Schedule

Schedule

Thursday, July 31

1406829600 Know How...
1406833200 The Social Hour
1406838600 Coding 101
1406842200 Home Theater Geeks
1406847600 Tech News 2Night
1406849400 The Giz Wiz
1406858400 OMGcraft

Friday, August 1

1406912400 Tech News Today
1406916000 This Week in Law
1406923200 Android App Arena
1406934000 Tech News 2Night

Saturday, August 2

1407002400 The Tech Guy

Sunday, August 3

1407088800 The Tech Guy
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Monday, August 4

1407171600 Tech News Today
1407175200 Triangulation
1407180600 iPad Today
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1407195000 Marketing Mavericks

Tuesday, August 5

1407258000 Tech News Today
1407261600 MacBreak Weekly
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1407276000 Before You Buy
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1407283200 All About Android

Wednesday, August 6

1407339000 FLOSS Weekly
1407344400 Tech News Today
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1407355200 This Week in Google
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1407367800 redditUP
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Thursday, August 7

1407430800 Tech News Today
1407434400 Know How...
1407438000 The Social Hour
1407443400 Coding 101
1407447000 Home Theater Geeks
1407452400 Tech News 2Night
1407454200 The Giz Wiz
1407463200 OMGcraft

Friday, August 8

1407517200 Tech News Today
1407520800 This Week in Law
1407528000 Android App Arena
1407538800 Tech News 2Night

Saturday, August 9

1407607200 The Tech Guy

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Windows Weekly

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Know How... 24

Fix Your Parents' Computer

December 20 2012

It's time to travel and visit the folks. You're likely going to be fixing your parents' computer. Here are the tips, tricks, and tools we've found work the best.

Carry Anti-Malware on You
Grab yourself a USB key and load it with some tools. We really like Hijack This, which is a great way to find out what exactly is going on a hosed computer.

You can also install a couple of tools directly to your USB drive thanks to PortableApps.com. Install portable antivirus with ClamWin. Do yourself a favor and run ClamWin before you get to your parents' place and update the virus definitions while you're on your home machine. To search for spyware, try out Spybot - Search & Destroy Portable.

Handling Toolbars
When you find a toolbar installed on Internet Explorer, there is an easy way to get rid of them. Go to Tools > Manage Add-Ons and find the offending toolbars. Disable them. From there, go to Control Panel > Programs and uninstall to your heart's content.

MSConfig
Don't forget to see what services are running. Use the Run command in Windows and type "msconfig" (without the quotation marks). Go to the Startup tab to see what services are slowing down your machine. If you have any question about a service, definitely do a quick Google search to see what that service does before you disable it.

Iyaz's Favorite Trick: Make Chrome into IE.
Make a shortcut to Google Chrome (or your browser of choice). Then change the icon to Internet Explorer's. For the icon, put the following path C:\Windows\System32\ and find the shell32.dll file. Select it. Then you'll see a bunch of icons, the IE icon is about 3/4 of the way to the right. Head into your browser's settings and make it the default browser. Then go to Internet Explorer, click Tools, then Internet Options. Uncheck the box that says "Tell me if Internet Explorer is not the default web browser." Replace all IE icons with your new tricky browser.

Remote Access
Before you leave your family's home install Hamachi and a VNC server. We showed you how to use Hamachi to make your own VPN on a previous episode of "Know How." Iyaz likes RealVNC for his VNC solution. That way you can remotely administer that computer wherever you are.

Leo's Picks
Leo liked a bunch of tools including Darik's Boot and Nuke which is designed to completely delete the contents of any hard disk it finds. If all else fails, wiping a drive and reinstalling the OS may be the best bet.

There's also Deep Freeze, which allows you to preserve a computer's configuration (it's like System Restore, but good).

Feedback:
Almost every week, Iyaz asks the audience a question on Twitter. This time, we asked ""How do you fix your parents' computers?""
- EricSchneck: @iyaz I'm a big fan of TeamViewer. I install it on their PC and can remote in when needed. #twitkh
- Jeremy Lusk: @iyaz Backup, wipe, re-install. Because when all you have is a hammer... #twitkh
- merelyjim: @iyaz install #LinuxMint and don't give them root-password. Worked for 3+ years and counting #twitkh"

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People: Leo Laporte