Schedule

Schedule

Monday, October 20

1413833400 iPad Today
1413846000 Tech News 2Night

Tuesday, October 21

1413910800 Tech News Today
1413914400 MacBreak Weekly
1413921600 Security Now
1413928800 Before You Buy
1413932400 Tech News 2Night
1413936000 All About Android
1413945000 Padre's Corner

Wednesday, October 22

1413991800 FLOSS Weekly
1413997200 Tech News Today
1414000800 Windows Weekly
1414008000 This Week in Google
1414018800 Tech News 2Night
1414026000 Ham Nation

Thursday, October 23

1414083600 Tech News Today
1414087200 Know How...
1414090800 Marketing Mavericks
1414096200 Coding 101
1414099800 Home Theater Geeks
1414105200 Tech News 2Night
1414107000 The Giz Wiz

Friday, October 24

1414170000 Tech News Today
1414173600 This Week in Law
1414180800 Android App Arena
1414191600 Tech News 2Night

Saturday, October 25

1414260000 The Tech Guy

Sunday, October 26

1414346400 The Tech Guy
1414360800 This Week in Tech

Monday, October 27

1414429200 Tech News Today
1414432800 Triangulation
1414438200 iPad Today
1414450800 Tech News 2Night

Tuesday, October 28

1414515600 Tech News Today
1414519200 MacBreak Weekly
1414526400 Security Now
1414533600 Before You Buy
1414537200 Tech News 2Night
1414540800 All About Android
1414549800 Padre's Corner

Wednesday, October 29

1414596600 FLOSS Weekly
1414602000 Tech News Today
1414605600 Windows Weekly
1414612800 This Week in Google
1414623600 Tech News 2Night
1414630800 Ham Nation

Thursday, October 30

1414688400 Tech News Today
1414692000 Know How...

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Know How... 24

Fix Your Parents' Computer

December 20 2012

It's time to travel and visit the folks. You're likely going to be fixing your parents' computer. Here are the tips, tricks, and tools we've found work the best.

Carry Anti-Malware on You
Grab yourself a USB key and load it with some tools. We really like Hijack This, which is a great way to find out what exactly is going on a hosed computer.

You can also install a couple of tools directly to your USB drive thanks to PortableApps.com. Install portable antivirus with ClamWin. Do yourself a favor and run ClamWin before you get to your parents' place and update the virus definitions while you're on your home machine. To search for spyware, try out Spybot - Search & Destroy Portable.

Handling Toolbars
When you find a toolbar installed on Internet Explorer, there is an easy way to get rid of them. Go to Tools > Manage Add-Ons and find the offending toolbars. Disable them. From there, go to Control Panel > Programs and uninstall to your heart's content.

MSConfig
Don't forget to see what services are running. Use the Run command in Windows and type "msconfig" (without the quotation marks). Go to the Startup tab to see what services are slowing down your machine. If you have any question about a service, definitely do a quick Google search to see what that service does before you disable it.

Iyaz's Favorite Trick: Make Chrome into IE.
Make a shortcut to Google Chrome (or your browser of choice). Then change the icon to Internet Explorer's. For the icon, put the following path C:\Windows\System32\ and find the shell32.dll file. Select it. Then you'll see a bunch of icons, the IE icon is about 3/4 of the way to the right. Head into your browser's settings and make it the default browser. Then go to Internet Explorer, click Tools, then Internet Options. Uncheck the box that says "Tell me if Internet Explorer is not the default web browser." Replace all IE icons with your new tricky browser.

Remote Access
Before you leave your family's home install Hamachi and a VNC server. We showed you how to use Hamachi to make your own VPN on a previous episode of "Know How." Iyaz likes RealVNC for his VNC solution. That way you can remotely administer that computer wherever you are.

Leo's Picks
Leo liked a bunch of tools including Darik's Boot and Nuke which is designed to completely delete the contents of any hard disk it finds. If all else fails, wiping a drive and reinstalling the OS may be the best bet.

There's also Deep Freeze, which allows you to preserve a computer's configuration (it's like System Restore, but good).

Feedback:
Almost every week, Iyaz asks the audience a question on Twitter. This time, we asked ""How do you fix your parents' computers?""
- EricSchneck: @iyaz I'm a big fan of TeamViewer. I install it on their PC and can remote in when needed. #twitkh
- Jeremy Lusk: @iyaz Backup, wipe, re-install. Because when all you have is a hammer... #twitkh
- merelyjim: @iyaz install #LinuxMint and don't give them root-password. Worked for 3+ years and counting #twitkh"

Download or subscribe to this show at twit.tv/kh.

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People: Leo Laporte