Leo Laporte (00:57:01):
Yes. Mama made me match my MNM. What? John? Yeah.

Caller 3 (00:57:05):
Keep mashing those M and Ms. <Laugh>.

Leo Laporte (00:57:07):
Well, Hey. Hey. Hey. How are you today? Leo Laporte here. The tech guy, time to talk computers, the internet, home theater, digital photography, smartphone, smart watches. You know, all that jazz. Eighty eight eighty eight. Ask Leo is my phone number. If you want to talk high tech 8 8, 8, 8 2 7 5 5 3 6, toll free from anywhere in the us or Canada outside that area. Well, we can still talk, but you're gonna have to Skype in or something like that. You Skype out really is what you'll be using. 8 8 8 8 2 7 5 5 3 6. Our website tech guy labs.com. Back to the phones. We go Larry on the line from what? Petaluma, California. Hello, Larry.

Caller 4 (00:57:51):
Just around the corner. Hi.

Leo Laporte (00:57:53):
Hey neighbor. How you doing?

Caller 4 (00:57:54):
I'm well, how about you? It's nice to see some rain, huh?

Leo Laporte (00:57:57):
Yeah, I didn't expect this. It doesn't usually rain in June, but you know, the weather's been very strange,

Caller 4 (00:58:03):
So it is very strange.

Leo Laporte (00:58:04):
Apparently a heat wave to next week. So I don't know what's going on.

Caller 4 (00:58:08):
Well, at least we'll get little reprieve in the fire season here.

Leo Laporte (00:58:11):
I'm hoping, I'm hoping our power went out last night and poor John was in here all night.

Caller 4 (00:58:17):
Yeah. I, I heard the the chatter on the, on the

Leo Laporte (00:58:20):
Poor guy. Yeah, yeah,

Caller 4 (00:58:22):
Yeah. Poor guy. You can better give him an extra. I

Leo Laporte (00:58:24):
Know it's ironic. Cuz I started the whole show talking about the new right to disconnect bill and Canada and how great that was and poor John, I guess he was on pager duty. He got all the calls <laugh> and he had to come in. He always does. He's the guy I he's amazing. So we're very lucky to have him. And if he ever decides he's had enough, we're in deep, deep trouble. What can I what can I do for you?

Caller 4 (00:58:49):
My friend? Well, I just got a new LGO led TV and it's still in the box. I haven't set it up yet. I'm replacing a 15 year old Samsung, which is about to give up the coast.

Leo Laporte (00:59:01):
Oh my goodness. Okay. You bet you might wanna wear sunglasses the first time you turn on, it's gonna be so crisp. It's gonna hurt your eyes.

Caller 4 (00:59:09):
I'm looking forward to it. But, but the, the question I have is I've got an old surround sound system with a a dinner and receiver. It's a 5.2. And and some Yamaha speakers. It's not a super high end, but it's actually pretty nice. I mean, it works well for, for my purpose. Sure.

Leo Laporte (00:59:24):
Yeah.

Caller 4 (00:59:26):
So the question is I don't want to upgrade the receiver right away if I don't have to. How do I make the sound? How do I, how,

Leo Laporte (00:59:35):
How do I make it work?

Leo Laporte (00:59:36):
<Laugh> damn it. Yeah.

Leo Laporte (00:59:39):
So it should work. The sound should work fine where you're gonna get into trouble. Do you run the video through it as well?

Caller 4 (00:59:46):
I've got a, I've got a Roku ultra and I've got a, an older Blueray.

Leo Laporte (00:59:50):
So the Roku ultra should plug into the TV directly because you are now entering what I like to call the upgrade cascade. Right? Because you've gone from a, a HD TV to, I presume that old Samsung was HD that many years ago. Yeah. It wasn't, it wasn't 4k. You've gone to a 4k HDR TV, so, and good news. The Roku is 4k HDR. I don't know. The blue it's a Blueray 10 80 P or a Blueray. It must have been cuz it's older. Right? You've had that for a while. It's not a UHD Blueray

Caller 4 (01:00:23):
It's not UHD.

Leo Laporte (01:00:23):
No. No. Okay. So that Blueray should work fine through the AV receiver.

Caller 4 (01:00:27):
Okay.

Leo Laporte (01:00:28):
Audio should work fine either from the, a C H D M I port the audio return channel, which that LG will have, or the LG also has. And I like to do this personally optical out, which will go if your receiver has optical in will go in and that that'll work just fine. And the actually, you know, I take it back. If you put the Roku going into the TV directly, then you will need to, well, now it's getting complicated.

Caller 4 (01:00:57):
<Laugh>

Leo Laporte (01:00:59):
Now it's getting complicated because you, the Roku can't go through the receiver, the receiver doesn't know from 4k. So if you want 4k HDR, if you wanna get the most outta your TV, you cannot go through that receiver. Right. And that means the Roku be going directly into the TV. But the problem is so will the TV, the audio going from the Roku into the TV? I think the audio return channel should still work. So,

Caller 4 (01:01:24):
So, so do I take a, do I take a a separate HD I cable? Yes. And up the hook up the arcs. Yes. And then auto run through that

Leo Laporte (01:01:33):
Automatically. Yes. And put the Roku in, in another port and I think that will work.

Caller 4 (01:01:38):
Okay. And then also the cable settle, the, the Comcast box into the receiver and then, well that's

Leo Laporte (01:01:44):
Yeah, that's fine. Comcast doesn't do 4k. Well, X one can do you have that fancy Comcast little computer set top box. Cuz they do have 4k streams. And if that's the case, then you're gonna want to, I

Caller 4 (01:01:57):
Think, I think I do have the X one actually.

Leo Laporte (01:01:59):
Yeah. Yeah. But if you don't watch 4k, which I never do on the Comcast box if you're not worried about that, sometimes you might want to, when the Olympics, for instance, the winter Olympics, they were in 4k and if you had an X one box, you could stream them. It's not, not it's by streaming, not by the cable, but it is coming through the cable, got it. To the X one box and that was 4k. So then you might, but normally anything you're watching on Comcast is 10 80 P

Caller 4 (01:02:26):
So, so run everything through, through the TV. And then no, no run now,

Leo Laporte (01:02:33):
Ah, no, it's confusing. This is why we call the upgrade cascade, cuz eventually you're gonna want to get a 4k capable AV receiver. And then everything will go into that. That'll go into the TV and all of this will be simplified. But until then the, the Roku and any 4k source has to go directly into the TV, leave the AR I think I'm guessing here, but leave the arc port available and connect that into the input. The HTMI input on your receiver. And you're gonna leave your receiver on that when you're watching the Roku. And I think you might have to go into the settings on the LG and say, you know, route that audio, that way, that may also work with optical. Okay.

Caller 4 (01:03:13):
Here's what's confusing though. Leo on the receiver, the HTM I the arc H D M I says out.

Leo Laporte (01:03:20):
Yeah, yeah, yeah, no, you don't want, you just want a regular HTM. I in cuz it's gonna get audio in the out <laugh> is to feed the TV. But normally you don't care about arc on the receiver. You care about arc on the TV. That's the audio return channel. Yeah. You don't worry about that. So you'll be going into, you know, on the back of your receiver. I presume you it's recent enough. You have some H D I ports. That's interesting.

Caller 4 (01:03:44):
Yeah. I've got five. I've got five ports plus the arc.

Leo Laporte (01:03:46):
Yeah. So you're just gonna take one of the inputs. The arc is supposed to go to the TV. You can continue to have that to go to the TV. Okay. But you're gonna take one of the inputs, go into the receiver, the rec and leave the receiver on. When you wanna hear the Roku, you're gonna wanna leave the receiver on that port. The Roku will play video into your TV. And then this is the only trick and I'm pretty sure this will work the TV and you may have to do this in the menu. Settings needs to take the Roku audio. The audio's coming directly into the TV and route it through arc to your receiver optical. It may also, if it doesn't work with arc, it should work with optical, but you'll need to tell it, put the audio here, the audio you're getting from the H DM. I port put it here so I can hear it on the speakers.

Caller 4 (01:04:31):
Okay. I okay. <Laugh> I think I may have to get a a 4k receiver more earlier than I expected, but I'll try it.

Leo Laporte (01:04:38):
I think you're gonna be able to get it to work. <Laugh> I have faith in you.

Caller 4 (01:04:43):
Okay. I

Leo Laporte (01:04:43):
Understand. It's a, it's a little complicated and this is why I called the upgrade cascade. You already did the first part, which is you got at least one 4k input device, right? That TV's a smart TV. So you can also watch Netflix. In fact, if, if the Roku doesn't work, the LG has its own web OS based smart TV channels. Right. that should, will absolutely work with the arc.

Caller 4 (01:05:07):
Okay. Yeah. And it'll upscale most, anything else as best as

Leo Laporte (01:05:11):
Yeah. Yeah, yeah. But you bought a 4k HDR TV to watch native 4k content. So up. Scaling's fine. But come on, man. You, you want the real thing

Caller 4 (01:05:22):
<Laugh> I do, but I'm, I'm wondering how much 4k content is there other than the Roku. I don't know. Is there much on Comcast?

Leo Laporte (01:05:29):
There isn't because broadcast television, most of the stuff and none of the cable channels, none of them do 4k it's all 4k is through streaming. So the X one, because it is a, it is an internet connected streaming box will sometimes do that. For instance, if you wanted to watch some sports in 4k, Fox sports, one does it over theirs. That's their streaming channel. So if you watch Fox on your regular cable, it's gonna be 10 won't even be 10 80 P probably seven 20 P at best. But if you want 4k, you would then use a streaming device like the Roku to watch it.

Caller 4 (01:06:04):
Okay. Got it. Okay. Well, it sounds like I've got my workout out from me. Well,

Leo Laporte (01:06:09):
Yeah. Or get your checkbook out, but I tell you what, as soon as you unbox this and you turn it on and you watch something in 4k, you will understand why it's worth the effort.

Caller 4 (01:06:18):
I got it.

Leo Laporte (01:06:19):
It really is

Caller 4 (01:06:20):
Telling about two weeks later, I'm gonna buy the receiver.

Leo Laporte (01:06:23):
Yeah. Yeah. They're not, you know what, they're not that expensive. I have a inexpensive Deon receiver. They're very good. OCO makes good ones. And, and it just simplifies. The whole thing makes it a lot easier. So broadcast is seven 20 P or maybe 10 80. I, if it's HD. But if you're watching Netflix, they have a lot of 4k content. Most of the streaming content. Now a lot of it's 4k, Amazon prime has 4k content. And it'll say 4k, if you get an apple TV and buy movies on it, for instance, and it's a 4k apple TV, all that'll be 4k. Essentially. You eliminate the need for physical media. You no longer need to buy Blueray discs or UHD drives or any of that stuff. What a world? 88, 88 ask Leo. It's stuff's complicated. I understand. 8, 8, 8, 8 2 7 5 5, 3, 6 more calls still to come. Leo. LePort the tech guy. I should just come over. Larry.

Leo Laporte (01:07:35):
<Laugh>

Leo Laporte (01:07:36):
Where in aloo are you?

Caller 4 (01:07:38):
I'm? I'm on the east side, but over by Leghorn park. Oh yeah, yeah,

Leo Laporte (01:07:42):
Yeah. Yeah. My that's nice.

Caller 4 (01:07:45):
I'm about three minutes from you actually.

Leo Laporte (01:07:46):
Yeah, you literally are. <Laugh> that's hysterical. Well, it's nice to hear from you. Have we, have we run into each other in town?

Caller 4 (01:07:53):
Yes, I, I ran into in whole foods probably about four or five years ago and I I've been to the studio, been to the old house once and I've been to the new studio once. Oh,

Leo Laporte (01:08:02):
Nice.

Caller 4 (01:08:03):
BC before COVID,

Leo Laporte (01:08:04):
Before COVID yeah. Somebody asked yesterday, when are you opening it up? And the short answer is I have no idea. I have no idea. We, you know, we're getting another spike Alameda county, the first bay area county to shut down yesterday. I suspect Sonoma will do the same.

Caller 4 (01:08:19):
Well, Sonoma, Sonoma numbers are going down as of oh,

Leo Laporte (01:08:24):
Hallelujah.

Caller 4 (01:08:25):
But they're still up. I mean, there's over 4,000 active cases. Wow. Press Democrat. And yeah, I've been wearing you know, I'm an older fart and I've been wearing the N 95 when I go any like whole foods. I go, yeah,

Leo Laporte (01:08:37):
Me too. Yeah, yeah. Yeah. Me too.

Caller 4 (01:08:40):
People are being careless again. So that's the problem.

Leo Laporte (01:08:42):
Right. And everybody, I know my trainer has it now. Everybody, his whole family has had it. Everybody. I know we, you know, we, we, we escaped it for two years. Nobody had twin had it, one of our staffers. Got it. I think more than one now. And so yeah. It's just become it's it's funny. I think there's more of it than there used to be. The good news is everybody here is vaccinated. So even if they get it it's been, it's been mild so far anyway. Knock on wood.

Caller 4 (01:09:11):
Okay. So then there's now a BA four and a BA oh five or something. It sounds like HDM. I ports, you know,

Leo Laporte (01:09:17):
It's just as bad, isn't it? Oh, Lord. Larry. A pleasure.

Caller 4 (01:09:22):
Which, which Deni do you have?

Leo Laporte (01:09:23):
Oh boy, let me look. I'll go on Amazon and I'll tell

Caller 4 (01:09:28):
You

Leo Laporte (01:09:28):
I, no, I can just search my I purchase everything on Amazon that makes it easy. I can just I have to sign in, I got a new computer, which means nothing works. <Laugh> nothing works. Gotta sign in everywhere. I hate that feeling.

Caller 4 (01:09:44):
I know it's a pain. Yeah.

Leo Laporte (01:09:46):
Well I spent most of last night getting it, I thought ready for for the show today. But at least now I have a windows machine cuz I get so many windows questions. I can finally answer them.

Caller 4 (01:10:00):
Yeah. I'm still a windows user. Yeah,

Leo Laporte (01:10:02):
I understand.

Caller 4 (01:10:04):
Wow. But it's just it's I, I I'm so used to windows. It's easier.

Leo Laporte (01:10:08):
Yep. And I, you know, the nice thing about getting a Dell is at some point I can put, if you know, when it gets a little older, I can put windows on it. I mean the Linux on it. Okay. Denon search orders. I have the AVR X 1600 4k U D AV receiver. That one I got, it says 700 bucks. It's a little pricey, but I got it because it's 7.2. It'll do all the channels including Atmos.

Caller 4 (01:10:47):
I'm thinking if I upgrade, I should probably get a 7.2. Even. I don't have that many speakers.

Leo Laporte (01:10:51):
That's what I did. Yeah.

Caller 4 (01:10:52):
At some point I'm probably gonna downsize to a small place on the sound bar. But at this point I'm gonna stay in this place as long as I can,

Leo Laporte (01:10:58):
If you don't. Okay. So if you don't care about that, you can save a little money. In fact, boy, this is 223 bucks. This is a five, two, the AVR S five 40 BT. And I have that one is somewhere. I can't remember where. Right? I don't, I think probably my office where I don't have to do. So that's only 200. That's the one you should probably get the AVR. S five 40. That's 2 23 on Amazon right now. And it does 4k 5.2.

Caller 4 (01:11:27):
Yeah. I'm, I'm willing to spend more than that. How, how important is it to have, and I'm trying to future proof a little bit, which is kind of a hedging my best.

Leo Laporte (01:11:34):
Well, but that's the problem is <laugh> who knows, you know, five years from now, it might be something else.

Caller 4 (01:11:40):
Well, I was noticing the ones with, with E a R C with E arc. Are they, they start they're around 4, 4, 500, 4 50 to 500. Anything below that just has the regular a office.

Leo Laporte (01:11:51):
Yeah. Yeah. You might want E York. Yeah. Hey, I gotta run. Thanks. Larry. Leo LaPorte tech guy, 88, 88 asked Leo. Larry was asking which receiver to get when you wanna do the upgrade. The upgrade cascade begins when you get a 4k HDR TV. Ooh, nice. This should look great. And then you realize, oh wait a minute, you need 4k content going into it. So you go out and you get a 4k Roku, ultra, or a 4k apple TV, or a 4k Invidia shield or something, you know, that outputs 4k. And then suddenly you realize, but wait a minute, <laugh> now my receiver, my AV receiver, which worked just fine with the old stuff. Doesn't work with the new stuff. So I need to get a new one. And I he asked, Larry asked me off the ear, which one did you get? And I actually have two, if you want two to recommend, if you don't mind spending a lot of money and you want Doby Atmos, which is the surround sound 7.2 surround, including from above.

Leo Laporte (01:12:50):
And I got that just cuz I thought at some point I would do that. I still haven't or make no, no I got it. So I could hear Apple's surround music and I still haven't figured out how to make that work cuz that's using Doby Atmos in coding. But if you don't care about that 230, 223 bucks, 223 bucks for the well this is renewed, but I, I don't think there's any problem getting it renewed. I guess if you got it new, it'd be a little more expensive. Did AVR S five 40 from Denon and that, and I have that in my office and that's pretty good. You could spend more money, obviously. <Laugh> the, the expensive one with the, the it's an older model. It's 2019 model, but it's a little more expensive cuz it has, you know, at most 7.2 3d E a support, et cetera, cetera. And that's 600 bucks. So just, you know, when you're thinking I'm gonna get a 4k TV, just remember you now you gotta upgrade everything. Your cables two, by the way, new HD DMI cables. You want HDMI 2.1. You might, I, I don't think you need, but you might want to get a Blueray UHD Blueray player.

Leo Laporte (01:14:05):
You know, everything has to be upgraded now. So beware the upgrade cascade. Moving on to George in Virginia. Hello George Leo Laport. The tech guy.

Caller 5 (01:14:17):
Good afternoon, sir. Good

Leo Laporte (01:14:19):
Afternoon. My friend. I

Caller 5 (01:14:20):
Am, I am a very old person and so is my wife. <Laugh> we are farmers, real farmers.

Leo Laporte (01:14:28):
Nice. What do you farm?

Caller 5 (01:14:32):
I have various cereals and grasses. Nice cattle and

Leo Laporte (01:14:37):
Everything. Oh, you're the real deal. My friend,

Caller 5 (01:14:40):
I so is my wife. Nice. As old as I am. I have 102 year old mother-in-law here. Wow. Now my problem is is, and hopefully you can do crowdsourcing help.

Leo Laporte (01:14:54):
Well, we got a crowd listening

Caller 5 (01:14:56):
February 3rd by internet. Started to fail on us as did the telephone. I have been contacting Verizon wireless endlessly. I have documented in the last four weeks, over 15 hours of phone close with now. Last night the internet is just shut down entirely.

Leo Laporte (01:15:19):
Oh no. You're in a, are you in a rural? You're obviously in a one. Am I saying, are you in a rural? You're not raising cows and grasses in the downtown. You're not in Roanoke. Okay. So you're you're outside. Probably the, you know, miles to the office. I have antenna. You have an antenna for your TV?

Caller 5 (01:15:39):
Yes I have. No, I don't own a Tesla.

Leo Laporte (01:15:42):
Oh, you have wireless internet?

Caller 5 (01:15:45):
Yes. That's the only thing available here. There is nothing else available.

Leo Laporte (01:15:50):
And is it though, is it, is it, you said Verizon, so it's their home internet, their

Caller 5 (01:15:55):
Antenna.

Leo Laporte (01:15:56):
It's their antenna. And it's their cellular internet.

Caller 5 (01:15:59):
There's two of them from them. Yeah.

Leo Laporte (01:16:00):
How long ago? Because

Caller 5 (01:16:02):
The first one failed the, the latest one is three years old.

Leo Laporte (01:16:06):
Okay. So it's an LTE compatible antenna. And you have a box that, that antenna goes into that gives you internet service.

Caller 5 (01:16:16):
Yes, sir. And there are no lights anymore on the antenna. I have climbed up. I've removed the cables. I've made sure the clean contacts on the coaxial. I put them back in and I've done everything now.

Leo Laporte (01:16:33):
Don't now your wife's gonna tell you don't go up on that roof.

Caller 5 (01:16:39):
My wife would be the first one to say, go up.

Leo Laporte (01:16:41):
Oh George, you gotta <laugh> my wife's, I'm a little younger than you. And she won't let me go anywhere near a ladder. All right. So let me think. What's going on. You had one die already is

Caller 5 (01:16:54):
I have talked to everybody that I can except any executive at Verizon. And of course I can't find their, their numbers cause you need to go online. Verizon has been very unhelpful now. Please understand. There is no healthcare records for us. North were my cattle. There is no tele anymore. There are no veterinarian's

Leo Laporte (01:17:20):
Serious.

Caller 5 (01:17:22):
There's in a short period of time are going. Animals are going to get sick and start dying. Yeah. I have lots of young little animals here. I have an extraordinarily gorgeous farm. Oh, it's been farm since 1750. I holy

Leo Laporte (01:17:42):
Mold known

Caller 5 (01:17:42):
For having the largest amount of rare birds in multiple counties in Virginia, along with exotic native plants that aren't seen. Other places that I'll even tell people about it's full of butterflies. The place is gorgeous. And I

Leo Laporte (01:18:02):
Can I move in with you George <laugh> so here's the deal. Maybe it's time to go to another provider. I'll tell you what I'm gonna put you on hold and we'll get your, we'll get your phone number or actually lemme get your E well, you don't have email do you we'll have to get your phone number. And and maybe somebody from Verizon is listening and we'll call and say, we can help George. You know, they're certainly getting a black mark for how they've helped you so far. It looks like they, they you know, I don't know if they, they have a new home internet solution and maybe that's why they've somehow discontinued the old school way of doing it. And I got it from my daughter, by the way. Now she's in a Metro area and it works great. That's the 5g solution, but T-Mobile also offers similar. I, this is an interest and of course there's Elon Musk's star link, which might be your best bet. It's $99 a month. And I think the price is going up and it's 400, $500 for the antennas, but that comes down from the satellite and that works a little better. It might be worth looking at Leo Laporte the tech guy. Let me put you on hold.

Leo Laporte (01:19:15):
And we can get your phone number in case somebody calls and oh, here. Well, you can't email. We need a phone number, Mike, be, cuz he can't email him. Right? Cuz he doesn't have any internet at all. I think Starlink is probably gonna be your best bet, especially since you run the whole farm on it. I think Starling's gonna be the way to go, but he, but they're raising the price. I don't know what the new price is. Let see 110 a month. Hardware's 5 99. Thank you Elon. And the problem is that, that does not bode well, cuz you know, you spend $600 on equipment. They can, they can Jack up the monthly a lot. Oh and $25 in portability fee. Holy cow, holy cow. Tech I podcast brought to you today by Linode. Now this is really kind of, for somebody who wants to run a website or has a, maybe you're developing a personal project using react or you know you want a lamp stack, maybe you're managing a large workload.

Leo Laporte (01:20:37):
You deserve a simple, affordable, accessible cloud computing solution. And there is nobody better than Linode Linode is so great. I've been a member practically, since they started build applications, using their simple cloud manager, they have a great API. You can even use the command line. That's what I do. I like that you could scale up or down with standard VMs. They, you can have a dedicated CPU or CPUs enter enterprise grade. GPU's too. Absolutely. If you're doing AI or ML with Lin, you get a support experience above the rest because everybody works Atlin as a geek honestly. And they love it and they love what they're doing. So you're gonna get better customer support people who really know what they're talking about. So you don't have to explain everything they go. Yeah, yeah. Yeah. Well, let's fix that. Leno's independence that I like that too.

Leo Laporte (01:21:25):
Not owned by big company or a hedge fund they're independent and their mission is the customer forces, the driving force behind everything they do. That's what they care about and they love what they're doing. They love it. You know exactly what you're gonna pay. They make it simple to launch and scale in the cloud. You could start small, grow big. And with Linode's flat pricing across every global data center and intuitive cloud manager, full featured API, best in class documentation and award-winning support. You're gonna get everything you deserve. Lin node makes it easy to manage your applications in the cloud. Great enterprise, great infrastructure. That's proven they've been doing this for a long time since 2003, three years before AWS. So they know they've got extensive peering relationships. They've built over the years and a next generation network NGN which means they deliver the modern infrastructure.

Leo Laporte (01:22:22):
Don't be fooled by their age. They have very modern infrastructure and performance that you need to innovate at scale start small, grow big, start big, grow bigger. Whether you're hosting a website, building an app, storing or backing up media. Yes, you can do that too. You can easily launch and enrich developer applications, hosted services, websites, AI machine learning, gaming services, put your C I C D environment. There absolutely launch and scale on the cloud with their virtual machines. And of course you can choose shared or dedicated compute instances. And I'll tell you what, we're gonna give you a hundred dollars credit right now to be used on any of that. Including S3 compatible, object storage, managed Kubernetes, G2 crowd ranked Linux, the easiest to use in 2021. That's why cloud developers choose Linux. They make managing complex cloud infrastructure, easy and predictable affordable with simple bundled pricing, a full featured API and the best a hundred percent human support ever.

Leo Laporte (01:23:23):
You're gonna love Linode develop, deploy and scale your modern applications faster and easier. Get a hundred dollars in credit right now, visit linode.com/techguy. Please do that too. So they know that you saw it here. I had to convince them. I said, no, no. We have geeks watching this show. <Laugh> Lynn or listening lynn.com/tech guy. Show him team tech guy, show him. Yeah, we got some geeks out here. Linode.Com/Techguy. We thank of so much for supporting us. Love you Lynn node. Now back to the tech guy, show Leo Laport, the tech guy, eighty eight eighty eight. Ask Leo the phone number Jill on the line from Newport beach, California. Hi Jill.

Caller 6 (01:24:11):
Hello? Hello.

Leo Laporte (01:24:13):
<Laugh> welcome.

Caller 6 (01:24:15):
Thank you very much.

Leo Laporte (01:24:17):
What can I do for you?

Caller 6 (01:24:19):
So I deleted an old email and I want it back <laugh>

Leo Laporte (01:24:26):
And

Caller 6 (01:24:28):
When I look in my trash it's more than it was more than a month old. I'm using iCloud on apple.

Leo Laporte (01:24:35):
Okay. So how do you get your email? Do you use the apple mail program or do you use do you just use their web browser to get it?

Caller 6 (01:24:44):
I use the apple well web mail program.

Leo Laporte (01:24:48):
Okay. So you can also log in and this is your last hope you can log into iCloud directly using a browser.

Caller 6 (01:24:57):
Yeah, I tried that.

Leo Laporte (01:24:59):
Okay. And you went in there and 

Caller 6 (01:25:04):
I can look again, but yeah.

Leo Laporte (01:25:07):
<Laugh> all right. So, so let me see if there's anything special you should do. There is a trash bin and you looked on the web browser, not in apple mail, but on the web browser to see you only have 30 days by the way to get it. So if it's, if it's exactly, if it's more than 30 days yeah. You, you know, unless, but you did look in the trash bin on the web browser.

Caller 6 (01:25:30):
Did I get the email itself was over 30 days, but I, it hasn't been 30 days since I

Leo Laporte (01:25:37):
Deleted it. That's okay. Good.

Caller 6 (01:25:40):
And it says there's nothing in my trash.

Leo Laporte (01:25:43):
Oh <laugh> so when you delete an email, it's moved to the trash folder in the iCloud mail interface and it's stored there and the clock starts ticking when you do that. So 30 days from then, so you go to the, you go to icloud.com on your, on safari, right? This is what you did. Yes you did. And you saw I, and you went to the mail and you saw the mail and you saw trash and there was nothing in there.

Caller 6 (01:26:13):
No, you know, I've been out of the country for a couple of weeks. So I don't know if I had really good connectivity, but I've been home for a week. There should be something in my trash. How come there's nothing in my

Leo Laporte (01:26:26):
Trash <laugh> well, anything older than 30 days gets deleted unless you were so angry when you deleted that email, you also deleted the trash, which you can do by the way, you can say empty the trash, get rid of it. I don't like it. I don't want it go away. And then it's really gone.

Caller 6 (01:26:44):
I've done that, but not this time. <Laugh>

Leo Laporte (01:26:49):
Okay. So there's one other possibility. An apple mail, you download a copy of an email and sometimes it can still be in the apple mail as iCloud data. Now this is, this requires a little bit more finagling. I, you know, there's, I'm looking at the apple support document, which talks about deleting it, but there are third party companies. And I don't know if they're right who say, oh yeah, we can, we can recover it. If you download it in in, in apple mail, which you did as you may know, when you delete something on the computer, it's not ever deleted, actually it's just released so that other programs can use that. And if no one else has occupied that territory, then the data's still on that drive. But you know, you might have to buy some software to do this.

Caller 6 (01:27:52):
I probably did it on my phone.

Leo Laporte (01:27:55):
Ah, that's even more difficult. <Laugh> wasn't on a Mac. It was on the phone

Caller 6 (01:28:03):
Iphone.

Leo Laporte (01:28:03):
Yeah. I think it's gone.

Caller 6 (01:28:05):
It's gone. Yeah. Okay.

Leo Laporte (01:28:07):
All right. I'm sorry.

Caller 6 (01:28:09):
Crap. Well, thank you for saving me hours and hours and hours of trying to figure out how to find it. Well,

Leo Laporte (01:28:16):
The two places to check the is of course the iCloud that's the, so the way this works is they have a, the server, there has copies of every is the originals, rather of everything. When you move it to the trash, it moves it to the trash folder, leaves it there for 30 days, then deletes it. But that's only there you may have on your phone or on your Mac collected that mail and stored it on your Mac. And then it doesn't get deleted directly on the Mac. The Mac does the deletion there. And even when it is fully deleted on the Mac, there's some hope of getting it back because no file is actually completely destroyed. But in order to fi it's gonna be complicated to figure out what it, because I don't, I don't even know what the file name would be, cuz it doesn't have, you know, if you deleted a file, you know, named, you know, my word document, my novel dot doc you'd know what to look for. I don't even know what an email would look like. Yeah. So I think, I think contact the sender and say, could you send that again? <Laugh> yeah,

Caller 6 (01:29:17):
Yeah. That's what I'm gonna,

Leo Laporte (01:29:18):
I'll tell you what, I never delete email ever storage is cheap.

Caller 6 (01:29:26):
Oh you just,

Leo Laporte (01:29:27):
Just leave it.

Caller 6 (01:29:29):
Oh yeah.

Leo Laporte (01:29:31):
So we're taught, you know, from an early age to empty the trash in our lives and that's probably a good idea <laugh> but in in a digital world, you don't necessarily need to because drive storage is cheap and emails. Aren't big. So iCloud may not, you know, you, if you're paying for iCloud storage, you know, you run out pretty quick and you have to pay for more. Although it's not heartedly expensive. I think I paid a buck 99 a month for 50 gigabytes or something. And that would be enough email for 10, 20 years of email. And the reason I save it is cuz it's kind of a database of information you're already, you're realizing that aren't you <laugh> in those. Yeah. In those emails are people's names, addresses, sometimes phone numbers, things. I agreed to do things. They agreed to do all that stuff. So it's a nice little database which you can search even. So I just leave it. I don't delete it.

Caller 6 (01:30:21):
So I saw that there was a place in the preferences for email where it just says never empty the trash. Keep it forever. Yeah. Okay. so,

Leo Laporte (01:30:37):
So the difference between that and the trash in your, in your living room and your kitchen is there is virtually unlimited space. It doesn't smell, it doesn't go bad and you don't even have to see it. I mean, it's just sitting there. You never even have to look at it. There is a kind of a fetish, some people have with emptying their inbox. I'm not one of those people because it sits there, you don't, and it's not like you're gonna see it. You only have it. It's there if you, but you can search for stuff in it. So why not keep it?

Caller 6 (01:31:10):
So you just do you have the setting set for unread, right? Or,

Leo Laporte (01:31:15):
Well, I don't change any settings. It won't delete it unless you actively delete it. But if you want to, I don't think it unless you move it to trash, it's not gonna, it only deletes the trash. You can with some email. And I can't remember if iCloud does this. You can say, oh, delete messages from this inbox if they're older than X days. But if you have that, turn that off. Yeah.

Caller 6 (01:31:36):
Okay. Yeah. All

Leo Laporte (01:31:37):
Right. But I, what I do is I create folders and I move stuff there and I, I leave it there. I need it. I can find it.

Caller 6 (01:31:43):
Yeah, I do that too. But this one, I delete it. So did oh, oh dear. Okay. Well that's great advice, Leo. Thank you

Leo Laporte (01:31:51):
So much. Hey, my pleasure. I'm glad I could not help. <Laugh> I guess, sorry, Jill. I tried, but there's some no, you did. I can't, I can't work miracles. There's some things you just, you know, we're stuck with in this world. Okay. <Laugh> thank you. Somebody actually that reminds me, somebody I somebody asked a couple of weeks ago is Zelle safe, which is the banking app, your bank. And others provide was actually created by banks in response to PayPal and Venmo and cash, me and apple pay and Google pay and all that. They, they wanted in on it and somebody says, is it safe? And I said, yeah, of course it's safe. It's absolutely safe. And then a number of people said, well, Clark Howard says, it's not safe. Now. Clark is a great consumer advocate and I'm not gonna argue with Clark, but he's wrong.

Leo Laporte (01:32:34):
<Laugh>, here's where it's not safe. It's not safe. Like cash is not safe. It's not safe. Like any electronic transfer is not safe. The bank, if you send somebody something via a Zelle, the bank's not gonna give you that money back. If you did it by accident, it's like deleting the trash. It's not gonna come back. We have kind of, I think, you know, credit cards is true. If you use a credit card to pay and the guy doesn't deliver, you can charge back and get the money back. The bank will stand by a stolen credit card. So you should be aware. Don't use electronic payments of any kind, Zelle, Venmo pay pal. Anything like that with, with a scammer. If you don't trust them, then it's unsafe. Cuz nobody's gonna say, well, oh, oh, oh, sorry. You did that by here's your money back. No. So that is the risk. It's just like cash. If you give it to somebody say goodbye to it. They'll report the tech guy.

Leo Laporte (01:33:33):
Yeah. The reason people think Zel is unsafe is cuz you can send it to anyone. And if you make a mistake, you won't get it back. So make sure you're sending it to somebody you wanted to send it to. But that's the same thing. If you put a dollar bill in an envelope and mailed it, it's no less safe than any other electronic transfer credit cards are unusual. I think that's probably part of the problem. Everybody's, you know, kind of gotten spoiled by the fact that banks bank credit back credit cards and that's cuz in the early days, no one would've used a credit card. Everybody was so paranoid. No one would've used it unless the bank said, oh, don't worry. You can't lose any money with a credit card. But that's, you know, that's not, that's not normal. Normally if you send money to somebody, they get to keep it.

Leo Laporte (01:34:24):
And why should you have an expectation? Otherwise? Did you send them the money? Yeah. Well, sorry. <Laugh> you put? I want it back. No, no. Cause cuz guess what? We're not getting it back. <Laugh> Leo Laport. The tech guy on we go with a show. Oh, if you had tuned in, I apologize. I should have said something last segment. Normally Chris Marqui photo guy, he's traveling. He'll be back. I think in two weeks, I think he's taken a couple, two or three weeks off. But we here's the good news. I thought we were, we were gonna have no contributors. This show cuz rod Powell is at a space conference or something, but he's come back. So rod PI joins us. Talk about space in about an hour. Meanwhile, on we go with your calls. I like having more time to talk to you. Brian's on the line from Albuquerque New Mexico. Hello Brian.

Caller 7 (01:35:17):
Hey Leo. How are you?

Leo Laporte (01:35:18):
I'm well, how are you?

Caller 7 (01:35:20):
I'm great. I just wanted to say I'm listening to for over 30 years. I'm 47

Leo Laporte (01:35:26):
<Laugh> since you were a kid, since you were a teenager

Caller 7 (01:35:30):
Devor on computers. I believe I,

Leo Laporte (01:35:32):
Yes. Yes.

Caller 7 (01:35:33):
And, and you actually got me. We were, my family was poor at the time. So I used to watch your show and that that's really got me into computers, computer. So, so I just wanted to say, how great have

Leo Laporte (01:35:44):
You made it your career? What do you do?

Caller 7 (01:35:46):
I actually work for Albuquerque public schools in healthcare. I health fairs.

Leo Laporte (01:35:51):
Wonderful.

Caller 7 (01:35:51):
And I I'm a grad school to be a licensed mental health therapist right now. So, but yeah, that's kind of my career <laugh> but I just wanna do ask, well, I wanna do, I'm a form. Your listeners. I had tried to cut the cord from T-Mobile, you know, their prices got really high here recently and I switched to met mobile and what I founded about met mobile, it was, you know, it's a great service. What I kind of found out was whenever my new month came, you know, you have to download an app to track kind of track that or whatever. Right. And so I downloaded the app and when the month came, it said, you know, your data will renew in three days, two days, one day. But when that day came, it said I had zero data. Like I'd used all four gigabytes or whatever, what? Yeah. So I called support and this turned into a three day ordeal. The people of support couldn't help me <laugh> they, they promise me, by

Leo Laporte (01:36:49):
The way I have min they're an advertiser I should mention. And I haven't had this problem, but it sounds like, you know, these computer systems. So, so yeah. Keep going. What happened?

Caller 7 (01:37:00):
Well, it does have a good resolution, so that's good thing. Oh

Leo Laporte (01:37:03):
Good. <Laugh> I'm relieved,

Caller 7 (01:37:05):
But yes, so right. So so I was, was on film support for two or three days. They, I, you know, they were, they told, they told me they would call me and get back with me and they didn't. So I decided to go on Twitter and

Leo Laporte (01:37:19):
<Laugh> the power of the tweets.

Caller 7 (01:37:21):
Yes. And in five minutes they had messaged me and said, we'll look into this. I gave them my IM E I and they gave me 10 gigabytes of data and gave me a free month.

Leo Laporte (01:37:31):
Very nice. So, so it was, it sounds like it was maybe a, a bad SIM or something, something weird, huh?

Caller 7 (01:37:39):
Yeah. I'm not, I'm not sure, but when I called support, they, they just weren't able to help me. Okay. And I was really aggravated, but I just wanna do I'm I'm inform your, your listener sometimes if you go always

Leo Laporte (01:37:49):
Tweet

Caller 7 (01:37:50):
Something. Yeah. You'll get help.

Leo Laporte (01:37:52):
Always tweet it's hysterical because honestly most of the time, I mean, how many followers do you have? Oh, what was that? Did I lose it? How many followers on Twitter do you have?

Caller 7 (01:38:07):
Oh maybe about 1200.

Leo Laporte (01:38:10):
Okay. So, and, and that's a lot, a lot of people have 50 12, but that's who sees that tweet. And only if they're on Twitter at that time, usually most tweets are, you know, shouts into the wind, but you added mint mobile. Right. You put them in that tweet and they saw it and companies,

Caller 7 (01:38:29):
Yeah. I have to put Ryan Reynolds in there. Yeah.

Leo Laporte (01:38:31):
Good man. Smart. And, and so companies are very sensitive to this, which just between you and me, I don't know why cuz no one sees that no one saw that tweet, but they, for some reason they think, oh, we're now, you know, if you call me for instance, a million, literally a million people will hear you complain about mint. Mobile. That's much more effective than 1200 followers at best seeing that. Right. Right. So, but for some, but you can call me that you're blue in the ears and it still probably won't make any difference. But for some reason, companies really care. So take advantage of this. Always if you're having customer service issues, tweet at the company and, and it all, it goes back to a guy named Comcast Frank way back in the day, early days of Twitter, 10 years ago he, he had the account at Comcast cares. He worked for Comcast doesn't anymore, worked for Comcast at Comcast cares. And he was a customer service genius. If Comcast was late, if the guy was late to do your appointment, you tweet at Comcast cares, Keith fix it. And I think that that kind of became the model for how people use Twitter for customer service. O don't tell them, but honestly, if they ignored you, who would know.

Caller 7 (01:39:48):
Right,

Leo Laporte (01:39:49):
Right. But good. I'm glad it worked. And it does work cuz companies do care for some reason. So

Caller 7 (01:39:54):
Yeah. And I wanted to say, it's been a great service. I'm enjoying it. You know, I stayed with them. It's been great. Don't have any other issues. And I also wanted to just tell you quickly I love windows weekly and I love whiz. Thank you. So just wanted to pass that along. Thank you. I love watching Paul and Mary Jo every week and you, it's such a great trio and, and I'm a windows fan. So I really appreciate your

Leo Laporte (01:40:19):
Time. I'm amazed you haven't become bored with me over 30 years, but anyway, I'm glad <laugh> oh glad though. I love you. <Laugh> I'm glad. You're awesome. Thank you. It's very kind of you. Thank you Brian. And I'm glad that worked and I, I, I suspect you might have become a MIT mobile customer cuz of our ads. So I'm really glad that worked. Yes I did. That's another thing you can do by the way, if you, if you have a problem with any of our advertisers, you email me, I go, I go to the advertiser and I, I intercede for you so that you could have done that, but I'm glad it got fixed. It's a great service for the price, right?

Caller 7 (01:40:48):
It really is. Yeah. I mean my, my, my T-Mobile when I guess whenever the CEOs changed, the prices went up and, and their phone coverage changed. Yep. And the prices, I mean, I think I was being charged at least 30, $40 extra. It was insane. And that's a whole other story, but

Leo Laporte (01:41:05):
Oh yeah. The sell companies don't care. They really don't. They they're horrible. Don't so it's nice to go with somebody. Who's got Ryan Reynolds you know, on your side, if Deadpool's helping you out, you're in good. You're in good hands.

Caller 7 (01:41:18):
Exactly.

Leo Laporte (01:41:19):
<Laugh> Hey Brian, a pleasure meeting you. Thank you for calling. Thanks for the kind words too. Thank

Caller 7 (01:41:22):
You so much for what you do.

Leo Laporte (01:41:24):
You love doing it. I'm very lucky. Luckiest man. And show biz. Have a great day. Take care. Brian, 88 88 ask Leo on, we go to Dan in Los Angeles. Hello, Dan

Caller 8 (01:41:38):
Afternoon, Leo, how are you doing I'm

Leo Laporte (01:41:40):
Well, how are you?

Caller 8 (01:41:41):
Good. I'm replacing my my wife's nine year old Dell which she only use, she uses all the time, but it's basically emails seminars li webinars that are streamed that are live. And none of nothing that really uses a lot of of a lot of space or energy, whatever. So I was gonna get her. And the problem is it's the computer tech guy said, you better replace it. The hard drive's starting to go bad because it's slow. So HP, N V I've been seriously considering

Leo Laporte (01:42:20):
I'd lo I love how those look. They're very pretty.

Caller 8 (01:42:24):
The HP N V

Leo Laporte (01:42:25):
Oh no. I'm thinking of the Spector 360. The ENV is a less expensive. A little more plasticy. Yeah, yeah,

Caller 8 (01:42:31):
Yeah. Their Memorial day specials going on for like 400 bucks. So nice for, well, for her needs. I think it's nice on less you say to upgrade further.

Leo Laporte (01:42:41):
No, no, no, it's fine. I mean, what does she do?

Caller 8 (01:42:45):
Just emails and webinars.

Leo Laporte (01:42:49):
Yeah, that should be fine for that. You

Caller 8 (01:42:51):
Know, gigabytes memory 2 56 gig gig on the storage. It has you, as you probably know, well, if you've memorized all these different machines I have, and this one has the Intel core six it says 3.6 gigs to four point.

Leo Laporte (01:43:08):
Does it say which core it is? Is it the I three or the I five?

Caller 8 (01:43:13):
I, Leo, I went with the I three because when I spoke to HP customer service, a couple of times people are still working from home. And I, this person kept putting me on hold to check on my questions, which really weren't that sophisticated. And she started up selling me to an I five and further said, Hey, hold on. This is only for word processing. That's basic use. My wife has and emails and she put me on hold again. She apologized. She said, oh no, you're right. And I

Leo Laporte (01:43:41):
<Laugh>. That's nice.

Caller 8 (01:43:43):
You tell me to go to V I five. I don't know what

Leo Laporte (01:43:45):
Yeah. They make a little more money on the I five. Yeah, I think it's fine. The only thing I might say is windows is a little tricky for neophytes because of the security issues. You gotta kind of keep it up to date. You might look at a Chrome book from HP instead, but if she's happy, I'm happy. It's certainly a good enough machine. Leo. Leport the tech guy. I, I kind of push on novice users. I kind of push the Chromebook because of the security issues. The Chromebook is much more secure.

Caller 8 (01:44:17):
Well, she's been using Dell for years.

Leo Laporte (01:44:20):
It's not Dell. It's windows is the issue.

Caller 8 (01:44:23):
Well we've,

Leo Laporte (01:44:24):
If she's happy with windows okay.

Caller 8 (01:44:27):
It's okay. But she's, she's, it's difficult to make her switch gears.

Leo Laporte (01:44:32):
Yeah, yeah, yeah, yeah. So that's fine. Then keep the thing about windows is it's much more complicated than it needs to be for your wife's simple needs.

Caller 8 (01:44:42):
It drives me nuts. I mean, I'm a Mac person and I had to, I was forced to use windows for some years doing creative work ads and stuff at, at, in this office. Right. I was working, but I'll go. The Chromebook means another learning curve. Yeah,

Leo Laporte (01:44:59):
Yeah, yeah, yeah. And it that's, that's a, a very strong argument against it. You're gonna have, you know, she's just gonna make sure that she's updates windows whenever it needs to be updated. I

Caller 8 (01:45:10):
Will that's four and a

Leo Laporte (01:45:11):
Yeah. Okay. Well you're her it guy. That's fine.

Caller 8 (01:45:14):
Well, no,

Leo Laporte (01:45:15):
And you she'll get windows 11 by the way. Probably unless that's an older model. It's on the shelves.

Caller 8 (01:45:20):
No, I believe you're right. I believe.

Leo Laporte (01:45:22):
And windows 11 is very ish. It's very pretty she'll use the edge browser, which is fast and easy to use. I think it's fine. You know, one thing you could do to make it a little bit more secure, there's a setting that says only get apps from the Microsoft store that will keep her from accidentally downloading stuff. Sometimes even without her knowledge from other sites,

Caller 8 (01:45:46):
I'm writing it down. Only get apps from like,

Leo Laporte (01:45:48):
Yeah, let me let me look at where I just, I got my new Dell here. <Laugh> okay. And I'm looking at the control panel and I think it is choose. Yes, it's in, it's in apps, apps and features. And then it says, choose where to get apps and the choices are anywhere, anywhere, but let me know if there's a comparable app in the Microsoft store anywhere, but warn me before installing an app, that's not from the Microsoft store. And then the last one, which is the one I'd recommend is the Microsoft store only that will keep accidental now where it downloads a little bit limited,

Caller 8 (01:46:30):
Just typing it out.

Leo Laporte (01:46:31):
It's in the, and features control panel.

Caller 8 (01:46:34):
The less change she's happier with the fewer changes. She's not,

Leo Laporte (01:46:39):
Well, she's gonna have some changes, cuz she's going at 11, which is the, you know, it's little things, but the start menus in the middle <laugh>,

Caller 8 (01:46:46):
I'll figure it out for her as best as

Leo Laporte (01:46:48):
I can. You can, there is a setting to move it back to the left where it used to be, but it even then it looks different. It's a different kind of menu and, but she get, you know, I think she'll get used to that quite quickly. My only real complaint. And it's actually somewhat true of the Mac too. These are general purpose operating systems designed to be able to do anything. And that means they're more complex. That's all

Caller 8 (01:47:08):
Just between us. I've always gone nuts with the windows operating system and just finding where, if it's the left mouse button or the right one just

Leo Laporte (01:47:19):
<Laugh>,

Caller 8 (01:47:20):
You know, in closing and fine, you were talking about Zelle to a person before. Yes. And maybe I'm just one of millions, but I just sent my bank bank of America uses Zelle and I just sent them a, a, a te note, cuz I got a notice from them about what can we do to improve? And I said, stop recommending Zelle to people. You don't know what's going on here.

Leo Laporte (01:47:43):
They own Zelle two weeks. They own Zelle, just so you know. Well,

Caller 8 (01:47:48):
But

Leo Laporte (01:47:48):
The thing, so they're not gonna not recommend it. They are Zelle. Zel is three or four banks, including B of a

Caller 8 (01:47:53):
Well like other people have been telling you in the last three weeks I was trying to, I had a bike, a bicycle and a $750 like of film camera for sale on Facebook and marketplace and Craiglist. And all I was getting was hustlers. And they, they were trying to insist, I use Zelle. Yeah.

Leo Laporte (01:48:14):
And because if they can get into your Zelle, they have access to your bank account. So that is the risk. But these,

Caller 8 (01:48:20):
One of them was very creative. You actually got me to sign up with Zel and I said, I won't use it. You know, I just, I got curious,

Leo Laporte (01:48:26):
Nothing wrong with, well

Caller 8 (01:48:29):
It's, it's, it's it's as you've told all your listeners only PayPal I'll use. Yeah.

Leo Laporte (01:48:36):
And well, if you attach PayPal to your bank account, which you, they consistently per push you to do, it's no different than Zelle.

Caller 8 (01:48:43):
Really? Yeah. Because Zelle itself, when I spoke to them, they recommended, they said, no, don't use it for Craiglist or use PayPal. Well,

Leo Laporte (01:48:52):
Yeah. Yeah. Because yeah, I guess PayPal does have a 

Caller 8 (01:48:59):
Well that money's protected.

Leo Laporte (01:49:01):
Yeah. They have a protection feature. Good luck getting your money back. But they do have, I have, I was able to, but it's not easy. So yeah. I guess you do have some protection. You have zero protection from Zelle, but just like just like giving, you know, a dollar money to somebody on the street. If somebody comes up to you and you give them money, it's not that

Caller 8 (01:49:18):
It's amazing. Leo. I, I guess you're sensitive to it. That's why I, I text, I sent an email to bank. So many people I'm sure are getting the shaft and losing money. There's so many hustle. I can't believe how many scammers. In other words, some, somebody I know said he doesn't use any of these anymore. Cuz all there are. They're just, if something is of value, if the scammers hit it, they almost obliterate anyone else trying to buy the product.

Leo Laporte (01:49:42):
Well, you need to understand what the risk with the scammer is. You using Zelle is fine, but when you send use Zelle to send money to somebody, you're not gonna get that money back. If you send it to somebody fraudulent, but that's true of, you know, if you put any kind of money transfer secondarily, if they hack your Zelle, then you're really in trouble. Cuz it's connected to your bank account. But that's the same problem if they hack your bank account. I, I think the fear of Zelle, I don't understand the fear of Zelle. I really don't.

Caller 8 (01:50:17):
Well, Leo, I, my fear of Zelle just because it in the last three weeks, I think I've gone four.

Leo Laporte (01:50:23):
Yeah, but it's harmless unless you send them money.

Caller 8 (01:50:26):
Oh well I'm not. Okay. 

Leo Laporte (01:50:29):
So you're not gonna send them money cuz you're not, you're not gonna fall for that.

Caller 8 (01:50:33):
But they have their own scam with Zelle. That's why they only want me or

Leo Laporte (01:50:36):
No because no, they don't. <Laugh> if you send money to somebody with PayPal, you're gonna have the same problem. They're gonna say, well, you send 'em the money.

Caller 8 (01:50:46):
They, they, they, they stop communicating with me on Facebook. Mar as soon as I say, oh, cash or PayPal only

Leo Laporte (01:50:53):
Cash is even worse than Zelle.

Caller 8 (01:50:56):
No, no cash. Meaning I'd meet the person.

Leo Laporte (01:50:58):
Okay. Yeah. If you meet the person. Okay. I guess so.

Caller 8 (01:51:01):
And it's just, it's a vicious circle and I'm afraid most consumers until they get burned trying to sell whatever they wanna sell. And they, they, they find their money's gone. But anyway, I won't, I don't wanna repeat myself. I okay. All your,

Leo Laporte (01:51:17):
Okay. I, I understand the issue. I'm not sure I understand why it's more of an issue with Zel than it is with any other electronic payment system.

Caller 8 (01:51:24):
Well, with PayPal,

Leo Laporte (01:51:26):
I, no, it's exactly the same,

Caller 8 (01:51:28):
But I've got my money and PayPal locks it in and they won't let me sell the product. They won't, until my money's in another, my money's protected with PayPal. I don't deliver any.

Leo Laporte (01:51:40):
Oh, I see what you're saying.

Caller 8 (01:51:41):
They're gonna say where's my pro where's the product where you can trust me. Trust me. <Laugh> yeah. I'm telling you, it's a, it's a jungle out there. Maybe you haven't sold anything. 

Leo Laporte (01:51:51):
Yeah. Well, I mean, I think the problem is selling stuff on PayPal. Anyway, that may be the problem.

Caller 8 (01:51:58):
Mother will pick it up.

Leo Laporte (01:51:59):
Good luck with the buyer protection if it works for you. Okay. Have you used it? Have you ever had to use it?

Caller 8 (01:52:06):
I appreciate all your help.

Leo Laporte (01:52:07):
All right, it's great to talk to you. Thanks.

Caller 8 (01:52:09):
Thank you. Bye.

Leo Laporte (01:52:11):
Well, Hey, Hey. Hey, how are you today? Leo Laporte here. The tech guy, time talk computers, the internet, home theater, digital photography, smart phones, smart watches, all that jazz. Eighty eight eighty eight. Ask Leo the phone number eight eighty eight, eight two seven five five three six. Toll free from anywhere in the us or Canada outside that area use Skype. You can reach us that way. Skype out shouldn't cost you anything. Cuz it's a toll free number in the us website tech guy labs.com, tech guy labs.com. So if you hear something and you wanna know more, there'll be links there. There's also audio and video from the show and even a transcript. We put that up a couple of days after the show and you can go there and search for what you need. Karen on the line from pinion Hills, California. Hi Karen.

Caller 9 (01:53:02):
Hi Leo. I wanna know how to move a file from my laptop to my phone. Basically my resume.

Leo Laporte (01:53:16):
Okay. So that you have the document there and you can send it to people from the phone. Yeah.

Caller 9 (01:53:21):
Yes.

Leo Laporte (01:53:21):
Iphone or Android phone.

Caller 9 (01:53:23):
Iphone. Okay. Iphone.

Leo Laporte (01:53:25):
So it's you know, there are a couple of ways you can do it. I'll tell you what I usually do. <Laugh> so I email it to myself, open the email on the iPhone and save the document, which is the easiest thing to do. It's a PDF, right? Or how do you store it is a PDF. Okay. That's PDF. Yeah. Yeah. That's a good idea. You probably did it in word or some other program, but you wanna save it as a PDF so that it can't be changed and it's easy for the recipient to open it. You know, it's a standard document, so PDF's a good choice. So there are other ways you can get a PDF onto your iPhone besides emailing you can airdrop. Do you have a Mac?

Caller 9 (01:54:03):
No.

Leo Laporte (01:54:04):
Okay. So it's easy with a Mac and of course apple does this because they wanna sell more apple stuff. But if people with Mac can airdrop to iPhones and it's very simple, you just say, Hey, send this to the iPhone. So email airdrop you can, I, I don't think this is the easiest way, but remember the old days you would connect the phone to the computer and use iTunes to transfer stuff over. You can do it that way. I don't think you need to. I don't think that's the easiest way. So I'm not gonna recommend it. If you have it, a cloud storage provider like Dropbox one drive iCloud, but then you put that on your phone and there it'll be. In fact that's a good idea because you could put more than just your resume there. You put any documents in one access just put I put, you said you have Dropbox.

Caller 9 (01:54:51):
Yes I do. Yeah.

Leo Laporte (01:54:52):
So just get Dropbox in your iPhone store, the resume somewhere, you know that you know where it is and you can open Dropbox. You can actually even do it from the browser, from safari on the iPhone. You don't even need to install Dropbox, but they do have an iPhone app. So there are quite a few ways that you can get that in there, there are. And I, you know, I mean, I can make it more complicated. Let's not, let's email it, Dropbox it or iCloud or OneDrive. You have cuz you have windows, you have OneDrive. There's a OneDrive client for for the iPhone too. So all of that will work just fine.

Caller 9 (01:55:25):
Okay? Okay. Thank

Leo Laporte (01:55:27):
You. Good luck. Are you looking for work?

Caller 9 (01:55:30):
I am

Leo Laporte (01:55:31):
Good. What do you wanna do?

Caller 9 (01:55:34):
I'm a controller.

Leo Laporte (01:55:35):
Ah, we should get in touch. <Laugh> you know what? If you're good at this stuff, this, you should get a job fast. We have gone through so many controllers at our company because there are a lot of people who really don't know what they're doing. Yep. So good luck. I think you're gonna find a fabulous job, Karen.

Caller 9 (01:55:56):
Thank

Leo Laporte (01:55:56):
You. All right. Take care. Let's go to Maine. My friend, Micah, who works on, wait a minute. The airplane geek podcast.

Caller 9 (01:56:07):
You got it. The airplane. I finally podcast.

Leo Laporte (01:56:09):
I finally got it right?

Caller 9 (01:56:11):
<Laugh>

Leo Laporte (01:56:12):
Rayray <laugh> what can I do for you Micah?

Caller 9 (01:56:15):
Well, I'm also a Clark Howard listener I've been listening to. Okay,

Leo Laporte (01:56:19):
Good. Let's get this Zelle thing out of the way. Cuz Clark. He, he tell me what he says. He hates it.

Caller 9 (01:56:25):
Yeah. Well first let me tell you he's not on the air anymore. He only does podcast.

Leo Laporte (01:56:28):
It's a podcast. He retired radio.

Caller 9 (01:56:30):
Yeah. Yeah. And he does daily podcasts that come out daily

Leo Laporte (01:56:33):
And a lot of people listen, cuz I hear from him. And I think that this Andy Zel sentiment comes from him.

Caller 9 (01:56:40):
Well, he's definitely anti Zel. He's a, he's a regular consumer advocate and generally offers. Very

Leo Laporte (01:56:45):
Good advice. I agree. He's great. Yes.

Caller 9 (01:56:47):
With Zel, I believe what his concern is and I'm sure he would be happy to come on the air with you if you invited him at some.

Leo Laporte (01:56:53):
No, that's a good idea. We could have a debate. I'm

Caller 9 (01:56:55):
Really sure that. Yeah. And I'm really sure he would. He ha he hates the five, what he calls mega monster banks. And he particularly hates Zelle because oftentimes the banks will sign you up for this without your knowledge. And you could have a Zelle account and not know it. And if it's hacked, you have no control over it. Having never known that you had it.

Leo Laporte (01:57:15):
Yeah. But if it's hacked, then your bank is also hacked,

Caller 9 (01:57:19):
Which is true too. But and that, that,

Leo Laporte (01:57:23):
That can hack. So if, look, you shouldn't be with a bank. I yeah, probably so Zelle for, I for, I have S a a, which is an excellent bank. They offer Zelle, but they didn't sign me up for it. I had to sign up for Z. But the nice thing is it's, it's, it's in my S a, a app. If I want to transfer money, that launches, you know, the app says, okay, you wanna do it through Zelle? And I say, yes. Now one thing with any electronics payment system, PayPal, Z Venmo, cash.me, apple pay, Google pay only give money to somebody. You absolutely know that's the right person, because when you do, you're giving it to them. The bank will not reimburse you.

Caller 9 (01:58:03):
I completely agree. And that's what I do. I don't use Zelle and my banks will not sign me up for Zelle unless I, I ask for it. And I opt in. But some of the banks automatically opt you in. I

Leo Laporte (01:58:14):
Think that then if you're concern, yeah, I agree. You shouldn't be opted into anything like that. And I suppose it's a, yeah, they've opted you into Zelle. Now you have two security issues to worry about your bank's security and Z's security. I think honestly Z's pretty secure. It was created by, you know, you bank of America and other big banks. So I don't know of any, one of the things particular insecurity of it. Although I do know Wells Fargo's being sued. There's a class action lawsuit was launched a couple of days ago over Z scams. But is the bank liable? If you get scammed, I guess that's the real question.

Caller 9 (01:59:01):
I believe the bank is liable. If you get scammed, if you're opted into something, you didn't know you were there.

Leo Laporte (01:59:06):
Yeah. Maybe you're right. Like that's a good point. Yeah.

Caller 9 (01:59:09):
And if they created the, the, the device or the, the, the app that you got opted into, then they're liable for the app as well.

Leo Laporte (01:59:16):
So here's the, so here's the scam. This is what the, lawsuit's all about. The it's a class action suit. Zelle, according to the complaint has become a favorite among criminals. The way it works, somebody, a fraudster impersonates your bank. Okay. And then tricks you into sending the money. Now, in my opinion, now, if that happens and they pretend to be Wells Fargo and you send the money, but they're not Wells Fargo is Wells Fargo liable to repair your loss? No, I would say no. How do they have anything to do with it?

Caller 9 (01:59:57):
Well, they may have created the app and I don't know necessarily how they were impersonated, but it depends on their security, but the other

Leo Laporte (02:00:04):
Thing, well, but no, it's an email. So it's an email from you know, anybody can send an email that looks just like Wells Fargo and it says, click this link. You're you're, let's say you're overdrawn. In order to not close your account, you need to send us a hundred dollars to make your account whole or $500. Click this link. It's got a button that says, Z, you click the link. You use Z, cuz I guess you're already signed up for it. And it sends it to the bank, except it isn't the bank. It was some guy pretending to be the bank. I don't see how anybody's liable for that.

Caller 9 (02:00:38):
I can't imagine. I, I don't can't explain it. I, I know that Clark Howard is adamant about it. He's usually pretty good. And you mentioned it yourself, Leo with PayPal. Yeah. You have to jump through hoops, but I've gotten money back through PayPal. Yeah. And you can't do that for yourself.

Leo Laporte (02:00:51):
Well, if somebody said to me and this has happened to me, I got an email. I mentioned this before a Gmail from a guy saying, I'm your gardener. I got way laid in Austria. I'm on vacation. They took everything. Can you send me a thousand bucks? And as soon as I, and he knew my Gardener's name, cuz my Gardener's Gmail had been hacked or a, ya, it was probably Yahoo mail and he knew my Gardener's name. And I might have been tempted to send him money. Would I? But there's no one to make me hold. If I do that, however I send it PayPal, Z credit card, check cash. <Laugh> Western union. You send 'em money. Don't send money to people. You don't know

Caller 9 (02:01:33):
Credit card. You do have. Now you, you, again, you

Leo Laporte (02:01:36):
Mention. Yeah, but you can't credit card. You do have options. Yes. And I think that that's the, that's the perhaps given us a false sense of security. If you use a credit card, you can do a chargeback. Of course, if you don't get the item and so forth and you should use a credit card where you can. But most if Micah, if you said, could you send me five bucks? And I said, sure, Micah, I can't, you're not gonna use a credit card to do that. You're gonna use apple pay or Google pay or Zelle or PayPal or Venmo. And all of them have that same problem. If it's not Mike, I said the five bucks too. Good luck getting it back.

Caller 9 (02:02:07):
Well that's okay. Leo, cuz I'd never ask you for,

Leo Laporte (02:02:10):
I only ask

Caller 9 (02:02:11):
For your old, I'd only ask you for your old iPhone when you're done, you

Leo Laporte (02:02:13):
Know what we're gonna get, you know what I'm gonna do, we're gonna get Clark on. That's a great idea. I'm sure he'd be willing to do that. We'll we'll spend a segment talking to him and he can explain his issue. And I can explain mine now. He doesn't like the banks and I understand Wells Fargo has a terrible track record of creating fake accounts and all sorts of things. I was a Wells customer. I was a bank of America customer. I'm a very happy S a a customer right now. So maybe, maybe his problem was with just with the banks in general.

Caller 9 (02:02:43):
He definitely has a problem with the banks, but he also separately talks about Zelle. And I would really love to hear you guys talk about

Leo Laporte (02:02:49):
Together. Good. Yeah. Yeah. I want him to fill me in on why that's worse, say than apple pay or Google pay. What, what's the difference. And maybe there is a, a, a technical difference that makes it more risky. In which case I will agree with him. Micah, thanks for the call. I appreciate it.

Caller 9 (02:03:06):
Thank

Leo Laporte (02:03:07):
You always a pleasure airplane geek podcast. As long as Clark, Howard's getting a plug. He oughta get one too. Leo Laport, the tech I 88 88, ask Leo. It's a good, it's a good conversation. We will attempt to get Clark on the show to talk about it in the next couple of weeks. More of your calls coming up, Leo Laport, the tech guy. I mean, I we're talking about Zelle and how dangerous is it? And I would say, of course any and there are many of these now electronic payment, instantaneous, electronic payment system is dangerous in that sense. They aren't gonna protect you against yourself. <Laugh> so maybe that's the, maybe that's really the issue. I'm not sure why Zelle is targeted, except that it is usually connected directly to your bank account and that's risky. But if you have Venmo, which is a PayPal service, you can send money instantaneously to people.

Leo Laporte (02:04:02):
I do all the time. Apple now has a payment system. Google has a payment system. I don't know that they're any more safe. Maybe they are. Maybe they are, I'll have to do some some digging. I know that there's a lot of, you know, a lot of people getting ripped off because fraudsters like to use Zelle, but I don't know if that's Z's problem. And I guess the most important thing to say here is be very careful. Do not send money to somebody. I don't care how urgent it seems. How scary it seems. How real legit it seems. If you're sending money, you're sending money. <Laugh>, don't send money to people unless you're absolutely sure it's the person you think it is. That's true in general. It's true. If somebody comes up to you, <laugh> with a a monocle and a mustache and says, I'm the monopoly, man, give me a hundred dollars and you give 'em a hundred dollars.

Leo Laporte (02:05:00):
Well, good luck. Getting it back. Your bank's not gonna protect you there. It's kind of like that. <Laugh> I? Okay. I, I admit that's risky. We're living a modern world. I, you know, I may <affirmative> a little insensitive to the issue cuz I use electronic payment systems all the time as do many young people. I mean cash.me, Venmo. These are really popular about if you're under, if you're under 30 and you go out with your friends to get a bite to eat and you're not gonna pay their check, but you don't want separate checks. You just say, Venmo me now I'll tell you there's another issue with Venmo or cash me or whatever the system is that you, you and your friends, you there's another issue with Venmo. Venmo. I don't know if people are aware of by default, all Venmo transactions are public.

Leo Laporte (02:05:51):
So it's great fun cuz I guess my son doesn't really know that and his friends don't really know that because I can see all the transactions. I think they, maybe they don't care. But you know, the very first thing I did when I set up Venmo is I said, all my transactions private now maybe again, that's a higher bar, right? I have the, the normal people don't know. I mean, this is why I do the show. To be honest, technology is a great boon. It can really speed things up, make things easier, but it has inherent risks. And it's important that we all understand them and do the right thing to protect ourselves. But we do that in order to use these nice, fast, simple systems. Electronic payments are great. It's very nice that I can quickly transfer money to somebody, but there is this additional because it's so easy and so fast, there's this additional burden that you of proof <laugh> that you better make sure you're sending to the right person cuz it's not coming back. Is that the issue? Is that the issue that people say, well, if I use a credit card and it's fraudulent, I can get the money back. Yeah, that's true. But my friends don't have merchant accounts. They don't take visa and MasterCard <laugh> they take cash.

Leo Laporte (02:07:09):
So I guess the real issue is yeah. Be please be careful. And not just with Zelle, with any electronic payment system, apple pay, whatever, because you're sending cash. So only send it to somebody, you know, that's fair. That's fair. Somebody in the chat room anonymously titled user 29 90 says let's test Z <laugh> Z me some money, Venmo, see me some money and I'll send it right back. <Laugh> see. Now that's a red flag, right? <Laugh> you, your, your, your, your, your hairs in the back of your hand should be standing up at this point.

Leo Laporte (02:07:49):
It's just really important. You know, there there's all sorts. Look, there's a lot of scammers out there. And honestly, you know, my wife and I will be watching, I there's a new show about bank robber, right. And Lisa saying, why is he robbing banks? Doesn't he know about Bitcoin? Doesn't he know about Zelle. You'd be crazy to put on a mask and to pick up a plastic squirt gun and go into a bank and ask for money when it's so much easier and less risky to do it electronically. And so that's why there's so many scammers out there and they're from all over the world, cuz they don't even have to be in the same country. In fact, most of 'em aren't in this us they're they're elsewhere and they, and they're clever, but you sh so you gotta be ex you gotta be more clever.

Leo Laporte (02:08:39):
You gotta be suspicious. No Nigerian prince is gonna send you $10 million. Nope. Sorry. Not gonna happen. <Affirmative> <laugh> your bank is not sending you emails, urgent emails asking you to give them money. Nope. The IRS isn't either. They're not calling. And you know what? Your auto warranty is not about to expire. Those are all scams and there's lots of them and there's lots of clever ways to do it. And they do pose as your bank or your best friend or your gardener or what? Just be alert. Be aware. Now I have to say my wife came not my ex-wife not my current wife. My ex-wife, this was some years ago. Came very close to sending that fraudster who pretended to be our gardener. A lot of money. I stopped her <laugh>. I said, honey, this is a teaching moment. So now that you know, teach your friends too. It's fine. If you have a Majong game and you won $20, they can Venmo you. They can sell you. That's fine. Leo LaPorte. Teka

Leo Laporte (02:09:56):
Rod, rod, rod. Oh, I don't hear you, but you might hear me. I see you talking. I don't know. Put your thumb up. If you can hear me, he hears me, but I do not hear him. Is he on Skype one? I have Skype one on oh, he's on a phone? Yeah. He's phone Leo. Oh, well that's phone. Okay. Sherry. Oops. Whoops. Okay. Sherry Clark. If that's your real name, wait a minute now. How do I get you on Hey though. Hey there. Hi. There O there. Can you hear me? Oh, but see, there's gonna be lag. I hear you rod. Now you can talk to me on your phone. I've picked up. Oh, wait a minute. I just hung up. No, I gotta pick it up again. Can you hear me rod?

Rod Pyle (02:10:48):
Yes, sir. I didn't hang up. I swear.

Leo Laporte (02:10:50):
This is ground control to major rod.

Rod Pyle (02:10:54):
Oh, it's really weird talking with this radio rig with the earbud in my ear, but we'll do it. How are you?

Leo Laporte (02:11:00):
It actually works good. The, the video's good and everything. It's like the lip sync's even better than normal.

Rod Pyle (02:11:05):
Well, there you go. So welcome. Welcome to my world.

Leo Laporte (02:11:09):
You weren't you gonna be at a conference or something?

Rod Pyle (02:11:13):
I was at I was in Norway for a week and then I was in DC for a week. And now I'm back. And thanks to both those conferences. I have the mother of all flus, but

Leo Laporte (02:11:21):
Oh no, but it's not COVID.

Rod Pyle (02:11:24):
Well, the, the little fakey test that we take at home say it's not. So I'm just, I'm gonna stay in bed.

Leo Laporte (02:11:30):
Yeah. The flu exists.

Rod Pyle (02:11:31):
I miss you for two weeks,

Leo Laporte (02:11:32):
Man. I know. Well, I'm so glad you're here cuz no one, every else. Anybody else has bailed on me. So thank God I got rod

Caller 1 (02:11:39):
<Laugh>.

Leo Laporte (02:11:40):
That's great. Mr. Spaceman. So good, welcome back. I'm sorry. You're not feeling all right. You go right back to bed after this and by the way, it's not your fault. It's us. You, you do know that it's us.

Caller 1 (02:11:55):
Well, yeah. That's what Kim said all.

Leo Laporte (02:11:57):
No, no. We had a power outage last night.

Rod Pyle (02:11:59):
Oh.

Leo Laporte (02:12:00):
And John had to come in and spend all night booting up things and there's some stuff that's not working still. And apparently the rod pile machine is not working <laugh> so, so that's why

Rod Pyle (02:12:13):
We need

Leo Laporte (02:12:15):
It. It's not you it's it's me. We need

Rod Pyle (02:12:17):
To have a hotline, you

Leo Laporte (02:12:19):
Know? Well, this is you're actually on the hotline.

Rod Pyle (02:12:22):
No, but I mean, we need a hotline with this old red.

Leo Laporte (02:12:25):
Oh, that's a good hotline.

Rod Pyle (02:12:26):
Cold war red.

Leo Laporte (02:12:27):
Yeah. You remember that? Yeah. Every radio station used to have that phone and it would call, it would be the program director so that they, if you're screwing up. Yeah. What is that? You wear that around your neck. <Laugh> what is that? I

Rod Pyle (02:12:40):
Just, I just have it here for as a corny prop for when I need to bring it up on video calls.

Leo Laporte (02:12:45):
Oh, okay. Hey yeah. What do you wanna talk about today?

Rod Pyle (02:12:51):
We got Voyager acting up billions of miles away from earth. We got NASA selecting, finally, two companies to build moon suit, which they haven't built since 1971. And we're gonna roll SLS back to the launchpad for one more test attempt

Leo Laporte (02:13:10):
<Laugh>

Rod Pyle (02:13:13):
And you know, Boeing's other rocket finally flew the, the Starliner capsule. So maybe we'll get lucky with this. I'll ask figures crossed anyway.

Leo Laporte (02:13:23):
All right. We will talk in one minute.

Rod Pyle (02:13:26):
Okay.

Leo Laporte (02:13:27):
This is ground control to major rod. He is our rocket man. Rod pile is here visiting us from space. <Laugh> it sounds like he's from space. He's actually, where are you in San Diego? Are you home?

Rod Pyle (02:13:44):
I'm in Alhambra, California where I belong

Leo Laporte (02:13:48):
Alhambra he's he's phoning in from Alhambra, but it sounds like he's on Mars. Hello rod <laugh>. So you were, you were in Norway two weeks ago.

Rod Pyle (02:13:58):
So I was in Norway for this energy connected conference, which was really actually really interesting. It was a bunch of chief energy executives from Ron Europe. And they're talking about how to get to net carbon zero. So they wanted to talk about how to approach that as a moonshot. So they brought me in cuz I wrote a book years ago called innovation, the NASA way, and we had a masterclass for a couple of hours and it was rather humbling and a lot of fun.

Leo Laporte (02:14:26):
I want you I'm reading a book by Neil Stevenson. It's gonna be in our twit book club, our our monthly book club with Stacy Higginbotham called termination shock. It's his latest Neil's a science fiction author. And the premise of it is a bunch of billionaires have gotten together to solve the climate crisis. And the guy behind it is from Texas and he's built a giant, an, I mean giant six shooter, which is gonna shoot sulfur rockets into the air, which go put putting around and put out sulfur into the air sulfur, I guess sulfur dioxide. Yeah. Which has a high albido and reflects the sunlight back. So thereby lowering the temperature and we know this works because when Mount penit Tubo erupted in the Philippines, there was briefly a drop in overall temperature. Right. So it's an interesting premise. I don't know if this is a good idea or a bad idea. I haven't finished the novel yet, but we'll find out

Rod Pyle (02:15:30):
Well, you know, so these geoengineering ideas, there's another one about spraying, huge quantities of sea water into the atmosphere to accomplish similar things, make a fog. They're all cool. Yeah. Yeah. Let's just not do anything we can't

Leo Laporte (02:15:44):
Reverse

Rod Pyle (02:15:46):
Or undo if it doesn't work. Yeah. You know, that's the scary,

Leo Laporte (02:15:48):
You know what I like? And somebody said this would work. Just everybody needs to paint their roof white and then that would help. It would help a lot. It would reflect a lot of sun back increase the out Earth's Abido and perhaps reverse climate change. Anyway,

Rod Pyle (02:16:06):
That's that's one way to go after it. I, I also like the idea of, of beaming down solar power from orbit. There are some detractors, but there's a lot of governments getting really interested in that. I mean, it started here in the us and the seventies and like so many things we didn't capitalize on it. We said, well, let's, let's shelve that. And we'll look at it later.

Leo Laporte (02:16:23):
And we're hu you know, humans. And, and I'm definitely one of those some of us work better under pressure and yes. And, and challenge. The only problem is this is such a severe challenge that if we fail <laugh>, it's gonna be catastrophic, but maybe, maybe the challenge of climate change will stimulate some amazing solutions at this point. Well,

Rod Pyle (02:16:50):
We'd like to see some innovation. We'd like to see some international collaboration yeah. Than if anybody could do it. Although it'd be a tough marriage, it'd be us in China,

Leo Laporte (02:16:58):
Us in China. Well, if China doesn't do it, it's not gonna make much difference. Everybody gotta do it. So what did you do in DC cuz that's where you were last week.

Rod Pyle (02:17:07):
Yeah. So that was the national space. Society's annual international space development conference. It was our first one in three years. So there was a lot of people desperate to hang up, talk about what you and I talk about. And so that was three days and it was a good time cuz I, I always say ended up moderating some panels and give us some talks and doing some tracks. So it was,

Leo Laporte (02:17:28):
And of course I really

Rod Pyle (02:17:29):
Enjoyed it, but it didn't give me a chance to get over jet lag. And I came home

Leo Laporte (02:17:32):
Quite all know quite alright, this, this show for you is a hobby, not a, not a, not a job.

Rod Pyle (02:17:40):
It's not,

Leo Laporte (02:17:43):
This can be your hobby

Rod Pyle (02:17:45):
Thinking of visions. Yes. Voyager, oh, Voyager won our favorite long distance spacecraft. That's 14.5 billion miles away from earth with a one way radio signal, time of 20.5 hours, which is a long time for a little radio wave to be traveling in space seems to be a little confused. There's some concern sending mixed signals. So it seems to be operating normally. And from what they can tell, the dish is pointed directly back. It wasn't

Leo Laporte (02:18:17):
The data,

Rod Pyle (02:18:18):
The data is wacko.

Leo Laporte (02:18:20):
So Steve Gibson has a theory.

Rod Pyle (02:18:22):
Yeah.

Leo Laporte (02:18:23):
He says, this is the farthest manmade object right away from earth ever. He says it's traveled outside the simulation.

Rod Pyle (02:18:33):
<Laugh>

Leo Laporte (02:18:35):
So that's perfect. So cuz the, you know, I mean as big of the computers are that are doing the simulation, they can't go 14 billion miles. That's a lot of data. So there's a point to which it stops calculating. That's why we're getting random data back.

Rod Pyle (02:18:50):
How far does Minecraft go?

Leo Laporte (02:18:52):
<Laugh> even Minecraft is not infinite <laugh>

Rod Pyle (02:18:56):
Is it? Or is it

Leo Laporte (02:18:57):
No, no,

Rod Pyle (02:18:58):
That's a good

Leo Laporte (02:18:58):
Question. No, it's not. I know I run some servers. So 

Rod Pyle (02:19:02):
There used to be sending back, you know, either kind of randomly generated data or, or we don't know what, and it could have been something, you know, it's

Leo Laporte (02:19:11):
It just got scrambled. It's amazing that it's worked so far. Right?

Rod Pyle (02:19:15):
Yeah. And it's amazing that it's, that it's still perfectly oriented back towards earth and yet doesn't really know where it's pointing apparently

Leo Laporte (02:19:23):
So. Well that's the other thing, how, how, I mean one, 1000th of a degree difference in the, in the antenna it's going completely miss the signal's gonna completely miss earth. I mean, that's amazing that it's that they were even getting a signal is amazing.

Rod Pyle (02:19:37):
And it was launched in 1977 before we actually had microprocesors. Right. And the data is kept on a tape drive that goes back wow. To load not. Wow. So you know, the fact that they, this lasted this long and they expect it to last till till 2025. So we got another three years maybe maybe a little longer, cuz Shefield always kind of, you know, underestimates those things is just incredible. And it passed through the Helio pause in 2012 and yet, so the Helio pause is the boundary of the immediate solar system out past Jupiter, right. It's where the solar wind and the pressure coming from the outer Cosmo balance out. And it's just kind of weird CD, strange area. But the, or cloud is the extension of the solar system where all that ice and gas and junk that's left over is orbiting. It's gonna take 300 years to reach that. And 30,000 years more or less, they don't know exactly how long to pass through it. So that's the real extent of the solar system. I mean, it's incredible.

Leo Laporte (02:20:40):
It's actually leaving the solar system and the simulation. It's an amazing thing.

Rod Pyle (02:20:47):
Yeah. And the simulation <laugh>

Leo Laporte (02:20:49):
Steve, Hey, how's the moon project going? Are we gonna go to the moon?

Rod Pyle (02:20:54):
You betcha.

Leo Laporte (02:20:55):
Okay.

Rod Pyle (02:20:56):
So tonight they're starting to roll out of of art of the good Lord, the SLS rocket one more time and see,

Leo Laporte (02:21:06):
You always think of the SLS as the space shuttle

Rod Pyle (02:21:08):
Space law system. Yeah. Space law system. Yeah. Yeah. So the, the big moon bagger rocket that Boeing and NASA been working on. So it's gonna leave the vehicle assembly building tonight, starting at midnight, roll out to the pad. And they're gonna try the wet dress rehearsal again on June 16th, which is the one, the same, it's a fuel Deel test of launch system rehearsal that they did a couple months ago and had to, and bring it back to the barn cuz it was having problems. So fingers crossed, but you know, this is the Boeing rocket for the most part with a lot of subsystems. Boeing did finally get their Starliner off a year and a half late for its unru test to the space station couple weeks ago. So that's good. You know, so we're hoping, we're hoping.

Leo Laporte (02:21:53):
So all's well in space.

Rod Pyle (02:21:57):
Well for now, now one more. How much time do we have

Leo Laporte (02:21:59):
Left 40 seconds.

Rod Pyle (02:22:00):
I forgot to start my timer. Oh the one other thing that we need to go to the moon, the space suit to walk on the surface of the moon. We haven't built one of those since the, since what? 1971, we haven't built any space suits, including for the shuttle of the ISS since 1983. So NASA finally led a contract for 3.5 billion to a couple of companies, one new one, one established one to build new space suits. So at least I'll have proper evening wear

Leo Laporte (02:22:28):
<Laugh> the, the suits that Elon's guys wear, which are cool. Aren't really space suits though. They're more like pressure suits, right?

Rod Pyle (02:22:34):
They're just emergency pressure suits pretty much.

Leo Laporte (02:22:37):
Yeah. So space suit.

Rod Pyle (02:22:38):
I'm not gonna be wearing that. It's

Leo Laporte (02:22:39):
That's another thing entirely from space. Ladies and gentlemen, rod pile editor-in-chief at Astra magazine space, dots.org.

Rod Pyle (02:22:48):
Thank you.

Leo Laporte (02:22:51):
He sounded like he was from space. It was good.

Rod Pyle (02:22:55):
It's not bad for cell

Leo Laporte (02:22:58):
<Laugh> John. We can't pull him up on this screen either. Is that we are really limping along here. I swear to God, man.

Rod Pyle (02:23:07):
That's weird cuz I see myself on the Zoomer now, but I'm not on the big screen, huh?

Leo Laporte (02:23:11):
Well, but that may be something else. There's a, there's a lot of, there are many devices about

Rod Pyle (02:23:17):
There's so much magic.

Leo Laporte (02:23:18):
75% of them are working and the rest

Rod Pyle (02:23:21):
That guy show.

Leo Laporte (02:23:22):
Yes, but more magic than one would expect. Frankly,

Rod Pyle (02:23:25):
Man, I didn't realize it was that big a deal when you lost power. But I guess it makes sense that

Leo Laporte (02:23:30):
I don't know why this ha it shouldn't be, everything should have come back. But we had a, John had a cycle power cycle, bunch of stuff and it was complicated. That's complicated.

Rod Pyle (02:23:40):
You guys have like a backup battery wall for all that stuff.

Leo Laporte (02:23:44):
No. Well we do. Yeah. Okay. So we have a lot of our stuff's on UPS's the critical stuff is yeah, but we can't power the whole place. We, I guess we get it a generator, but you know, I mean, seriously, it would take a, a lot to keep it going for hours and hours. So no, the answer is no <laugh> the short answer. No, but a lot of stuff's on battery backup. And we've never had stuff fail like this to my knowledge. I don't know what's going on. Huh? John slowly getting everything back up. Thank you, John. God bless.

Rod Pyle (02:24:15):
Well here's to you John

Leo Laporte (02:24:16):
Here's to you.

Rod Pyle (02:24:17):
Everything.

Leo Laporte (02:24:18):
I raised my, my glass and toast.

Rod Pyle (02:24:21):
<Laugh> glad it was wait. Hey, you know, one of you've been to Norway. You

Leo Laporte (02:24:25):
Said right? I have. Okay. How was it? Did you enjoy it?

Rod Pyle (02:24:29):
It's really cool. I, I realized a couple things pretty quick, a, a country that size with 5 million people is a very weird thing for California. Cause it's just like hardly anybody there. Yeah. They're all in Olo, right? Yeah. Which is a beautiful place. And I love the fact of how technologically advanced they are. But man, if your cell phone goes dead during the afternoon and you're out and you need a taxi or something, forget

Leo Laporte (02:24:54):
It. Oh yeah. They're way. Yeah. That's the, the other side of that. Right? Good luck. Getting a cab. You can't hail one. Yeah,

Rod Pyle (02:25:02):
No, they kinda look at you like what's wrong with you?

Leo Laporte (02:25:05):
Where's your cell phone. We took the train, which was really an amazing trip from Bergen to Oslo and yes, a lot of wilderness. In fact, it's the it's where the ice planet scenes, the planet thought scenes were shot in star wars and it was quite a, I really enjoyed it. At least it says never again. <Laugh> it was like an eight hour train ride. I thought it was beautiful, but it was a long ride. Anyway. Gotta run. Thank you rod. See you next week. Yeah.

Rod Pyle0 (02:25:38):
See ya.

Leo Laporte (02:25:39):
All right, bye.

Leo Laporte (02:25:41):
Thank you so much for letting me be your tech guy. Really appreciate the opportunity to talk about tech. I get educated as much as anybody and that's part of the fun of this. Thanks to professor Laura, our musical director. She's always keeping us on our toes with her musical selections. Tip of the hat to you. Laura also it's to Kim Schaffer. She's the woman who gets you ready for your major appearance on national radio. Kim is our phone angel, thanks to all of you who call. Of course can't do the show without you. You're the, the sounding board which make that makes this show. And of course, most of all, thanks to those of you who listen because well, without any listeners, <laugh> I'd have to do a podcast. <Laugh> which, by the way, I do quite a few at twit.tv. I've mentioned it a couple of times where it's been mentioned a couple of times today, and I thought I probably should give you the address if you wanna get geeked out all week long. T w i.tv stands for this week in tech, Stan on the line from Ontario. I'm sorry, Oxnard, California. Somebody on Twitter said that's his favorite city name? Oxnard. Hello, Stan.

Caller 10 (02:26:54):
Hey Leo, how are you doing? I

Leo Laporte (02:26:55):
Am well, how are you?

Caller 10 (02:26:57):
Well, I've been better Leo. I've got, here's my problem to put it succinctly. I've got a phone that within a certain geographic that all calls fail. When I try and make a phone call, however I can receive and make calls anywhere else in the country.

Leo Laporte (02:27:16):
It's a cell phone, right?

Caller 10 (02:27:18):
Correct. It's an iPhone six plus.

Leo Laporte (02:27:22):
And it's you found a dead zone. It sounds like who's your carrier.

Caller 10 (02:27:25):
Well, I would it's at and T and, and I would assume it was, I did find a dead zone, however, the at and T phone from my office, which I can stand right next to the phone. That's having the problems works perfectly

Leo Laporte (02:27:41):
Well. Yes, but not all phones are created equal and antennas very greatly. So it's yeah, it's very well be that the six S just doesn't have enough antenna to work in that area or it's on different also, but maybe even more likely it might be using different frequencies that phone from your office. What is it?

Caller 10 (02:28:04):
It's iPhone 11. I believe it is.

Leo Laporte (02:28:06):
So it's more modern.

Caller 10 (02:28:09):
Slightly.

Leo Laporte (02:28:09):
Yeah. Yeah. that, you know, good question. There are a couple of things you can do. You can actually, there is a hidden in the iPhone, a, a signal meter that you can use that, that, you know, I don't even know if the phone company wants you to know about this. But there is a way to do this in the iPhone on, at, and T that will turn it on and you can see what's happening as a signal attenuates. So, right. So that's probably, I mean, if you really care, it's called the field test mode, signal, strength, indicator. <Laugh>

Caller 10 (02:28:48):
Right. Right. I, I, I, I I've pulled around with that a little bit. The odd thing is though I can receive calls. I just can't make calls

Leo Laporte (02:28:57):
That that's interesting.

Caller 10 (02:28:58):
The same tower,

Leo Laporte (02:29:00):
Inbound, but not outbound. And once you receive the call, you can talk and everything, you just can't, that's interesting.

Caller 10 (02:29:06):
You can't, and what I'm driving to the location, I can be on a call, like I am with you. And I'm at my location where the phone, supposedly doesn't send calls

Leo Laporte (02:29:16):
And it continues to work.

Caller 10 (02:29:18):
How do I sound?

Leo Laporte (02:29:20):
Yeah, you sound fine. So this is a dead zone here, so it isn't a dead zone, but, you know, remember when you're making a phone call, there is a process going on. And I, for some reason, it sounds like that's broken. You've rebooted the phone, I think. Yes.

Caller 10 (02:29:34):
I've rebooted the phone, reset. The phone, wiped, the phone, replaced the <inaudible> on the phone twice. <Laugh> and called at and T for the past three months, hounded on him. I think that door was broken.

Leo Laporte (02:29:47):
Yeah, it could be. Although if it were, if it were the tower, a lot of people would be having problems with it.

Caller 10 (02:29:53):
One would think. Yeah. So I'm wondering, what's unique to this phone.

Leo Laporte (02:29:56):
<Laugh> yeah.

Caller 10 (02:29:58):
And I would say the phone's broken, but it works every place else on the planet. Well, in the

Leo Laporte (02:30:03):
Country. Oh, interesting. You're right. It does sound like it's unique to their equipment, not your equipment.

Caller 10 (02:30:09):
Try telling that to them.

Leo Laporte (02:30:11):
Well, you know, you get some, when you call customer support, any for any company, you're getting some poor guy earning barely minimum wage. Who's got a notebook in front of him. He's not gonna be a genius engineer. You might be able to get up, you know, escalated to somebody who actually knows how the net,

Caller 10 (02:30:29):
I I've done that too. And they, they claim that they don't know what the problem is either. I've talked to the local tower tech out here. Fantastic. Sort of finding an office where I can talk to a human face to face. I don't know what else to do, Leo.

Leo Laporte (02:30:43):
I don't either. I mean, there is, you know, there is a way a call is begun. There's some handshaking involved 

Caller 10 (02:30:55):
Receiving that. Huh?

Leo Laporte (02:30:56):
Yeah. And so it may be, there's something it's gotta be something, it could very well be something broken in that phone. And maybe if your signal strength goes below a certain level, the session initiation doesn't occur properly. I mean, I'm just guessing here. I have no idea.

Caller 10 (02:31:14):
Assume my Leo and I kind work on this stuff for a and I, oh,

Leo Laporte (02:31:17):
You do? Oh,

Caller 10 (02:31:20):
I'm running outta variable.

Leo Laporte (02:31:22):
Why don't you bring it to the apple store? Okay. And explain what's going on. They have, I mean, first of all, they're gonna push you to get a new phone cause that phone's, you're on the last update to that phone.

Caller 10 (02:31:34):
Right. And then like the at T store guys are gonna gimme this tier and a headlight look like I'm

Leo Laporte (02:31:39):
Crazy. Yeah, no, don't bring it to the at and T store. Bring it to an apple store. Yes, sir. And they have test equipment and I'm not sure how granular the test equipment is, but that's the kind of thing. One would hope that the test equipment could, could see if the cellular modem is properly configured. Yeah. Okay. Yeah. There's, you know, that's bizarre. I, I can't think of what could cause that particular set of things there's in a certain geographic area, you cannot make outbound calls on that phone. Other phones can, you can receive calls and as we are proving right now, have a conversation. You just can't make outbound

Caller 10 (02:32:20):
A coverage area. Yeah. I can maintain the coverage. So it's obviously hopping towers.

Leo Laporte (02:32:24):
Yeah. I'm, I'm gonna think there's something wrong with that success, honestly. But maybe the, maybe the apple store can identify it. Now. They may say, you know, this thing's so old. We're not gonna, we don't know <laugh> we won't

Caller 10 (02:32:37):
Might be interesting for their R and D guys,

Leo Laporte (02:32:38):
But yeah. I mean, I think it's something they should, I think. Yeah. You know, be nice to make, be clear. I'm not expecting you to replace it or fix it or anything. I'm just wanna know why.

Caller 10 (02:32:48):
Right. Right. I thought it'd be nice to be able to make a phone call for my own cell phone in case the house was

Leo Laporte (02:32:54):
On. Well, you know the answer they're gonna give you and I will give you is get a new phone. You, you, you deserve it.

Caller 10 (02:33:00):
I do Leo. And which one would you recommend just to close this?

Leo Laporte (02:33:03):
I, I did not buy the iPhone 13 when it came out, cuz I had an iPhone 12. I was very happy with, they still sell the 12. It will be less expensive if you, if you really need to save money. The latest iPhone se is very good. It has all the guts of the iPhone 13, I think, but just in a smaller form factor. But you know, you like iPhone, you wanna stay with iPhone, just, you know,

Caller 10 (02:33:24):
I, my, my Mac household all time.

Leo Laporte (02:33:27):
Yeah. Just get, I think the, the new iPhones are great. There won't be a new one out until September. So get, you know, just when you're at the apple store, say, Hey, I wanna get a new phone, but I just really wanna know what's wrong with this one that might help.

Caller 10 (02:33:40):
Okay.

Leo Laporte (02:33:40):
That might help.

Caller 10 (02:33:41):
Hey, thanks, John. Love, love the show. Appreciate everything.

Leo Laporte (02:33:43):
Hey, it's great to talk to you. Thanks Dan. Interesting. Really conundrum. I don't know what that is. Let's see if we get June and Chino Hills in here before I have to take off. Hi June.

Caller 11 (02:33:53):
Hi,

Leo Laporte (02:33:54):
Welcome. What's up?

Caller 11 (02:33:57):
Well, it's time for me to get a new computer. I have not had a computer for 10 years. I mean, I have not had a computer. I have a dead one sitting.

Leo Laporte (02:34:08):
What do you do with your computer? Yeah. Well, let's get you a computer. What do you do with it?

Caller 11 (02:34:12):
I am going to be doing printing of print writing and printing memoirs of family members.

Leo Laporte (02:34:23):
And Kim tells me you want windows

Caller 11 (02:34:25):
And I, yeah.

Leo Laporte (02:34:27):
Okay. I'll tell you the names. The big names used and I have a Dell right in front of me. I just bought that. I love the Dell XPS. Good. They're great. 13, 15 they're excellent.

Caller 11 (02:34:39):
13, 15, 13

Leo Laporte (02:34:40):
Is the size. So there's they make an XPS 13 or if you want a little bit bigger screen

Caller 11 (02:34:45):
17 by

Leo Laporte (02:34:46):
Anything, 16, I think they might even make a 17. You want a big screen? You can always attach a big screen too.

Caller 11 (02:34:51):
My age eyes.

Leo Laporte (02:34:53):
You can always attach a big, but they do make a 17. And I think those are very, very good. Hey, that's it for me? Leo Laporte the tech guy have a great gig week. Yeah. I like the Dells. I'm I'm sitting in front of the brand new XPS, 15.

Caller 11 (02:35:07):
What, what model of Dell?

Leo Laporte (02:35:09):
X, P

Caller 11 (02:35:11):
X PS.

Leo Laporte (02:35:12):
And they make an XPS 17. When you go to the website, I would choose the new XPS 17, cuz that has the latest Intel chips. You don't need anything more than an I five. So that's what I would get. That's the processor, the I five and there, they started eight gigs of Ram, but it depends on how much money you have. If you can afford a 16 gig computer, that's gonna get you about $2,000. I would do that.

Caller 11 (02:35:39):
Okay. Yeah. I can do that. Yeah. So 16 grams

Leo Laporte (02:35:43):
16. So here's the specs for anybody. You're getting it from anybody. Intel I five and 12th generation. If you can get it, Dell has them, there might be a little delay in getting it because you know the supply chain, blah, blah, blah.

Caller 11 (02:36:00):
Yeah.

Leo Laporte (02:36:01):
16 gigs of Ram. That's how much Ram you want 16.

Caller 11 (02:36:05):
Okay.

Leo Laporte (02:36:06):
And then I think you deserve, and they're not much more expensive a a terabyte drive, but you know what, I'm looking at these, the, the fastest drive is the five 12 gigs. And you know what, that's probably gonna be plenty of room for you. So five 12 gigs, cuz it's the N Vme and that's 1949. What I just said to you. Okay. And it comes to the latest windows 11, which I think you'll like, it's pretty easy to use.

Caller 11 (02:36:32):
Okay. Now I also need a printer and I wanna get and software. I wanna get calligraphy writing and nice borders to put around the calligraphy.

Leo Laporte (02:36:45):
Oh, so you wanna print out like cards and stuff?

Caller 11 (02:36:48):
Yeah. I wanna print out and I, even the, if I get pictures and I can print around the pictures, that would be good.

Leo Laporte (02:36:56):
Oh, I love that idea.

Caller 11 (02:37:00):
So what kind of printer?

Leo Laporte (02:37:03):
The best quality photo printers are? Ink jets.

Caller 11 (02:37:11):
Yeah.

Leo Laporte (02:37:12):
The only they

Caller 11 (02:37:13):
Have color.

Leo Laporte (02:37:14):
Yeah. And they do and they'll do photo color on the right paper. And I like, for those, I like the cannon Pimas P I X, M a but look for one that's a photo printer. Yeah. The problem of course, with inkjet, if you don't use it all the time, it gets clogged. Okay. That's but for photo printing, you've gotta, you've gotta do that. Yeah. Epson sells good photo printers too. And let me see if they sell them with eco tanks cuz that's nice. Instead of buying lots of new cartridges, you just fill up a tank. So I think the ex Epson expression photo, although wait a minute, they do have an eco tank photo. That's that's a little more expensive, but it comes with a year's worth of ink or maybe two, depending on how much you print. Okay. And that's gonna give you very nice quality. That's the E

Caller 11 (02:38:07):
80 E

Leo Laporte (02:38:07):
E T as in phone, home the E

Caller 11 (02:38:14):
Eighty five hundred eighty five hundred.

Leo Laporte (02:38:14):
And that has, it comes with ink and you put it in the tank and then you don't have to buy cartridges all the time. Okay. And it, and PC magazine says they do it the best photo quality

Caller 11 (02:38:24):
Of course. Epson. Yeah.

Leo Laporte (02:38:26):
Yeah. They're pretty good now. Well, you know, they used to be an advertiser. They're not anymore, but that's okay. I still recommend them.

Caller 11 (02:38:33):
Yeah. And then the other one is the cannon

Leo Laporte (02:38:37):
Canon eczema. But I think this Epson that's pricey, it's 700 bucks, but again, you don't have to buy cartridges for a year or two, so that's oh yeah. You don't. That's like 1500 bucks worth of cartridges. So yeah. It actually saves you. Okay.

Caller 11 (02:38:49):
Yeah. All right. Let me read this back to you. Dell 13, 15, but I'm little for the 17.

Leo Laporte (02:38:58):
Yeah. So you want the X, this is what you want. The X E S 17. The number is the size of the screen. So there's a 13 inch screen of 15. He

Caller 11 (02:39:07):
Is

Leo Laporte (02:39:07):
17. 17. That's what you want

Caller 11 (02:39:09):
The new one. And I five processing. Yep. Processor. Yep. And 16 gig or 15 gig.

Leo Laporte (02:39:20):
16 gig. Sweet 16. Yep.

Caller 11 (02:39:24):
Okay. And then 12th generation. Okay. Well that's yeah. 12Th generation.

Leo Laporte (02:39:30):
Yeah. And then the five, 12 gigs is probably enough. You're not storing a huge amount of stuff on there. So the fastest drive on that one is the five 12 gigs. So get the five 12 gig.

Caller 11 (02:39:41):
Yeah. Well I can always put it on a USB.

Leo Laporte (02:39:44):
That's right. That's right. You know that right?

Caller 11 (02:39:47):
Yep. And then, and that way, save it in case I need five

Leo Laporte (02:39:52):
Twelves somebody. Yeah. Five twelves. Plenty. Because you only put the stuff you're working on right now on there and everything else you can keep in the cloud or on a external drive. That's exactly right.

Caller 11 (02:40:02):
Okay.

Leo Laporte (02:40:03):
And then the printer

Caller 11 (02:40:04):
And, and then the X Epson is the E T 80

Leo Laporte (02:40:11):
500,000. Yep. 85, 0

Caller 11 (02:40:14):
Uhhuh. That's what I've got seven, $700 or more.

Leo Laporte (02:40:18):
Yeah. So you're gonna spend with tax about 3000.

Caller 11 (02:40:23):
Okay. That's all right. This has been a long term project and

Leo Laporte (02:40:26):
You're gonna have so much fun doing it. Just be prepared. Everything takes forever to get now might take a month or two to get it.

Caller 11 (02:40:33):
Yeah. Okay. Well I have to spread it out anyway with the money. Good.

Leo Laporte (02:40:38):
<Laugh> but you deserve it June. You should have a, you should enjoy yourself with this.

Caller 11 (02:40:42):
Yeah. I taught school for 34 years. I think I should deserve

Leo Laporte (02:40:46):
It. Oh, what grades did you teach? There's nothing. Thank you. Nothing better than a teacher. Thank you for teaching.

Caller 11 (02:40:54):
Oh, I enjoyed it. I loved you did

Leo Laporte (02:40:56):
Teaching kids. I bet. What ages did? Hmm, what ages did you teach?

Caller 11 (02:41:02):
I started out with fifth, sixth grade classes and then I ended up with eight through 12

Leo Laporte (02:41:09):
Fun. Do you ever hear from any of them?

Caller 11 (02:41:13):
Not so much anymore. The last four years I or three years, I dealt with kids who have been in and out of jail. Oh wow. And I, and, and youth camps and good

Leo Laporte (02:41:23):
For,

Caller 11 (02:41:24):
They could put 'em

Leo Laporte (02:41:25):
Good for, so you the hardest cases, but I bet they loved you.

Caller 11 (02:41:30):
Well, I don't know if that no, no. I don't think they loved me. They didn't love you fires in my classroom. Oh Lord. They turned my principal's shoes on fire. Oh no.

Leo Laporte (02:41:44):
Well, bless you June. I,

Caller 11 (02:41:45):
I was running over and snot jumping up and down on her feet. She goes, what are you doing? I said, <laugh>. I said, take a look. Your feet are burning.

Leo Laporte (02:41:54):
Well, they may not have loved you, but they were lucky to have you let's put it that way.

Caller 11 (02:41:57):
Yeah. I, I just loved it. I really did.

Leo Laporte (02:42:00):
That's so great. Well, God bless the teachers. Most important job in the world.

Caller 11 (02:42:05):
That's right. Yeah. And then the hardest job I think

Leo Laporte (02:42:07):
I bet it is 35 years. I can only imagine. Yeah, you deserve it. Enjoy yourself.

Caller 11 (02:42:13):
Thank you very much.

Leo Laporte (02:42:13):
Thank you June. Have a great day. Thank you. Thank

Caller 11 (02:42:16):
You.

Leo Laporte (02:42:17):
Thank you for your service. I think we say that to service people, but we should say it to teachers too. Thank you for yourself.

Caller 11 (02:42:23):
Oh, thank

Leo Laporte (02:42:23):
You. That's a huge sense. Thank you. Take care.

Caller 11 (02:42:25):
Bye-Bye I will talk

Leo Laporte (02:42:27):
To you later. Bye June. Well, that's it for the Tech Guy show for today. Thnk you so much for being here and don't forget twit T I T it stands for this week at tech and you'll find it@twit.tv, including the podcasts for this show. We talk about windows and windows weekly, Macintosh, a Mac break, weekly iPads, iPhones, apple watches on iOS today. Security and security. Now, I mean, I can go on and on and on. And of course the big show every Sunday afternoon, this week in tech, you'll find it all@twit.tv and I'll be back next week with another great tech guys show. Thanks for joining me. We'll see you next time.