Schedule

Schedule

Sunday, February 1

1422817200 The Tech Guy
1422828000 This Week in Tech

Monday, February 2

1422900000 Tech News Today
1422903600 Triangulation
1422909000 iPad Today
1422921600 Tech News 2Night

Tuesday, February 3

1422986400 Tech News Today
1422990000 MacBreak Weekly
1422997200 Security Now
1423004400 Before You Buy
1423008000 Tech News 2Night
1423011600 All About Android
1423020600 Padre's Corner

Wednesday, February 4

1423067400 FLOSS Weekly
1423072800 Tech News Today
1423076400 Windows Weekly
1423083600 This Week in Google
1423094400 Tech News 2Night
1423096200 Android App Arena
1423101600 Ham Nation

Thursday, February 5

1423159200 Tech News Today
1423162800 Know How...
1423166400 Marketing Mavericks
1423171800 Coding 101
1423175400 Home Theater Geeks
1423180800 Tech News 2Night
1423182600 The Giz Wiz

Friday, February 6

1423245600 Tech News Today
1423249200 This Week in Law
1423267200 Tech News 2Night

Saturday, February 7

1423335600 The Tech Guy

Sunday, February 8

1423422000 The Tech Guy
1423436400 This Week in Tech

Monday, February 9

1423504800 Tech News Today
1423508400 Triangulation
1423513800 iPad Today
1423526400 Tech News 2Night

Tuesday, February 10

1423591200 Tech News Today
1423594800 MacBreak Weekly
1423602000 Security Now
1423609200 Before You Buy
1423612800 Tech News 2Night
1423616400 All About Android
1423625400 Padre's Corner

Wednesday, February 11

1423672200 FLOSS Weekly
1423677600 Tech News Today
1423681200 Windows Weekly

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Know How... 24

Fix Your Parents' Computer

December 20 2012

It's time to travel and visit the folks. You're likely going to be fixing your parents' computer. Here are the tips, tricks, and tools we've found work the best.

Carry Anti-Malware on You
Grab yourself a USB key and load it with some tools. We really like Hijack This, which is a great way to find out what exactly is going on a hosed computer.

You can also install a couple of tools directly to your USB drive thanks to PortableApps.com. Install portable antivirus with ClamWin. Do yourself a favor and run ClamWin before you get to your parents' place and update the virus definitions while you're on your home machine. To search for spyware, try out Spybot - Search & Destroy Portable.

Handling Toolbars
When you find a toolbar installed on Internet Explorer, there is an easy way to get rid of them. Go to Tools > Manage Add-Ons and find the offending toolbars. Disable them. From there, go to Control Panel > Programs and uninstall to your heart's content.

MSConfig
Don't forget to see what services are running. Use the Run command in Windows and type "msconfig" (without the quotation marks). Go to the Startup tab to see what services are slowing down your machine. If you have any question about a service, definitely do a quick Google search to see what that service does before you disable it.

Iyaz's Favorite Trick: Make Chrome into IE.
Make a shortcut to Google Chrome (or your browser of choice). Then change the icon to Internet Explorer's. For the icon, put the following path C:\Windows\System32\ and find the shell32.dll file. Select it. Then you'll see a bunch of icons, the IE icon is about 3/4 of the way to the right. Head into your browser's settings and make it the default browser. Then go to Internet Explorer, click Tools, then Internet Options. Uncheck the box that says "Tell me if Internet Explorer is not the default web browser." Replace all IE icons with your new tricky browser.

Remote Access
Before you leave your family's home install Hamachi and a VNC server. We showed you how to use Hamachi to make your own VPN on a previous episode of "Know How." Iyaz likes RealVNC for his VNC solution. That way you can remotely administer that computer wherever you are.

Leo's Picks
Leo liked a bunch of tools including Darik's Boot and Nuke which is designed to completely delete the contents of any hard disk it finds. If all else fails, wiping a drive and reinstalling the OS may be the best bet.

There's also Deep Freeze, which allows you to preserve a computer's configuration (it's like System Restore, but good).

Feedback:
Almost every week, Iyaz asks the audience a question on Twitter. This time, we asked ""How do you fix your parents' computers?""
- EricSchneck: @iyaz I'm a big fan of TeamViewer. I install it on their PC and can remote in when needed. #twitkh
- Jeremy Lusk: @iyaz Backup, wipe, re-install. Because when all you have is a hammer... #twitkh
- merelyjim: @iyaz install #LinuxMint and don't give them root-password. Worked for 3+ years and counting #twitkh"

Download or subscribe to this show at twit.tv/kh.

Contribute to our show! Send us an email at knowhow@twit.tv or leave us a voicemail at 408-800-KNOW (408-800-5669).

Thanks to Cachefly for the bandwidth for this show.

People: Leo Laporte